impact of social networking sites (repaired)

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  • 7/31/2019 Impact of Social Networking Sites (Repaired)

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    In Partial fulfillment of degree in

    Master of Business Administration

    Md.ZishanAkhtar(Rollno.82)Nandinipyasi(Rollno.85)PriyaDesai(Rollno.115)

    VaishaliChouhan(Rollno.111)DigvijaySingh(Rollno.73)

    Tathawade,Pune 411 033

    Batch 2011-2013

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    Weherebydeclarethatalltheworkpresentedintheprojectreport

    entitledImpactof

    SocialNetworkingSitesofthesubjectResearch

    MethodologyatGBSRC,Dr.D.YPatilVidhyapeethUNIVERSITY,Puneis

    anauthenticrecordofourown

    WorkcarriedoutundertheguidanceofProfBhattacharyaandRakesh

    Shirase.

    Date: 29/3/2012

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    We

    express

    our

    deep

    gratitude

    to

    Prof

    Rakesh

    Shirase

    and

    Prof.

    Bhattacharya ofGBSRC,

    Dr.D.Y.Patil University , Pune for their constant support, guidance

    and motivation

    whichhelpedusimmenselyin completingthis project.WeAlsothanks

    ProfAnandPrakash,Prof.MaithiliJagdale&ProfPriyafortheirhelpto

    carryout ourresearch.The project provideduswith an

    opportunity to understand the fundamentals of research methods

    in a better manner

    and applythem. Theinsistence on takingupa relevanttopiclike the

    impactof social

    networking sites tounderstand thepsychology of the peopleusing

    these

    sitesbetter

    and

    correlate

    the

    research

    to

    human

    behavioral

    aspect

    and

    theirimpact on

    theirlife.

    Wealsowouldliketothankourrespondentsforgivingustheirvaluable

    timeand

    providing us with the information needed to carry out the research

    successfully.

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    EXECUTIVE SUMMARY

    TheSocial

    networking

    sites

    are

    gaining

    lots

    of

    popularity

    these

    days

    withalmostalloftheeducatedyouthusingoneortheothersuchsite.

    Thesehaveplayedacrucialroleinbridging boundaries and crossing

    the seas and enabling them to communicate on acommon

    platform. It has become a popular and a potential mean for them

    to stayfriends with the existing ones and to grow up their social

    circle at least in terms ofacquaintances.siteson the Business. It is

    a very subjective question to answer and is very opinionbasedand

    thesameisreflectedintheresearchmethodologyadoptedbyus.The

    report is initiated with the definition of the objective followed

    with the researchmethodologyused along with the researchdesign,

    sample size, methodsused forthepurpose of conducting survey. It

    also incorporates the sampling frame and the datacollection

    procedure.Subsequent to this is the Introduction to the

    networking sites along with a briefdescriptionof the most popular

    sites.

    Then

    the

    issues

    of

    concern

    which

    have

    come

    up

    along

    the

    way

    in

    alltheseyearssincethesesitesgainedpopularityarediscussed.The

    variousissues andconcerns of therespondents arealsoincorporated

    there.Thenextpartoftheresearchhastheliteraturesurveyswhich

    arethearticleswetookupfromthepublishedreports. We then

    analyzed and interpreted thedataatlength.The lastpartdealswith

    thesuggestionsandrecommendationsthatthegrouphascomeup

    withaftercarefullyanalyzingandincorporatingtheopinionofall

    concerned.

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    Internet istheemerging informationtechnologywiththecredibilityof

    immediacyandfastness.Thus,itbringsglobalizationineveryaspectof

    communication. Communication through internet is more specified

    witheffectiveinteractivestrategyamongitsuser. Asocialnetworkingsite isanonlineservice,platform,orsitethat focusesonbuildingand

    reflectingofsocialnetworksorsocialrelationsamongpeople,who,for

    example, share interests and/or activities. A social network service

    consistsofarepresentationofeachuser(oftenaprofile),his/hersocial

    links,andavarietyofadditionalservices.Mostsocialnetworkservices

    are

    webbased

    and

    provide

    means

    for

    users

    to

    interact

    over

    the

    Internet, such as email and instant messaging. Online community

    servicesaresometimesconsideredasasocialnetworkservice,though

    inabroadersense,socialnetworkserviceusuallymeansanindividual

    centered service whereas online community services are group

    centered.Socialnetworkingsitesallowuserstoshare ideas,activities,

    events,and interestswithin their individualnetworks.Themain types

    of social networking services are those that contain category places

    (such

    as

    former

    school

    year

    or

    classmates),

    means

    to

    connect

    with

    friends (usually with selfdescription pages), and a recommendation

    system linked to trust. Social networking companies continue

    developing their products, SNS applications are growing. Which are

    sometimeshelpful?

