indian information technology services sector and the domestic user industry – an uneasy...

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Indian Information Technology Sector and the Domestic User Industry: An Uneasy Partnership? Sachin, Rashmi, Lokesh Introduction Indian IT Services Sector Evolution of the Sector Market Size SWOT Analysis Domestic IT Users Tax Incentives to the IT Sector Net Foreign Exchange Earner vs. Non-NFE Future Work Indian Information Technology Sector and the Domestic User Industry: An Uneasy Partnership? Sachin Garg 1 Rashmi Sarita 2 Lokesh V. 3 1 Navankur 2 FICCI 3 Larsen & Toubro 21 st November, 2009

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India has grown to be a powerhouse in providing Information Technology (IT)Services to myriad clients all over the world. This sector has shown that it has what it takes to move beyond pure cost arbitrage and up the value chain. Despite the successes of this sector and its prowess in providing world-class solutions, there is empirical evidence which suggests that the domestic user industry remains woefully underservedfor its IT requirements. This study theorises that this is due to the tax-break based incentives provided to the Information Technology Service providers, which have resulted in an environment where servicing the domestic IT users, especially the Micro and Small Scale Enterprises, becomes non-remunerative. Therefore, domestic industry's use of Information Technology happens without any government aid or ncentive. On the contrary, current government policies result in a number of missed opportunities, rendering Indian businesses uncompetitive. In this paper, we analyse the impact of export oriented tax incentives on the domestic sector and attempt to identify a few policy mechanisms that could obviate their negative effect.

TRANSCRIPT

Page 1: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian Information Technology Sector andthe Domestic User Industry:

An Uneasy Partnership?

Sachin Garg1 Rashmi Sarita2 Lokesh V.3

1Navankur

2FICCI

3Larsen & Toubro

21st November, 2009

Page 2: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Outline

1 Introduction

2 Indian IT Services SectorEvolution of the SectorMarket SizeStrengths, Weaknesses, Opportunities & Threats

3 Domestic IT Users

4 Tax Incentives to the IT Sector

5 Net Foreign Exchange Earner vs. Non-NFE

6 Future Work

Page 3: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Outline

1 Introduction

2 Indian IT Services SectorEvolution of the SectorMarket SizeStrengths, Weaknesses, Opportunities & Threats

3 Domestic IT Users

4 Tax Incentives to the IT Sector

5 Net Foreign Exchange Earner vs. Non-NFE

6 Future Work

Page 4: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Outline

1 Introduction

2 Indian IT Services SectorEvolution of the SectorMarket SizeStrengths, Weaknesses, Opportunities & Threats

3 Domestic IT Users

4 Tax Incentives to the IT Sector

5 Net Foreign Exchange Earner vs. Non-NFE

6 Future Work

Page 5: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Outline

1 Introduction

2 Indian IT Services SectorEvolution of the SectorMarket SizeStrengths, Weaknesses, Opportunities & Threats

3 Domestic IT Users

4 Tax Incentives to the IT Sector

5 Net Foreign Exchange Earner vs. Non-NFE

6 Future Work

Page 6: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Outline

1 Introduction

2 Indian IT Services SectorEvolution of the SectorMarket SizeStrengths, Weaknesses, Opportunities & Threats

3 Domestic IT Users

4 Tax Incentives to the IT Sector

5 Net Foreign Exchange Earner vs. Non-NFE

6 Future Work

Page 7: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Outline

1 Introduction

2 Indian IT Services SectorEvolution of the SectorMarket SizeStrengths, Weaknesses, Opportunities & Threats

3 Domestic IT Users

4 Tax Incentives to the IT Sector

5 Net Foreign Exchange Earner vs. Non-NFE

6 Future Work

Page 8: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Introduction

Issue: Indian Companies in the Information TechnologyServices Sector do not play much in the DomesticSector

Impact: Domestic IT user companies are unable to tap theexpertise the IT Service companies possess,making them uncompetitive in the long run

Contribution: We hypothesize that Tax Incentives to ExportOriented Software Units play a big role in makingthe domestic IT user community unattractive tothe IT Services Companies.

