improving hospital support systems and facility efficiency with iot
TRANSCRIPT
IMPROVING HOSPITAL
SUPPORT SYSTEMS AND
FACILITY EFFICIENCY WITH IOT
Helping healthcare facilities thrive at every level
with innovative digital hospital solutions.
Presented by:
Michael Sullivan
Global Healthcare Solution Vice President
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AGENDA
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1 Challenges and trends
2Innovation at Every Level in
Hospitals
3 Case Studies
Key challenges
in Healthcare
• Financial health(operating costs and budget constraints)
• Patient safety (Energy availability and reliability and HAIs)
• Patient satisfaction (Insurance reimbursement and hospital reputation)
• Hospital security(violent attacks, theft, infant abduction)
• Aging facilities(Maintenance backlog, no longer fit for purpose, new construction)
• Staff productivity(workflow efficiency, more time with patients)
• Regulatory compliance(Strict compliance, need to automate and simplify)
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Internet of things is driving social change
With interoperability • In 2016, there are two Billions mobile
phones already connected to the
Internet
• By 2020, Billions of sensors in Buildings,
presence sensors, humidity sensors,
intrusion detectors, card readers,
etc….and other THINGS IN THE
BUILDING connected or available to the
Internet
• Continuous feeds of data from billions of
connected objects will give us new ways
to PERCIEVE AND UNDERSTAND
THE BEHAVIOR OF PEOPLE AND
BUILDINGS
Building
Management
Power & Energy
Management
Cognitive,
Analytics,
Benchmarks,
Behaviors,
Understanding
Lighting Control,
Work Place
Efficiency
Building and Workforce Efficiency: 30%
Internet of things is driving social change
From efficient to efficient plus social…
Design Hospitals Systems for Occupants
Consider Emerging Social Models
• Uber – Healthcare on Demand
• Facebook – Benchmark Best Doctors
• Twitter – Alert Good and Bad Performance
• Google Ads – Diagnose and Suggest
Operate Hospitals for Occupants
Drive Sustainability
• HVAC and Comfort with the Patient in mind
• Purposed Lighting is Better and Cost Less
• People and Asset Tracking for Efficiency
People
Productivity$420 /ft2/year
Source: Rock Health Funding Database
Note: Only includes U.S. deals >$2M; data through
December 8, 2015
Digital health is on the rise
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Five ways we help Healthcare customers
Improve Financial
Health
Reinforce Hospital
Security
Enhance Patient
Safety
Improve Patient
Satisfaction
Improve availability,
safety and quality of
power to protect your
patients and your staff
Control room
environment to prevent
spread of diseases
Reduce patient
stress by allowing
them to control their
room environment
Monitor and reduce
noise impacting
patient recovery
Protect patients, staff
and assets with real-
time security
information.
