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Improving Cleanliness and Customer Satisfaction by Reducing Bacterial Exposure on Public Transit.

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Page 1: Improving Cleanliness and Customer Satisfaction by Reducing … · 2020-03-19 · • Improve customer satisfaction through Surface modification that protects all surfaces from germs

ImprovingCleanlinessandCustomerSatisfactionbyReducingBacterial

ExposureonPublicTransit.

Page 2: Improving Cleanliness and Customer Satisfaction by Reducing … · 2020-03-19 · • Improve customer satisfaction through Surface modification that protects all surfaces from germs

“Don’ttouchthat,itsdirty”• Acommonperceptionisthatpublic

surfacesaredirtyorcoveredingermsanditisatopreasonforpeopleNOTtoridepublictransit

• Thereistruth,infact,thatthesurfacesaroundusarecoveredingermsandoftenexposedtopotentiallyharmfulbacteriaincludingCoronavirus,Staphylococcus infections,MRSA,VRE,Clostridiumdifficile,H1N1andsoon

• Reducingtheriskonpublictransitcanincreasecustomersatisfactionandridership

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Technologies

• ProtectTechnologies executivehasanextensive healthcare backgroundandhaveadeepunderstandingofinfectioncontrolandbacteria

• Ourtechnical advisorhasworkedwiththeAEGISmolecule forover20years.• Microban hasauthorizedProtectastheexclusivedistributorofAEGISinCanada• AEGISistheonlydurableantimicrobial approvedbyhealthCanada(PMRAPCP#15133)• Green technologyUSEPA#64881-2• WithProtecttechnologies andourpartners,youwillbeassuredthattheproductbeingapplied isthe

AegisMicrobeShield,whichistheonlychemistryapprovedforapplication onsurfacessuchasthoseatriskintheTTC. OurproductisbackedbyMicroban soyoucanbeassuredofproductperformance.

Exclusivedistributorof

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SurfaceModification

• ImprovecustomersatisfactionthroughSurfacemodificationthatprotectsallsurfacesfromgermswithAEGISMicrobeShield

• Protectemployeesandcustomersbyprotectingsurfacesfromharmfulmicroorganismsandrelatedodours

• AEGISstopsbacteriafromsurvivingonsurfacespreventingpersontosurfacetopersontransmission.

• Applicationlaststwoyearsonhardandsoftsurfaces

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Howitworks• Globally registered theAEGISMicrobe Shield isthe

mostcommonly usedantimicrobial intheworld.Fromsockstomedical equipment, theAEGISMicrobe Shieldhasbeen used inawiderangeofindustries andonabroadanddiverseset ofmaterials. Ineachapplication thegeneral conceptisthesame: providelonglastingantimicrobialefficacy.

• TheAEGISMicrobe Shield istheonlyHealthCanada registered bonding antimicrobial surfacetreatment approvedforcommercial applications.

• Itcankillupto99%ofgermsoncontactwith itsuniquemodeofaction andremains onguardtocontrolandpreventthegrowthofharmfulmicroorganisms between traditional cleaning anddisinfection practices.

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TheResult– DestroyedMicroorganisms

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Technologies

Exclusivedistributorof

SurfaceDefenseObjectives:1. ProtectStaff2. ProtectCustomers3. Increaseridershipwithaprotectedsystem

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Technologies

Plan“Hightouch”

ApplicationStrategy

CleanandProtect PRStrategy

Exclusivedistributorof

SurfaceDefenseStrategy:

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ProtectProfessionalApplicationwithAEGIS

• Wehavetheexperienceandcapability toapplyAEGIStoalltransitsurfaces.

• Trainedapplicators thatcanmeettherequirementsofyourorganization

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Staff/OperatorsRepeatedHighTouchAreas

• Confinedspaces• Staffofteneatanddrink(water,coffee,pop)onthejob

• Rotationofstaffduringshifts

Page 11: Improving Cleanliness and Customer Satisfaction by Reducing … · 2020-03-19 · • Improve customer satisfaction through Surface modification that protects all surfaces from germs

AssetProtection:ExtendingFabricLife

• Fabricdegradesasaresultofmoldandbacteriacolonization.

• AEGISprotectsthefabricfibers(hydrophobicandoliophobic– resistswaterandoilbasedstains)makingcleaningeasierandextendslifeofthefabric.