Page 9: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Outline

1 Introduction

2 Indian IT Services SectorEvolution of the SectorMarket SizeStrengths, Weaknesses, Opportunities & Threats

3 Domestic IT Users

4 Tax Incentives to the IT Sector

5 Net Foreign Exchange Earner vs. Non-NFE

6 Future Work

Page 10: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - Phases

Time

Val

ue

Ad

dit

ion

Body Shopping

Onsite

Offshore

Projects

Consulting

IP Focused Development

Page 11: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Outline

1 Introduction

2 Indian IT Services SectorEvolution of the SectorMarket SizeStrengths, Weaknesses, Opportunities & Threats

3 Domestic IT Users

4 Tax Incentives to the IT Sector

5 Net Foreign Exchange Earner vs. Non-NFE

6 Future Work

Page 12: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT-BPO Industry

NASSCOM data (2009)

• Indian IT-BPO industry FY2009 estimated revenues:USD 71.7 bn

• IT software and services industry: USD 60 bn

• Employment: Direct: 2.23mn, Indirect 8mn

• 1.2% of GDP (FY1998) – 5.8% of GDP (FY2009)

• Share of Total Exports: < 4% (1998) – ≈ 16% (2008)

http://www.nasscom.org/Nasscom/templates/NormalPage.aspx?id=55816

Page 13: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Exports

NASSCOM data (2009)

• Revenues are estimated to gross USD 47.3 bn in FY2009,accounting for 66% of the total IT-BPO industry revenues.

• US is the largest market with 60% share.

• European market driving incremental growth—UK (CAGR41.4%), Continental Europe (CAGR 51.4%)(FY2004-FY2008)

• Banking, Financial Services and Insurance segment (BFSI)remains the biggest sector with over 41% of total revenues

http://www.nasscom.org/Nasscom/templates/NormalPage.aspx?id=55816

Page 14: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Outline

1 Introduction

2 Indian IT Services SectorEvolution of the SectorMarket SizeStrengths, Weaknesses, Opportunities & Threats

3 Domestic IT Users

4 Tax Incentives to the IT Sector

5 Net Foreign Exchange Earner vs. Non-NFE

6 Future Work

Page 15: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Page 16: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

