imm research- case study - germany & polland

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  • 8/2/2019 Imm Research- Case Study - Germany & Polland

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    5/8/2012 Ruth A Pagell

    International Marketing

    Research and Advertising

    Case Studies:

    Germany and Poland

    Derived from a presentation for the Higher School of Business National Louis University

    Ruth A. Pagell and Maria Sidor

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    5/8/2012 Ruth A Pagell

    Demographics, Lifestyle and Consumer Behavior

    Marketing Research

    Market Share

    Advertising

    International Marketing Research and Advertising

    Types of Information

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Marketing Demographics

    Age and age distribution

    Income and income distribution

    Place of residence - urban, city, by region

    Education

    Marital status

    Sex and race/ethnicity

    Occupation

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Marketing Demographics

    How many people live in Germany?

    How many people living in Germany are between the ages of15 - 29?

    How many people living in Berlin today are between the agesof 15 - 29? In 2025?

    How much do Germans spend per capita on clothing? How

    does that compare to the US and UK?

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    International Marketing Research and Advertising

    Regions Statistical Yearbook 2003

    Map 7.2 pg 93

    Marketing Demographics Regional Information

    European Union

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Culture and Lifestyles

    Personal Habits

    Cultural interests

    Religious activities

    Involvement in sports

    Hobbies

    Group affiliations

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Why you need to understand lifestyles

    A company did conduct a survey of Germans,

    French and Italians. It concluded that West

    Germans and French ate more spaghetti thanItalians.

    The questions they asked were about purchases of

    brand name and packaged spaghetti. Italians buytheir pasta in bulk.from David A. Ricks, Blunders in international business, 1999

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    International Marketing Research and Advertising

    14.3 Clothing and Footwear

    The German clothing industry generated a turnover of EUR9.246 billion in

    2003, a decline of 5.8% on 2002, when turnover stood at EUR10.041billion. Losses were noted for the whole review period from 1998 to2003. In 1998 sales had stood at EUR11.559 billionGerman consumers are spending less money on their clothes asincreased competition brings down the prices, especially after theabandonment of the discount law in 2001. Until 2001 retailers were onlyallowed to provide for a rebate of 3% of the sales price, except forspecial occasions, such as the two sales periods in January and July.Sales and rebates are now possible throughout the year although many

    consumers claim that the two sales periods (winter and summer sales)should still be taking place.

    Increased on-line shopping of clothes is also leading to a further fall in

    prices of clothes and footwear.

    Global Market Information Database

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    5/8/2012 Ruth A Pagell

    Consumer buying behavior

    Consumer buying patterns

    Consumer purchasing power

    Consumer demand

    Consumer preference

    Consumption

    International Marketing Research and Advertising

    Consumer Behavior

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Q: What are the Germans online retail consumer

    behavior patterns?

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Data Collection Issues

    Lack of of comparable data among countries

    Absence of secondary data in general

    Difficulties gathering primary data in a countrynot your own

    Differences in definitions and data collection

    methods

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Pitfalls of Secondary Market ResearchInformation and Data

    How has the market been defined and is it the sameacross countries?

    How has the information been collected?

    Are the consumer demographics collected using thecategories you would use?

    Is there brand level information?

    Is there regional information?

    i l k i h d d i i

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    International Marketing Research and Advertising

    Marketline Consumer products Direct; Business SourcePremier and Dialog

    Euromonitor Consumer Products, Retail In GMID and DIALOG

    Mintel Consumer Products, U.S. and someEurope

    Direct

    eMarketer Online, Internet Business Direct

    Gartner Technology Direct; Emory local load

    Jupiter Online. Internet business Direct

    Profound Commercial portal for marketresearch reports worldwide

    Special permission for useby Goizueta students

    Business Insights Consumer Goods, TechnologyFinance,Healthcare, Energy

    Direct

    Off the Shelf Reports available to Goizueta students

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Marketline Euromonitor

    Apparel Retail in Germany Clothing Retailers in Germany(on Dialogweb)

    Apparel and Textiles inEurope

    Retailing in Germany /Country

    Report (GMID)

    Global Apparel, Retail andSpecialty Goods

    Global Retailing

    Sample Consumer Market Research Reports

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    International Marketing Research and Advertising

    Sample report from Profound

    2004 Dialog, a Thomson business

    Access to Profound at Emory is limited

    to Goizueta students working with alibrarian

    Search for global clothing reportSelect specific sections with uniqueInformation.

