Improve your Business and MakeThings Happen

Pedro FidalgoSenior Management Consultant

Theory of the Business

Our sucess will be driven by a sense of urgency, excellenceawareness, ethical responsability and integrated vision

For Products, Markets, Processes and Systems, we will

Seek thesimpler

solutions

Eliminateredundancies

and waste

Promote self confidence

and sense ofaccountability

Recognizecompetitive

realities

Challengethinking

Pillars of the Business

Optimize Costs

PeopleMotivation

EnhanceQuality

RevenueGrowth

Active Social Responsability

OPERA Cycle

Consistency

Optimize costs

• Less waste

• Redundancy

People Motivation

• Training & Coaching

• Sense of accountability

Enhance Quality

• Customer Satisfaction

• Differenciation

Revenue Growth

• Products

• Markets

Active Social Responsability

• Ethical

• Environment & Safety

Better results

Sustainable business

Customer Satisfaction

Contacts

Thank you

Personal e-Mail pedro.fidalgo@sapo.pt

More Information www.wemakeithapenconsulting.com