Page 17: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

H Mature Industry — sub-

stantially high on the Value

Chain

Page 18: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

H Mature Industry — sub-

stantially high on the Value

Chain

H Strong and Vibrant domestic IT

market

Page 19: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

H Mature Industry — sub-

stantially high on the Value

Chain

H Strong and Vibrant domestic IT

market

Weaknesses

Page 20: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

H Mature Industry — sub-

stantially high on the Value

Chain

H Strong and Vibrant domestic IT

market

WeaknessesH Productivity is not keeping

the desired pace

Page 21: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

H Mature Industry — sub-

stantially high on the Value

Chain

H Strong and Vibrant domestic IT

market

WeaknessesH Productivity is not keeping

the desired pace

H Skewed structure — small

number of large firms

Page 22: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

H Mature Industry — sub-

stantially high on the Value

Chain

H Strong and Vibrant domestic IT

market

WeaknessesH Productivity is not keeping

the desired pace

H Skewed structure — small

number of large firms

H Manpower supply constraints

Page 23: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

H Mature Industry — sub-

stantially high on the Value

Chain

H Strong and Vibrant domestic IT

market

WeaknessesH Productivity is not keeping

the desired pace

H Skewed structure — small

number of large firms

H Manpower supply constraints

Opportunities

Page 24: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

H Mature Industry — sub-

stantially high on the Value

Chain

H Strong and Vibrant domestic IT

market

WeaknessesH Productivity is not keeping

the desired pace

H Skewed structure — small

number of large firms

H Manpower supply constraints

Opportunities

H Global vendors playing in

the domestic market

Page 25: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

H Mature Industry — sub-

stantially high on the Value

Chain

H Strong and Vibrant domestic IT

market

WeaknessesH Productivity is not keeping

the desired pace

H Skewed structure — small

number of large firms

H Manpower supply constraints

Opportunities

H Global vendors playing in

the domestic market

H Leapfrog opportunities. These

require strategic direction and

long-term thinking

Page 26: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

H Mature Industry — sub-

stantially high on the Value

Chain

H Strong and Vibrant domestic IT

market

WeaknessesH Productivity is not keeping

the desired pace

H Skewed structure — small

number of large firms

H Manpower supply constraints

Opportunities

H Global vendors playing in

the domestic market

H Leapfrog opportunities. These

require strategic direction and

long-term thinking

H Bottom of Pyramid Innovation

Page 27: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

H Mature Industry — sub-

stantially high on the Value

Chain

H Strong and Vibrant domestic IT

market

Threats

WeaknessesH Productivity is not keeping

the desired pace

H Skewed structure — small

number of large firms

H Manpower supply constraints

Opportunities

H Global vendors playing in

the domestic market

H Leapfrog opportunities. These

require strategic direction and

long-term thinking

H Bottom of Pyramid Innovation

Page 28: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

H Mature Industry — sub-

stantially high on the Value

Chain

H Strong and Vibrant domestic IT

market

Threats

H Rising factor costs resulting in

lowering advantages on the

cost-arbitrage alone

WeaknessesH Productivity is not keeping

the desired pace

H Skewed structure — small

number of large firms

H Manpower supply constraints

Opportunities

H Global vendors playing in

the domestic market

H Leapfrog opportunities. These

require strategic direction and

long-term thinking

H Bottom of Pyramid Innovation

Page 29: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Indian IT Sector - SWOT Analysis

Strengths

H Mature Industry — sub-

stantially high on the Value

Chain

H Strong and Vibrant domestic IT

market

Threats

H Rising factor costs resulting in

lowering advantages on the

cost-arbitrage alone

H Emerging Competition:

LatAm, East Europe, China

WeaknessesH Productivity is not keeping

the desired pace

H Skewed structure — small

number of large firms

H Manpower supply constraints

Opportunities

H Global vendors playing in

the domestic market

H Leapfrog opportunities. These

require strategic direction and

long-term thinking

H Bottom of Pyramid Innovation

Page 30: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Domestic Market Potential

NASSCOM data (2009)

• Presents a significant opportunity as IT spending in India isgrowing at a pace faster than any other country in the AsiaPacific region.

• Domestic IT-BPO revenues expected to grow ≈ 20% toreach INR 1,113 bn (> INR 1 lakh crores) in FY2009

• Hardware spend (the largest segment) growth moderated

• Domestic IT services are expected to grow by 20% inFY2009, driven by

• increased acceptance of IT as a growth enabler, and• a competitive tool for Indian corporations looking to

compete in an increasingly globalised environment.

• 35 mn strong SMB segment expected to drive future growth

http://www.nasscom.org/Nasscom/templates/NormalPage.aspx?id=55816

Page 31: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Domestic Market – Harsh Reality“IT firms looking for more domestic share”Mint, (11th May, 2009)http://www.livemint.com/2009/05/10235219/IT-firms-looking-for-more-dome.html

Figure: Focusing on India(Source: http://www.livemint.com/2009/05/10235219/

74126915-36CA-4A6F-9C56-41AA8A26A9F1ArtVPF.pdf)

Next: Tax Incentives to the IT Sector

Page 32: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

“IT firms looking for more domestic share”Mint, (11th May, 2009)http://www.livemint.com/2009/05/10235219/IT-firms-looking-for-more-dome.html

Figure: Focusing on India(Source: http://www.livemint.com/2009/05/10235219/

74126915-36CA-4A6F-9C56-41AA8A26A9F1ArtVPF.pdf)