    http://www.dialog.com/legal/http://www.dialog.com/legal/
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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Esomar Directory Search (107 Agencies)

    AMR - Advanced Market Research GmbH

    Answers Teststudio GmbH ASAP GmbH

    Gesellschaft fr Sensorische Analyseund Produktentwicklung mbH

    ASK Gesellschaft fr Sozial- und Konsumforschung mbH

    Basis-Kontakt Marktforschung - Fieldservice GmbH & Co. KG

    BERENT Deutschland GmbH

    bmc - agency for business marketresearch & consultancy GmbH

    CCSI GmbH

    http://www.esomar.org/esomar/show/id=52609

    Q: What German market research firms cover the retailindustry?

    http://www.esomar.org/esomar/show/id=140903/dbid=110174/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=160814/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113110/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113110/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113110/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=110520/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=112616/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113308/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=173792/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=173792/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113308/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113308/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113308/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113308/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=112616/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=112616/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=112616/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=112616/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=112616/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=112616/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=110520/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=110520/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=110520/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=110520/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113110/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113110/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113110/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113110/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113110/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=113110/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=160814/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=110174/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=110174/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=110174/typeofpage=41088http://www.esomar.org/esomar/show/id=140903/dbid=110174/typeofpage=41088
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    5/8/2012 Ruth A Pagell

    International Marketing and Advertising

    Market Research Reports

    Industry Reports

    Investment Bank Reports

    Trade Association Information

    Trade Journal Articles

    GMID Company and Shares

    Sources for Market Share Data

    S i

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    MEDIAMARK REPORTER Syndicated Demographic Data

    Spring 1996

    Beverages Alcohol Beer Imported Adults

    Usersprojecti

    ons

    Total 191663 23504 100 12.3 100

    Men 91780 15018 63.9 16.4 133

    Women 99882 8486 36.1 8.5 69Graduated

    College39600 8267 35.2 20.9 170

    Did not

    Graduate

    High School

    36567 2187 9.3 6 49

    18-24 24848 3760 16 15.1 123

    Executive/ 17299 3470 14.8 20.1 164

    H/D Income

    > 75 000 .

    30884 6120 26 19.8 162

    MSA

    Suburban

    92855 13315 56.7 14.3 117

    Unmarried 42982 6754 28.7 15.7 128White 162526 20322 86.5 12.5 102

    Read

    Newspapers

    101489 13527 57.6 13.3 109

    Radio:

    Classical

    3849 956 4.1 24.8 203

    ESPN2 8791 1712 7.3 19.5 159

    WSJ 3226 1009 4.3 31.3 255

    IndexAll Base Pct of

    users -

    ct dwn

    Pct

    popula

    tion

    12.3% of population drinkimported beer =100

    35.2% of imported beerdrinkers are collegeGrads

    20.9% of college

    graduates drinkimported beer

    Syndicated Market DataThis type of information is NOT

    available to Emory for non-U.S.

    data.

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Advertising Topics

    Advertising Agencies

    Advertising Expenditures

    Advertising Rates

    Advertising Regulations

    Advertising Organizations

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    International Marketing Research and Advertising

    Copyright 2004 Reed Elsevier Inc. All rights reserved.

    Published by National Register Publishing.

    Standard Directory of International Advertising Agencies

    Grey Worldwide GmbH & Co. KGPO Box 101051

    40215Dusseldorf, Germany

    Telephone:(49) 211 3807 0

    Fax:(49) 211 3807 367

    SDAA NUMBER: 1397-026

    * * * * * * * * * * ACCOUNT INFORMATION * * * * * * * * * * * * *

    ... Natreen - Quenty - SalinaSeagram Deutschland GmbH - Glen Grant & Gianni Kattus Prosecco

    Ben Sherman - Men's & Women's ClothingSkoda Volkswagen AG - Cars

    SmithKline Beecham CAT MAN - Consumer HealthcareSmithKline Beecham CEE - Aquafresh - Coldrex - ...

    LOAD-DATE: December 20, 2004

    I t ti l M k ti R h d Ad ti i

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    Advertising Rates - SRDS

    http://www.srds.com/

    International Marketing Research and Advertising

    From StandardRate & Data ServiceConsumer Magazines;includes U.S. rates butinternational contacts.

    http://www.srds.com/http://www.srds.com/
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    International Marketing Research and Advertising

    Q: Are there articles about advertising regulations in Germany?