• Makescleaningeasierandreducesharshchemicaluse(alignedwithgreeninitiatives)resultinginsavingsinproductandtime

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TransitCustomerHighTouchAreas

• Seats• Benches• Handrails• Poles• Stanchions

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TransitCustomerHighTouchSurfaces

• TicketBooths• Turn-styles• TokenMachines

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CustomerHighTouchAreas

• Elevatorsandbuttons• Publicbathrooms

– Bacteria– Mould– Relatedodours

Page 15: Improving Cleanliness and Customer Satisfaction by Reducing … · 2020-03-19 · • Improve customer satisfaction through Surface modification that protects all surfaces from germs

Effectiveness– RecentApplications

• SEPTA(Philadelphia)• NewJerseyTransit• Metrolinx (TorontoOntario)• OakvilleTransit• BrantfordTransit• Bombardier– BART(BayAreaRapidTransitSanFrancisco)

• SarniaTransit• WashingtonDC,NYTransit– testingunderway

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AEGISBenefits

AEGISProtectssurfaces toprovide:• Anewlevelofinfectioncontrolandrelatedcustomerconfidence– Publichealthimplications– Employeehealthimplications

• Reducedodors relatedtomold andorbacteria

• Extendedlifeofsurfaces (e.g.textiles) thatareeffectedbymold orbacteria

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CASESTUDY1InfectiousDiseaseImpactonRidershipTTC2003AnnualReportLetterfromtheChair• “InMarch2003theSARScrisiscausedasignificantdropinRidership.Thecommissionestimatedlossat3.5millionriders.”

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Solution:ANewlevelofsurfaceprotectionwithAEGIS

• TTCcansaythatatransitsystemtreatedwithAEGIShasallsurfacesprotectedfromharmfulbacteriareducingtheriskoftransmission.

• TheTTCcanpromotetheyaredoingeverythingtheycantonotonlykeepsurfacesclean,butprotectedwithamicrobeshield.

• Thesemessagescanbeincorporated intopromotional programsandpressreleases.

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TTC- results

0

500

1000

1500

2000

2500

4 6 7 9 10 11

TotalA

erob

icBacteria

cfu/sample

SiteNumber

TotalHeterotrophicBacteria - TTCStreetCar#4154TreatedSites:500>cfu/sample

Untreated:05/27/09

PostTreatment:06/09/09

PostTreatment:03/26/10

Figure 1: Results for the enumeration of Total Heterotrophic Bacteria on various surfaces of the Street Car #4154 before (May 27, 2009) and after (June 9, 2009) treatment with Aegis Microbe Shield Technology. Follow up March 26, 2010 Sites showing > 500 cfu initially.

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CaseStudy2Metrolinx,TorontoCanadaSituation:• Treateda12bilevelcarConsistwithAEGIS

• MeasuredbacterialloadaftertwoweeksandcomparedtoanuntreatedConsist

• Results:

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CaseStudy3ViaRail• VIArailhadtwocoachesthathadbeentakenoutofserviceduetomustyodors. Thecoacheshascarpetedfloorsandupholsteredchairsandthecarpetsweregettingmoldyduetofoottraffic. Cleaningthecarpetsgotridofdirtbutonlyservedtostimulatemoldgrowth. WetreatedthecarpetsinthetwocoacheswithAegistocontrolmoldgrowthandmoldyodors. ThefollowingdaytheodorsweregoneandVIAputthecarsbackinservicesonthesecondday.

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CaseStudy4WinnipegTransit• 10bustestover6months

• TextileseatstreatedwithAEGIS

• After6months,thetreatedseatswerenoticeablycleanerandeasiertoclean

• Allbusseatsscheduledfortreatment

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CaseStudy5:SEPTA• Urinationinhallwaysandstairwells• Challengetokeepodorsaway&

keepstationsclean• AEGIStestedinmultipleproblem

locations• Success ledtoAEGISbeing

incorporatedintoSEPTA’sjan sanprogram

Reference:“Mystaffhastestedtheproductandtheresultswerefavorable.Wewouldliketomoveforwardonpurchasingtheproduct.”

RobertToomerDirectorofStationOperations

[email protected]

Office215-580-5626

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Application

• Weofferturnkeyapplication

• Trainingforyourteamtocompletetheapplication

Page 25: Improving Cleanliness and Customer Satisfaction by Reducing … · 2020-03-19 · • Improve customer satisfaction through Surface modification that protects all surfaces from germs

ProductAvailabilityandEstimate

• Contactusformoreinformation

ContactyourINPSSalesRep1-800-565-3509