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Improving your homes How we are delivering our promises in April 2013 - March 2017 Version 1: March 2013

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Page 1: Improving your homes - Wycombe › documents › s16058 › Appendix … · Improving your homes How we are delivering our promises in April 2013 - March 2017 Version 1: March 2013

Improving your homes

How we are delivering our promises in April 2013 - March 2017

Version 1: March 2013

Page 2: Improving your homes - Wycombe › documents › s16058 › Appendix … · Improving your homes How we are delivering our promises in April 2013 - March 2017 Version 1: March 2013

Contents:

1. Our promises – what we said we would do 2. Improvements to your home 3. Am I entitled to the work? – how we have worked it out 4. Possible changes 5. During, during and after the work 6. The whole plan of work: 2013 - 2017 7. A map of the work during April 2013 – March 2014

1. Our promises We made a number of promises to you as our tenants and leaseholders when we became your landlord. We said that during the first five years from transfer (by 2017) we would:

Fit around 3,774 new kitchens with greater choice

Fit around 3,666 new bathrooms with greater choice, including fans and shower over the bath as standard

Fit around 2,951 new or upgraded central heating systems

Survey your home every five years and carry out necessary external decorations and repairs

Repair fences and gates and put up new ones where they are needed

Fit around 3,666 new timber or UPVc external doors

Fit around 2,434 homes to be re-wired or to have an electrical upgrade. 2. Improvements to your home Over the summer of 2012, you will remember that we surveyed all of your homes to have a look at their condition. We put all of the findings from this survey together in one place and have published a detailed plan for the work we’ll be doing over the next four years to improve where you live. Based on what the survey told us, we have worked out what we need to do to bring your homes up to our Red Kite Standard and in what order. Some of you will have old kitchens, bathrooms, doors, windows and boilers that just aren’t up to the job anymore, while others might have a need for some work doing in the near future, but not right away.

Page 3: Improving your homes - Wycombe › documents › s16058 › Appendix … · Improving your homes How we are delivering our promises in April 2013 - March 2017 Version 1: March 2013

Before you read the plan, there are a few things that you need to know:

1. The most up-to-date plan will always be on our website, so please refer to the website to get the latest version as this will change and the plan will be updated

2. Getting value for money is one of our top priorities so we will always try to deliver this for you – it means that what we offer you in the first few years might not be the same as what’s available later on because we might be able to get something better for you or of an equivalent quality that is more cost effective

3. Choices for things like cupboards, handles and flooring will be made by you as tenants and leaseholders - there are many other choices that we will discuss with you depending on the works planned

4. This work and the order it is happening is based on findings from the survey – we accessed more than 90% of your homes and if we couldn’t get into a home, we have based the information on what we gathered from neighbouring homes. Generally, we are working on a ‘worst first’ basis, so we have prioritised our plans in this way

5. We do intend to carry out work to as many properties in as many areas as possible, but we won’t be able to deliver this work to every home straight away.

6. This plan covers the promises that we made for the first five years from transfer. After this time, we will re-look at our properties and put together new programmes of work to make sure we continue to improve your homes.

3. Am I entitled to the work? The detailed plan covers the promises that we made at the point of transfer for the first five years (up to 2017). After this time, we will re-look at our properties and put together new programmes of work to make sure we continue to improve your homes. Not everyone will get improvement works straight away – as a guide, we will work on the following basis: For kitchens:

Every home that has a kitchen more than 15 years old at transfer will be offered a new one by 2016

We will replace all kitchens when they are 20 years old

We will give you a choice of many of the materials to be used in your kitchen.

Page 4: Improving your homes - Wycombe › documents › s16058 › Appendix … · Improving your homes How we are delivering our promises in April 2013 - March 2017 Version 1: March 2013

For bathrooms:

Every home that has a bathroom more than 20 years old at transfer will be offered a new one by 2016

We will replace all bathrooms in our homes when they are 25 years old, and the same will apply if there is a separate or additional toilet

We will replace separate or additional toilets more than 20 years old at transfer by 2016

We will give you a choice of many of the materials to be used in your bathroom.

For boilers:

We will replace boilers more than 12 years old at transfer by 2016

We will replace boilers every 12 years

We will replace the total gas central heating system about every 30 years For windows and doors:

We will fit double-glazed windows and external doors to all homes that need them by 2016

If you can’t see your road name or think you haven’t been included in the plan, there could be a few reasons. Follow the simple diagram on the next page to see how we’ve worked out the details in the plan. For now, the easiest way to see how you’re going to benefit is by searching for your road name. Once you’ve found it, have a look across each column and you will be able to see the type of work that will be completed, eg new kitchens, bathrooms windows, doors and boilers, and which year it will happen.

Page 5: Improving your homes - Wycombe › documents › s16058 › Appendix … · Improving your homes How we are delivering our promises in April 2013 - March 2017 Version 1: March 2013
Page 6: Improving your homes - Wycombe › documents › s16058 › Appendix … · Improving your homes How we are delivering our promises in April 2013 - March 2017 Version 1: March 2013

4. Possible changes The programme of work over the next few pages is as accurate as possible at the time that we published it. However, because we need to be flexible in our investment programme we might need to move, speed up or adjust the timings of some of the schemes to make sure that we have priorities right within our business. Please bear in mind the following points when reading through the programme of work:

1. The work listed in this document is indicative only 2. The list is not in order of priority – it highlights which areas will benefit from the

improvement programme and when 3. Not all homes in the roads listed will be entitled to improvement work – we

have taken into account things like previous replacements and current condition when working out which property is entitled

4. The work programmes listed in this document form part of an overall ‘rolling programme’ which means that some works may move forward to the start of a new year

5. This work programme is considered a medium term programme and not strictly within the years indicated.

5. Before, during and after the work If you are entitled to improvement work in your home, we will write to you nearer the time and explain in more detail what the work will involve. You will meet with one of our team to go through all the choices you have for things like fixtures, fittings, colours and finishes and then choose exactly what you would like. Once the work is planned, we will confirm the start date and let you know how long it is likely to take. A member of our team will be available for you to contact throughout the whole process so they can answer any questions you have and make sure that you are happy with the work it is happening. They will also make sure that our contractors are working in line with our values and in line with our contractors code of conduct. Once the work is finished, we will ask you if are happy with how it went and if there is any feedback that you want to share so that we can improve in any areas where you feel we can.

