All Incidents for All Customers between Sep 21, 2010 3:00 pm and Sep 22, 2010 7:00 am Report generated on Fri, Sep 24, 2010 1:36 am CST

Remedy Incident ID Priority Customer Name3293255 P3 BT Americas Inc3293254 P3 BT Americas Inc3293250 P3 BCD Travel3293251 P3 BCD Travel3293245 P3 Wagner Equipment3293246 P3 Wagner Equipment3293242 P3 BT Americas Inc3293243 P3 BT Americas Inc3293241 P3 BT Americas Inc3293239 P3 BT Americas Inc3293240 P3 BT Americas Inc3293235 P3 The Warranty Group Inc3293234 P3 The Coca-Cola Company3293233 P3 The Coca-Cola Company3293231 P3 The Coca-Cola Company3293232 P3 The Coca-Cola Company3293229 P3 The Coca-Cola Company3293227 P3 The Coca-Cola Company3293228 P3 The Coca-Cola Company3293226 P3 The Coca-Cola Company3293221 P3 California Association of Realtors3293217 P3 Education Management Corp3293210 P3 Pall Corporation3293211 P3 Pall Corporation3293212 P3 Pall Corporation3293203 P3 State of Oregon3293199 P3 CGI Technology and Solutions Inc3293198 P3 City of Chesapeake3293197 P3 Safeway Inc3293196 P3 Pall Corporation3293185 P3 Education Management Corp3293182 P3 University of Texas Southwestern3293181 P3 University of Texas Southwestern3293179 P3 The Warranty Group Inc3293178 P3 Pall Corporation3293177 P3 The Warranty Group Inc3293173 P3 Pall Corporation3293171 P3 Polo Ralph Lauren Corp3293172 P3 Polo Ralph Lauren Corp3293170 P3 Polo Ralph Lauren Corp3293169 P3 Polo Ralph Lauren Corp3293167 P3 Continuum Health Partners3293166 P3 American Petroleum Institute3293163 P3 Polo Ralph Lauren Corp3293162 P3 Polo Ralph Lauren Corp3293161 P3 Polo Ralph Lauren Corp3293160 P3 Polo Ralph Lauren Corp3293157 P3 Safeway Inc

3293150 P3 Education Management Corp3293149 P3 Education Management Corp3293146 P3 Pall Corporation3293142 P3 BCD Travel3293140 P3 University of Texas Southwestern3293138 P3 California Association of Realtors3293132 P3 Pall Corporation3293130 P3 Pall Corporation3293129 P3 Pall Corporation3293125 P3 CGI Technology and Solutions Inc3293120 P3 Safeway Inc3293119 P3 Safeway Inc3293117 P3 Pall Corporation3293114 P3 Siemens Enterprise Networks3293113 P3 Safeway Inc3293112 P3 BT Americas Inc3293108 P3 Safeway Inc3293107 P3 Safeway Inc3293106 P3 BT Americas Inc3293105 P3 BT Americas Inc3293104 P3 BT Americas Inc3293102 P3 BT Americas Inc3293100 P3 University of Texas Southwestern3293098 P3 Education Management Corp3293097 P3 Education Management Corp3293093 P3 Pall Corporation3293085 P3 Wagner Equipment3293084 P3 Wagner Equipment3293080 P3 Education Management Corp3293071 P3 Greenhorne & OMara Inc3293067 P3 Wagner Equipment3293058 P3 BT Americas Inc3293050 P3 DuPont3293047 P3 BCD Travel3293046 P2 BCD Travel3293037 P3 Greenhorne & OMara Inc3293036 P3 Greenhorne & OMara Inc3293031 P3 Pall Corporation3293028 P3 Pall Corporation3293004 P3 The Warranty Group Inc

All Incidents for All Customers between Sep 21, 2010 3:00 pm and Sep 22, 2010 7:00 am

