impact re-envisioned: how technology helps … · loan amounts on kiva.org total number of print...

IMPACT RE-ENVISIONED:

HOW TECHNOLOGY HELPS NONPROFITS ACHIEVE GREATER IMPACT

1 / BDO / Strategically Focused, Remarkably Responsive

Technology

Helping Achieve Greater Impact

Business Intelligence

Automation Advanced Tech

BUSINESS INTELLIGENCE


Investigation

CFO Start Date

CFO Termination Date

6,000 Vendors Limited by:• Location of interest• Vendor spend over $50,000

160 Vendors to Review


Investigation

CFO Start Date

CFO Termination Date

Limited by:• Specific user time of

employment• Round dollar amounts• 11 Vendors to Review


Investigation

$350,000 Fraud 2010-2015


Investigation


Vendor geographic region

Quality Health - $38K St. Pete’s Hospital - $29K

AutoMak Body Repair - $40K Gen Chiropractor - $12K


Most common iPhone passcodes

People wounded by terrorism (1970-2013)

People killed by terrorism (1970-2013)

Distance of starts from Earth in light years

Loan amounts on kiva.org

Total number of print materials in US libraries

Population of Spanish cities

File sizes in the Linux 2.6.39.2 source tree

Population of Mexico’s Counties (Municipios)

Stack Overflow User Reputation

Line count of the Rails 3.0.9 core source code

UK government spending May-Sept 2010

2011 Russian Parliamentary Elections Results: Votes for United Russia

Population of Turkish boroughs

Google books unique 1-grams

2007 population per district in Peru. Source: INEI

First 652066 Fibonacci Numbers

Benford’s Law


Benford’s Law

Good

Bad

Payments begin with $40*($400, $4,000, $40,000)

$500K of payments areto Heavy Equipment

Training Company


D.C job training funds went to firms in legal trouble


Expenses analysis

AIRFARE

HOTEL

RENTAL CAR

FUEL

TRIP

MISC

UNKNOWN

AIRPORTWhy are there

airfare expenses with no airport

expenses? Meals?

Why so many gas reimbursements?

What is Misc for $1,500?


Automation: AppZen


Base analytics

Employee Vendor/employee similar name, address,

phone or tax ID Payroll trend analysis by function Duplicate employees Employees without payroll deductions Employees with a PO box address

Invoice Invoices created on weekends, holidays, or in

off hours Round dollar invoices Keyword analysis on description Zero amount invoices System created invoices Invoices from vendors not in vendor master Invoices with no description

Vendor One time vendors Blocked/deleted/do not use vendors Vendors without an address Vendors with similar names or addresses Vendors with non-standard payment terms Inactive vendors with activity in last year Keywords analysis of vendor name Duplicate vendor IDs

Disbursement Payments created on weekends, holidays, or in

off hours Round dollar payments Duplicate payments (same amount, payee, date) Keyword analysis on payment description Benford’s Law on payment amounts Payments just below approval limit Summary of payments by users Payments to vendors not in vendor master


Internet of things

The inter-networking of physical devices, vehicles, buildings, and other items embedded with electronics, software, sensors, actuators, and network connectivity which enable these objects to collect and exchange data.


University clientRevenue testing (tuition/financial aid, meals, housing, etc)


Predictive analytics

Beyond forecasting…predicting the future

Mission-specific goals

Operational performance

Cost forecasting

Community and government outreach

Donation probability


Machine Learning: Wildfires


How does/could your nonprofit utilize predictive analytics to

achieve greater success?

AUTOMATION


Robotic process automation

More time can be spent consuming &

analyzing data

Increased employee satisfaction &

retention

Maintain data &document security

Improve quality ofwork product

Increaseprofits through

data efficiencies


Typical process

Transformation Process

Transformation Process SYSTEM


Multi-location data extraction bot

John SmithFinancial Reporting Developer

Each morning I begin by collecting the

franchisees’ sales data…

Now I can analyze the data and email to the

other departments

Original process: 5-10 min/store

New process: Runs overnight = NO MANUAL EFFORT


Address cleansing bot

Sales data is obtained from multiple systems/clients/formats

City/State/Zip Code combinations are often incorrect or misspelled

The cleaned file with corrected address combination is exported for

review and processing

Software robot reviews the address combination and updates the

misspelling automatically

Chicago Hieghts, IL 60411should be

Chicago Heights, IL 60411

Original process: 3-5 hours

New process: 5 minutes


Contact review

BULK FILE LOCATION

UPLOAD PORTAL

CONVERT ANALYZE REPORT


Project-bases phases

PHASE IProject Initiation

PHASE IISystems Design

PHASE IIIDevelopment

PHASE IVImplementation

PHASE VFollow-up

Information gathering• Evaluate present

system through interviews and brainstorming sessions.