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Key: April 2013 - March 2014 April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017

Road Name Area Kitchen Replacement Bathroom Replacement Boiler Replacement Door Replacements Window ReplacementsLucas Road High Wycombe Town Centre April 2016 - March 2017 April 2014 - March 2015 April 2013 - March 2014 April 2013 - March 2014Abbey Barn Road Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2013 - March 2014Aldridge Court Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015 April 2014 - March 2015Alford Road Cressex April 2013 - March 2014 April 2014 - March 2015 April 2013 - March 2014 April 2015 - March 2016Allanson Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2014 - March 2015Altona Road Loudwater April 2014 - March 2015 April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016Anglesey Court Stokenchurch April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014 April 2013 - March 2014Arundel House Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017Ash Road Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015Ash Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014 April 2016 - March 2017Ashley Drive Hazlemere/Tylers Green April 2016 - March 2017 April 2016 - March 2017 April 2013 - March 2014 April 2014 - March 2015Auckland Road Totteridge April 2016 - March 2017 April 2015 - March 2016Bailey House Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016Baines House Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015Bank Street Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015Baring Road Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016Barleyfields Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014 April 2014 - March 2015Barrowcroft Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015 April 2014 - March 2015 April 2013 - March 2014Barry Close Booker April 2016 - March 2017 April 2014 - March 2015 April 2014 - March 2015Basset Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017Beacham Road Cressex April 2013 - March 2014 April 2014 - March 2015 April 2013 - March 2014 April 2015 - March 2016Beacons View Rural North April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014Beaumont Way Hazlemere/Tylers Green April 2016 - March 2017 April 2016 - March 2017 April 2013 - March 2014Bedder Road Cressex April 2013 - March 2014 April 2014 - March 2015 April 2013 - March 2014 April 2015 - March 2016Beech Close Flackwell Heath April 2016 - March 2017 April 2013 - March 2014 April 2013 - March 2014 April 2016 - March 2017Beech Close Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015 April 2014 - March 2015 April 2013 - March 2014Beech Road Princes Risborough April 2014 - March 2015 April 2013 - March 2014Beech Road Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2013 - March 2014Benjamin Road High Wycombe Town Centre April 2013 - March 2014 April 2016 - March 2017Bernards Way Flackwell Heath April 2016 - March 2017 April 2013 - March 2014 April 2013 - March 2014Berryfield Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014Berwick Lane Marlow April 2015 - March 2016 April 2015 - March 2016 April 2014 - March 2015Berwick Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017Blackwell Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016Blakes House Loudwater April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2016 - March 2017Blenheim Close Rural North April 2013 - March 2014 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2013 - March 2014Blind Lane Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017Bobmore Lane Marlow April 2015 - March 2016 April 2015 - March 2016 April 2014 - March 2015Bodiam House Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017Booker Hill Road Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017Booker Lane Castlefield April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2015 - March 2016Boundary Place Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016Bowerdean Road Bowerdean April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2016 - March 2017Bradshaw Road Micklefield April 2014 - March 2015 April 2016 - March 2017Branch Road Loudwater April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015

6. The whole plan of work: 2013 - 2017

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Road Name Area Kitchen Replacement Bathroom Replacement Boiler Replacement Door Replacements Window Replacements

Brandon Road Cressex April 2013 - March 2014 April 2014 - March 2015 April 2013 - March 2014 April 2015 - March 2016

Brecon Way Downley April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014

Brent Road Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016

Briaily Rural West April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014 April 2015 - March 2016 April 2015 - March 2016

Brimmers Hill Rural East April 2013 - March 2014 April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016

Bristow Court Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Brooke Furmston Place Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

Brooke Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014 April 2016 - March 2017

Brookfield Road Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016

Buckingham Close Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017

Buckingham Drive Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

Buckingham Way Flackwell Heath April 2016 - March 2017 April 2013 - March 2014 April 2013 - March 2014 April 2016 - March 2017

Buckmaster Road Cressex April 2013 - March 2014 April 2014 - March 2015 April 2013 - March 2014 April 2015 - March 2016

Burma Close Totteridge April 2014 - March 2015

Burnham Close Castlefield April 2014 - March 2015 April 2014 - March 2015

Butler Court Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Cambridge Crescent Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2014 - March 2015

Cambridge Road Marlow April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017

Cannon Place Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017

Carisbrooke House Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Cater Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Chadwick Street Terriers April 2015 - March 2016 April 2014 - March 2015 April 2015 - March 2016

Challener Road Cressex April 2013 - March 2014 April 2014 - March 2015 April 2013 - March 2014 April 2015 - March 2016

Cherry Street Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015

Cherwell Road Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016

Chestnut Road Princes Risborough April 2015 - March 2016 April 2016 - March 2017

Cheviot Close Downley April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014 April 2016 - March 2017

Chichester Close High Wycombe April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015 April 2014 - March 2015 April 2016 - March 2017

Chiltern Avenue Castlefield April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015

Chiltern Cottages Rural West April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014

Church Road Hazlemere/Tylers Green April 2016 - March 2017 April 2016 - March 2017 April 2016 - March 2017 April 2014 - March 2015

Churchill Drive Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

Clapton Approach Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016

Claremont Gardens Marlow April 2014 - March 2015

Clarendon Road High Wycombe Town Centre April 2016 - March 2017 April 2014 - March 2015 April 2013 - March 2014 April 2016 - March 2017

Cleveland Close Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014 April 2014 - March 2015

Clifford Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016

Cock Lane Micklefield April 2014 - March 2015 April 2016 - March 2017

Cockpit Close Rural East April 2013 - March 2014 April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016

Colne Road Micklefield April 2014 - March 2015 April 2016 - March 2017

Conway House Micklefield April 2014 - March 2015 April 2016 - March 2017

Coppice Farm Road Hazlemere/Tylers Green April 2016 - March 2017 April 2016 - March 2017 April 2013 - March 2014 April 2016 - March 2017 April 2014 - March 2015