Healthcare facilities
are the 2nd most
energy intensive
buildings. Reducing
energy use improves
financial health
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From emergency room to executive office, we ensure safety, reliability, comfort & improve your hospital's financial health
1 2 3 4 5
Increase Staff
Efficiency
Provide tools to
your staff that will
help them deliver
better care and
operational efficiency
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Apps &
Analytics
to drive Services
Edge Control
Connected
Products
Intelligent Power ManagementMetering
Monitoring
Fault detection
Automatic generator testing
Operating Theater Environment Monitoring
Intelligent Building ManagementHVAC
Lighting
Room Control
EcoStruxure in Buildings
EnergySupply
Sustainability
Demand
Breakers – Smart Panels – Meters – Relays – UPS – Sensors & Actuators
RTLS tags – Third-party devices
Workplace EfficiencyRTLS
Clinical Environment Optimization
Noise Monitoring
Remote patient room control
Weather prediction
Asset ManagementPower Analytics
Building Analytics
Asset Performance Management
Apps,
analytics,
and services
Edge
control
Connected
products
The connected hospital
Full IP backbone
• Sensing, control, and communication
• Building IoT enabler
• Easy to install and configure
Collaborative building platform
• Open protocols and web services
• Complete building management:
HVAC, lighting, room, space, energy,
access, cabling
• Mobile user experience
Cyb
ers
ecu
rity
Outpatient clinics/
retail healthcareLite
Large/
critical hospitals Efficient operations using building
analytics
• Preventive and predictive
maintenance
• Remote diagnostics
• Customers for life
Efficiency; people, productivity,
and well-being
1 million building
installed base
On cloud or on premises
SmartStruxure: A hospital’s digital hubOne global IP building management system platform harnessing the BIoT for buildings of the future
PowerStruxure: Power distribution redefinedA seamlessly integrated power management system redefining power distribution
The augmented power system
A simple and cost-effective
solution for small and
mid-size buildings
Avoids costly downtime
Simpler to maintain
Ensures safety and improves
operational efficiency
Outpatient clinics/
Retail healthcare
Large/
critical hospitals
#1 analytics from the
power leader
Global leadership in
power distribution
50 years of innovation
credentials
On cloud or on premises
Lite
Core expertise in power quality, network
management, energy efficiency
Apps,
analytics,
and services
Edge
control
Connected
products
Cyb
ers
ecu
rity
Innovation at every level in
hospitals
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Click on the image to play the video.
In hospitals,
outpatient facilities,
and senior
residences, we:
Improve efficiency, patient
safety, and the patient
experience with the right
information to the right person —
anytime, anywhere.
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1. Energy and
sustainability solutions
Reduce hospital energy bills
by up to 30% and meet
sustainability goals and
government mandates.
3. Power management
solutions
Ensure patient safety
through critical power
supply and monitoring.
2. Building
management solutions
Automate, monitor, and
control your hospital’s
infrastructure to improve
operational efficiency and
staff productivity.
4. IT Infrastructure
solutions
Secure your electronic
health records with critical
power and cooling for
your data closets.
5. Security solutions
Reinforce hospital
security with integrated
access control, video
surveillance, RTLS,
and more.
Helping hospitals thrive at every level
From the healthcare enterprise to outpatient facilities and senior living
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Apps &
Analytics
to drive Services
Edge Control
Connected
Products
Intelligent Power ManagementMetering
Monitoring
Fault detection
Automatic generator testing
Operating Theater Environment Monitoring
Intelligent Building ManagementHVAC
Lighting
Room Control
End-to-end expertise
EnergySupply
Sustainability
Demand
Breakers – Smart Panels – Meters – Relays – UPS – Sensors & Actuators
RTLS tags – Third-party devices
Workplace EfficiencyRTLS
Clinical Environment Optimization
Noise Monitoring
Remote patient room control
Weather prediction
Asset ManagementPower Analytics
Building Analytics
Asset Performance Management
Northwell
Moorfields
Energy Management Asset Management Workplace Efficiency
Intelligent Power Management Intelligent Building Management
Academic MC
Children’s
Research Laboratory
CHI
Customer challenge450,000 sq. ft. research laboratory needed:
• Monitoring of central and zone ventilation system
• Building performance insight
• Building data consolidation via 1 front end
The solution•Building Analytics
Customer benefits • Building Analytics identified several major problems
resulting in $286K in annual savings
The results: Life Is On with ...HVAC znalytics that provide significant operational
savings and prevents costly equipment failure.
Research LaboratoryMassachusetts, USA
Nationally recognized US research and
teaching hospital
Based on Building Analytics findings, the
following work has been performed:
• 84 VAV boxes were re-commissioned.
• 52 VAV box reheat valves were
replaced.
• 12 VAV box actuators were replaced.
• An air handler chilled water valve was
rebuilt.
• Multiple controls adjustments were
made.
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Customer challenge• Transformer failure leading to $1M in repairs and
revenue losses and bad public image.
