improving the quality of clinical coding and discharge ... · improving the quality of clinical...

28
The Health Roundtable Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan, Dr Andrew P Maurice, Associate Professor W Clifford Pollard, Dr Helen E Ward and Professor Darren L Walters The Prince Charles Hospital, Brisbane, Queensland, Australia. Poster Session HRT11420 Innovation Awards November 2014 Melbourne

Upload: others

Post on 21-Oct-2019

4 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Improving the Quality of Clinical Coding

and Discharge Summaries with the Mobile

Clinical Application

Dr Samuel Chan, Dr Andrew P Maurice, Associate Professor W Clifford

Pollard, Dr Helen E Ward and Professor Darren L Walters

The Prince Charles Hospital, Brisbane, Queensland, Australia.

Poster Session

HRT11420 –Innovation Awards

November 2014 Melbourne

Page 2: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Background

Mobile Clinical Application

Page 3: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Problem 1

Reimbursement of hospital: depends on documentation

Documentation is generally poor

Cholelithiasis with cholecystitis –

laparoscopic cholecystectomy performed

$8,382

(Av. LOS: 1.7)

Cholelithiasis with cholecystitis – laparoscopic

cholecystectomy performed with electrolyte

imbalance (e.g. Hypokalaemia)

$14,169

(Av. LOS 3.5)

Chest Pain $1,242

Acute Myocardial Infarction $3,800

Page 4: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Problem 2

Discharge summaries: handover of critical information

Page 5: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Innovation Developed

Mobile Clinical Application

Page 6: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Page 7: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Page 8: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Page 9: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Patient 1

Patient 2

Patient 3

Patient 4

Patient 5

Patient 6

Patient 7

Patient 8

Patient 9

Page 10: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Page 11: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Page 12: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Page 13: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Page 14: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,
Page 15: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Page 16: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Page 17: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

TRANSFER TO DISCHARGE SUMMARY

Page 18: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Page 19: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Page 20: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Results

Mobile Clinical Application

Page 21: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

IMPROVEMENTS IN FUNDING

Two months after implementation, the proportion of

admissions classed in the "A" category increased by

6.1%. The proportion of admissions in the "B" category

dropped by 1.4%.

Given that there were approximately 900 patients

admitted in each of the two months that DCPC was on

trial for, this equates to an average increase in revenue

per patient by $200 and thus $180,000 in total.

Page 22: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Frequency of Overall Quality Score Pre and Post

Intervention

0

1

2

3

4

5

6

7

1 2 3 4 5

Score (out of 5)

Fre

qu

ency

Pre Intervention

Post Intervention

Page 23: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Pre-

Intervention

Post-

Intervention

P-value

Mean hours spent completing

discharge summaries per week

10.5 ± 3.5 7.2 ± 2.2 p<0.05

Mean actual overtime (hours) 8.5 ± 4.4 5.7 ± 2.7 p<0.05

Mean overtime claimed (hours) 5.3 ± 5.4 3.5 ± 3.2 p<0.05

Overtime cost per resident $290 $175 p<0.05

Page 24: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Page 25: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Additional Benefits: Three-fold reduction in duplicated work

Page 26: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

Discussion

Mobile Clinical Application

Page 27: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

WILL THIS INNOVATION HELP YOU?

Completed patient lists

Faster ward round notes

More rapid completion of discharge summary

Improved quality of discharge summary completion

Improved clinical coding

Improved clinical reimbursement

Improved legibility of medical notes

Upgrade further innovations in the future

Page 28: Improving the Quality of Clinical Coding and Discharge ... · Improving the Quality of Clinical Coding and Discharge Summaries with the Mobile Clinical Application Dr Samuel Chan,

The Health Roundtable

CONTACTS

Dr Samuel Chan

Dr Andrew P Maurice

Associate Professor Clifford W Pollard

Dr Helen E Ward

Professor Darren L Walters

Email contacts

[email protected]

[email protected]