Next: Tax Incentives to the IT Sector

Page 33: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

“IT firms looking for more domestic share”Mint, (11th May, 2009)http://www.livemint.com/2009/05/10235219/IT-firms-looking-for-more-dome.html

Figure: Focusing on India(Source: http://www.livemint.com/2009/05/10235219/

74126915-36CA-4A6F-9C56-41AA8A26A9F1ArtVPF.pdf)

Next: Tax Incentives to the IT Sector

Page 34: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

“IT firms looking for more domestic share”Mint, (11th May, 2009)http://www.livemint.com/2009/05/10235219/IT-firms-looking-for-more-dome.html

Figure: Focusing on India(Source: http://www.livemint.com/2009/05/10235219/

74126915-36CA-4A6F-9C56-41AA8A26A9F1ArtVPF.pdf)

Next: Tax Incentives to the IT Sector

Page 35: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

“IT firms looking for more domestic share”Mint, (11th May, 2009)http://www.livemint.com/2009/05/10235219/IT-firms-looking-for-more-dome.html

Figure: Focusing on India(Source: http://www.livemint.com/2009/05/10235219/

74126915-36CA-4A6F-9C56-41AA8A26A9F1ArtVPF.pdf)

Next: Tax Incentives to the IT Sector

Page 36: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Tax Incentives to the IT Sector

Software Technology parks of India (STPI) is a scheme for NetForeign Exchange Earners (NFEs). Some of the tax exemptionsavailable under this scheme are:

• 100% Income Tax Holiday as per section 10A of the IT Act.

• 100% Customs duty exemption on imports

• 100% Excise Duty Exemptions

• Non-payment of Service Tax

• Non-payment of Value Added Tax

• Central Sales Tax reimbursement on indigenous purchases.

Page 37: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

NFE vs. NNFE Example –Assumptions

Example of an NFE and NNFE who wish to do similardevelopment.

Assumption NFE NNFEClient Foreign DomesticTeam Size 20 20Billing Rate USD 3,500 USD 3,500Overheads USD 100 USD 100Bulge Mix (years ofexperience)

1(7+), 2(5+), 6(3+),7(1+), 4(0+)

1(7+), 2(5+), 6(3+),7(1+), 4(0+)

Customs/ExciseDuties

0% ≈ 8%

VAT 0% 4%Corporate IncomeTax

0% ≈ 30%

Service Tax 0% ≈ 10%

Page 38: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

NFE vs. NNFE Example –Income/Expenditure

Assumptions

Entity Number Rate (USD) Total (USD)Computers 20 500 10,000Employees 20 1,000 20,000Billing Rate 20 3,500 70,000Overheads 20 100 2,000

Page 39: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

NFE vs. NNFE Example – Returns

Gross Margin = Billing − (Employee Cost +Overheads)

Cost NFE NNFECapitalEquipment USD 10,000 USD 11,200 (Cus-

toms + VAT)Gross Mar-gin USD 48,000 USD 48,000

Margin afterService Tax USD 48,000 USD 41,000

Net Mar-gin afterIncome Tax

USD 48,000 USD 28,700

Page 40: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

NFE vs. NNFE Example – Returns

Gross Margin = Billing − (Employee Cost +Overheads)

Cost NFE NNFECapitalEquipment USD 10,000 USD 11,200 (Cus-

toms + VAT)Gross Mar-gin USD 48,000 USD 48,000

Margin afterService Tax USD 48,000 USD 41,000

Net Mar-gin afterIncome Tax

USD 48,000 USD 28,700

Page 41: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

NFE vs. NNFE Example – Returns

Gross Margin = Billing − (Employee Cost +Overheads)

Cost NFE NNFECapitalEquipment USD 10,000 USD 11,200 (Cus-

toms + VAT)Gross Mar-gin USD 48,000 USD 48,000

Margin afterService Tax USD 48,000 USD 41,000

Net Mar-gin afterIncome Tax

USD 48,000 USD 28,700

Page 42: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

NFE vs. NNFE Example – Returns

Gross Margin = Billing − (Employee Cost +Overheads)