NOC CI Name CMR IP Address Creation Datebtcnh_xpr4 7042814 10.239.255.103 Sep. 22, 2010 4:58 AMbtcnh_xpr3 7042814 10.239.255.102 Sep. 22, 2010 4:56 AMbcd_usohclerg870801 7047915 10.11.125.7 Sep. 22, 2010 4:31 AMbcd_usohclerg870801 7047915 10.11.125.7 Sep. 22, 2010 4:31 AMwag_auro_18000_ap1_02 7817366 10.115.2.21 Sep. 22, 2010 4:11 AMwag_auro_18000_ap1_04 7817366 10.115.2.38 Sep. 22, 2010 4:11 AMbtcnh_racwi_rcw-rcw_hp4000 7045540 10.239.4.240 Sep. 22, 2010 4:06 AMbtcnh_racwi_rcw-rcw_hp4000 7045540 10.239.4.240 Sep. 22, 2010 4:06 AMbtcnh_racwi_rcw-rcw_hp4000 7045540 10.239.4.240 Sep. 22, 2010 4:06 AMbtcnh_racwi_rcw-rcw_hp4000 7045540 10.239.4.240 Sep. 22, 2010 4:06 AMbtcnh_racwi_rcw-rcw_hp4000 7045540 10.239.4.240 Sep. 22, 2010 4:06 AMtwg_uschi2k3dls01 7036894 10.208.44.85 Sep. 22, 2010 3:48 AMtccc_nat_gw2 7736590 151.162.14.10 Sep. 22, 2010 3:46 AMtccc_nat_gw2 7736590 151.162.14.10 Sep. 22, 2010 3:46 AMtccc_nat_gw2 7736590 151.162.14.10 Sep. 22, 2010 3:46 AMtccc_nat_gw2 7736590 151.162.14.10 Sep. 22, 2010 3:46 AMtccc_usa_gw1 7718750 151.162.8.10 Sep. 22, 2010 3:45 AMtccc_usa_gw1 7718750 151.162.8.10 Sep. 22, 2010 3:44 AMtccc_usa_gw1 7718750 151.162.8.10 Sep. 22, 2010 3:44 AMtccc_usa_gw1 7718750 151.162.8.10 Sep. 22, 2010 3:44 AMcar_procenter01 7771315 192.168.6.25 Sep. 22, 2010 3:16 AMedmc_csrpts_admin 3629123 10.1.4.164 Sep. 22, 2010 3:01 AMpall_emea_ukilfrg1 7050212 10.129.44.18 Sep. 22, 2010 2:34 AMpall_emea_ukilfrg1 7050212 10.129.44.18 Sep. 22, 2010 2:34 AMpall_emea_ukilfrg1 7050212 10.129.44.18 Sep. 22, 2010 2:34 AMsoo_soohp8k1 7046414 172.28.249.10 Sep. 22, 2010 2:19 AMcgi_phx-dvoip-lss01 7047879 162.70.2.131 Sep. 22, 2010 2:10 AMcoc_osv_node1 7770819 10.99.5.10 Sep. 22, 2010 2:09 AMsafw_ple_6511gg_hip 7030846 10.16.48.99 Sep. 22, 2010 2:06 AMpall_wh_osv_node_1_ip 7047604 10.2.27.11 Sep. 22, 2010 1:59 AMedmc_cshp8kadm01 3629123 10.1.18.11 Sep. 22, 2010 1:08 AMutsw_sc_3490_asst 7037011 129.112.43.92 Sep. 22, 2010 12:04 AMutsw_spc_3190_asst 7759582 129.112.161.70 Sep. 22, 2010 12:02 AMtwg_uschi2k3cc01 7036894 10.208.249.36 Sep. 21, 2010 11:56 PMpall_wh_osuc_be 7047604 10.2.26.35 Sep. 21, 2010 11:56 PMtwg_uschi2k3cc02 7036894 10.208.249.37 Sep. 21, 2010 11:55 PMpall_wh_osv_node_1_ip 7047604 10.2.27.11 Sep. 21, 2010 11:28 PMpolo_procenter_app23 7815516 192.168.100.116 Sep. 21, 2010 11:25 PMpolo_procenter_app22 7815516 192.168.100.115 Sep. 21, 2010 11:25 PMpolo_procenter_app23 7815516 192.168.100.116 Sep. 21, 2010 11:25 PMpolo_procenter_app22 7815516 192.168.100.115 Sep. 21, 2010 11:24 PMchp_xpression_linsky 7045519 10.13.0.18 Sep. 21, 2010 10:58 PMapi_hipath4kv3 7732432 10.10.4.10 Sep. 21, 2010 10:55 PMpolo_procenter_app22 7815516 192.168.100.115 Sep. 21, 2010 10:55 PMpolo_procenter_app23 7815516 192.168.100.116 Sep. 21, 2010 10:55 PMpolo_procenter_app23 7815516 192.168.100.116 Sep. 21, 2010 10:55 PMpolo_procenter_app22 7815516 192.168.100.115 Sep. 21, 2010 10:54 PMsafw_walpbx01 7749655 10.17.249.6 Sep. 21, 2010 10:36 PM