    Who Use s SNSs

    Fully

    85.2%

    of

    respondent

    uses

    one

    or

    more

    SNSs

    .More

    than

    half

    (56.8%) of volume uses SNSs daily and rest (22.7%) uses it weekly or

    severaltimesperweek.

    http://en.wikipedia.org/wiki/Online_servicehttp://en.wikipedia.org/wiki/Online_servicehttp://en.wikipedia.org/wiki/Online_servicehttp://en.wikipedia.org/wiki/Social_networkhttp://en.wikipedia.org/wiki/Social_networkhttp://en.wikipedia.org/wiki/Social_networkhttp://en.wikipedia.org/wiki/Social_relationhttp://en.wikipedia.org/wiki/Social_relationhttp://en.wikipedia.org/wiki/Social_relationhttp://en.wikipedia.org/wiki/Web-basedhttp://en.wikipedia.org/wiki/Web-basedhttp://en.wikipedia.org/wiki/Web-basedhttp://en.wikipedia.org/wiki/Internethttp://en.wikipedia.org/wiki/E-mailhttp://en.wikipedia.org/wiki/E-mailhttp://en.wikipedia.org/wiki/E-mailhttp://en.wikipedia.org/wiki/Instant_messaginghttp://en.wikipedia.org/wiki/Instant_messaginghttp://en.wikipedia.org/wiki/Instant_messaginghttp://en.wikipedia.org/wiki/Online_communityhttp://en.wikipedia.org/wiki/Online_communityhttp://en.wikipedia.org/wiki/Online_communityhttp://en.wikipedia.org/wiki/Online_communityhttp://en.wikipedia.org/wiki/Online_communityhttp://en.wikipedia.org/wiki/Online_communityhttp://en.wikipedia.org/wiki/Online_communityhttp://en.wikipedia.org/wiki/Online_communityhttp://en.wikipedia.org/wiki/Instant_messaginghttp://en.wikipedia.org/wiki/E-mailhttp://en.wikipedia.org/wiki/Internethttp://en.wikipedia.org/wiki/Web-basedhttp://en.wikipedia.org/wiki/Social_relationhttp://en.wikipedia.org/wiki/Social_networkhttp://en.wikipedia.org/wiki/Online_service
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    According to ComScore, up to end of November 2011 number of

    visitorswererecorded..

    World wide Unique visitor PercentageFacebook.com 792,999 55.1%

    Twitter.com 167,903 11.7%

    Linkedln.com 94,823 6.6%GooglePlus 66,756 4.6%MySpace 61,037 4.2%Others 255.539 17.8%

    TOTAL 1,438,877 100%

    Wedefinesocialnetworksitesaswebbasedservicesthatallow

    individualto:

    (1)Constructapublicorsemipublicprofilewithinaboundedsystem,

    (2)Articulatealistofotheruserswithwhomtheyshareaconnection,

    (3)Viewandtraversetheirlistofconnectionsandthosemadeby

    otherswithinthesystem.Thenatureandnomenclatureofthese

    connectionsmayvaryfromsitetosite.

    http://en.wikipedia.org/wiki/ComScorehttp://en.wikipedia.org/wiki/ComScore
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    Whileweusetheterm"socialnetworksite"todescribethis

    phenomenon,theterm"socialnetworkingsites"alsoappearsinpublic

    discourse,andthetwotermsareoftenusedinterchangeably.

    "Networking"emphasizesrelationshipinitiation,oftenbetween

    strangers.While

    networking

    is

    possible

    on

    these

    sites,

    it

    is

    not

    the

    primarypracticeofmanyofthem,noritis whatdifferentiatesthem

    fromotherformofcomputermediatedcommunications(CMC).

