independent software testing and validation services for oracle crm solutions

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Independent Software Testing Services dependent Software Testing Service 50% reduction in regression test cycle 30% reduction in time to market plans 72% customers shift loyalties due to product quality TEST, TEST &TEST your products with Independent Testing & Validation

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Independent Software Testing Services

Independent Software Testing Services

50%

reduction in regression test

cycle

30%

reduction in time to market

plans

72% customers shift loyalties due to product quality

TEST, TEST &TEST your products

with Independent

Testing & Validation

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Independent Testing Partner - why?

• Testing phase is usually shrunk by unplanned increase in development effort within the same project schedule, thereby adversely affecting quality.

• Validation/testing is done by implementation vendor- no third party angle.

• Need for an Independent Testing partner to validate whether the business requirements are met by the implementation vendor.

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Independent Testing ServicesCRMIT Solutions’ Testing Centre of Excellence (T-CoE) is dedicated exclusively for providing stringent Independent Software Testing Services which is aimed at ensuring, enhancing and enriching end user experience.

Our high level of competency and extensive experience in focused domains in testing large scale applications has placed us in a commanding position in the independent software testing & certification eco-space.

Our testing methodology that is aligned to multiple development methodologies including Iterative / Agile development coupled with constant refinement of processes by incorporating inputs from our consultants, who understand the nuances of customers’ requirements from a quality, timelines & budget perspectives has put us in a client partnering position, when it comes to end user satisfaction.

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Our Testing Philosophy• Analyze and articulate/quantify the translated business value of the solution

that is being implemented/deployed.• Analyze and focus on end user requirements (including implied

requirements).• Implement the right testing strategy with the right resources having the

“testing” mindset.• Provide the right infrastructure and use the right automation tool(s) to ensure

effective testing across the different lines of testing.• Effectively execute testing within the defined time lines and budget, also

leveraging expertise in open source tools for test automation.• Ensure optimization mechanisms are applied to offer wide range of cost-

effective testing solutions. • Ensure loopback mechanisms for constant improvements in processes.

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Core Testing Services

TEST CONSULTING

Test strategy & planning

FUNCTIONAL TESTING

Integration Testing System Testing

TEST AUTOMATIONSPECIALIZED

TESTING

Non Functional Requirements(NFR) Testing

TEST RESULT ANALYSIS & REPORTING

UAT &

SUPPORT

PRODUCT CERTIFICATION (ISO 9126 / IEEE)

CRM - CX

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Test Consulting

CRMIT Solutions’ understands testing needs and provides balanced and tailored approach for testing. Our experience includes providing right test strategy and planning which are guided by business goals and objectives. We also identify the risks during planning phase and assist with mitigation plans.

As a partner we bring experience in practicing, researching, and defining software testing processes, and assist in optimizing testing efficiency through a mix of QA tools and methodologies consistent with the industry best practices.

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Functional Testing

Functional testing checks features and operational behavior of a product to ensure compliance with specifications.

Initiation Tests planning Tests design Tests execution Analysis & reporting Completion

Stages

Our Clientele includes..

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Automation of testing means software usage to control tests execution, to compare actual vs. predicted outcomes, to set up test preconditions, as well as other test control and reporting functions.

Automation helps in minimization of efforts, needed for manual testing.

Test automation reduces regression test cycles by 30-50% in time and cost

Reduce release cycles and time-to-market plans by up to 30% improving ROI on development and maintenance budgets

Increase of software quality by avoidance of manual error

Benefits

Test Automation

Our Clientele includes..

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Specialized Testing Services

CRMIT Solutions offers Specialized testing services to meet the specific emerging needs of our customers.

SPECIALIZED

TESTING

SERVICES

Usability Testing Performance

Testing

Security Testing

Data Migration Testing

Portability Testing

Compatibility Testing

Localization Testing

Analytics Testing

Social Networking Integration

Testing

Mobility Testing

Cloud Testing

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Usability testing ensures that the application behaves exactly according to what is expected by users and meets usage standards like ease of navigation, ease of use, and system response to certain user actions.

Improves Customer Experience

Provide more follow-on business due to satisfied customers

Benefits:

Specialized Testing:Usability Testing

Our Clientele includes..

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Performance testing is conducted to determine how a system performs under load:

• Expected load on the system

• Stress (max load the system can take)

Measure response time & resource usage at different loads (as per expected usage)

Define possible breakpoints & maximum load

Identify possible bottlenecks in the system & gather data to provide optimization recommendations.

Goals

Specialized Testing:Performance Testing

Our Clientele includes..

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Security testing is a process to determine that an information system protects data and maintains functionality as intended.