edmc_cshp8kadm01 3629123 10.1.18.11 Sep. 21, 2010 10:14 PMedmc_aitu-sipproxy-10 3629123 10.237.12.10 Sep. 21, 2010 10:13 PMpall_emea_ukehosuc 7050208 10.129.29.20 Sep. 21, 2010 9:55 PMbcd_ustxpkwrg870801 7050345 10.4.175.7 Sep. 21, 2010 9:37 PMutsw_nc_sw2kxpr6 7033540 129.112.44.134 Sep. 21, 2010 9:31 PMcar_xpressions01 7771315 192.168.6.26 Sep. 21, 2010 9:30 PMpall_emea_ukehn1 7050208 10.129.29.10 Sep. 21, 2010 9:04 PMpall_emea_ukehrg1 7050208 10.129.30.18 Sep. 21, 2010 8:46 PMpall_emea_ukehrg1 7050208 10.129.30.18 Sep. 21, 2010 8:46 PMcgi_phx-node_1_mgmt_ip 7047879 162.70.2.141 Sep. 21, 2010 8:36 PMsafw_walpbx01 7749655 10.17.249.6 Sep. 21, 2010 8:21 PMsafw_walpbx01 7749655 10.17.249.6 Sep. 21, 2010 8:20 PMpall_emea_ukehrg1 7050208 10.129.30.18 Sep. 21, 2010 8:00 PMsiedem15 5359903 207.158.104.180 Sep. 21, 2010 7:52 PMsafw_walpbx01 7749655 10.17.249.6 Sep. 21, 2010 7:50 PMbtcnh_nhp-b17hubq-as1-1 7045549 146.47.135.11 Sep. 21, 2010 7:48 PMsafw_walpbx01 7749655 10.17.249.6 Sep. 21, 2010 7:41 PMsafw_walpbx01 7749655 10.17.249.6 Sep. 21, 2010 7:40 PMbtcnh_nhh-mx1124-a 7045549 10.239.32.251 Sep. 21, 2010 7:32 PMbtcnh_nhh-cd1600-a 7045549 10.239.32.247 Sep. 21, 2010 7:32 PMbtcnh_nhol_nhp-b45hubf2-as1- 7045544 146.47.171.8 Sep. 21, 2010 7:30 PMbtcnh_nhol_nhp-b41hubf5 7045544 146.47.171.10 Sep. 21, 2010 7:30 PMutsw_zlh_3390_asst 7037000 198.215.185.14 Sep. 21, 2010 7:25 PMedmc_cshp4k_adm01 3629123 161.38.18.251 Sep. 21, 2010 7:06 PMedmc_cshpnmcadm01 3629123 10.1.18.19 Sep. 21, 2010 7:01 PMpall_emea_ukehosuc 7050208 10.129.29.20 Sep. 21, 2010 6:54 PMwag_albu_4000_ap1_07 7817366 10.160.3.65 Sep. 21, 2010 6:27 PMwag_albu_4000_ap2_04 7817366 10.160.3.49 Sep. 21, 2010 6:25 PMedmc_cshp4k_adm01 3629123 161.38.18.251 Sep. 21, 2010 6:11 PMgo_lmdrg1 7734012 10.1.1.22 Sep. 21, 2010 5:51 PMwag_albu_4000_ap1_11 7817366 10.160.3.61 Sep. 21, 2010 5:43 PMbtcnh_btpc1us 7042814 10.239.255.110 Sep. 21, 2010 5:13 PMdpt_procenter 3630844 52.101.41.1 Sep. 21, 2010 4:55 PMbcd_ustxpkwrg870801 7050345 10.4.175.7 Sep. 21, 2010 4:47 PMbcd_ustxpkwrg870801 7050345 10.4.175.7 Sep. 21, 2010 4:47 PMgo_lmdrg1 7734012 10.1.1.22 Sep. 21, 2010 4:31 PMgo_lmdrg1 7734012 10.1.1.22 Sep. 21, 2010 4:31 PMpall_wh_osuc_be 7047604 10.2.26.35 Sep. 21, 2010 4:25 PMpall_apac_sgsgn1 7050214 10.85.3.11 Sep. 21, 2010 4:13 PMtwg_uschi2k3dls01 7036894 10.208.44.85 Sep. 21, 2010 3:48 PM