    Whatmakessocialnetworksitesuniqueisnotthattheyallow

    individualtomeetstrangers,butratherthattheyenablesusersto

    articulateandmakevisibletheirsocialnetworks.Thiscanresultin

    connectionsbetweenindividualsthatwouldnototherwisebemade,

    butthat

    is

    often

    not

    the

    goal,

    and

    these

    meetings

    are

    frequently

    between"latentties"(Haythornthwaite,2005)whosharesomeoffline

    connection.OnmanyofthelargeSNSs,participantsarenotnecessarily

    "networking"orlookingtomeetnewpeople;instead,theyare

    primarilycommunicatingwithpeoplewhoarealreadyapartoftheir

    extendedsocialnetwork.Toemphasizethisarticulatedsocialnetwork

    asacriticalorganizing.

    WhileSNSshaveimplementedawidevarietyoftechnicalfeatures,

    theirbackboneconsistsofvisibleprofilesthatdisplayanarticulatedlist

    ofFriendswhoarealsousersofthesystem.Profilesareuniquepages

    whereonecantypeoneselfintobeing.AfterjoininganSNS,an

    individualisaskedtofilloutformscontainingaseriesofquestions.The

    profileis

    generated

    using

    the

    answers

    to

    these

    questions,

    which

    typicallyincludedescriptorssuchasage,location,interests,andan

    "aboutme"section.Mostsitesalsoencourageuserstouploadaprofile

    photo.Somesitesallowuserstoenhancetheirprofilesbyadding

    multimediacontentormodifyingtheirprofile'slookandfeel.Others,

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    suchasFacebook,allowuserstoaddmodules("Applications")that

    enhancetheirprofile.Thevisibilityofaprofilevariesbysiteand

    accordingtouserdiscretion.Bydefault,profilesonOrkutorhi5.com

    arecrawledbysearchengines,makingthemvisibletoanyone,

    regardlessof

    whether

    or

    not

    the

    viewer

    has

    an

    account.

    Alternatively,

    siteslikeMySpaceallowuserstochoosewhethertheywanttheir

    profiletobepublicor"Friendsonly."Facebooktakesadifferent

    approachbydefault,userswhoarepartofthesame"network"can

    vieweachother'sprofiles,unlessaprofileownerhasdecidedtodeny

    permissiontothoseintheirnetwork.Structuralvariationsaround

    visibilityandaccessareoneoftheprimarywaysthatSNSsdifferentiate

    themselvesfromeachother.Afterjoiningasocialnetworksite,users

    arepromptedtoidentifyothersinthesystemwithwhomtheyhavea

    relationship.Thelabelfortheserelationshipsdiffersdependingonthe

    sitepopulartermsinclude"Friends,""Contacts,"and"Fans."MostSNSs

    requirebidirectionalconfirmationforFriendship,butsomedonot.

    Theseonedirectionaltiesaresometimeslabeledas"Fans"or

    "Followers,"butmanysitescalltheseFriendsaswell.Theterm

    "Friends"canbemisleading,becausetheconnectiondoesnot

    necessarily

    mean

    friendship

    in

    the

    ever

    day

    vernacular

    sense,

    and

    the

    reasonspeopleconnectarevaried(Boyd,2006).Thepublicdisplayof

    connectionsisacrucialcomponentofSNSs.TheFriendslistcontains

    linkstoeachFriend'sprofile,enablingviewerstotraversethenetwork

    graphbyclickingthroughtheFriendslists.Onmostsites,thelistof

    Friendsisvisibletoanyonewhoispermittedtoviewtheprofile,

    althoughthereareexceptions. MostSNSsalsoprovideamechanism

    foruserstoleavemessagesontheirFriends'profiles.Thisfeature

    typicallyinvolves

    leaving

    "comments,"

    although

    sites

    employ

    various

    labelsforthisfeature.Inaddition,SNSsoftenhaveaprivatemessaging

    featuresimilartowebmail.Whilebothprivatemessagesandcomments

    arepopular onmostofthemajorSNSs,theyarenotuniversally

    available.Beyondprofiles,Friends,comments,andprivate

    messaging,SNSsvarygreatlyintheirfeaturesanduserbase.Somehave

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    photosharingorvideosharingcapabilities;othershavebuiltin

    bloggingand

    instant

    messaging

    technology.