Cores End Road Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2016 - March 2017

Coronation Crescent Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Cotswold Way Downley April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014

Council Houses Loudwater April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016

Croftwood Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016

Page 9: Improving your homes - Wycombe › documents › s16058 › Appendix … · Improving your homes How we are delivering our promises in April 2013 - March 2017 Version 1: March 2013

Road Name Area Kitchen Replacement Bathroom Replacement Boiler Replacement Door Replacements Window Replacements

Cross Road Castlefield April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017

Crossfield Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014

Crossways Booker April 2016 - March 2017 April 2016 - March 2017 April 2014 - March 2015

Crown Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Cullyn Road Cressex April 2013 - March 2014 April 2014 - March 2015 April 2013 - March 2014 April 2015 - March 2016

Cumbrian Way Downley April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014

Curzon Avenue Hazlemere/Tylers Green April 2016 - March 2017 April 2016 - March 2017 April 2013 - March 2014 April 2016 - March 2017

Curzon Close Hazlemere/Tylers Green April 2016 - March 2017 April 2013 - March 2014

Darby Lodge Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

Deacon Close Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015

Dean Street Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017

Deanfield Close Marlow April 2015 - March 2016 April 2015 - March 2016 April 2014 - March 2015

Denham Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Desborough Street High Wycombe Town Centre April 2016 - March 2017

Douglas Court Marlow April 2015 - March 2016 April 2015 - March 2016 April 2014 - March 2015

Eastfield Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014

Eastlands Rural North April 2013 - March 2014 April 2015 - March 2016 April 2016 - March 2017

Eastwood Road Stokenchurch April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014 April 2014 - March 2015

Ebenezer House Loudwater April 2014 - March 2015 April 2016 - March 2017

Edgewood High Wycombe Town Centre April 2016 - March 2017 April 2014 - March 2015 April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016

Edinburgh Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2014 - March 2015

Edmunds Close Booker April 2014 - March 2015

Eliot Drive Marlow April 2015 - March 2016 April 2015 - March 2016

Elizabeth Road Marlow April 2015 - March 2016 April 2015 - March 2016

Elizabeth Road Stokenchurch April 2015 - March 2016 April 2016 - March 2017

Ellery Rise Rural West April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014

Elm Close Rural North April 2013 - March 2014 April 2015 - March 2016 April 2015 - March 2016

Elm Court Elm Close Rural North April 2013 - March 2014 April 2015 - March 2016 April 2015 - March 2016 April 2013 - March 2014

Elm Road Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017

Elm Road Princes Risborough April 2014 - March 2015 April 2013 - March 2014

Elwes Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016

Ely House Micklefield April 2014 - March 2015 April 2016 - March 2017

Evenlode Road Bourne End April 2016 - March 2017 April 2016 - March 2017

Everest Close Totteridge April 2016 - March 2017 April 2015 - March 2016

Everest Road Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2014 - March 2015

Farm Close Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2015 - March 2016

Farm Lea Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014

Fassetts Road Loudwater April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016

Ferniefields Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017

Field Road Booker April 2016 - March 2017 April 2014 - March 2015 April 2014 - March 2015

Fir Tree Cottages Rural North April 2013 - March 2014 April 2015 - March 2016

Fishermans Way Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016

Five Acres Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014

Fords Close Rural North April 2013 - March 2014 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2013 - March 2014

Forest Close Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014

Forest Way Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016

Foresters Rural West April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014 April 2015 - March 2016

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Road Name Area Kitchen Replacement Bathroom Replacement Boiler Replacement Door Replacements Window Replacements

Forgetts Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2015 - March 2016

Foxes Piece Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017

Fraser Road Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015

Gatensbury Place Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014

Gayhurst Road Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

George Close Marlow April 2015 - March 2016 April 2015 - March 2016

George Lee Court Rural West April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014

Gibbs Close Downley April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2016 - March 2017

Gibbs House Wycombe Marsh April 2014 - March 2015 April 2014 - March 2015 April 2013 - March 2014

Gilbert House High Wycombe Town Centre April 2016 - March 2017 April 2014 - March 2015 April 2013 - March 2014

Glebe Cottages Rural West April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014

Glenister Road Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015

Glory Close Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014

Glory Mill Lane Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014 April 2014 - March 2015

Gratton Court Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Grays Dormer Lane End April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017 April 2016 - March 2017

Green Lane Rural West April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014 April 2015 - March 2016

Green Road Terriers April 2015 - March 2016 April 2014 - March 2015 April 2015 - March 2016

Greenlands Rural North April 2013 - March 2014 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016

Greenway Cottages Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014

Greenway Court High Wycombe Town Centre April 2013 - March 2014 April 2016 - March 2017 April 2015 - March 2016

Grenfell Avenue Castlefield April 2014 - March 2015 April 2014 - March 2015

Guinions Road Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015

Gunthorpe Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Gweneth Court Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

Handy Cross Cressex April 2013 - March 2014 April 2014 - March 2015 April 2015 - March 2016

Hardenwaye Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Harlech House Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017

Harman Walk Cressex April 2013 - March 2014 April 2014 - March 2015 April 2013 - March 2014 April 2015 - March 2016

Harrington House Castlefield April 2014 - March 2015 April 2014 - March 2015 April 2016 - March 2017 April 2013 - March 2014

Harris Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016

Hartwell Close Hazlemere/Tylers Green April 2016 - March 2017 April 2016 - March 2017 April 2013 - March 2014 April 2016 - March 2017 April 2014 - March 2015

Hatters Lane Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2014 - March 2015

Havenfield Road Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015

Hawthorn Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014

Hawthorne Road Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Hayden House High Wycombe Town Centre April 2016 - March 2017 April 2014 - March 2015 April 2013 - March 2014

Heath Lawn Flackwell Heath April 2016 - March 2017 April 2013 - March 2014 April 2013 - March 2014

Hennerton Way Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Herbert Road Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2015 - March 2016

Hereford House Micklefield April 2014 - March 2015 April 2016 - March 2017

Hicks Farm Rise Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Highfield Road Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017

Highfield Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014

Highwood Avenue Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015

Highwood Crescent Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017

Hill Close Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014

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Road Name Area Kitchen Replacement Bathroom Replacement Boiler Replacement Door Replacements Window Replacements

