incarcerated student online ordering procedures · incarcerated student online ordering procedures...

Incarcerated Student Online Ordering Procedures

INTRODUCTION

This ordering guide gives step by step instructions on placing online orders for purchasing

required and recommended materials for Incarcerated students enrolled in the Distance Learning

Program.

Please have in advance the student’s class schedule; this includes Term, Department, Course,

and Section number (CRN) before placing the order.

Incarcerated students are NOT eligible for the Rental or Digital textbook price options through

the online ordering process. USED textbooks are subject to availability and will be substituted

for NEW. For searching for approved supplies, enter “incarcerated approved” into the search

box on the Home Page of the website. Please confirm with the student that they are authorized

to receive specific supplies before ordering. Supplies that are not incarcerated approved will be

removed from the order.

INCARCERATED STUDENT ORDERING PROCEDURES

Step: Screen View:

1. Open your web browser and type

the bookstore URL

http://coastlineccbookstore.com/.

2. Select on the Textbooks tab and

select the Find Textbooks link

Type “Incarcerated Approved” to find

approved supplies

http://coastlineccbookstore.com/

http://coastlineccbookstore.com/


3. Select Coastline Community

College from the Select A

Campus drop down menu, then

select your Term, Department,

Course and Section (CRN)

Up to 4 courses can be entered at a

time

Select on the Find Materials

button at the bottom of the screen

once all courses have been entered

4. This screen will show all the

required or recommended materials for the student’s courses


5. Choose the format for each book

by selecting the Select Format

drop down menu

Please note; that some textbooks

are only available in the New

Format

(Books for rent are NOT

available to Incarcerated

Students at this time)

Please be aware that after

selecting Buy Used, an advisory

text will show “Used books are

subject to availability”

6. After selecting your books, click

the Add Item(s) to Cart button at

the top or bottom of the screen


7. Items that have been added to the

shopping cart can be viewed on

this page

As well as add additional

required textbooks or remove

courses from the user’s list

Select the VIEW CART button

to view all items in your shopping

cart

Please note: If this screen does

not appear go to step 8


8. This screen shows the items in

your shopping cart

If changes are needed, select

EDIT

To remove an item from your cart

select REMOVE

To change a quantity of an item,

place your cursor in the quantity

box and type in the new number,

then select UPDATE

Select Checkout on the right

hand side to continue

After clicking the Checkout

button; if purchasing used

textbooks, a dialog box will

appear asking to confirm the

estimated total based on USED

textbooks

Click CONTINUE to confirm

estimate or CANCEL to edit

order

9. If you do not wish to CREATE

AN ACCOUNT, Please continue

checkout as a GUEST

Note

If a USED textbook is not available,

Coastline Bookstore will substitute it

for a NEW book and your final total

will be higher than the current

estimate.


10. In the “CONTINUE AS A

GUEST” box; enter YOUR first

and last name with email and

phone number

Select SHIP TO MY

ADDRESS: In this section you

will enter the STUDENT’S

name, incarcerated number

(CDC#), and student’s shipping

address

The information entered in the Ship to

my Address will be the incarcerated

student’s name, CDC number, housing

number, and facility’s address


11. Input the student’s first and last

name (You will need to remove

your name and enter student’s

name)

Shipping Option: UPS Standard

Ground Rate $9.95

Enter the student’s incarcerated

and housing number on the first

Street Address line

* The IC number (CDC#) and

housing number need to be

entered on the first line of the

Street Address to insure the

student receives the delivery at

their facility

Enter the PHYSICAL STREET

ADDRESS in the second line

(ex.123 Maple St.)

If using a PO Box ADDRESS:

remove the word PO from the

address (Example: Box 2222). If

the address line reads “PO Box

2222” a text warning will appear

stating INVALID ADDRESS

when you select CONTINUE

*Providing a phone number is

optional and will print out on the

shipping label if entered into the

field

**Orders will ship via USPS to

the facility for distribution when

using a PO Box number


12. Select your method of payment

type

13. Enter payment information


14. Select New Billing Address

For credit card orders, please

enter the valid billing address

associated with the credit card

After entering all the correct

information, Click the Continue

button at the bottom of the page

The New Billing Address must

match the address of the credit

card holder. Click “New Billing

Address” to enter this information


15. You are now ready to review the

Order

This page will show you the items

that are in the cart with item

totals, shipping charges and taxes

Estimated total is subject to

change based on USED textbook

availability

16. Once you have confirmed the

total items ordered, total amount,

shipping rate, method of payment,

and shipping address:

Select Place Order button to

submit the order to the bookstore.


Congratulations! Your order

has been submitted to the

bookstore. You will receive a

confirmation email with your

order details.

Please note order number when

contacting the Coastline

Bookstore for inquires about

the status of your order

Please Note:

Orders are processed 4

weeks prior to the

beginning of the term

regardless of when you

placed the order.

incarcerated student online ordering procedures · incarcerated student online ordering procedures...

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