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Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

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Page 1: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

Improving End of Life Care

in Leeds

15th June 2009

Angela Gregson

Practice and Professional Development Lead

Palliative and Continuing Care

Page 2: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

Background

• March 2006 - Marie Curie Delivering Choice Programme

• October 2006 – merger of previous 5 PCTs to become 1 – Leeds PCT

• 2006 - Review of Continuing Care Provision citywide

Page 3: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

Service Delivery Framework Development

Why?Required to address gaps/inconsistencies across the cityRecommendation from review of Continuing CareNeed to put DNs back at the centre of care delivery – key worker role.Review of DN service – “Moving Forward”

Page 4: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

Service Delivery Framework DevelopmentHow?Engage key stakeholders March/May 2007 - two workshops held – cross city/discipline representation Draft framework developed – presented to critical friends July 2007 – education planned Nov/Dec 2007 – mandatory training delivered January 2008 – SDF launched

Page 5: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

Complex and Palliative Continuing Care Service(CAPCCS)

• One of the outcomes of the workshops held to discuss Palliative Care and service delivery

• Steering group formalised

• Structure of new citywide service determined Sept 07

• Merger of District Nurse Relief and Support Team(NW) and ELIPSC(East) Oct 07

• Recruitment Process Nov 07

• CAPCCs to begin operationally Jan 2008

Page 6: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

CAPCCSReferral Criteria

• ELIGIBILITY CRITERIA CAPCCS will accept individuals based on the

following eligibility criteria:

• Aged over 18 years

• Registered with a Leeds GP

• Meet continuing care criteria for fast track status

• Have an individual business case written and agreed for on-going complex

continuing care need

under the care of the District nursing service

Page 7: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

Partnership workingPalliative Care - Case History 1

Tuesday - Very ill patient in hospital wishes to come home to die

Ward contacted CAPCCS and care planning meeting arranged

Wednesday – Meeting with ward staff, Social Worker, District Nurse, CAPCCS Senior Nurse, patient and daughter.

Marie Curie Ambulance booked, Meet & Greet booked, DN/CAPCCS visits arranged

Thursday – Patient discharged home and spent 2 ‘precious’ days with her family before she died peacefully.

Page 8: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

CAPCCS Complex Care - Case History 2

• Patient with complex continuing care needs in hospital for 2 years

• Wishes to be looked after at home

• Working Group set up & Business case prepared

• Framework developed & robust Governance arrangements

• Team of carers appointed

• Patient now home with family

Page 9: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

CAPCCSBenefits / Acheivements

• Enhance District Nursing Service to ensure service sustainability

• Facilitate patient choice• Prevention of Hospital admissions for complex and

palliative care patients• Facilitate timely patient discharge• Patient with complex needs looked after at home• Create a supportive environment for patients and

care providers • Ensure quality, safety, compassion and efficiency

at all times

Page 10: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

Improving access to Palliative Care within BME communities

NHS Leeds BME Network

• Network was established in March 2004• Made up with BME staff working at all

levels within the PCT and the Acute Trust

Page 11: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

BME Network Vision

BME Network

Empowering staff

Patient focused care

Sensitive to patients needs

Awareness of cultural diversity

Page 12: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

Improving access to Palliative Care within BME communities

• Identified within Phase 1 of MCDC programme as an issue in Leeds

• Established as one of the workstreams of the programme

• Link worker appointed October 2007• Reference groups established in LS 11 and

LS7• Workshops and events • Mainstreamed into Patient and Public

involvement

Page 13: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

The future

• Further embedding of Service Delivery Framework

• Development of CAPCCS• Verification of expected death• DNAR/FAST Track sign off by RNs• Increased uptake from within BME

communities of palliative care services

Page 14: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

Outcomes

• Equity across patient population of Leeds in terms of palliative care delivery

• Patients able to die in their Preferred Place of Care

Page 15: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

Discussion

Any questions?

Page 16: Improving End of Life Care in Leeds 15 th June 2009 Angela Gregson Practice and Professional Development Lead Palliative and Continuing Care

Thank you for listening!

Contact: Angela [email protected]

07985 749446