Hill Farm Approach Wooburn Green April 2013 - March 2014 April 2013 - March 2014

Hill Street Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015 April 2014 - March 2015

Hill View Rural North April 2013 - March 2014 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2013 - March 2014

Hillary Close Totteridge April 2016 - March 2017 April 2014 - March 2015

Hillary Road Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2014 - March 2015

Hillside Bowerdean April 2015 - March 2016 April 2014 - March 2015

Hillside Gardens Bowerdean April 2015 - March 2016 April 2014 - March 2015

Hithercroft Road Downley April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014

Hobart Court Marlow April 2015 - March 2016 April 2015 - March 2016

Hobbs Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016

Hollis Road Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016

Holtspur Avenue Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014

Holtspur Lane Wooburn Green April 2013 - March 2014 April 2013 - March 2014

Holywell Gardens Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2014 - March 2015 April 2016 - March 2017

Horestone Bungalows Rural North April 2015 - March 2016 April 2013 - March 2014

Horestone Cottages Rural North April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014

Horsenden Road Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016

Hughenden Avenue Downley April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014

Hughenden Road High Wycombe Town Centre April 2016 - March 2017

Hunt Road Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2014 - March 2015

Isis Way Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016

James Close Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

James Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2015 - March 2016

Jarry Court Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Jerome Close Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

Johnson Road Lane End April 2015 - March 2016 April 2015 - March 2016 April 2015 - March 2016

Jubilee Road Downley April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2016 - March 2017

Jubilee Road Stokenchurch April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014 April 2014 - March 2015

Keens Close Totteridge April 2015 - March 2016 April 2014 - March 2015 April 2016 - March 2017

Keephill Road High Wycombe Town Centre April 2016 - March 2017 April 2014 - March 2015 April 2013 - March 2014

Kennet Close Terriers April 2015 - March 2016 April 2014 - March 2015

Kennet Road Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Kingshill Road Terriers April 2015 - March 2016 April 2014 - March 2015 April 2015 - March 2016

Kingsmead Rural North April 2013 - March 2014 April 2015 - March 2016 April 2015 - March 2016 April 2013 - March 2014

Kingsmead Road Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2013 - March 2014

Laburnum Road Castlefield April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2015 - March 2016

Larch Close Hazlemere/Tylers Green April 2016 - March 2017 April 2016 - March 2017 April 2013 - March 2014 April 2016 - March 2017 April 2014 - March 2015

Larkfield Close Terriers April 2015 - March 2016 April 2014 - March 2015 April 2015 - March 2016

Lime Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014

Linchfield Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2014 - March 2015

Lines Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016

Lingfield Close Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016

Link Road Castlefield April 2014 - March 2015 April 2014 - March 2015 April 2015 - March 2016

Little Marlow Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Littleworth Road Downley April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2016 - March 2017

Loddon Road Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016

London Road High Wycombe Town Centre April 2016 - March 2017 April 2014 - March 2015 April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016

Page 12: Improving your homes - Wycombe › documents › s16058 › Appendix … · Improving your homes How we are delivering our promises in April 2013 - March 2017 Version 1: March 2013

Road Name Area Kitchen Replacement Bathroom Replacement Boiler Replacement Door Replacements Window Replacements

Longwick Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2013 - March 2014 April 2016 - March 2017

Louches Lane Rural North April 2013 - March 2014 April 2015 - March 2016

Mahoney Court High Wycombe Town Centre April 2016 - March 2017 April 2014 - March 2015 April 2013 - March 2014 April 2013 - March 2014

Main Road Rural North April 2013 - March 2014 April 2015 - March 2016

Malvern Close Downley April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014 April 2016 - March 2017

Manor Close Rural North April 2013 - March 2014 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2013 - March 2014

Maple Close Castlefield April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2015 - March 2016

Marchant Court Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Marefield Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Marlow Road Stokenchurch April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014 April 2014 - March 2015

Mayorfield House Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Mclellan Place Castlefield April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2015 - March 2016 April 2013 - March 2014

Mead Street Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015

Meadow Close Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2013 - March 2014

Meadway Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2013 - March 2014

Meare Estate Wooburn Green April 2013 - March 2014 April 2015 - March 2016

Melbourne Road Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Mendip Way Downley April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016

Mentmore Close Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017

Mentmore Road Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015

Merton Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017

Micklefield Road Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

Middleway Castlefield April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017

Mill Lane Rural North April 2013 - March 2014 April 2015 - March 2016 April 2015 - March 2016 April 2013 - March 2014

Mill Road Stokenchurch April 2016 - March 2017 April 2016 - March 2017

Misbourne Avenue Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Moorside Wooburn Green April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014 April 2014 - March 2015

Moseley Road Rural North April 2013 - March 2014 April 2015 - March 2016 April 2016 - March 2017

Mount Pleasant Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Nancy Hall Court Cressex April 2013 - March 2014 April 2014 - March 2015 April 2013 - March 2014 April 2015 - March 2016

New Road Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015

New Road Princes Risborough April 2014 - March 2015 April 2016 - March 2017

New Road Stokenchurch April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014 April 2014 - March 2015

New Road Close Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015

New Road Gardens Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017

Newfield Gardens Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

Newfield Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

Newmer Road Booker April 2016 - March 2017 April 2014 - March 2015 April 2014 - March 2015

Newtown Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2014 - March 2015 April 2016 - March 2017

Nickson Court Hazlemere/Tylers Green April 2016 - March 2017 April 2016 - March 2017 April 2013 - March 2014

Northfield Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2013 - March 2014

Norwich House Micklefield April 2014 - March 2015 April 2016 - March 2017

Norwood Road Loudwater April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015

Nottingham House Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Nugent Court Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017

Oak Crescent Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015

Oak Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016

Page 13: Improving your homes - Wycombe › documents › s16058 › Appendix … · Improving your homes How we are delivering our promises in April 2013 - March 2017 Version 1: March 2013

Road Name Area Kitchen Replacement Bathroom Replacement Boiler Replacement Door Replacements Window Replacements

Oakland Way Flackwell Heath April 2016 - March 2017 April 2013 - March 2014 April 2013 - March 2014

