in defense of qualitative research methods
DESCRIPTION
ABSTRACTThe continued academic tension between qualitative and quantitative inquiry has continued unabated. Scholarship since the 1980s, to redefine both paradigms, attempt to bring balance and importance of the respective contribution of both research processes. This has resulted in an interesting shift for “ensuring structure, process and rigor” from the investigator’s actions during the course of the research, to the reader of the qualitative inquiry. The emphasis on Quantitative strategies implemented during the research process has been replaced by truth value, applicability, consistency, and neutrality implemented once a study is completed.This essay argues that while reliability and validity remain appropriate concepts for attaining rigor in qualitative research the criterion used must not be borrowed from the Quantitative paradigm. Reference is primarily made to Guba 1981 to explain the alternatives. This essay argues for a clear recognition of the values of both the Qualitative and Quantitative processes showing that each offers a specific solution to research with each being judged on its own merit.TRANSCRIPT
TOPIC: Qualitative research is often said to be without structure, process and rigor. Discuss.
NAME: Jepter Lorde
SUBJECT: Qualitative Research Methods
ABSTRACT
The continued academic tension between qualitative and quantitative inquiry has
continued unabated. Scholarship since the 1980s, to redefine both paradigms,
attempt to bring balance and importance of the respective contribution of both
research processes. This has resulted in an interesting shift for “ensuring structure,
process and rigor” from the investigator’s actions during the course of the research,
to the reader of the qualitative inquiry. The emphasis on Quantitative strategies
implemented during the research process has been replaced by truth value,
applicability, consistency, and neutrality implemented once a study is completed.
This essay argues that while reliability and validity remain appropriate concepts for
attaining rigor in qualitative research the criterion used must not be borrowed from
the Quantitative paradigm. Reference is primarily made to Guba 1981 to explain
the alternatives. This essay argues for a clear recognition of the values of both the
Qualitative and Quantitative processes showing that each offers a specific solution
to research with each being judged on its own merit.
INTRODUCTION
In the broadest sense of the word, the definition of research includes any gathering
of data, information and facts for the advancement of knowledge. Martyn
Shuttleworth (2008). On its own, however, the definition though adequate is not
sufficient in an effort to show the depth and richness of the Qualitative process. For
this attention is paid to Bruce Berg (2001) who clearly articulated the following:
“Quality refers to the what, how, when, and where of a thing, its
essence and ambience. Qualitative research thus refers to the
meanings, concepts, definitions, characteristics, metaphors, symbols,
and descriptions of things.”
The imperative, therefore, of this essay given Berg (2001) definition will be
an examination of the reasons for the criticisms levelled against Qualitative
Research, testing of the criticisms to ascertain validity and determining
acceptance or rejection of the claim ‘Qualitative research is often said to be
without structure, process and rigor.’
STRUCTURE
Research has been identified to a greater extent as purely a scientific process, the
researcher is able to gather the data, after securing the sample and by way of
statistical analysis make some generalisation based on that sample. The scientific
process is one of systemic enquiry, series of stages and logical sequence. Almost
immediately without prior knowledge of the discipline an observer will notice a
strong tendency toward structure. Alfred Politz a staunch defender of quantitative
research bluntly stated “If the research is not Quantitative then it could not be
considered research.” The structure to which Politz and other critics refer is based
on how data is handled during the qualitative research process. Admittedly, if the
process was quantitative in nature then the answer to the question of organization
and analysis would be easy (structure). The data would be reduced to computer
readable form and entered into a database. The application of packaged statistics
for the social sciences used to analyze the data utilised.
Lamentably, qualitative data are not as quickly or easily handled. The common
mistake made by many inexperienced or uninformed researchers is a reduction of
qualitative data to symbolic numeric representations and the quantitative
application of computer analysis. Berg (2001) and as Berg (1993) state, this ceases
at once to be qualitative research and amounts to little more than a variation of
quantitative data collection.
Qualitative research although challenged at this stage is not without a workable
solution and defenders. Ernest Dichter, a strong proponent of qualitative research
stressed “Ten thousand times nothing is still (nothing)!” Dichter was attempting to
argue that mere quantification was not enough as long as the underlying behaviour
is not well understood and therefore will not lead to meaningful results. The
analysis of data focuses on patterns of interaction seeks knowledge about a group
or culture or explores the life world of individuals. The techniques applied while
not statistical software driven offers an accepted structured approach in data
analysis. (Naresh K Malhotra 2010)
Content analysis is the major approach to analyzing qualitative data it is “a
systematic research method for analyzing textual information in a standardized
way that allows evaluators to make inferences about that information. (Weber,
1990) “A central idea in content analysis is that the many words of the text are
classified into much fewer content categories.” (Weber 1990) the essential result is
an attempt at harvesting important themes without losing the richness of meaning
by way of numeric analysis. It is clear therefore that qualitative research has the
means with which results can be achieved without lost to structure.
