implementation of web 2.0-services in the norwegian electronic health library [5 cr3 0900 eiring]
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Eiring, Ø. et al.:Implementation of Web 2.0-services in the Norwegian Electronic Health Library
• This slideshow, presented at Medicine 2.0’08, Sept 4/5th, 2008, in Toronto, was uploaded on behalf of the presenter by the Medicine 2.0 team
• Do not miss the next Medicine 2.0 congress on 17/18th Sept 2009(www.medicine20congress.com)
• Order Audio Recordings (mp3) of Medicine 2.0’08 presentations at http://www.medicine20congress.com/mp3.php
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Implementation of Web 2.0-services in the Norwegian Electronic
Health Library
Medicine 2.0
Øystein Eiring, Runar Eggen, Hans Petter Fosseng, Magne Nylenna
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The Norwegian Knowledge Centre for
the Health Services
Founded 2004
Organised under The Directorate for Health
No authority to develop og implement health policy
120 employees
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The Norwegian Knowledge Centre for
the Health Services Gathers and disseminates
– Systematic reviews
– HTA reports
Improve the quality of patient information
Surveys of patients and employees
– experiences with health services
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The Norwegian Knowledge Centre for
the Health Services
Host of the National Council for Quality and Prioritization
Host of The National Electronic Health Library
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Access to knowledge has varied widely
National Hospital
Rural hospital
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National access through one
website
National access through one
website
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Why does the Health Library exist?
Equality: Equality of health services implies equal access to knowledge
Quality: Quality assessment of knowledge can foster better quality of health services
Economy: National subscriptions and licenses save time and money
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The Health Library -keypoints
Government funded
Serves health workers in Norway– 4.6 mill inhabitants
Editorial office in Oslo
Internet access only
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The Health Library in numbers
Budget CAD 8 mill.
20 employees– 10 full-time
150 - 200 000 page downloads/month– + use of licenced resources
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Principles…
Made for health personnel and students
Open to the public
Norwegian language (on the surface)
Editorial independency
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JournalsJournals
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DatabasesDatabases
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Systematic reviews
Systematic reviews
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Clinical guidelinesClinical guidelines
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Reference booksReference books
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Specialist librariesSpecialist libraries
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2007: a web 1.0, static, one-to-
many portal
Minimal interaction
Content not dynamic
Remote workers
50 % of health workers unaware of
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2008: Survey of 2.0 services
Benefits and limitations
International examples
Norwegian examples
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Survey: lessons
Few norwegian Medicine 2.0 services in health sites
Unresolved issues– ownership, quality, accountability, privacy, ”chronic temporariness”
Potential benefits
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1: Using social media to
collaborate internally
Remote workers and external collaborators
Need to collaborate on documents
Inadequate in-house ICT solutions
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1: Using social media to
collaborate internally
Experiences: Widespread use of Google Docs and Spreadsheets
Blogging and Flickr keep record of meetings and conferences
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2: Using social media to
communicate externally
Why? Marketing tool Governmental bodies should take pro-active stance
Powerful way of delivery
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2: Using social media to
communicate externally
Slideshare.net Official blog RSS YouTube Flickr Social networking sites
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2: Using social media to
communicate externally
Results Modest amount of visitors, members, downloads
Few use possibility to give feedback
Increased competence among staff
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3: Developing services on the
website
Clinical protocol developed as wiki
Collaboration with a Health Trust
Process in accordance with Agree principles
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3: Developing services on the
website
Tailored Google Coop searches in different contexts
Example: Patient information
Quality assessment of websites with the LIDA tool
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3: Developing services on the
website
Tailored news services within specific fields using different RSS tools– From Google News– Creating and aggregating feeds using i.e. Feedity
– Directly from our journals
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4: Improving services outside the
website: Norwegian Wikipedia
Why? One of the main sources of patient information
Low quality in many norwegian entries
Possibility of participation
Lack of responsibility
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Project 4: Improving services
outside the website: Norwegian
Wikipedia Information on website
Participation from students and professionals
Follow-up and language improvement done by the Health Library
..and other users
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Project 4: Improving services
outside the website: Norwegian
Wikipedia Results: 37 articles witihin mental health improved
Participation from professionals hesitant without payment
Users go to the Health Library
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Discussion
Usage increasing slowly
Our services are not confined to what can be found on the website
Will what drives amateurs apply to experts?
What can a small language community achieve?
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Vision for the future
If important sources used more modern technology…
…we could much easier pull content to our website
…offer better searches
…and give more in return
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Discussion!
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Norwegian Electronic Health Library
Norwegian Electronic Health Library