implementing the enterprise intelligent mail barcode
DESCRIPTION
Will you be ready for the USPS Intelligent Mail Barcode in 2009? This presentation presents an architecture for implementing the IMB in four scalable steps and the benefits achieved at each step.TRANSCRIPT
Slide 1© 2008 Crawford Technologies
Will you be ready for the Will you be ready for the Intelligent Mail BarcodeIntelligent Mail Barcode
in 2009? in 2009?
Managing Mail Managing Mail IntelligentlyIntelligently™™
Slide 2© 2008 Crawford Technologies
Will You Be Ready?Will You Be Ready?
94% of all companies 94% of all companies surveyed were planning surveyed were planning on implementing IMBon implementing IMB
What do you need to What do you need to consider?consider?• An architecture for An architecture for
IMB implementationIMB implementation
76% have not started 76% have not started implementingimplementing
Slide 3© 2008 Crawford Technologies
The Four Levels of IMB The Four Levels of IMB ImplementationImplementation
Increasing Enterprise Value
Level 1Enterprise IMB
BasicLevel 2
Enterprise IMB Full Unique
Unique IDs
Level 4Enterprise IMB
Extended
Extensive Integration
Basic postal discounts
Possible additional postal discounts
Enterprise integrationOperations, Marketing
Enterprise benefits
Level 3Enterprise IMBFull Tracking
Mail Piece Tracking
Internal & external tracking
USPS integration
Slide 4© 2008 Crawford Technologies
Level 1- IMB BasicLevel 1- IMB Basic
Get Basic IMBs on paperGet Basic IMBs on paper• Start with one or two applications to introduce Start with one or two applications to introduce
your shop to the technology. your shop to the technology. Document Re-Engineering post-compositionDocument Re-Engineering post-composition
• Gets IMB Basic on paper quicklyGets IMB Basic on paper quickly• Application independentApplication independent
Slide 5© 2008 Crawford Technologies
Enterprise IMBEnterprise IMB™™ Level 1 Level 1
Enterprise IMB™IMB Basic
DocumentRe-Engr.Processes
USPS
DocumentCompositionProcesses
Document Creation ProcessesDocument Creation Processes
Slide 6© 2008 Crawford Technologies
Level 2 – IMB Full UniqueLevel 2 – IMB Full Unique
Add Unique IDs to your IMBsAdd Unique IDs to your IMBs• Each mail piece uniquely identifiedEach mail piece uniquely identified
Within the USPS 45 day windowWithin the USPS 45 day window Or within a user-defined windowOr within a user-defined window
• Enables the USPS full service optionsEnables the USPS full service options• Achieve maximum postal discountAchieve maximum postal discount
Slide 7© 2008 Crawford Technologies
Unique IdentifiersUnique IdentifiersThe 45 day challengeThe 45 day challenge
IMB Unique Identifiers uniquely identify IMB Unique Identifiers uniquely identify each mail pieceeach mail piece
6 or 9 digits depending on mailer size6 or 9 digits depending on mailer size Must be unique within a 45 day period for Must be unique within a 45 day period for
each mailer ideach mailer id• Then mail piece id can be recycledThen mail piece id can be recycled
How do you manage this across multiple How do you manage this across multiple clients/lines of business/applications?clients/lines of business/applications?
How do you track their usage?How do you track their usage?
4545
Slide 8© 2008 Crawford Technologies
How do you Place IMBs?How do you Place IMBs?