PROCESS
To be scientific, as mentioned earlier, is to have engaged systemic enquiry, series
of stages and logical sequence, simply put a course of action or process that on
completion would yield results reflecting the phenomenon observed. Quantitative
research to a greater extent has occupied this position of authority not only by its
use of numerical data but the ability of the research when executed, using the afore
mentioned steps, should allow or permit another researcher to arrive at similar
conclusions using the same process (Krueger 1974), is it then reasonable to
conclude that Qualitative research fails in its attempt at processes that would
garner the same results? Admittedly, this criticism is not without merit, but for the
wrong reasons. The process taking place within the qualitative study is primarily
exploratory and seeking to determine answers from, to a greater extent, a non-
numeric data set. In attempting to give voice to the subject interpretation must be
made and it is at this point that its subjectivity is questioned. Social action is far
from static and therefore near impossible to repeat given the complexities of
human nature. What is evident is a clear determination at process by the
Qualitative research method at research question generation, theoretical
construction, hypothesis, data collection and analysis. If the criticism is one of lack
of consistent reproduction of results based on the subject then that to some extent
the criticism is valid, however if it attacks the process as set out then the argument
is to a greater extent invalid due to the variability of human action.
RIGOR
The terms reliability and validity traditionally have been associated with
quantitative research and the rigor of the method. The examination of data for
reliability and validity allows for a determination of both the objectivity and
credibility of the research. Already it is observed that based on the definition
Qualitative research would be hard pressed to match the assessment, or is it? The
validity of research findings refers to the extent to which the findings are an
accurate representation of the phenomena they are intended to represent. The
reliability of a study refers to the reproducibility of the findings. (Malhotra 2010)
Within the context of Quantitative research validity can be substantiated by
triangulation use of contradictory evidence, respondent validation, and constant
comparison.
Again Qualitative research has a defender in Guba (1981) whose model which is
based on the identification of four aspects of ‘trustworthiness’ that are relevant to
both quantitative and qualitative studies: (a) truth value, (b) applicability, (c)
consistency, and (d) neutrality. Based on the philosophical differences between
qualitative and quantitative approaches, the model defines different strategies of
assessing these criteria in each type of research. These strategies are important to
researchers in designing ways of increasing the rigor of their qualitative studies
and also for readers to use as a means of assessing the value of the findings of
qualitative research. Guba argued that these criteria must be defined differently for
qualitative and quantitative research based on the philosophical and conceptual
divergence of the two approaches. Given the assessment by Guba one, therefore,
would be hard pressed to vilify Qualitative research as not possessing the
necessary rigor.
There is some accuracy to the fact that, qualitative methodologies have not
dominated the social sciences. This is not without reason, qualitative research takes
much longer, requires greater clarity of objectives during design, and cannot be
analyzed by statistical software. Nonetheless, as Bogdan (1972) makes clear,
qualitative research has left its mark conceptually and theoretically on the social
sciences. The lasting contributions to social understanding from qualitative
research, as well as the sheer number of contributing social thinkers are significant.
It is clear that the essence of qualitative research is seldom questioned in the
abstract, however its practice is criticised for being non-scientific and thus invalid.
Is it therefore fair to draw this conclusion as critics tended to lose sight of the
probability factor inherent in quantitative practices and replaced it with an
assumption of certainty? (Berg 2001) It is therefore the opinion of this essay that
one need not dismiss the entire qualitative school of thought because some studies
inadequately applied the paradigm and methods and therefore conclude that
Qualitative research is not without structure, process and rigor.
WORKS CITED
Babbie, Earl, “The Practice of Social Research”: Albany Wadsworth Publishing Company: 2003
Berg, Bruce L, “Qualitative Research Methods for the Social Sciences 4th Edition”: New Jersey: Pearson Publishing 2001
Bogdan R,. “Participant Observation in Organisational Settings”: Syracuse, N.Y Syracuse University Press 1972
Guba, Egon G. and Lincoln, Yvonna S. “Effective evaluation”: San Francisco Jossey-Bass Publishers 1981
Malhotra, K,. “Marketing Research, An Applied Orientation (6th ed.)”: New
Jersey: Pearson, Prentice Hall 2010
Shuttleworth Martyn and Blakstad Oskar, "How to write a Research Paper": Lulu Enterprises Inc 2010
Weber, Robert, “Basic Content Analysis. 2nd ed”: Newbury Park, CA: Sage 1990