M406

International Marketing

TERM PAPER PRESENTATION

Muhammad Muhaiminul Almee Shovon 17Ariq Rahman 24

Sabrina Farah Kaisar 26Mohammad Daulat Al Rashid 39

Hasib Al Farabi 54

Business Etiquette in

Asia

JAPAN

JAPANAttire, Greeting, Body Language• Decent and conservative• No ‘heavy shaking’ hands• Never pat on shoulder• Be wise with your eyes• Nod while listening• Stand apart• Tidy hair cut• Bow• Memorize…

Hajimemashite-Thank youOhaiyogozaimas-Good morningKonnichiwa-Good afternoonKonbanwa-Good eveningSayonara-Good bye

JAPANMeeting & Negotiation• Listen, Listen, Listen!• Respect the silence• Respect the senior• Follow exact agenda• Notify early• Take a small gift• ‘Worship’ time• Love ‘Yes’• Space to renegotiate

JAPANDining• Know your plates & glasses• Know your chopstick• Learn to hesitate!• Sample each dish• Don’t reject a drink• Slurp your noodles• Don’t finish your soup • No ‘tipping’

Gift• Ritual is more than value• Your gift is always ‘small’• Have one for everyone• Wrapping does matter• After the first meeting• Avoid ‘four’• Flowers and chocolates

are OK

Business card• Invest!• A ‘must have’• Never flick, throw, slide• Never write on• Use card case• Translation• Mention rank

SAUDI ARABIA

SAUDI ARABIAAttire, Greeting, Body Language• Decent and conservative• Warm handshake & kiss• Make an ‘Ahlan wa Sahlan’• Stand close• Eye contact• Going ‘personal’ easily• Talk ‘non-business’• Watch your hand• Gender does matter

Meeting & Negotiation• Respect the senior• Morning is good• Be prepared to wait• Get personal, win the trust• Go slow• Decisions overturn• No hurrying, no pressure

SAUDI ARABIA

Dining• Expect a dinner at home after

business hours• Be showered with food• Don’t wonder at a whole lamb

roast• Be a family-guy• Use right hand• Accept the drink if offered• Have a little talk• Show admiration and gratitude• Sample each dish• Say ‘Shokran’, or ‘Sufra Dayma’

Gift• Don’t admire much, or

you can get a gift!• Souvenirs, flowers and

chocolates are OK• Cigarette is a gift if you

have enough• Don’t open a gift right

when you get• Alcohol can ruin

Business card• Use right hand to give or

take• Use card case• Translation• Mention rank

SAUDI ARABIA

SOUTH KOREA

Gangnam Style!!

SOUTH KOREA

Attire, Greeting, Body Language• Decent and conservative• Bow and shake hands• Keep moderate eye contact• Stand apart• Use all fingers for pointing• Wait to get introduced• Don’t use ‘fellow’, ‘guy’, ‘this man’, ‘that man’• Bow individually while saying good bye

SOUTH KOREAMeeting & Negotiation• Be on time• Respect the senior• Follow exact agenda• Notify early• Go slow, it may take long• Take a small gift• Love ‘Yes’• Give space to renegotiate• Use third party• Give pauses for translation

Dining• Arrive at least 30 minutes before• Women don’t pour other women’s

glass• Talk less• Know your plates & glasses• Don’t reject a drink • No ‘tipping’• Offer a pay politely

Gift• Offer & receive with both hands• Reciprocate • Wrap with light color• Small gift, candy, cakes, cookies,

flowers, fruits are OK• Don’t give liquor to a woman• Don’t give expensive gifts, knives

or scissors, gifts with red writing• 7 is nice, Avoid 4

Business card• Invest!• A ‘must have’• Never flick, throw, slide• Never write on• Use card case• Translation• Mention rank

SOUTH KOREA

THANK YOU

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