Confidentiality Integrity Authentication Authorization

Improved application quality Decreased level of risks from

unauthorized intervention Due level of privacy and

information security to satisfy clients/ system users

Marketing advantages gained through compliance with market standards

Benefits

Specialized Testing:Security Testing

Our Clientele includes..

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Our testing services ensure the correctness of data from multiples source systems or staging system to your new system with maximum confidence by verifying Quality and Quantity of data Loaded

Ensure business operation continuity

Confirm that all the data is migrated correctly.

Identify data errors and design the repair method.

Goals:

Specialized Testing:Data Migration Testing

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Testing to determine if the software can be ported to specified hardware or software platforms, usually for conformation to an ABI (Application Binary Interface) specification.

.

• Identify the cause of an application to fail when ported to its various environments so that the underlying defects can be identified, analyzed, fixed, and prevented in the future.

•Improved application quality

Goals:

Specialized Testing:Portability Testing

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Compatibility Testing is aimed at verifying whether the software interacts and functions as expected on different browsers, operating systems, hardware, network and so on. Compatibility Testing plays an important role in case software is required to run on different platforms with different software and hardware combinations.

Ensure that the product meets the requirements on all the supported browsers, OS etc...

Gain customer satisfaction and better business.

Benefits:

Specialized Testing:Compatibility Testing

Our Clientele includes..

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Localization testing process means testing of a product adapted for usage in a foreign market. Successfully localized products have a high-quality native language translation (considering cultural peculiarities) and retain the functionality of the product.

GUI translation checks

Verify adaptation of interface elements

Copy check user guide, help, and other auxiliary documentations

Benefits

Specialized Testing:Localization Testing

Our Clientele includes..

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Analytics testing involves testing the UI, Reports for newly added/modified, customized fields, templates, error messages etc.

.

Verify the Reports data, Template, Error messages are as per the requirement.

Goals:

Specialized Testing:Analytics Testing

Our Clientele includes..

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Our testing Service ensures the integration of Social Networking sites like Facebook, Linkedin, Twitter, etc with application under test.

Goals:

SSP

Ensure an application works in all supported networking sites.

Specialized Testing:Social Networking Integration Testing

Our Clientele includes..

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Mobility testing ensures the quality of mobile applications on both hardware and software.

Using a set of devices.

Using software device emulators for standardized lines of devices

Stages

mCRM

Specialized Testing:Mobility Testing

Our Clientele includes..

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Cloud testing is a subset of software testing in which simulated real-world Web traffic is used to test cloud-based Web applications.

We can bring our expertise in testing On Demand applications to your product.

small to medium-sized IT organizations have migrated to cloud solutions. As a result, cloud testing has become necessary to validate functional system and business requirements.

Reduction in capital expenditure

Highly scalable

Optimize application availability & performance

Benefits:

Our Clientele includes..

Specialized Testing:Cloud Testing

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Test result analysis & ReportingTest Result Analysis and Reporting is very important as it helps the stakeholders to take a decision on the release: To help development team achieve better quality in future releases.

To help customers with key decision making with respect to release of products thereby adding value to the customer.

Gives a boost to customer confidence both in terms of the product and the reliability on the test team.

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

UAT Support

•User Acceptance Testing is one of the most critical and final phase of the project delivery and involves significant support.

•Leveraging the knowledge of our in house talents we assist and provide support in carrying out UAT focussing on key business areas.

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Industry Experience

Financial Services

IndustrialManufacturing

Travel &Transportation

Insurance

Education & Research

Engineering &Construction

Public Sector

HealthcareConsumer Goods

High Technology

Retail

Life Science

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

Enabling Excellence

2012 Winner

*Awards and Accolades won by our CRM customers

Best Customer Relationship Management Program Award

Best SaaS-Based Program Award

National Award

for E-

governance2007-08

Independent Testing Services© Copyright 2013 CRMIT. All rights reserved.

www.crmit.com

+91 (80) 4292 5555

Reach us

Americas

1525 McCarthy BlvdSuite 1000,Milpitas, CA 95035USA

EMEA

Talbot House, 204-226, Imperial Drive, Rayners Lane, Harrow HA2 7HH London

Australia & N Zealand

Suite 19, 103 George StreetParramatta, NSW 2150Australia

Japan

2-21-7-703 Kiba, Koto- Ku, Tokyo 135-0042, Japan

Malaysia

B-5-8 PlazaMont Kiara 50480Kuala Lumpur, Malaysia

+603 2726 2759+81 3 5809 8444

+1 (408) 722 0634 + 44 203 586 1248 +61 2 9186 2550

Middle East

# 14, CRMIT Towers, BTM Layout 1st Stage, 100 Ft Ring Road, Bangalore 560068. India

Rest of Asia

Salahuddin Ayubi Road ,Riyadh,Kingdom of Saudi Arabia