    There

    are

    mobile

    specific

    SNSs(e.g.,Dodgeball),butsomeweb basedSNSsalsosupportlimited

    mobileinteractions(e.g.,Facebook,MySpace,andCyworld).Many

    SNSstargetpeoplefromspecificgeographicalregionsorlinguistic

    groups,althoughthisdoesnotalwaysdeterminethesite's

    constituency.Orkut,for example,waslaunchedintheUnitedStates

    withanEnglishonlyinterface,butPortuguese speakingBrazilians

    quicklybecamethedominantusergroup.Somesitesaredesignedwith

    specificethnic,religious,sexualorientation,political,orotheridentity

    drivencategoriesinmind.

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    1. To study the usage of social networking sites across the age range2. To study the impact of negative experiences of online social networking.

    3. To study the reasons for the use of social networking sites.

    1.To study the usage of social networking sites across the age range:-

    There is no doubt that young people are often more eager about

    embracingnewtechnologiesthanadultsandbecomehighlyskilledvery

    quickly.

    They

    are

    also

    more

    vulnerable

    and

    less

    inhibited

    in

    theircommunication than adults and therefore may become exposed to

    risks.Theuseofsocialnetworkingsiteshasbeen the focusofa large

    number of research studies. In the currentstudy we looked at use of

    social networking sites across the age range. Eightysix per cent of

    survey participants reported that they currently use online social

    networkingsites.Abreakdownofusersandnonusersbyagegroup is

    presentedinFigure1.Thefindingsindicatethatalmostalloftheyoung

    adults

    who

    completed

    this

    survey

    (97%)

    were

    accessing

    online

    socialnetworking sites. However, a large number of adults aged 31 to 50

    years(81%)and64percentofadultsover50alsoreportedusingthese

    sites.Inidentifyingthosesocialnetworkingsitesthatparticipantsused

    the most, an overwhelming majority of respondents reported using

    Facebook (95%).Smallernumbersofparticipantswereusingsites like

    Twitter (2%), RSVP (1%), and Windows Live Spaces (1%). There was

    little variationon thesitesusedacross theagegroupswithFacebook

    being

    the

    primary

    onlinesocial

    networking

    site

    across

    all

    ages.

    There

    wasadecreaseinthenumberofonlinefriendswithincreasingagewith

    thoseagedbelow30reportinganaverage263friends,thoseaged31to

    50 reporting an average 206 friends and those over 50 having 92

    friends(theaverageoverallwasreportedas205friends).

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    97%81%64%3%19%36%0%20%40%60%80%100%Young Adults (18 to

    30)Adults(31to50)Adults(over50)NonuserUser

    2. To Study the impact of negative experience ofonline social networking

    There has been significant interest and concern about the risks of

    onlinesocialnetworkingbecauseofaccesstopersonalinformationand

    the anonymity that the system allows. A number of public cases of

    bullyingandidentitythefthaveputthisissueinthepublicarena.Inthe

    surveyparticipantswereaskedwhethertheyhaveeverhadabadsocial

    networking experience. A considerable number of respondents (28%)

    reported having had a negative online experience with adults aged

    below30themost likelytoreportthis(60%).Theseparticipantswere

    asked to provide further information about the negative experience.

    For most respondents the experience reflected unwanted contact or

    people posting inappropriate or upsetting information online. Some

    respondents specified having online bullying and provided examples

    such as abusive messages and harassment from someone of the

    opposite

    sex.

    Although research into young people reportsvarying ratesof bullying

    acrossagesandbasedondefinitionsofbullying,theresults foradults

    presented here are not much different from findings for younger

    people. However, it should be noted that in the current survey we

    askedparticipantstoidentifyabadexperienceratherthanbullyingper

    se.Ifthesurveyhadaskedspecificallyaboutbullyingthismayhaveled

    to different results. An interesting outcome of the survey was that

    when

    participants

    provided

    information

    about

    bad

    experiences

    manyalso indicatedhowtheymanagedtheexperiencesuchasblockingthe

    person from contacting them, indicating that the experience had led

    themtoconsiderwaystoavoidsuchoccurrencesinfuture.

