improved safety tools for small enterprises through lean ... · national institute for occupational...
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NationalInstituteforOccupationalSafetyandHealth
ImprovedSafetyToolsforSmallEnterprisesthroughLeanStartup
GarrettBurnettandGinoFazioNIOSHOfficeofCommunication,ResearchtoPracticeUnderstandingSmallEnterprisesOctober24-27,2017
Riskfactors:SizeandIndustry
Small businesses Construction
Attributesof“smallness”§ Isolationfromotherorganizations§ Fewdedicatedsafetyresources§ Lackofasafetyculture§ Ownersplayoutsizedroleinthesurvivalofthecompany§ Unawareofworkplacerisks
Constraintsofagovernmentagency§ Majoroutputispublicationsandarticles§ Issueswithsharingresourcescreatedbyothers§ Nodirectconnectiontoindividualsmallbusinesses§ Fundingismainlyallocatedtoresearch
Oursafetytool§ Identificationofworkplacehazards§ Descriptionsofnegativeoutcomesrelatedtohazards§ Recommendationsforavoidingthehazards
– Solutionsselectedforsimplicityandcost
Digitaldistribution§ Lesscostlytoreproduce§ Easiertoshare§ Easiertoallowcustomization§ Embracesproliferationofmobile
Assumptions§ Thatsmallconstructionbusinessescareaboutsafety.§ Thattheywantatool.§ Thattheuniverseofourresearchcoversenoughtobevaluable.§ Thatdigitalistherightmedium.§ Thataproblem/solutionstructureisappropriate.
VirtualSafetyConsultant– Projectoutline§ InventoryallNIOSHconstructionmaterial.§ Organizeitbyjobtasks.§ Rewriteitinplainlanguage.§ Postthesenewlymademodulesontheweb.§ Reusethewebcontentinanapp.
Leanstart-upvs
Designthinkingvs
Agile
Leanstart-up,designthinking,agilemethodologiesThreebusinessconceptsthathaveseveralthingsincommon:
– Thecustomer– Challengeassumptions– Minimumviableproduct(MVP)– Encouragefailingfast– Iterative
Leanstart-up§ Moveaminimumviableproduct(MVP)§ Build-measure-learnfeedbackloop
ThepivotA“structuredcoursecorrectiondesignedtotestanewfundamentalhypothesisabouttheproduct,strategy,andenginegrowth.”
-TheLeanStartupbyEricRies
Designthinking§ Earlyprototypingapproach§ Defineaprioritizedminimumsetoffeatures
Designthinking§ Learn§ Understand§ Build(prototype)§ Test§ Iterate
Agile§ Respondsquicklytochange§ Embracesiterativedevelopment§ Doesn’ttrytoforecastthefuture
Agilemanifesto§ Peopleoverprocessesandtools§ Prototypesoverdocumentation§ Respondingtochangeoverfollowingaplan§ Customercollaborationoverrigidcontracts
Minimumviableproduct(MVP)§ Aversionofthetoolwithjustenoughfeaturestosatisfyourcustomers§ Topicslimitedto
1. Painting2. Framing3. Insulation4. Excavation5. Electrical
Contenttypes§ How-toinstructions§ Hazardidentification§ Regulations§ Incidentreports
Whattheyliked§ Toolandsupplychecklistsforplanning§ Instructionalvideosfromprosonhowtodoatasksafely§ Real-lifeincidentreports(interactivewasbetter)
Ourhypothesis§ Wecancreateatoolthatsmallconstructionbusinessownerswilluseto
dotheirjobsbetter,butalsomoresafely.
Assumptions§ Smallconstructionbusinessowners/managersseekoutinformationon
howtodotheirworkbetter/moreefficiently.§ Safetyisalowerpriorityforsmallconstructionbusiness
owners/managers.§ Smallconstructionbusinessownersarenotsafetyexperts.
Workinprogress…§ Finishingaroundofdesignthinking§ Nextup:moreiterativedevelopmentandanMVPproductlaunch
Theimpactoflean/agile/designthinking§ Challengedourassumptions§ Explorediterativeapproaches§ Focusedoncustomerinput§ Changedouroutcome
Contactus
§ GinoFazio§ NIOSH§ Communication/research
topractice§ [email protected]
§ GarrettBurnett§ NIOSH§ Communication/research
topractice§ [email protected]
Formoreinformation,contactCDC1-800-CDC-INFO(232-4636)TTY:1-888-232-6348www.cdc.gov
ThefindingsandconclusionsinthisreportarethoseoftheauthorsanddonotnecessarilyrepresenttheofficialpositionoftheCentersforDiseaseControlandPrevention.