Oakwood Flackwell Heath April 2016 - March 2017 April 2013 - March 2014 April 2013 - March 2014

Old Moor Lane Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014 April 2014 - March 2015

Onslow Gardens Totteridge April 2016 - March 2017 April 2015 - March 2016

Orchard House Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016

Orchard Road Wycombe Marsh April 2015 - March 2016 April 2014 - March 2015 April 2014 - March 2015

Overshot House Loudwater April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2016 - March 2017

Oxford Road Marlow April 2015 - March 2016

Paget Close Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017 April 2016 - March 2017

Panleigh Cottages Lane End April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016

Park Street High Wycombe Town Centre April 2016 - March 2017 April 2014 - March 2015 April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016

Parsonage Close Bowerdean April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Patches Field Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

Pendrill House High Wycombe Town Centre April 2013 - March 2014

Pennington Road Micklefield April 2014 - March 2015 April 2016 - March 2017

Piddington Lane Rural West April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014 April 2015 - March 2016

Plantation Road Micklefield April 2014 - March 2015

Plomer Green Avenue Downley April 2013 - March 2014 April 2013 - March 2014

Princes Place Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014

Quebec Road Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2014 - March 2015

Queens Road High Wycombe Town Centre April 2016 - March 2017 April 2014 - March 2015 April 2013 - March 2014

Queens Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017

Redman Road Cressex April 2013 - March 2014 April 2014 - March 2015 April 2013 - March 2014 April 2015 - March 2016

Ring Road Flackwell Heath April 2016 - March 2017 April 2013 - March 2014 April 2013 - March 2014

Roebuck Avenue Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Roman Way Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016

Rose Avenue Hazlemere/Tylers Green April 2016 - March 2017 April 2016 - March 2017 April 2013 - March 2014

Roundwood Road Sands April 2016 - March 2017 April 2013 - March 2014 April 2016 - March 2017

Rowan Avenue Bowerdean April 2015 - March 2016 April 2014 - March 2015 April 2016 - March 2017

Rowliff Road Castlefield April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2015 - March 2016

Royal Mead Rural North April 2013 - March 2014 April 2016 - March 2017 April 2013 - March 2014

Rugwood Road Flackwell Heath April 2016 - March 2017 April 2013 - March 2014 April 2013 - March 2014 April 2016 - March 2017 April 2016 - March 2017

Rutland Avenue Castlefield April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2015 - March 2016 April 2013 - March 2014

Sandage Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016

Sandygate Close Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Sandygate Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Saunders Court Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016

Saunders Wood Copse Stokenchurch April 2016 - March 2017 April 2015 - March 2016

Saxhorn Road Lane End April 2016 - March 2017 April 2016 - March 2017

Selbourne House Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016

Seven Acre House Loudwater April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2016 - March 2017 April 2016 - March 2017

Severn House Micklefield April 2014 - March 2015 April 2016 - March 2017

Seymour Close Flackwell Heath April 2016 - March 2017 April 2013 - March 2014 April 2013 - March 2014 April 2016 - March 2017 April 2016 - March 2017

Seymour Court Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017

Seymour Park Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017

Shaftsbury Street High Wycombe Town Centre April 2016 - March 2017 April 2014 - March 2015 April 2013 - March 2014

Shelburne Court Cressex April 2013 - March 2014 April 2014 - March 2015 April 2013 - March 2014 April 2015 - March 2016 April 2015 - March 2016

Page 14: Improving your homes - Wycombe › documents › s16058 › Appendix … · Improving your homes How we are delivering our promises in April 2013 - March 2017 Version 1: March 2013

Road Name Area Kitchen Replacement Bathroom Replacement Boiler Replacement Door Replacements Window Replacements

Shelley Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Shotfield Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016

Shrimpton Road Cressex April 2013 - March 2014 April 2014 - March 2015 April 2013 - March 2014 April 2015 - March 2016

Simmons Way Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2013 - March 2014

Slayter Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017

Snakeley Close Loudwater April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015

Southfield Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014

Spearing Road Castlefield April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2015 - March 2016

Spring Rising Rural North April 2013 - March 2014 April 2016 - March 2017

Springwood Rural North April 2013 - March 2014 April 2016 - March 2017 April 2015 - March 2016

Square Close Cottages Rural West April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014

Squirrel Lane Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017

St Andrews Close Terriers April 2015 - March 2016 April 2014 - March 2015 April 2016 - March 2017

St Birinus Flackwell Heath April 2016 - March 2017 April 2013 - March 2014 April 2013 - March 2014 April 2016 - March 2017

St Hilda's Way Flackwell Heath April 2016 - March 2017 April 2013 - March 2014 April 2013 - March 2014

St Hughs Avenue Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

St Marys Cottages Rural West April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014

Station Road Loudwater April 2014 - March 2015 April 2014 - March 2015

Stirling House Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Stokesley Rise Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014 April 2014 - March 2015

Suffield Road High Wycombe Town Centre April 2016 - March 2017 April 2014 - March 2015 April 2013 - March 2014 April 2016 - March 2017

Swan Cottages Rural North April 2013 - March 2014 April 2015 - March 2016 April 2016 - March 2017

Sycamore Road Booker April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017 April 2014 - March 2015

Tamar House Micklefield April 2014 - March 2015 April 2016 - March 2017

Tapping Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016

Tenzing Drive Totteridge April 2015 - March 2016 April 2014 - March 2015 April 2016 - March 2017

The Acres Downley April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016

The Avenue Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014

The Crescent Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014

The Gables Marlow April 2016 - March 2017

The Pastures Downley April 2013 - March 2014 April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2016 - March 2017

The Pines Hazlemere/Tylers Green April 2016 - March 2017 April 2016 - March 2017 April 2013 - March 2014

The Quadrangle Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2014 - March 2015 April 2016 - March 2017

The Quadrant Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2014 - March 2015 April 2016 - March 2017

The Vineyards Rural North April 2013 - March 2014 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2013 - March 2014

Thornaby Place Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014 April 2014 - March 2015

Thorne Road Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016

Tilling Crescent Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2015 - March 2016