• Document process and data flow.

• Identify and document problem areas and concerns.

• Create project summary memo.

• Prepare ROI support.

Design overview document noting summary level understanding and process flow of proposed solution.

Create specs/ requirements document considering the following:• Proof of Concept (POC)• Technology• Resources• Testing• Deployment

Create database to host all data needed for the solution.

Create data source connections.

Identify audit/ transaction logs that can be generated.

Obtain any libraries and/or components needed for the solution.

Create code. Test/debug code in

sandbox environment. Confirm deliverable/

results are accurate. Create notifications to

ensure bot runs as expected.

Consider need for additional monitoring.

Ensure formatting/ documentation of code is appropriate.

Set up meeting with client IT team to discuss deployment.

Deploy in test environment.

Test implementation. Reconfigure/retest. Review security/

privacy/access. Deploy in production

environment. Create training

documentation. Conduct training

sessions with users.

Summarize ROI achieved. Post-implementation meeting

and assessment. Identify additional areas for

RPA based on initial successes.


What are the perceived challenges for automation adoption? How could they

be overcome?

ADVANCED TECH


Artificial intelligence

Learned to bluff

“It’s not about the money, it’s about preserving human dignity,

and it’s not going well.”

https://www.theverge.com/2017/1/25/14358246/ai-poker-tournament-cmu-libratus-vs-human-losing


MindBridge Ai Auditor

Domain Expertise

Business Rules

Statistical Methods

MachineLearning

Cross Correlation

Standard testsAdvanced testsCompleteness

checks

Benford’s law,

regression, 3 digit

testing…

Humint ScoringOutlier

detectionReinforced

Learning

External data source

Sanction ListsNegative

Databases

MindBridge‘sAi Auditor


Anomaly detection


Digital Transformation: Goodwill


Anomaly detection


Computer Vision


AI in healthcare


Extended reality in construction


What’s next


Change the world

THANK YOU


Ankur LaroiaBDO Digital, Managing Director

EXPERIENCEAnkur is an expert in the disciplines of business transformation and information technology strategy with over 20 years of experience. As an active, hands-on technology executive, Ankur has served as President of the Integration Consortium and co-chair of many industry advisory boards and panels. He chaired four panels with industry leadership such as the former CIO of the White House as well as the CTO of the GSA (General Services Administration), and the CIO of Bombardier discussing the impacts of Digital Transformation and Machine Learning.

Ankur has been quoted in more than a dozen publications and authored numerous white papers and editorials, which appeared in outlets such as Security Today, Information Management and Adweek. Earlier in his career, his formative works in technology architecture and integration have been referenced by graduate students in their dissertations at top-tier universities such as MIT, Carnegie Mellon and Stanford. He has also been cited in peer reviewed journals such as the Journal of Theoretical and Applied Electronic Commerce Research.

PROFESSIONAL AFFILIATIONS

Association of Records Managers and Administrators - MemberAmazon Web Services - CCPStation Houston – Mentor in residenceHarmony Public Schools – STEAM AdvisorTEALS (Technology Education & Literacy in Schools) – Volunteer and Instructor

EDUCATION

M.S., Economic Development & Entrepreneurship, University of Houston – VictoriaB.S., Technology & Industrial Supervision, University of Houston

Email: [email protected]: 713-548-0710Mobile: 713-898-0439

Tel: 713-960-1706Fax: 713-960-9549www.bdo.com

https://www.linkedin.com/in/ankurlaroia/

BDO is the brand name for BDO USA, LLP, a U.S. professional services firm providing assurance, tax, and advisory services to a wide range of publicly traded and privately held companies. For more than 100 years, BDO has provided quality service through the active involvement of experienced and committed professionals. The firm serves clients through more than 60 offices and over 650 independent alliance firm locations nationwide. As an independent Member Firm of BDO International Limited, BDO serves multi-national clients through a global network of more than 80,000 people working out of nearly 1,600 offices across 162 countries and territories.

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This document contains information that is proprietary and confidential to BDO USA, LLP, the disclosure of which could provide substantial benefit to competitors offering similar services. Thus, this document may not be disclosed, used, or duplicated for any purposes other than to permit you to evaluate BDO to determine whether to engage BDO. If no contract is awarded to BDO, this document and any copies must be returned to BDO or destroyed.

Material discussed in this publication is meant to provide general information and should not be acted on without professional advice tailored to your needs.

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impact re-envisioned: how technology helps … · loan amounts on kiva.org total number of print...

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