Assigned Date Last Updated Closed DateSep. 22, 2010 4:59 AM Sep. 22, 2010 4:59 AM Sep. 22, 2010 4:59 AMSep. 22, 2010 4:57 AM Sep. 22, 2010 4:58 AM Sep. 22, 2010 4:58 AMSep. 22, 2010 4:32 AM Sep. 22, 2010 5:45 AM Sep. 22, 2010 5:45 AMSep. 22, 2010 4:32 AM Sep. 22, 2010 5:45 AM Sep. 22, 2010 5:45 AMSep. 22, 2010 4:11 AM Sep. 22, 2010 5:35 AM Sep. 22, 2010 5:35 AMSep. 22, 2010 4:11 AM Sep. 22, 2010 5:36 AM Sep. 22, 2010 5:36 AMSep. 22, 2010 4:08 AM Sep. 22, 2010 4:12 AM Sep. 22, 2010 4:12 AMSep. 22, 2010 4:08 AM Sep. 22, 2010 4:12 AM Sep. 22, 2010 4:12 AMSep. 22, 2010 4:07 AM Sep. 22, 2010 4:12 AM Sep. 22, 2010 4:12 AMSep. 22, 2010 4:07 AM Sep. 22, 2010 4:13 AM Sep. 22, 2010 4:13 AMSep. 22, 2010 4:07 AM Sep. 22, 2010 4:13 AM Sep. 22, 2010 4:13 AMSep. 22, 2010 3:48 AM Sep. 22, 2010 3:50 AM Sep. 22, 2010 3:50 AMSep. 22, 2010 3:47 AM Sep. 22, 2010 3:55 AM Sep. 22, 2010 3:55 AMSep. 22, 2010 3:47 AM Sep. 22, 2010 3:55 AM Sep. 22, 2010 3:55 AMSep. 22, 2010 3:47 AM Sep. 22, 2010 3:56 AM Sep. 22, 2010 3:56 AMSep. 22, 2010 3:47 AM Sep. 22, 2010 3:57 AM Sep. 22, 2010 3:57 AMSep. 22, 2010 3:46 AM Sep. 22, 2010 3:55 AM Sep. 22, 2010 3:55 AMSep. 22, 2010 3:45 AM Sep. 22, 2010 3:55 AM Sep. 22, 2010 3:55 AMSep. 22, 2010 3:45 AM Sep. 22, 2010 3:56 AM Sep. 22, 2010 3:56 AMSep. 22, 2010 3:45 AM Sep. 22, 2010 3:56 AM Sep. 22, 2010 3:56 AMSep. 22, 2010 3:16 AM Sep. 22, 2010 3:24 AM Sep. 22, 2010 3:24 AMSep. 22, 2010 3:02 AM Sep. 22, 2010 3:16 AM Sep. 22, 2010 3:16 AMSep. 22, 2010 2:34 AM Sep. 22, 2010 3:30 AM Sep. 22, 2010 3:30 AMSep. 22, 2010 2:34 AM Sep. 22, 2010 3:31 AM Sep. 22, 2010 3:31 AMSep. 22, 2010 2:34 AM Sep. 22, 2010 3:32 AM Sep. 22, 2010 3:32 AMSep. 22, 2010 2:20 AM Sep. 22, 2010 2:33 AM Sep. 22, 2010 2:33 AMSep. 22, 2010 2:10 AM Sep. 23, 2010 4:34 PM Sep. 22, 2010 2:10 AM Sep. 23, 2010 4:35 PM Sep. 22, 2010 2:06 AM Sep. 22, 2010 12:35 PM Sep. 22, 2010 12:35 PMSep. 22, 2010 2:05 AM Sep. 22, 2010 2:17 AM Sep. 22, 2010 2:17 AMSep. 22, 2010 1:09 AM Sep. 23, 2010 4:36 PM