Tinkers Wood Road Downley April 2013 - March 2014 April 2013 - March 2014

Totteridge Drive Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2014 - March 2015 April 2016 - March 2017 April 2016 - March 2017

Totteridge Road Bowerdean April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Tower Street Terriers April 2015 - March 2016 April 2014 - March 2015 April 2015 - March 2016

Trinity Avenue Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017

Tyler Crescent Hazlemere/Tylers Green April 2016 - March 2017 April 2016 - March 2017 April 2013 - March 2014

Tyler Road Hazlemere/Tylers Green April 2016 - March 2017 April 2016 - March 2017 April 2013 - March 2014

Tyzack Road Terriers April 2015 - March 2016 April 2014 - March 2015 April 2015 - March 2016

Underwood Road Bowerdean April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015 April 2016 - March 2017

Page 15: Improving your homes - Wycombe › documents › s16058 › Appendix … · Improving your homes How we are delivering our promises in April 2013 - March 2017 Version 1: March 2013

Road Name Area Kitchen Replacement Bathroom Replacement Boiler Replacement Door Replacements Window Replacements

Varnells Terrace Rural West April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014 April 2015 - March 2016

Waborne Road Bourne End April 2016 - March 2017 April 2016 - March 2017 April 2015 - March 2016

Walkham Close Loudwater April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015

Wallace Close Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

Walton Drive Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2014 - March 2015 April 2016 - March 2017

Warwick House Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017

Washington Court Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2014 - March 2015

Watery Lane Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014

Wellesbourne Gardens Terriers April 2015 - March 2016 April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016

Wellfield Bungalows Rural West April 2015 - March 2016 April 2015 - March 2016

Wellfield Road Rural West April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014 April 2015 - March 2016 April 2014 - March 2015

Wendover Street High Wycombe Town Centre April 2016 - March 2017 April 2014 - March 2015 April 2013 - March 2014 April 2016 - March 2017

Westfield Bungalows Rural West April 2013 - March 2014 April 2013 - March 2014

Westhorpe Road Marlow April 2015 - March 2016 April 2014 - March 2015

Wethered Road Marlow April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017 April 2016 - March 2017

Whitelands Road Castlefield April 2014 - March 2015 April 2014 - March 2015 April 2014 - March 2015 April 2015 - March 2016

Widdenton View Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016

Winchbottom Marlow April 2015 - March 2016 April 2015 - March 2016

Windrush Drive Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2015 - March 2016 April 2016 - March 2017

Wingate Avenue Totteridge April 2016 - March 2017 April 2015 - March 2016 April 2014 - March 2015

Winslow Gardens Micklefield April 2016 - March 2017

Woodfield Road Princes Risborough April 2014 - March 2015 April 2015 - March 2016 April 2016 - March 2017 April 2013 - March 2014

Woodside Road Micklefield April 2014 - March 2015 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017

Wootton Drive Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016 April 2013 - March 2014 April 2014 - March 2015

Wrights Close Lane End April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016 April 2016 - March 2017 April 2015 - March 2016

Wycombe View Flackwell Heath April 2016 - March 2017 April 2013 - March 2014 April 2013 - March 2014 April 2016 - March 2017

Wye Road Wooburn Green April 2013 - March 2014 April 2013 - March 2014 April 2015 - March 2016

York House Micklefield April 2014 - March 2015 April 2016 - March 2017

Youens Road Booker April 2014 - March 2015 April 2016 - March 2017

Page 16: Improving your homes - Wycombe › documents › s16058 › Appendix … · Improving your homes How we are delivering our promises in April 2013 - March 2017 Version 1: March 2013

2 3Red Kite Community Housing l ??? 2012 Red Kite Community Housing l ??? 2012

2

1

3

45

6

8

9

7

1112

13

1410

19

28

33

2726

32

3424

25

18

1716

22

23

40 42

39

15

21

29

20

30 31

35

3637

38

43

41

Stokenchurch

Marlow

Princes Risborough

BourneEnd

Lane End

Map Key1 – Terrick2 – Butler’s Cross3 – Great Kimble4 – Monks Risborough5 – Longwick6 – Princes Risborough7 – Bledlow8 – Lacey Green9 – Speen10 – Radnage11 – Bledlow Ridge12 – Naphill13 – Great Kingshill14 – Widmer End15 – Hazlemere16 – Stokenchurch17 – Horsleys Green18 – Piddington19 – Downley20 – Terriers21 – Tylers Green22 – Ibstone23 – Turville24 – Frieth25 – Lane End26 – Sands27 – Castlefield28 – (HW) Town Centre29 – Totteridge30 – Bowerdean31 – Micklefield32 – Booker33 – Cressex34 – Holmers Farm35 – Wycombe Marsh36 – Loudwater37 – Flackwell Heath38 – Wooburn Green39 – Marlow Bottom40 – Hambleden41 – Medmenham42 – Marlow43 – Bourne End

Work to your homes

What we will be doing in your homes over the next 4 years

The colours in the map above show you what work we are doing in your homes in year 1

When we became your landlord we made a lot of promises to you about how we would improve your homes. We published the list of work that will be completed in your homes over the next four years on our website www.redkitehousing.org.uk . Here look up your street, road or scheme name to find out when we will be replacing windows, doors, kitchens, bathrooms and boilers.

In case you haven’t been able to see the website this map shows where all of this work is being carried out in the first year of the four year programme. As you can see we are working in nearly every area across the whole District to improve homes as quickly as we can.

You will be able to choose the colour of

your kitchen cupboards, worktop,

tiles, flooring and cupboard door

handles

You will be able to choose the colour of your

tiles and flooring

You will be able to choose the

colour and style of your front

door

Sadia BashirSophie Davey

Liz Horwood Rosaline Nolla

Your Quality TeamAt Red Kite we have a dedicated Quality Team whose role is to support you through the works we are carrying out to your homes. The Quality Team can answer your questions, help you with choices, make sure the work is completed to a high quality and help you with general advice and support. The team are here for you so if you have any questions please call them on: Quality Team Hotline 01494 476276

Rosaline from the Quality Team says:

“ we are here to support our tenants, having a new kitchen or bathroom is very exciting but can mean a bit of noise and disruption. We are here to make sure that everything goes smoothly. No problem is too big or too small. ”

What happens during the work

Step 1Before workWe will contact you to arrange a visit to your home. During the visit we will talk you through the work, let you see the choices available to you and if needed bring along a designer to help with room layouts. We will provide you with an estimated start date for the work. Step 2During workYou will be visited by one of our Quality Team to check on progress and to check you are happy with the work so far. Whilst the work is on going you will receive a daily phone call from our Quality Team to check you are happy with the work so far . Step 3After workOnce the work is finished you will be visited by our Quality Team to check you are happy with the work and to check everything has been completed to a high quality.