Cost NFE NNFECapitalEquipment USD 10,000 USD 11,200 (Cus-

toms + VAT)Gross Mar-gin USD 48,000 USD 48,000

Margin afterService Tax USD 48,000 USD 41,000

Net Mar-gin afterIncome Tax

USD 48,000 USD 28,700

Page 43: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

NFE vs. NNFE Example – Returns

Gross Margin = Billing − (Employee Cost +Overheads)

Cost NFE NNFECapitalEquipment USD 10,000 USD 11,200 (Cus-

toms + VAT)Gross Mar-gin USD 48,000 USD 48,000

Margin afterService Tax USD 48,000 USD 41,000

Net Mar-gin afterIncome Tax

USD 48,000 USD 28,700

Page 44: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

NFE vs. NNFE Example – Returns

Gross Margin = Billing − (Employee Cost +Overheads)

Cost NFE NNFECapitalEquipment USD 10,000 USD 11,200 (Cus-

toms + VAT)Gross Mar-gin USD 48,000 USD 48,000

Margin afterService Tax USD 48,000 USD 41,000

Net Mar-gin afterIncome Tax

USD 48,000 USD 28,700

Page 45: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

NFE vs. NNFE Example – Returns

Gross Margin = Billing − (Employee Cost +Overheads)

Cost NFE NNFECapitalEquipment USD 10,000 USD 11,200 (Cus-

toms + VAT)Gross Mar-gin USD 48,000 USD 48,000

Margin afterService Tax USD 48,000 USD 41,000

Net Mar-gin afterIncome Tax

USD 48,000 USD 28,700

Page 46: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

NFE vs. NNFE Example – Returns

Gross Margin = Billing − (Employee Cost +Overheads)

Cost NFE NNFECapitalEquipment USD 10,000 USD 11,200 (Cus-

toms + VAT)Gross Mar-gin USD 48,000 USD 48,000

Margin afterService Tax USD 48,000 USD 41,000

Net Mar-gin afterIncome Tax

USD 48,000 USD 28,700

Page 47: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

NFE vs. NNFE Example – Returns

Gross Margin = Billing − (Employee Cost +Overheads)

Cost NFE NNFECapitalEquipment USD 10,000 USD 11,200 (Cus-

toms + VAT)Gross Mar-gin USD 48,000 USD 48,000

Margin afterService Tax USD 48,000 USD 41,000

Net Mar-gin afterIncome Tax

USD 48,000 USD 28,700

Page 48: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

NFE vs. NNFE Example – ReturnsComparison

NNFE Returns are

∆Returns = ReturnsNNFE −ReturnsNFE

ReturnsNFE×100

−40%

of NFE returns for similar work and client profiles.

Page 49: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Future Work

This hypothesis based on empirical evidence and authors’experiences would need to be substantiated by more primaryand secondary data. Some of this data could be:

• Revenues generated by the IT services companies in thedomestic market

• Comparison of• Employee salaries, experience levels and profiles between• Billing Rates between• Taxes paid on incomes earned in

the export and domestic markets

• Customer profiles — how many and of what profile foreignSMBs do the IT services companies serve versus domestisSMBs

Page 50: Indian Information Technology Services Sector and the Domestic User Industry – An Uneasy Partnership?

IndianInformationTechnology

Sector and theDomestic User

Industry:An Uneasy

Partnership?

Sachin,Rashmi,Lokesh

Introduction

Indian ITServices Sector

Evolution of the Sector

Market Size

SWOT Analysis

Domestic ITUsers

Tax Incentivesto the IT Sector

Net ForeignExchangeEarner vs.Non-NFE

Future Work

Thank You

Questions?

Also see the blog post:“Indian Domestic IT—inspite of the government”

http://sachingarg.org/blog/2009/04/indian-domestic-it-inspite-of-the-government/

[email protected]