imr test labs 2013 year in review · 2015-01-26 · imr test labs 2013 year in review ......

IMR Test Labs 2013Year in Review

2013 was an amazing year for the IMR Test Labs family. Find out all the latest information as we embark on 2014!January 16, 2014

of 6 www.imrtest.comIMR Test Labs 2013 Newsletter

Does VISION Matter?By Joseph Springer, CEO

IMR’s vision is to be the World’s First Choice Materials Test Lab. Our vision is very different from our competitors. We aim to be your first choice for materials testing, no matter where you are in the world. Even if you end up choosing a competitor, perhaps because they are nearer, or possibly cheaper – our vision will be fulfilled as long as IMR is the lab you wish you could have used, if we couldn’t be the lab you were able to use.

To achieve this vision we employ two strategies :

1. Lowest Risk Provider - Getting the customer the right answer, on time2. Superior Customer Service - Great people who make doing business easy

We have to make absolutely sure we are your lowest risk provider of testing services, and that we make each experience doing business with us enjoyable and easy.

Our tactics? We measure, adjust, and reward based on reaching quantitative and qualitative goals set in each these areas. Each functional area has a set of dashboard metrics that must be continuously improved. We drive relentlessly towards best-in-class performance in CAR’s and on-time delivery. We conduct scientific customer satisfaction surveys - by lab, and by department in each lab. We invest heavily in our lab information management system (MATware), and each of our labs uses it, guaranteeing that our customers get a consistent experience.

Each lab is run according to the same IMR quality policy and system, again ensuring consistency to our customers. Our staff also receives technical training such as our industry leading “Met Tech Academy courses”, our ASM partnership courses, supervisory & leadership training, and customer service training.

Lastly, special cross-divisional project teams are

IMR Test Labs Celebrates 15 Year AnniversaryIthaca Materials Research & Testing opened for business in 1998 with a single 5,000 square foot facility and 20 employees. This early team broke off and set out to offer high-quality materials testing and most importantly, superior customer service.

In just 15 years, we have added four additional labs in the US and Asia, a variety of new capabilities and our staff is approaching 175. We were also acquired by the Curtiss-Wright Corporation in July of 2011, which has provided us with new resources for growth & expansion.

Our three US labs have added square footage, staff, equipment and new capabilities in response to your needs. We’ve added new methods, including fatigue testing, XRD analysis, cleanliness testing and become the world’s go-to thermal spray coatings lab.

Most recently, IMR opened facilities in Singapore and China to serve the aerospace, automotive and other high-technology industries. (Learn more on page 4)

We look forward to continuing to grow with you, as well as serving your testing needs for the next fifteen years and beyond.

We thank you for your business!

IMR Test Labs’ New York Staff - October 2013

Ithaca Materials Research & Testing Staff -

Lansing, NY - April 1998

Continued on Page 5

Visit our accreditations page to see all of our certs!


Singapore

IMR Test Labs - Singapore opened late in 2012, and has already grown an expansive list of approvals and accreditations. Recent additions & expansions are listed below.

AddedNadcap

ExpandedGE S-400 AJ ApprovalIEC/ISO 17025 Singapore Accreditation Council (SAC) Approval - Added Services

• CAAS Weld Qualifications• ICP Chemical Analysis• Carbon & Sulfur• Creep and Stress Rupture• Elevated Temperature Tensile• Coatings Tensile/Bond Strength• Hydrogen Embrittlement

Pratt & Whitney F-231, 2, 3,4, 5, 7a, 7b, 7c, 7d, 7e, 7f, 7h, 9, 12, 12a

Ithaca

Reapproved Nadcap Materials Testing (MTL)Nadcap Non-Metallic Materials Testing (NMMT)

Added GulfstreamSnecma

Suzhou

IMR Test Labs - Suzhou opened in January of 2013 and has earned numerous accreditations.

AddedNadcap Materials Testing (MTL)IEC/ISO 17025 (A2LA)GE S-400Avic Commercial Aero-Engine

Portland

Reapproved Nadcap Materials Testing (MTL)IEC/ISO 17025 (A2LA)GulfstreamNIAC

Added Sikorsky

Louisville

Reapproved IEC/ISO 17025 (A2LA)

AddedPegasus SteelTOPY America

Accreditation/Approval Updates

The staff at IMR Test Labs is always working to get the approvals required to meet the demands of your customers. For the most up-to-date information on our accreditations, visit us at

www.imrtest.com and click the Accreditations link.

All of our labs have passed numerous NQA-1 and customer audits. Please contact us if you need to audit one of our labs, or need to know if we carry specific accreditations.


IMR Metallurgical Services Gets New OES

New spectrometer benefits clients with shorter turnarounds & wider range of analyses available.