Sep. 22, 2010 12:04 AM Sep. 22, 2010 12:25 AM Sep. 22, 2010 12:25 AMSep. 22, 2010 12:03 AM Sep. 22, 2010 12:10 AM Sep. 22, 2010 12:10 AMSep. 21, 2010 11:57 PM Sep. 22, 2010 12:09 AM Sep. 22, 2010 12:09 AMSep. 21, 2010 11:56 PM Sep. 22, 2010 12:06 AM Sep. 22, 2010 12:06 AMSep. 21, 2010 11:56 PM Sep. 22, 2010 12:04 AM Sep. 22, 2010 12:04 AMSep. 21, 2010 11:29 PM Sep. 21, 2010 11:37 PM Sep. 21, 2010 11:37 PMSep. 21, 2010 11:25 PM Sep. 21, 2010 11:46 PM Sep. 21, 2010 11:46 PMSep. 21, 2010 11:25 PM Sep. 21, 2010 11:46 PM Sep. 21, 2010 11:46 PMSep. 21, 2010 11:25 PM Sep. 21, 2010 11:46 PM Sep. 21, 2010 11:46 PMSep. 21, 2010 11:24 PM Sep. 21, 2010 11:45 PM Sep. 21, 2010 11:45 PMSep. 21, 2010 10:59 PM Sep. 21, 2010 11:27 PM Sep. 21, 2010 11:27 PMSep. 21, 2010 10:56 PM Sep. 21, 2010 11:08 PM Sep. 21, 2010 11:08 PMSep. 21, 2010 10:55 PM Sep. 21, 2010 11:17 PM Sep. 21, 2010 11:17 PMSep. 21, 2010 10:55 PM Sep. 21, 2010 11:17 PM Sep. 21, 2010 11:17 PMSep. 21, 2010 10:55 PM Sep. 21, 2010 11:17 PM Sep. 21, 2010 11:17 PMSep. 21, 2010 10:55 PM Sep. 21, 2010 11:11 PM Sep. 21, 2010 11:11 PMSep. 21, 2010 10:37 PM Sep. 21, 2010 10:45 PM Sep. 21, 2010 10:39 PM

Sep. 21, 2010 10:14 PM Sep. 22, 2010 1:11 AM Sep. 22, 2010 1:11 AMSep. 21, 2010 10:13 PM Sep. 21, 2010 10:29 PM Sep. 21, 2010 10:29 PM

Sep. 21, 2010 9:56 PM Sep. 21, 2010 9:59 PM Sep. 21, 2010 9:59 PMSep. 21, 2010 9:38 PM Sep. 21, 2010 9:57 PM Sep. 21, 2010 9:57 PMSep. 21, 2010 9:38 PM Sep. 21, 2010 10:11 PM Sep. 21, 2010 10:11 PMSep. 21, 2010 9:38 PM Sep. 21, 2010 9:54 PM Sep. 21, 2010 9:54 PMSep. 21, 2010 9:04 PM Sep. 21, 2010 9:24 PM Sep. 21, 2010 9:24 PMSep. 21, 2010 8:48 PM Sep. 21, 2010 9:19 PM Sep. 21, 2010 9:19 PMSep. 21, 2010 8:46 PM Sep. 21, 2010 9:18 PM Sep. 21, 2010 9:18 PMSep. 21, 2010 8:36 PM Sep. 21, 2010 8:49 PM Sep. 21, 2010 8:49 PMSep. 21, 2010 8:21 PM Sep. 21, 2010 8:37 PM Sep. 21, 2010 8:37 PMSep. 21, 2010 8:21 PM Sep. 21, 2010 8:37 PM Sep. 21, 2010 8:37 PMSep. 21, 2010 8:02 PM Sep. 21, 2010 9:06 PM Sep. 21, 2010 9:06 PMSep. 21, 2010 7:53 PM Sep. 21, 2010 8:42 PM Sep. 21, 2010 8:42 PMSep. 21, 2010 7:51 PM Sep. 21, 2010 8:21 PM Sep. 21, 2010 8:21 PMSep. 21, 2010 7:48 PM Sep. 21, 2010 9:04 PM Sep. 21, 2010 9:04 PMSep. 21, 2010 7:41 PM Sep. 21, 2010 8:21 PM Sep. 21, 2010 8:21 PMSep. 21, 2010 7:40 PM Sep. 21, 2010 8:20 PM Sep. 21, 2010 8:20 PMSep. 21, 2010 7:32 PM Sep. 21, 2010 9:04 PM Sep. 21, 2010 9:04 PMSep. 21, 2010 7:32 PM Sep. 21, 2010 9:03 PM Sep. 21, 2010 9:03 PMSep. 21, 2010 7:31 PM Sep. 21, 2010 9:03 PM Sep. 21, 2010 9:03 PMSep. 21, 2010 7:31 PM Sep. 21, 2010 9:03 PM Sep. 21, 2010 9:03 PMSep. 21, 2010 7:25 PM Sep. 21, 2010 7:29 PM Sep. 21, 2010 7:29 PMSep. 21, 2010 7:06 PM Sep. 21, 2010 7:21 PM Sep. 21, 2010 7:21 PMSep. 21, 2010 7:02 PM Sep. 21, 2010 7:15 PM Sep. 21, 2010 7:15 PMSep. 21, 2010 6:55 PM Sep. 21, 2010 7:31 PM Sep. 21, 2010 7:31 PMSep. 21, 2010 6:28 PM Sep. 21, 2010 6:30 PM Sep. 21, 2010 6:30 PMSep. 21, 2010 6:25 PM Sep. 21, 2010 6:27 PM Sep. 21, 2010 6:27 PMSep. 21, 2010 6:12 PM Sep. 21, 2010 6:21 PM Sep. 21, 2010 6:21 PMSep. 21, 2010 5:51 PM Sep. 21, 2010 6:06 PM Sep. 21, 2010 6:06 PMSep. 21, 2010 5:43 PM Sep. 21, 2010 6:03 PM Sep. 21, 2010 6:03 PMSep. 21, 2010 5:13 PM Sep. 21, 2010 5:24 PM Sep. 21, 2010 5:24 PMSep. 21, 2010 4:55 PM Sep. 21, 2010 5:07 PM Sep. 21, 2010 5:07 PMSep. 21, 2010 4:47 PM Sep. 21, 2010 5:54 PM Sep. 21, 2010 5:54 PMSep. 21, 2010 4:47 PM Sep. 22, 2010 4:32 AM Sep. 22, 2010 4:32 AMSep. 21, 2010 4:31 PM Sep. 21, 2010 5:19 PM Sep. 21, 2010 5:19 PMSep. 21, 2010 4:31 PM Sep. 22, 2010 5:43 AM Sep. 22, 2010 5:43 AMSep. 21, 2010 4:25 PM Sep. 21, 2010 4:54 PM Sep. 21, 2010 4:54 PMSep. 21, 2010 4:13 PM Sep. 21, 2010 4:51 PM Sep. 21, 2010 4:51 PMSep. 21, 2010 3:48 PM Sep. 21, 2010 4:08 PM Sep. 21, 2010 4:08 PM