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    CASE 2 Poland

    Regional Data

    Lifestyle Information

    Consumer Buying Behavior

    Sample Market Reports

    Market Research Firms

    Advertising Agencies

    Advertising Regulations

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    Demographic Data by RegionInternational Marketing Research and Advertising

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    International Marketing Data and Advertising

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    International Marketing Data and Advertising

    Q: Why do Polish consumers purchase mobile phones?Answer in Gartner *

    Consumer Buying Behavior

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    International Marketing Data and Advertising

    Marketline Euromonitor

    Poland Beer Polish Market for Confectionery

    European Dairy Food Market Consumer Eastern Europe

    Diet Watchers 2003 (U.S. andEurope)

    World Market for Soft Drinks

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Sample Consumer Market Research Report Contents

    Poland Beer (Datamonitor Industry Profile)

    Market Overview

    Market Value

    Market Segmentation

    Competitive Landscape

    Leading Companies

    Market Forecasts through 2006

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Central and Eastern Europe Internet Access (Jupiter)

    Executive Summary

    Online Households and Individuals: Estonia Will Remain at the

    Vanguard of Internet Adoption in Central and Eastern Europe

    Fig 13: Key Data for Poland

    Total Households

    Total PopulationOnline Households and Household Penetration

    Online Individuals and in Individual Penetration

    Sample Technology Market Research Report

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Esomar Directory Search (24 firms)

    AGB Polska

    ALMARES Ltd. Institute for Consulting and Market Research

    ARC Rynek i Opinia

    BPS Consultants Poland Ltd.

    BSM - Badania Spoleczne I Marketingowe (BSM - Social & Market

    Research)

    CASE Consumer Attitudes & Social Enquiry

    CBOS (Public Opinion Research Center)CEM Market and Public Opinion Research Institute

    Polish Marketing Research Firms

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Polish Market Research Firms

    from the Polish Internet

    http://www.poland.pl/directory/index.htm?category_id=740http://www.poland.pl/directory/index.htm?category_id=740
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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    Biuro Reklamy SA.

    Ul. Flory 9,

    00586 Warsaw Poland

    * * * * ACCOUNT INFORMATION * * * *

    AZRobert Bosch

    British Sugar Overseas

    CFMEACTIM

    Chrysler

    Creditanstalt S A

    Creolla

    Dell

    Source: Standard Directory of Advertising

    Agencies Lexis-Nexis

    Polish Advertising Agency

    Lexis-Nexis

    International Marketing Research and Advertising

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    Polish Ad Agency Website

    http://www.brsa.com.pl/?lang=en

    International Marketing Research and Advertising

    Polish Advertising Agency Website

    http://www.brsa.com.pl/?lang=enhttp://www.brsa.com.pl/?lang=en
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    International Marketing Research and Advertising

    Advertising Regulations - Poland

    i l k i h d d i i

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    5/8/2012 Ruth A Pagell

    International Marketing Research and Advertising

    http://www.media.com.pl/

    http://www.media.com.pl/http://www.media.com.pl/
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    5/8/2012 Ruth A Pagell

    International Business ResearchInformation Resources on the Goizueta Business Library Web

    Information Guides Global Perspectives Industry, Issues,

    Country

    International Marketing Companies,Industries, Country, People, Marketing

    International Trade Coding, U.S. Data, Intl

    Data, Commercial Data, News and articles

    International CompaniesOverviews,Companies by industry, locating companies

    http://business.library.emory.edu/info/global_perspectives/index.htmlhttp://business.library.emory.edu/info/global_perspectives/index.htmlhttp://business.library.emory.edu/info/international_marketing/index.htmlhttp://business.library.emory.edu/info/international_marketing/index.htmlhttp://business.library.emory.edu/info/international_trade/index.htmlhttp://business.library.emory.edu/info/international_trade/index.htmlhttp://business.library.emory.edu/info/international_companies/index.htmlhttp://business.library.emory.edu/info/international_companies/index.htmlhttp://business.library.emory.edu/info/international_trade/index.htmlhttp://business.library.emory.edu/info/international_trade/index.htmlhttp://business.library.emory.edu/info/international_marketing/index.htmlhttp://business.library.emory.edu/info/international_marketing/index.htmlhttp://business.library.emory.edu/info/global_perspectives/index.htmlhttp://business.library.emory.edu/info/global_perspectives/index.html