What happens during the work

Step 1Before workWe will contact you to arrange a visit to your home. During the visit we will talk you through the work, let you see the choices available to you and if needed bring along a designer to help with room layouts. We will provide you with an estimated start date for the work. Step 2During workYou will be visited by one of our Quality Team to check on progress and to check you are happy with the work so far. Whilst the work is on going you will receive a daily phone call from our Quality Team to check you are happy with the work so far . Step 3After workOnce the work is finished you will be visited by our Quality Team to check you are happy with the work and to check everything has been completed to a high quality.

Delivering our promises RURAL NORTH

RURAL EAST

RURAL WEST

High Wycombe

B ourne E nd

B ooker

B ow erdean

Cas tlefield

Cres s ex

Downley

Flackwell Heath

Hazlem

ere/Ty lers Green

(HW

) Town C

entre

Lane End

Lou

dw

ater

Marlo

w

Mic

klefi

eld

Prin

ces

Ris

boro

ugh

Rural

Eas

tRura

l Nor t

hRura

l Wes t

S ands

S tokenchurch

Terriers

Totteridge

W ooburn G reen

W ycom be M ars h

Kitchens

Bathrooms

Boilers

Windows

Doors

Year 1 Year 2 Year 3 Year 4

The colours in the map above show you what work we are doing in your homes during April 2013 - March 2014.

4

When we became your landlord we made a lot of promises to you about how we would improve your homes. We published the list of work that will be completed in your homes over the next four years on our website www.redkitehousing.org.uk. Here you can look up your street or scheme name to find out when we will be replacing windows, doors, kitchens, bathrooms and boilers.

In case you haven’t been able to see the website, this map shows where all of this work is being carried out in the first year of the four year programme. As you can see we are working in nearly every area across the whole District to improve homes as quickly as we can.

Delivering our promises

Your Quality TeamAt Red Kite we have a dedicated Quality Team whose role is to support you through the works we are carrying out to your homes. The Quality Team can answer your questions, help you with choices, make sure the work is completed to a high standard and help you with general advice and support. The team are here for you so if you have any questions please call them on:

Quality Team Hotline: 01494 476276

Sophie Davey Sadia Bashir

Liz Horwood Rosaline Nolla

5

Rosaline from the Quality Team says:

“We are here to support our tenants. Having a new kitchen or bathroom is very exciting but can mean a bit of noise and disruption. We are here to make sure that everything goes smoothly. No problem is too big or too small.”

Map key 1 – Terrick 2 – Butler’s Cross 3 – Great Kimble 4 – Monks Risborough 5 – Longwick 6 – Princes Risborough 7 – Bledlow 8 – Lacey Green 9 – Speen10 – Radnage11 – Bledlow Ridge12 – Naphill13 – Great Kingshill14 – Widmer End15 – Hazlemere16 – Stokenchurch17 – Horsleys Green18 – Piddington19 – Downley20 – Terriers21 – Tylers Green22 – Ibstone23 – Turville24 – Frieth25 – Lane End26 – Sands27 – Castlefield28 – (HW) Town Centre29 – Totteridge30 – Bowerdean31 – Micklefield32 – Booker33 – Cressex34 – Holmers Farm35 – Wycombe Marsh36 – Loudwater37 – Flackwell Heath38 – Wooburn Green39 – Marlow Bottom40 – Hambleden41 – Medmenham42 – Marlow43 – Bourne End

What we will be doing in your homes over the next four years

What happens during the workStep 1Before workWe will contact you to arrange a visit to your home. During the visit we will talk you through the work, let you see the choices available to you and if needed, bring along a designer to help with room layouts. We will provide you with an estimated start date for the work during this first visit and then confirm the actual start date once your choices are decided.

Step 2During workYou will be visited by one of our Quality Team to check on progress and to check you are happy with the work so far. While the work is happening, they will call you each day.

Step 3After workOnce the work is finished you will be visited by our Quality Team to check everything has been completed to a high quality.

WEST

EAST

Apr

201

3-M

ar 2

014

Apr

201

4-M

ar 2

015

Apr

201

5-M

ar 2

016

Apr

201

6-M

ar 2

017

Work to improve your homes7. Work to improve your homes April 13 - March 142 3Red Kite Community Housing l ??? 2012 Red Kite Community Housing l ??? 2012

2

1

3

45

6

8

9

7

1112

13

1410

19

28

33

2726

32

3424

25

18

1716

22

23

40 42

39

15

21

29

20

30 31

35

3637

38

43

41

Stokenchurch

Marlow

Princes Risborough

BourneEnd

Lane End

Map Key1 – Terrick2 – Butler’s Cross3 – Great Kimble4 – Monks Risborough5 – Longwick6 – Princes Risborough7 – Bledlow8 – Lacey Green9 – Speen10 – Radnage11 – Bledlow Ridge12 – Naphill13 – Great Kingshill14 – Widmer End15 – Hazlemere16 – Stokenchurch17 – Horsleys Green18 – Piddington19 – Downley20 – Terriers21 – Tylers Green22 – Ibstone23 – Turville24 – Frieth25 – Lane End26 – Sands27 – Castlefield28 – (HW) Town Centre29 – Totteridge30 – Bowerdean31 – Micklefield32 – Booker33 – Cressex34 – Holmers Farm35 – Wycombe Marsh36 – Loudwater37 – Flackwell Heath38 – Wooburn Green39 – Marlow Bottom40 – Hambleden41 – Medmenham42 – Marlow43 – Bourne End

Work to your homes

What we will be doing in your homes over the next 4 years

The colours in the map above show you what work we are doing in your homes in year 1

When we became your landlord we made a lot of promises to you about how we would improve your homes. We published the list of work that will be completed in your homes over the next four years on our website www.redkitehousing.org.uk . Here look up your street, road or scheme name to find out when we will be replacing windows, doors, kitchens, bathrooms and boilers.