TAC Name DescriptionTL905839 NETLOGON: [5783 ] The session setup to the Windows NT or TL905839 NETLOGON: [5783 ] The session setup to the Windows NT or AJ907377 Major HiPath 8K Alarm. Please open this event as a P3 with BAJ907377 Major HiPath 8K Alarm. Please open this event as a P3 with TL905839 wag_auro_18000_ap1_02 ip 10.115.2.21 is unreachableTL905839 wag_auro_18000_ap1_04 ip 10.115.2.38 is unreachableAJ907377 HiPath4K Error: F5412 - L1 Trunk error - Error Event=CIRCUITL905839 HiPath4K Error: F8281 - Ethernet errors - Error Event=TRANAJ907377 HiPath4K Error: F5354 - Board out of Attendance - Error AJ907377 HiPath4K Error: F5306 - LTUC in service - Error Event=LTUCAJ907377 HiPath4K Error: F5308 - LTU OOS - Error Event=LTUC OUT TL905839 .NET Runtime: [0 ] The operation completed successfully....AJ907377 HiPath4K Error: F8261 - Firewall alarm - Error Event=TRAAJ907377 HiPath4K Error: F5922 - CC/AP not connected(ape) - ErrorAJ907377 HiPath4K Error: F5750 - Payload error - Error Event=BOARAJ907377 HiPath4K Error: F5915 - Payload error - Error Event=LTUCAJ907377 HiPath4K Error: F5922 - CC/AP not connected(ape) - ErrorAJ907377 HiPath4K Error: F5877 - TSL error - Error Event=BOARD TSLAJ907377 HiPath4K Error: F5915 - Payload error - Error Event=LTUCAJ907377 HiPath4K Error: F5750 - Payload error - Error Event=BOARAJ907377 NETLOGON: [3210 ] Failed to authenticate with \carhq1.local.AJ907377 snmp agent down on device edmc_csrpts_adminAJ907377 Major HiPath 8K Alarm. Please open this event as a P3 with BAJ907377 Major HiPath 8K Alarm. Please open this event as a P3 with BAJ907377 Major HiPath 8K Alarm. Please open this event as a P3 with AJ907377 Major HiPath 8K Alarm. Please open this event as a P3 with AJ907377 Please escalate to GCS - NOC needs updated MIB that includesAJ907377 Please escalate to GCS - NOC needs updated MIB that includesAJ907377 Please escalate to GCS - NOC needs updated MIB that includes AJ907377 Major HiPath 8K Alarm. Please open this event as a P3 with AJ907377 Major HiPath 8K Alarm. Please open this event as a P3 with BTL905839 HiPath4K Error: F4057 - DBAR error - Error Event=CP DBAR --TL905839 HiPath4K Error: F4057 - DBAR error - Error Event=CP DBAR --AJ907377 HiPath ProCenter: [114 ] Severe Message: Time: 2010/09/22 00AJ907377 alarmTrap: If an error occurs, there will be checked if the erroAJ907377 HiPath ProCenter: [114 ] Severe Message: Time: 2010/09/22 0AJ907377 Major HiPath 8K Alarm. Please open this event as a P3 with TL905839 HiPath ProCenter - Service: [114 ] Severe Message: Time: 2TL905839 HiPath ProCenter - Service: [114 ] Severe Message: Time: TL905839 HiPath ProCenter - Service: [114 ] Severe Message: Time: TL905839 HiPath ProCenter - Service: [114 ] Severe Message: Time: 2TL905839 IP Service http is downTL905839 api_hipath4kv3 ip 10.10.4.10 is unreachableTL905839 HiPath ProCenter: [114 ] Severe Message: Time: 2010/09/22 0TL905839 HiPath ProCenter: [114 ] Severe Message: Time: 2010/09/22 0TL905839 HiPath ProCenter: [114 ] Severe Message: Time: 2010/09/22 0TL905839 HiPath ProCenter: [114 ] Severe Message: Time: 2010/09/22 00TL905839 NETLOGON: [3210 ] Failed to authenticate with \WALNPR03.s

