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Practical Analytics How we turn data into money for mid-size companies Troy Boileau | SEO & Inbound Marketing Consultant For #InboundTO | August 2013

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Page 1: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

Practical Analytics How we turn data into money for mid-size companies

Troy Boileau | SEO & Inbound Marketing Consultant

For #InboundTO | August 2013

Page 2: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

Some of our clients...

We’re in business because we believe that great brands need both voice and visibility in order to connecting people with what matters. A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency that delivers search engine optimization, pay per click advertising, local search, social media marketing, and online reputation management services.

Featured in...

Page 3: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

Targets and Focuses

What do I Track Every Day

What do I Check Once in a While

Page 4: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

Actionable Analytics

Page 5: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

http://xkcd.com/

Page 6: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

Tools and Setup

Page 7: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

Tools and Setup CallRail

http://www.callrail.com/

Page 8: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

Tools and Setup CallRail

http://www.callrail.com/

Page 9: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

Tools and Setup CallRail

http://www.callrail.com/

Page 10: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

Tools and Setup Google Analytics

https://www.google.com/analytics/

Page 11: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

Tools and Setup Google Webmaster Tools

https://www.google.com/webmasters/

Page 12: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

Targets and Focuses

Page 13: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

Targets and Focuses

You analyze data to find targets and focuses. Targets: Content Traffic Source Focuses: CRO Content Promotion Content and Promotion

Why Analyze Data?

Page 14: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency
Page 15: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

What do I Track Every Day

Page 16: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

What do I Track Every Day

Conversions don’t really give a focus or a target.

Google Analytics (GA) – Conversions

But, in the end, these are what I want to see.

Page 17: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

What do I Track Every Day

I frequently look at how organic keywords perform over time.

GA – Organic Keyword Changes

I may target a keyword with content and promotion.

Page 18: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

What do I Track Every Day

Using advanced segments lets me check converting organic traffic.

GA – Organic Traffic With Conversions

These keywords are actually converting into leads. I’ll focus more on creating and promoting related content.

Page 19: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

What do I Track Every Day

I’ll look at which keywords are driving traffic to which landing page.

GA – Organic Keywords/Landing Page

I may target a landing page with updated content and promotion.

Page 20: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

What do I Track Every Day

I’ll look at landing page traffic to find the best pages to optimize.

GA – Landing Page Statistics

A low avg. time on page might mean I need to update the content. For a high bounce rate I might add more calls to action.

Page 21: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

What do I Track Every Day

Email and Social Media are most likely to go viral. I check them using advanced segments, and sometimes run the report only in Goals.

GA – Email and Social Media

These are huge promotion channels with reporting on other platforms (Buffer, HootSuite). I can use this to find out what works.

Page 22: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

What do I Track Every Day

Using Google Webmaster Tools (GWT) I can star queries and filter to only see them.

GWT – Target Keyword Position and Change

Generally I’ll target this keyword with a content series and lots of promotion. Once it’s at the top, I’ll change focuses.

Page 23: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

http://www.smbc-comics.com/

Page 24: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

What do I Check Once in a While

Page 25: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

What do I Check Once in a While

Assisted Conversions are when a channel is part of a path. Last Click means that the channel was the final step in the channel.

GA – Assisted Conversions

Social Media introduced 10 people to us who later converted, who may never have met us. I use this report to validate channels.

Page 26: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

What do I Check Once in a While GA – Overall Visit Duration and Bounce Rate

These motivate larger decisions like hiring better writers, focusing on more relevant keywords, and redesigning pages or the site.

These depend on the content on a site, how a visitor arrived there, and the design quality of the site.

Page 27: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

What do I Check Once in a While GWT – New Keyword Opportunities

I won’t always find a keyword that I think is going to be worth targeting, but when I do it’s because I checked.

Creating excellent content often brings with it new keyword opportunities that you otherwise wouldn’t see.

Page 28: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

Questions?

Page 29: INBOUND MARKETING Don’t buy your customers’ attention ...€¦ · A boutique, full-service digital marketing agency in Toronto, Powered by Search is a PROFIT HOT 50-ranked agency

A Big Thanks to Alex Rascanu and #InboundTO

Stay in Touch

Twitter: @troyfawkes Google+: http://gplus.to/TroyFawkes Email: [email protected]

www.poweredbysearch.com

www.troyfawkes.com