In case you haven’t been able to see the website this map shows where all of this work is being carried out in the first year of the four year programme. As you can see we are working in nearly every area across the whole District to improve homes as quickly as we can.

You will be able to choose the colour of

your kitchen cupboards, worktop,

tiles, flooring and cupboard door

handles

You will be able to choose the colour of your

tiles and flooring

You will be able to choose the

colour and style of your front

door

Sadia BashirSophie Davey

Liz Horwood Rosaline Nolla

Your Quality TeamAt Red Kite we have a dedicated Quality Team whose role is to support you through the works we are carrying out to your homes. The Quality Team can answer your questions, help you with choices, make sure the work is completed to a high quality and help you with general advice and support. The team are here for you so if you have any questions please call them on: Quality Team Hotline 01494 476276

Rosaline from the Quality Team says:

“ we are here to support our tenants, having a new kitchen or bathroom is very exciting but can mean a bit of noise and disruption. We are here to make sure that everything goes smoothly. No problem is too big or too small. ”

What happens during the work

Step 1Before workWe will contact you to arrange a visit to your home. During the visit we will talk you through the work, let you see the choices available to you and if needed bring along a designer to help with room layouts. We will provide you with an estimated start date for the work. Step 2During workYou will be visited by one of our Quality Team to check on progress and to check you are happy with the work so far. Whilst the work is on going you will receive a daily phone call from our Quality Team to check you are happy with the work so far . Step 3After workOnce the work is finished you will be visited by our Quality Team to check you are happy with the work and to check everything has been completed to a high quality.

What happens during the work

Step 1Before workWe will contact you to arrange a visit to your home. During the visit we will talk you through the work, let you see the choices available to you and if needed bring along a designer to help with room layouts. We will provide you with an estimated start date for the work. Step 2During workYou will be visited by one of our Quality Team to check on progress and to check you are happy with the work so far. Whilst the work is on going you will receive a daily phone call from our Quality Team to check you are happy with the work so far . Step 3After workOnce the work is finished you will be visited by our Quality Team to check you are happy with the work and to check everything has been completed to a high quality.

Delivering our promises RURAL NORTH

RURAL EAST

RURAL WEST

High Wycombe

B ourne E nd

B ooker

B ow erdean

Cas tlefield

Cres s ex

Downley

Flackwell Heath

Hazlem

ere/Ty lers Green

(HW

) Town C

entre

Lane End

Lou

dw

ater

Marlo

w

Mic

klefi

eld

Prin

ces

Ris

boro

ugh

Rural

Eas

tRura

l Nor t

hRura

l Wes t

S ands

S tokenchurch

Terriers

Totteridge

W ooburn G reen

W ycom be M ars h

Kitchens

Bathrooms

Boilers

Windows

Doors

Year 1 Year 2 Year 3 Year 4

The colours in the map above show you what work we are doing in your homes during April 2013 - March 2014.

4

When we became your landlord we made a lot of promises to you about how we would improve your homes. We published the list of work that will be completed in your homes over the next four years on our website www.redkitehousing.org.uk. Here you can look up your street or scheme name to find out when we will be replacing windows, doors, kitchens, bathrooms and boilers.

In case you haven’t been able to see the website, this map shows where all of this work is being carried out in the first year of the four year programme. As you can see we are working in nearly every area across the whole District to improve homes as quickly as we can.

Delivering our promises

Your Quality TeamAt Red Kite we have a dedicated Quality Team whose role is to support you through the works we are carrying out to your homes. The Quality Team can answer your questions, help you with choices, make sure the work is completed to a high standard and help you with general advice and support. The team are here for you so if you have any questions please call them on:

Quality Team Hotline: 01494 476276

Sophie Davey Sadia Bashir

Liz Horwood Rosaline Nolla

5

Rosaline from the Quality Team says:

“We are here to support our tenants. Having a new kitchen or bathroom is very exciting but can mean a bit of noise and disruption. We are here to make sure that everything goes smoothly. No problem is too big or too small.”

Map key 1 – Terrick 2 – Butler’s Cross 3 – Great Kimble 4 – Monks Risborough 5 – Longwick 6 – Princes Risborough 7 – Bledlow 8 – Lacey Green 9 – Speen10 – Radnage11 – Bledlow Ridge12 – Naphill13 – Great Kingshill14 – Widmer End15 – Hazlemere16 – Stokenchurch17 – Horsleys Green18 – Piddington19 – Downley20 – Terriers21 – Tylers Green22 – Ibstone23 – Turville24 – Frieth25 – Lane End26 – Sands27 – Castlefield28 – (HW) Town Centre29 – Totteridge30 – Bowerdean31 – Micklefield32 – Booker33 – Cressex34 – Holmers Farm35 – Wycombe Marsh36 – Loudwater37 – Flackwell Heath38 – Wooburn Green39 – Marlow Bottom40 – Hambleden41 – Medmenham42 – Marlow43 – Bourne End

What we will be doing in your homes over the next four years

What happens during the workStep 1Before workWe will contact you to arrange a visit to your home. During the visit we will talk you through the work, let you see the choices available to you and if needed, bring along a designer to help with room layouts. We will provide you with an estimated start date for the work during this first visit and then confirm the actual start date once your choices are decided.

Step 2During workYou will be visited by one of our Quality Team to check on progress and to check you are happy with the work so far. While the work is happening, they will call you each day.

Step 3After workOnce the work is finished you will be visited by our Quality Team to check everything has been completed to a high quality.

WEST

EAST

Apr

201

3-M

ar 2

014

Apr

201

4-M

ar 2

015

Apr

201

5-M

ar 2

016

Apr

201

6-M

ar 2

017

Work to improve your homes