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    3. To study the reasons for the use of social networking sites

    Participants were asked their reasons for accessing social networking

    sites.Table2presentstheresponseswithregardtothepurpose(s)for

    using online social networking sites. Most respondents identified a

    range

    of

    reasons,

    with

    those

    most

    endorsed

    being

    about

    connecting

    withfriendsandfamily.

    Table 2. Responses to the question: For what purpose(s) do you use socialnetworking sites?

    Keepingintouchwithfriends 1387 88%

    Findingout

    what

    other

    people

    are

    doing

    948

    60%

    Keepingintouchwithfamily 908 58%

    Trackingdownandcontactingnewfriends 804 51%

    Generalchattingwithothers 788 50%

    Postingphotosofmyselforothers 782 50%

    Sharinginformationonlinewithothers 742 47%

    TellingotherswhatIvebeendoing 701 44%

    Invitingpeopletoanevent 625 40%

    Makingarrangements

    to

    meet

    someone

    487

    31%

    Playingnetworkinggames 393 25%

    Makingnewfriends 289 18%

    Other 86 5%

    Otherreasonsforusingsocialnetworkingsitesincludedcheckingup

    onkids,gettinginvitestoeventsandacommonthemewastheuse

    of

    networking

    sites

    for

    business,

    promotion

    and

    professional

    networking.

    Thesurveyresultswerepositivewhen lookingatthe impactofonline

    social networking on social relationships. A large proportion of

    respondents (53%) felt that online socialnetworking allowed them to

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    beincontactwithpeoplemoreregularly,andfor79percentofsurvey

    participants ithelped them tokeep in touchwithpeoplewho live far

    away.Twentysixpercentofrespondentsstatedthattheyattendmore

    social events when compared to before they were using social

    networking

    sites,

    suggesting

    that

    the

    use

    of

    online

    social

    networking

    sites increases both online and facetoface social interactions. Open

    ended responses from participants supported the convenience of

    online social networking as a communication tool for sharing

    information, making meeting or event arrangements, and staying in

    touchwithpeoplethattheymaynototherwisecontact(e.g.,byphone

    orfacetoface).

    It is interestingtonotethatmorethanhalfofrespondentsaged18to

    30 felt they would lose contact with many of their friends if they

    stopped using online social networking (52%). This was less of a

    concernfortheover50agegroup,withonly26percentofthisgroup

    concerned about losing friendships. With regards to contact with

    family, over a quarter of respondents believed that they would lose

    contact with some family members if they ceased using social

    networkingsites.

    Respondents

    were

    asked

    about

    their

    preference

    for

    online

    communication when compared to facetoface interactions. The

    majorityofrespondentsreportedthattheypreferredtocommunicate

    withpeople inpersonrather thanusingonlinesocialnetworkingsites

    (54%,with25%neutralonthismatter)suggestingthatpeoplearenot

    necessarily moving away from facetoface interactions but perhaps

    used online social networking to enhance their in person

    communications.Curiously,thesamenumberofrespondentsreported

    feelingmore

    confident

    socialising

    online

    than

    in

    person

    (54%,

    with

    15%

    neutral)whileasmallnumberofparticipants (8%) indicatedthatthey

    felttheyweretreatedbetteronlinethaninfacetofacerelationships.

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    EXAMPLES OF SOCIAL NETWORKING SITES

    MeetUp.com

    Meetup.com isanetworkingsitealmostentirelydevotedtoarrangingmeetingsfor

    communities with likeminded interests. Unlike most other social

    networks,wherethe

    focus is towardsuserprofilesand thenetworksofpersonal friendsor

    associates,

    Meetuporganizeslocalinterestgroupsthatmeetmonthlyatlocalcafes

    and

    establishments.Meetupearnsmoneyfromestablishmentsthatpayto

    belistedas

    possiblevenuesforthesemeetings,andalsofromservicessuchastext

    advertisingand

    itsadvancedMeetupPlusfunctionality.

    evite.com

    Almost the same as MeetUp. Allows users to create invitations for

    events,sendthemtofriends,setupplacestomeet,andcoordinatetheevent.

    Ryze.com

    Ryze was originally an online business networking site, but members

    havealsobeen

    using the site to communicate with other members for dating and

    othersocialnetworking

    purposes

    through

    the

    use

    of

    photos

    in

    each

    members

    profile.

