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Page 1: Incident Management Guide - University of the Sunshine … · 2 Appendix B: Incident Management Guide Incident Management Guide Routine Incident Significant Incident Critical Incident

2

Appendix B: Incident Management Guide

Incident Management Guide

Routine Incident

Significant Incident

Critical Incident

Incident Site

Location

Recovery Team

Vice Chancellor

Legal Advisory

Chancellery Financial Services

DVC & PVC

Human Incident

Critical Incident

IT & Telecomm

Communications

Location Cost Centre Manager

Physical Resources

Emergency Services

Emergency Control Team

Director CPO

CPO Works

Location Recovery Team

Security Fire Wardens

IT Service Desk

Chancellery Human Incident Support

IT Support Corporate Communications

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