• Inefficient processes led to wasted time and
resources
• Lack of insight to facility health
The solution• Asset Performance Management as a Service
(APMaaS)
Customer benefits • After APMaaS was installed Service Advisors
detected an issue on a second transformer. They
replaced it right away, saving the hospital another
potential $1M failure.
The results: Life Is On with ...Analytics that provide actionable predictive
maintenance information that protects hospital
budgets and patient safety.
Large Academic
Medical CenterNew York, USA
Nationally recognized US research and
teaching hospital
“APM platform significantly reduced the
complexity of the user interface and
allowed our operators to have all essential
information delivered in a unified and
concise format’
- Facility Manager, Large Academic
Medical Center
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Customer challenge• 15 hospitals spread over a large geographic area
• Snow and thunderstorms can cause power outages and
disrupt patient transportation
• Needed quick and accurate weather notification for each
facility
The solution•WeatherSentry Online provides 2-way weather information
includes storm tracking, forecasts, real-time lightning
detection, alerts, and meteorological consulting
Customer benefits • Helps prepare facilities for approaching weather
concerns
• Ensures safer transport of patients between facilities
• Provides time to take proactive action
• Protects employees
• Assists in scheduling of weather-sensitive facilities
upgrades
The results: Life Is On with ...Weather information that protects patients, staff, and
hospital uptime
Northwell HealthNew York, US
Second-largest non-profit, secular healthcare system
in the United States
“It’s been very helpful so far. When our
employees are on the road, we are able
to load their location into the system, and
feed them updates on the weather for
their location. During Hurricane Earl, we
were able to ask the meteorologists for
their interpretation of the forecast track.
This service allows me to tailor the alerts
for each of our locations, and for the
conditions of concern to us. It’s a huge
advantage to us that each facility can get
its own updates.”
- Joe Martino, Emergency Management
Coordinator, North Shore LIJ
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Customer challenge•Multiple legacy systems
•Aging infrastructure
•Worldwide reputation to uphold
The solution• StruxureWare for Healthcare software suite
• Operating theater panel solution
• Real-time Location System solution
Customer benefits • Innovative technology brings aging facilities into the
modern era
• Easy-to-use products and systems that simplify and
optimize day-to-day facilities operation
• Visibility of patient and clinician workflows to
optimize future facility design
The results: Life Is On with ...Solutions that provide innovation at every level of the
hospital’s facility infrastructure.
Moorfields Eye Hospital London, England
World-class center of excellence for ophthalmic
research and education
“We adopted new technologies to
integrate legacy systems across the
facility and provide one interface to the
facility management team, allowing them
to monitor and control the infrastructure
throughout the hospital. The openness of
StruxureWare for Healthcare allowed us
to integrate other technologies like tap
flushing to ensure that our systems are
not only operating as planned but also in
cohesion with other systems across the
facility.”
- Chris Harding, Director of Estates and
Facilities, Moorfields Eye Hospital
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The Australian Centre for
Health Innovation
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Click on the image to play the video.
Customer challenge• Construction of new $1.2B pediatric trauma center
to replace existing aging facility
The solution• Complete digital hospital infrastructure design
including SmartStruxure, PowerStruxure, security
management, noise monitoring, patient room control
apps, smart connect devices, and IT/OT integration
with enterprise service bus
Customer benefits • Welcome patients with “at home” environment for
improved quality of care and satisfaction.
• Simplify daily activities and improve operational
efficiency by delivering 50+ systems through one
seamless interface.
• Provide staff with the real-time information they need
to quickly and effectively.
The results: Life Is On with ...Solutions that provide innovation at every level of the
hospital’s facility infrastructure.
Children’s HospitalAustralia
A leader in innovative patient care and digital
infrastructure design
“This hospital will be the center piece of
the area’s child health care system,
providing the specialty medical treatment
required for the most serious medical
cases. The design and service models
were chosen to deliver best practice care
for children and a welcoming environment
for families and staff.”
- Children’s Hospital
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