Four process options to place IMBs on paper:Four process options to place IMBs on paper:• Document CompositionDocument Composition• Document Re-Engineering post-compositionDocument Re-Engineering post-composition• Electronic ComminglingElectronic Commingling• External SortationExternal Sortation
Slide 9© 2008 Crawford Technologies
Enterprise IMBEnterprise IMB™™ Level 2 Level 2
Enterprise IMB™IMB Full
With Unique IDs
USPS
DocumentRe-Engr.Processes
DocumentCompositionProcesses
Document Creation ProcessesDocument Creation Processes
Slide 10© 2008 Crawford Technologies
Level 3 – IMB Full TrackingLevel 3 – IMB Full Tracking
Track your mail pieces through their entire life Track your mail pieces through their entire life cyclecycle
Track the mail pieces internallyTrack the mail pieces internally• ADFADF
• Reprint processesReprint processes Track the mail pieces externally both outbound & Track the mail pieces externally both outbound &
inboundinbound• Add in the USPS OneCode services:Add in the USPS OneCode services:
Confirm®Confirm® ACS™ACS™
Slide 11© 2008 Crawford Technologies
Level 3 – IMB Full TrackingLevel 3 – IMB Full Tracking
Additional benefitsAdditional benefits• Mail Piece ReconciliationMail Piece Reconciliation
Did every mail piece get to USPS?Did every mail piece get to USPS? Proof of deliveryProof of delivery
• Undeliverable mailUndeliverable mail Capture returns electronicallyCapture returns electronically
• Address ChangesAddress Changes Process address changes electronicallyProcess address changes electronically
• Know when documents get to their recipientKnow when documents get to their recipient
• Track return documentsTrack return documents
Slide 12© 2008 Crawford Technologies
Enterprise IMBEnterprise IMB™™ Level 3 Level 3
Enterprise IMB™IMB FullTracking
DocumentCreationProcesses
USPS
Slide 13© 2008 Crawford Technologies
Level 4 - Level 4 - Enterprise IMBEnterprise IMB™™
Data mine your mail tracking databaseData mine your mail tracking database Use this info to add enterprise applicationsUse this info to add enterprise applications to the systemto the system
• Functions that can benefit from the mined data include:Functions that can benefit from the mined data include: Lock box staffing projectionsLock box staffing projections Cash flow projectionsCash flow projections Statement trackingStatement tracking Delivery confirmation of bills and noticesDelivery confirmation of bills and notices Customer support staffingCustomer support staffing Message tracking, both at the individual piece and at the aggregate Message tracking, both at the individual piece and at the aggregate
levelslevels Document archiveDocument archive
Slide 14© 2008 Crawford Technologies
Enterprise IMBEnterprise IMB™™
Enterprise IMB™
DocumentCreationProcesses
USPSMarketing
Operations
Slide 15© 2008 Crawford Technologies
Benefits of an Enterprise Benefits of an Enterprise Intelligent Mail Barcode Intelligent Mail Barcode
Solution Solution
Slide 16© 2008 Crawford Technologies
Benefits of Benefits of Enterprise Enterprise IMBIMB™™
Allows mailers to receive best postal ratesAllows mailers to receive best postal rates Supports many different levels of IMB usage so you Supports many different levels of IMB usage so you
can grow with itcan grow with it• Defined migration path as you growDefined migration path as you grow
Save time, resources and dollars when you move Save time, resources and dollars when you move from POSTNET to IMBfrom POSTNET to IMB
Maximize use of USPS tracking information within Maximize use of USPS tracking information within your organizationyour organization
Handles all of your system platformsHandles all of your system platforms• APIs easily integrated into your existing environmentAPIs easily integrated into your existing environment
Slide 17© 2008 Crawford Technologies
Benefits of Benefits of Enterprise Enterprise IMBIMB™™
Level 1 – EIMB BasicLevel 1 – EIMB Basic• Easy entry into introducing IMBs into your production Easy entry into introducing IMBs into your production
environmentenvironment Level 2 – EIMB FullLevel 2 – EIMB Full
• Allows mailers to receive best postal ratesAllows mailers to receive best postal rates Level 3 – EIMB TrackerLevel 3 – EIMB Tracker
• Full tracking of all mail pieces, both internal and external, Full tracking of all mail pieces, both internal and external, outbound and inboundoutbound and inbound
• Maximize use of USPS tracking information within your Maximize use of USPS tracking information within your organizationorganization
Level 4 – EIMB EnterpriseLevel 4 – EIMB Enterprise• Data mine mail piece databaseData mine mail piece database• Apply to applications across the enterpriseApply to applications across the enterprise
Slide 18© 2008 Crawford Technologies
Will you be ready for Will you be ready for IMB in 2009? IMB in 2009?
Contact us for more detailsContact us for more detailswww.crawfordtech.comwww.crawfordtech.com
[email protected]@crawfordtech.com1-866-679-08641-866-679-0864