    It

    is

    a

    freeservice,but

    members can also subscribe to gold membership, which is a paid

    servicethatenables

    members to perform advanced searches. The Ryzesite also organizes

    eventsforpeople

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    offline. Ryze profiles containguest books for other members to leave

    messagesoremails

    forotherusers.Italsolistsasectionforclassifiedswhichmemberscan

    postto.

    Thesite

    currently

    contains

    about

    250,000

    profiles.

    Friendster.com

    Friendster isprimarilyasite forsocialconnections: fordatingthrough

    onesownfriends

    and their friends; for making new friends; and for helping friends to

    meetnewpeople.A

    membersphotoandprofileareonlyshowntopeopleintheirpersonal

    networkand

    messages can only be sent and received from those with a mutual

    networkoffriends.

    SizeoftheFriendsternetworkisabout17millionprofiles.

    Orkut.com

    Orkuthasattracteda lotofattentionbecauseof its tieswithGoogle,

    forwhomthesite

    developer works for.Primarily asocialsite,Orkut hasa relatively low

    userbase

    as

    it requiresan invitation tojoin.Communitiesarecreatedunder thirty

    orsogeneral

    category headings and contain usual message forums and events

    listings.Orkuthas

    been criticized for its poor privacy policy, which has recently been

    revised.

    LiveJournal.com LiveJournal is basically a blogging service, but the

    memberscanaddothermembersas

    friends,thusgettingasummarybloglineoftheirblogentries.

    MySpace.com

    MySpace is anothernetwork with a slightly blurred target, but mostly

    friendoriented.

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    MySpace is becoming popular among teens and young people. One

    interestingfeature

    isthatmusicalartistsareallowedtocreatetheirownprofilesandare

    giventheoptionto

    poststreaming

    MP3s

    of

    their

    songs

    to

    build

    up

    larger

    fan

    bases.

    Some

    bandsevenallow

    theMP3stobedownloaded.Size:14.5millionprofiles.

    Tribe.net

    Tribeaims tokeep itsservices tomembers freeofchargebyderiving

    revenuefromjob

    postings and featured listings. While Tribe is primarily used for social

    purposes,for

    example if someone moves to a new area and they are looking for

    informationon

    accommodation or restaurants or concerts, the site does include

    professionalelements

    such as job postings. As well as each user having a defined set of

    friends,Tribecontains

    many categories of communities where each community is termed a

    tribe,and

    a

    message forum and events listing is associated with that tribe.

    Messagesfromforums

    are also made available in RSS format for use in desktop news

    aggregatingapplications.

    WhoAt.com

    WhoAt is a social networking and dating site designed for mobile

    phones.Youtellit

    whereyouareandittellsyouwhereyourfriendsandnearbypotential

    friendsare.

    WhoAt works via mobile phone browsers, SMS, and standard web

    browsers.

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    Business Networks:LinkedIn.Com

    LinkedIn

    looks

    like

    the

    most

    professional

    looking

    of

    all

    the

    social

    networkingservices,

    and is very oriented toward your professional network and not your

    broaderpersonal

    network.Infact,unlikealmostalltheothersites,LinkedIndoesn'tallow

    foryoutoadda

    photo toyourprofilepage.LinkedInallowsmembers to look forjobs,

    seekingoutexperts

    in

    a

    particular

    area,

    or

    to

    make

    contact

    with

    other

    professionalsthroughachainof

    trusted connections. LinkedIn is probably the site with the least

    potentialforsocial

    purposes.SizeoftheLinkedInnetworkisabout2.5millionprofiles.

    Ecademy.com

    Ecademy isabusinessnetworkingsitebuiltupofanetworkoftrusted

    business

    connectionsfor

    people

    to

    share

    contacts

    and

    business

    opportunities.

    It

    isfreetojoin,

    howevermembershipcanbeupgradedtopowernetworker.Ithasalist

    ofEcademy

    clubs that its members canjoin, as well as listings of meetings and

    whentheywillbe

    taking place. It also contains a list of networking regions globally for

    arrangingmeetings

    andeventsoffline.

    OpenBC.com

    "The European Version of LinkedIn". Initially free, but has a golden

    membership,which

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    givesaccesstoextendingfeatures.