IMR’s Louisville lab has added a new SpectroLab OES analyzer and remelt furnace. This equipment benefits our clients in numerous ways including:

• Analysis of a wider range of alloys, including copper, nickel, titanium and cobalt alloys

• Analysis of carbon, sulfur, hydrogen, oxygen and nitrogen

• Analysis of powders and small samples• Lower detection limits• Faster turnaround (3 days on most samples)• Competitive pricing

IMR Metallurgical Services is committed to offering volume chemical and mechanical testing services so that you can keep product flowing smoothly through your manufacturing facility.

Contact Chemistry Manager Andy Waldron ([email protected]) for a quote or more information.

Singapore Facility Adds SEM Capabilities

IMR’s Singapore facility can now offer failure analysis & additional microscopy services

Singapore has added a Zeiss Scanning Electronic Microscope (SEM) with Energy Dispersive X-ray Spectroscopy (EDX/EDS). With this addition of the SEM, Singapore is offering services including metallurgical failure analysis, fractography, elemental analysis, and high-resolution photomicrographs.

Singapore’s analytical power is increased with the SEM, as it provides detailed insight into the failure mechanism of a material/part, as well as any contributing factors. Adding the X-ray Spectroscope provides the ability to get elemental composition of samples including contaminants, corrosion products and debris, as well as to make elemental maps to show the distribution of contaminants.

Contact us at [email protected] for more information.

IMR’s NY Lab Adds New Scanning Electron Microscope

New SEM maintains IMR’s competitive advantage with failure analysis and microscopy services

IMR Test Labs in Ithaca, NY has purchased a Tescan Vega-3 XMU variable pressure scanning electron microscope (SEM) with silicon drift detector (SDD) EDS system, wide field optics, low-vacuum secondary electron (SE) detector and LaB6 filament capability. This new instrument offers improved image resolution, evaluation of a wider range of materials and faster, more informative analyses.

This upgrade is especially important in continuing to serve our clients in the aerospace and power industries as the next generation of nickel-based turbine alloys require inspection at higher levels of magnification.

It has also enhanced our extensive failure analysis and litigation support services, providing more in-depth analysis of metals, polymers, composites, contaminants and corrodents.

Ithaca Adds New Automated Microhardness Indenter

New indenter increases speed & consistency, expands capabilities.

Ithaca’s metallurgical group has recently added a new Struers Durascan 70 automated hardness indenter.

This has improved efficiency for extensive microhardness studies while maintaining the same high-quality results you’ve come to expect from IMR. With this new addition, we can also provide macro-Vickers testing with loads up to 10 kg.

Contact us today for a quote or more information!


IMR Test Labs - Singapore

IMR’s first facility in Asia has added accreditations, staff, equipment and expanded the lab’s capabilities since first opening late in 2012.

Some of our recent highlights:

• In December of 2012, IMR’s Singapore facility added IEC/ISO 17025 approval from SAC. In February, we added to our list of SAC accredited services with CAAS weld evaluations, creep and stress rupture, hydrogen embrittlement and more. See page 2 for a list of all of the added services.

• In January of 2013, we were pleased to expand our GE S-400 scope to include AJ approval for coatings evaluations. We offer a wide range of thermal spray evaluation services, including metallography, erosion testing, chemical analysis, coating adhesion/tensile & more.

• Nadcap accreditation was earned in February, opening up our high quality testing services to the aerospace industry.

• Most recently, in August, a scanning electron microscope was added in order to offer advanced microscopy and failure analysis services to our customers. (See article page 3.)

IMR Singapore is a premiere testing facility offering a wider range of services including chemical analysis, mechanical testing, metallurgical evaluations, coatings evaluations and failure analysis. Contact us at ([email protected]) for a quote or more information.

IMR Test Labs - Suzhou

IMR’s facility in China has been working diligently to meet your needs for testing in China with new staff, equipment and approvals.

Some of our recent highlights:

• Sales Manager Wendy Cai joined the IMR team in December of 2012. Bringing nearly a decade of sales experience with her, Wendy has been on the road promoting IMR to the Chinese market.

• The staff has also installed a new SEM (scanning electron microscope) to provide failure analysis and advanced microscopy services.

• Our Suzhou team has earned Nadcap, ISO 17025 and GE S-400 approvals

• IMR’s Suzhou location held a grand opening celebration at our facility in the Suzhou Industrial Park. Festivities included a lion dance, ribbon cutting, firecrackers, food and presentations.

Do you have suppliers in Asia? Do you need testing before materials are shipped to you? Contact Wendy Cai ([email protected]) today, or visit www.imrsuzhou.com for more information on services offered.