AJ907377 Major HiPath 8K Alarm. Please open this event as a P3 with AJ907377 nsNotifyShutdown: An indication that the agent is in the procesAJ907377 alarmTrap: If an error occurs, there will be checked if the erroTL905839 Major HiPath 8K Alarm. Please open this event as a P3 with BTL905839 snmp agent down on device utsw_nc_sw2kxpr6TL905839 IISInfoCtrs: [1003 ] Unable to query the IIS Info service perforAJ907377 Major HiPath 8K Alarm. Please open this event as a P3 with TL905839 Major HiPath 8K Alarm. Please open this event as a P3 with BTL905839 Major HiPath 8K Alarm. Please open this event as a P3 with BAJ907377 Major HiPath 8K Alarm. Please open this event as a P3 with TL905839 DCOM: [10005 ] DCOM got error "%1055" attempting to start tTL905839 Either this server was recently restarted or the ProcMon serviceAJ907377 snmp agent down on device pall_emea_ukehrg1LF907380 Application Error: [1000 ] Faulting application iexplore.exe, veLF907380 safw_walpbx01 ip 10.17.249.6 is unreachableLF907380 btcnh_nhp-b17hubq-as1-1 ip 146.47.135.11 is unreachableAJ907377 Server going down for reboot - at least 15 major events suppAJ907377 Process ProCenter has gone down.LF907380 btcnh_nhh-mx1124-a ip 10.239.32.251 is unreachableAJ907377 btcnh_nhh-cd1600-a ip 10.239.32.247 is unreachableLF907380 btcnh_nhol_nhp-b45hubf2-as1-1 ip 146.47.171.8 is unreachablLF907380 btcnh_nhol_nhp-b41hubf5 ip 146.47.171.10 is unreachableAJ907377 HiPath4K Error: F5922 - CC/AP not connected(ape) - ErrorLF907380 snmp agent down on device edmc_cshp4k_adm01AJ907377 snmp agent down on device EDMC_cshpnmcadm01AJ907377 alarmTrap: If an error occurs, there will be checked if the erroLF907380 wag_albu_4000_ap1_07 ip 10.160.3.65 is unreachableLF907380 wag_albu_4000_ap2_04 ip 10.160.3.49 is unreachableAJ907377 snmp agent down on device edmc_cshp4k_adm01LF907380 sncRg8700Ds1DChannelLinkFailure: The ISDN D channel for theTL905839 wag_albu_4000_ap1_11 ip 10.160.3.61 is unreachableLF907380 NETLOGON: [5783 ] The session setup to the Windows NT or LF907380 3 Siemens Server Severe Message Event from Application - baLF907380 Major HiPath 8K Alarm. Please open this event as a P3 with BAJ907377 Major HiPath 8K Alarm. Please open this event as a P3 with BAJ907377 sncRg8700Ds1DChannelLinkFailure: The ISDN D channel for theLF907380 sncRg8700Ds1FarEndAlarm: A DS1 facility has reported a FarAJ907377 alarmTrap: If an error occurs, there will be checked if the erroLF907380 Major HiPath 8K Alarm. Please open this event as a P3 with BLF907380 .NET Runtime: [0 ] The operation completed successfully....