    Spoke.com

    Spoke is a professional networking site that helps people build their

    businessnetwork

    connections online. Spoke helps its members to increase their

    prospectsfor

    opportunities,and inhelping to findajob italsoenablesmembers to

    obtainreferrals

    throughpeopletheyalreadyknow.

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    A

    considerable

    amount

    of

    work

    has

    been

    done

    in

    this

    field

    andseveral articles areavailableontheinternetand magazinesabout the

    socialnetworking sites. So first wecarried out a literature survey

    of the available data for collection of secondaryinformation.We

    followeditbyadescriptiveresearchdesigninordertounderstandthe

    problemandcarryouttheresearchinlucidmanner.

    SamplingTechnique:ConvenientSampling

    SampleUnit:GeneralPublicofPune&Mumbai

    SampleFrame:SNSusersandnonuserinPune&Mumbai

    SampleSize:50

    DataCollectionmethod:Aftersecondarydatacollectionthroughdatacollectionovertheinternet,aprimaryresearchwascarriedout

    throughaquestionnaire.Thequestionnairewaswellstructuredandthe

    responsesweresoughtfromtherespondents.Thenatureofthe

    questionswassuchthatitavoidedambiguousresponsesfromthe

    respondentsanditalsohelpedinquickanalysisofthedatacollected.

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    Twomethodsofquestioningwereusedforthedata

    collection:

    1). Person Assisted: The responses were collected by personalquestioning. Theresponses were taken from the generalpublic.

    this form ofquestioning helped the respondent to understand the

    questions better and answeraccordingly.

    2).Webenabled:Thequestionnairewasemailedtorespondentswhofilleditandthenmaileditbacktous.Aflawthatwerealizedhere

    wasthat

    some

    of

    the

    respondents

    did

    not

    understand

    the

    questions

    and hence could not answer them to the best of theircapability,

    unliketheothermethodemployedwherethequestionscouldbe

    explainedifrequired.

    3).Questionnaire:Structuredquestionnaireismadeandresponses

    weresought

    from

    the

    respondents.

    Secondary

    Research

    .

    A secondary literature :

    Review will be done to study the reasons behind thegrowing

    usageofsuchsitesandwhatarethevariousimpactonSociety.

    QUESTIONAIREDESIGN:Questionnairewasdividedintofivemajorheads:

    1. Generalinformation

    2. Timespentonsites

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    3. Activities

    4. Useofsocialsitesforbusiness

    5. Theiranalysisofsites

    SamplingDesign:

    Thetargetpopulationforourresearchwasdefinedasthestudents

    whoform themajor chunkof users of these social networking

    sites.

    This

    was

    done

    to

    have

    a

    better

    insight

    into

    the

    research

    as

    the target population was one which is themost avid user of

    these sites and could provide good responses. Even the

    understandingofthequestionnairewaseasytothemastheywere

    familiar withthesitesand quite clear about the reasons they use

    it for and the various problems that theyface. Theextent of the

    surveywaslimited to thegeneralpublicofPune&Mumbai,

    Maharashtra. However, through online survey some regions

    outside

    Bhubaneswarwere

    also

    reached

    to

    validate

    the

    information

    collectedfromBhubaneswar.Sampling frame can be defined as all

    the users of social networking sites in thevicinity.Oncethe

    samplingframewasdecidedsimplerandomsamplingmethodwasused

    toselecttherespondent.Inthepersonassisted survey,almost

    everyone inthesamplingframehadanequalchanceofbeingselected

    andwegottheresponsesfilledthroughthosepeoplewhowerereadily

    andwillinglyacceptingtofillit.

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    Wehad50filledupquestionnaire.Thedatafromthesequestionnaire

    wasanalyzedthroughfollowingtechniques.

    CLUSTERANALYSIS:Clusteranalysisorclusteringistheassignmentofasetofobservationsintosubsets(calledclusters)sothatobservationsinthe

    sameclusteraresimilarinsomesense.Dependinguponthevarious

    motivatingfactorsandthestylesofusagehereticalclustering

    techniqueswasapplied.Therewasnoneedfeltforfactoranalysisas

    onlyfewvariablesemergedfromthestudy.

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