IMR’s Experts Edit the Third Edition of ASM’s International’s Understanding How Components Fail

Brett Miller, P.E., one of our most knowledgeable and experienced failure analysts, served as editor for the 3rd edition of Understanding How Components Fail by Donald J. Wulpi ,and published by ASM International.

This volume is universally regarded as one of the standard reference texts for failure analysts. As Brett states in his editor’s preface to the third edition, “this is one of the first reference books I hand to new engineers and technicians.”

It is quite an honor for Brett to have been selected as editor for this book, and it’s a testament to his professional expertise and reputation in the industry. In addition to his preface to

the edition, Brett also co-wrote the introduction, and reviewed and revised Chapter 6 on Basic Single-Load Fracture Modes.

The project of editing the publication took over one year and countless hours of review and reading. In addition to Brett’s many contributions to the process of publication and editing, IMR’ Louisville’s Laboratory Director Tom Ackerson, P.E. and IMR’s President Ron Parrington P.E., FASM also contributed to the edition. Tom reviewed and revised Chapter 2 on Mechanical Properties, and Ron reviewed and revised Chapter 8 on Brittle Fracture.

commonplace. They are held to budgets, schedules, and progress reporting, and are held accountable for their deliverables. In short – we pay relentless attention to the simple blocking and tackling of good managerial practices.

We even evaluate our future growth options using our vision and strategies as the criteria. Our acquisitions criteria are extremely selective, based on shared values, a stellar reputation in customer service, complimentary technical capabilities, and the ability to truly integrate the acquisition into the IMR brand.

Our greenfields in Singapore and Suzhou (China) have been in direct response to customer requests to make IMR’s unique blend of quality and service available in Asia, not just North America. We have also received suggestions to expand into Europe, which is under consideration.

We hope you will agree that this approach to running and growing the business is the best. We’ve been honing this approach for years, and it pervades every aspect of our thinking. We think it shows.

So...Does Vision Matter? Go ahead. You be the judge…

Quick Turn Failure Analysis

IMR’s New York facility offers Quick Turn FA service on parts with simple geometries.

With a lower cost and one week standard turnaround, material or production problems can be corrected on a much faster time line when an exhaustive analysis is not required. We can quickly provide answers about fracture mode, microstructure and/or material properties, as well as eliminate specific causes of failure on parts with simple geometries, such as shafts, fasteners and springs.

For more information, please contact our NY lab at1-607-533-7000 or [email protected].

Continued from Page 1Does VISION Matter?


2014 New York Training Schedule

This year we are pleased to offer the following at our New York facility:

Aerospace Metallography & Coating EvaluationCost: $2,950 USDDates: March 24 - 28, 2014 June 9 - 13, 2014 September 29 - October 3, 2014

Evaluation of Machined SurfacesCost: $1,975 USDDates: TBD

Practical Fracture MechanicsCost: $1,050 (Non-ASM Member) $935 (ASM Member)Dates: May 12-13, 2014 October 20-21, 2014 Practical FractographyCost: $1,050 (Non-ASM Member) $935 (ASM Member)Dates: May 14-15, 2014 October 22-23, 2014

Scanning Electron MicroscopyCost: $2,105 (Non-ASM Member) $1,870 (ASM Member)Date: September 15-18, 2014

Introduction to Polymers & Polymer TestingCost: $1,405 (Non-ASM Member) $1,245 (ASM Member)Date: August 25-27, 2014

2014 Singapore Training Schedule

Save S$250 by registering at least 30 days in advance.This year we are pleased to offer the following at our Singapore facility:

Aerospace Metallography & Coating EvaluationCost: S$4,650Date: March 3-7, 2014

CorrosionCost: S$2,850Date: November 10-12, 2014

Evaluation of Machined SurfacesCost: S$2,850Dates: November 3-5, 2014

Introduction to Polymers & Polymer TestingCost: S$1,850Date: September 18-19, 2014

Introduction to Thermal SprayCost: S$1,850Date: December 1-2, 2014

Metallurgy for the Non-MetallurgistCost: S$3,750Date: August 18-21, 2014 Practical FractographyCost: S$1,850Dates: July 16-17, 2014

Practical Fracture MechanicsCost: S$1,850Dates: July 14-15, 2014

Practical Interpretation of MicrostructuresCost: S$2,850Date: February 10-12, 2014

Principles of Failure AnalysisCost: S$2,850Dates: May 19-21, 2014 September 15-17, 2014

Welding Metallurgy & InspectionCost: S$2,850Date: June 9-11, 2014

Don’t forget to use your AAISATV’s!

To learn more about any of these classes, or to register, please visit us at

New Yorkhttp://www.imrtest.com/get_technical_info/Training/index.html

Singaporehttp://www.imrtest.com/singapore-lab/training-courses.html

imr test labs 2013 year in review · 2015-01-26 · imr test labs 2013 year in review ......

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