Summary Statusclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosedclosed

refer to vendor refer to vendor

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Action taken: Pinged equipment Action result: successful Action taken: Pinged equipment Action result: successful Action taken: Pinged equipment Action result: successful Action taken: Pinged equipment Action result: successful Action taken: Pinged equipment Action result: successful Action taken: Pinged equipment Action result: successful Action taken: N/A Action result: Ping N/A Action taken: N/A Action result: Ping N/A Action taken: N/A Action result: Ping N/A Action taken: N/A Action result: Ping N/A Action taken: N/A Action result: Ping N/A Action taken: Pinged equipment Action result: successful Action taken: N/A Action result: Ping N/A summary: Minor/Warning alarm only --- per GCS group. Alarm generated by daily backup. Action taken: N/A Action result: Ping N/A Action taken: N/A Action result: Ping N/A Action taken: N/A Action result: Ping N/A Action taken: N/A Action result: Ping N/A Action taken: N/A Action result: Ping N/A Action taken: N/A Action result: Ping N/A Action result: device pings and is functioning as normal. 9/22/2010 3:15:56 AM AJ907377 SNMP walk successful. Action taken: Pinged equipment Action result: successful Action taken: Pinged equipment Action result: successful Action taken: Pinged equipment Action result: successful9/22/2010 2:32:56 AM AJ907377 Minor/Warning alarm only - closing ticket

9/22/2010 12:35:32 PM SW905798 This ticket was created by Riaan in order to find the MIB name or description for the OID number. The GCS support could not find and closed the ticket. NOC will close this ticket.9/22/2010 2:17:44 AM AJ907377 Root ticket # 007003278679 is already open on this issue, closing this duplicate ticket.

9/22/2010 12:24:47 AM AJ907377 Warning alarm only relating to packet loss or circuit jitter; Action taken: N/A Action result: Ping N/A9/22/2010 12:09:18 AM AJ907377 Alarm message is only a minor/warning event. Closing ticket.9/22/2010 12:06:45 AM AJ907377 Minor/Warning alarm only --- per GCS group.9/22/2010 12:04:33 AM AJ907377 Alarm message is only a minor/warning event. Closing ticket. Minor/Warning alarm only --- per GCS group.9/21/2010 11:37:43 PM AJ907377 Alarm message is only a minor/warning event. Closing ticket. Action result: device pings and is functioning as normal. Action result: device pings and is functioning as normal. Action result: device pings and is functioning as normal. Action result: device pings and is functioning as normal. 9/21/2010 11:26:55 PM AJ907377 Device was always UP, alarm message cleared in 2 minutes. Action taken: Pinged equipment Action result: successful Action result: device pings and is functioning as normal. Action result: device pings and is functioning as normal. Action result: device pings and is functioning as normal. 9/21/2010 11:10:44 PM AJ907377 Alarm message is only a minor/warning event. Closing ticket. Action taken: Pinged equipment Action result: successful

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-Action- Action taken: Pinged equipment Action taken: Pinged equipment Action result: successful Action taken: Pinged equipment Action result: successful Action taken: Pinged equipment Action result: successful9/21/2010 10:10:59 PM AJ907377 Alarm message cleared in 5 minutes. SNMP walk successful.

9/21/2010 8:49:21 PM AJ907377 Alarm message is only a minor/warning event. Closing ticket. Action taken: Called customer Action result: Louis informed ongoing planned maintenance. Action taken: Called customer Action result: Louis informed ongoing planned maintenance. Action taken: Pinged equipment Action result: successful9/21/2010 8:42:25 PM AJ907377 This is a minor alarm. This ticked is being closed. Action taken: Called customer Action result: Louis informed ongoing planned maintenance. -Action- Action taken: Pinged equipment Action taken: Called customer Action result: Louis informed ongoing planned maintenance. Action taken: Called customer Action result: Louis informed ongoing planned maintenance. -Action- Action taken: Pinged equipment -Action- Action taken: Pinged equipment -Action- Action taken: Pinged equipment -Action- Action taken: Pinged equipment Action taken: This is a minor issue. Action taken: Pinged device and snmpwalk device Action result: Successful Action result: SNMP successful. Action taken: None Action result: N/A Action taken: N/A Action result: Ping N/A Action taken: Pinged device and snmpwalk device Action result: Successful

Action taken: N/A Action result: Ping N/A Action taken: Pinged equipment Action result: successful Action taken: Pinged equipment Action result: successful Action taken: Pinged equipment Action result: successful --------- ------------ ---------------------------------------- --------- Action taken: Pinged equipment Action result: successful Action taken: Pinged equipment Action result: successful Action taken: N/A Action result: Ping N/A Action taken: N/A Action result: Ping N/A Action taken: Pinged Device Action result: Successful