ill cost calculator: what’s in it for you?
TRANSCRIPT
ILL Cost Calculator: Whats in it for you?
ILL Cost Calculator: Whats in it for you?Dennis MassieProgram Officer, OCLC Research
University of Chicago October 27, 2016
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What
Our aspirations for the calculatorProvide fresh data about current modelsHelp establish best practices Facilitate comparison to anonymized peersSupport evidence-based decision-making
Use CasesUsers want to know:Their resource sharing unit costsHow those costs evolve over timeHow their costs compare with peersUsers would like to project:The financial impact of automating a processOf buying a high-end scannerOf implementing a new local DocDel service
Make data entry simple and easyMinimize collection of confidential or sensitive dataAggregate and anonymize data in reportsUse existing functionality where possibleAim to produce actionable intelligence, not satisfy curiosity
Some guiding principles
Why
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Where is the fresh ILL cost data?
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Where is the fresh ILL cost data?
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Where is the fresh ILL cost data?
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Where is the fresh ILL cost data?
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Where is the fresh ILL cost data?
$17.50/$9.27
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Where is the fresh ILL cost data?
$17.50/$9.27
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Where is the fresh ILL cost data?
$17.50/$9.27
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Where is the fresh ILL cost data?
$17.50/$9.27
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Where is the fresh ILL cost data?
$9.62/$3.93
$17.50/$9.27
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Where is the fresh ILL cost data?
$9.62/$3.93
$17.50/$9.27(72 responses)
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Where is the fresh ILL cost data?
$9.62/$3.93(23 responses)
$17.50/$9.27(72 responses)
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Aneheim Angels
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Aneheim Angels
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Aneheim Angels
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WHO
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Megan Gaffney, University of DelawareJustin Hill, Temple UniversityRalph LeVan, OCLC ResearchMargarita Moreno, National Library of AustraliaMoi!
ILL Cost Calculator Working Group 2013-now
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Jenny Lee, University of California, Los AngelesMegan Gaffney, University of DelawareJustin Hill, Temple UniversityMargarita Moreno, National Library of AustraliaLars Leon, University of KansasBrian Miller, The Ohio State UniversityDavid Larsen, University of ChicagoRonald Figueroa, Syracuse UniversityMatthew Sheehy, Brandeis UniversityJosh Steans, University of Wisconsin-StoutDon Pawl, University of Colorado at Colorado Springs
Beta Testers October 2015-present
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Background:6 Years ago we conducted a cost analysis for ILL and On-Campus Document DeliveryProcess took 1 yearsResults:Increased our article charge from $11 to $15Increased our DDS charge from $3.25 to $5Future:Conduct cost analysis every 5-10 yearsILL Cost Calculator is identical to how we conducted our cost analysisWHY DID UCLA BECAME A BETA TESTER?
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how
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Recent issues tackled by the Betas
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Recent issues tackled by the BetasWhich staff should we include?Circ? Offsite storage? Mail room? Work study?
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Recent issues tackled by the BetasWhich staff should we include?Circ? Offsite storage? Mail room? Work study?What equipment should be counted? Amortized?High-end scanners? PCs? Printers? MFDs?
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Recent issues tackled by the BetasWhich staff should we include?Circ? Offsite storage? Mail room? Work study?What equipment should be counted? Amortized?High-end scanners? PCs? Printers? MFDs?How should we define an unfilled request?From the patrons POV? The ILL systems?
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Recent issues tackled by the BetasWhich staff should we include?Circ? Offsite storage? Mail room? Work study?What equipment should be counted? Amortized?High-end scanners? PCs? Printers? MFDs?How should we define an unfilled request?From the patrons POV? The ILL systems?Should we count delivering own stuff to own patrons?
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Which staff should we include?Circ? Offsite storage? Mail room? Work study?What equipment should be counted? Amortized?High-end scanners? PCs? Printers? MFDs?How should we define an unfilled request?From the patrons POV? The ILL systems?Should we count delivering own stuff to own patrons?What about costs that we simply cant come up with?What about sensitive costs, or costs covered by confidentiality agreements?
Recent issues tackled by the Betas
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Three categories of ILL systemRequest MoversWorldShare ILL, Rapid ILL, DoclineConsortial Borrowing systemsRelais D2D, WorldShare ILL/Relais hybrid, WorldCat Navigator, INNReach, Alma/PrimoRequest ManagersILLiad, Relais, Clio
*The Calculator will compare totals for each category.
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Got data?
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Having actual data makes the theoretical concrete
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Mock-up of See My Own data Lending report
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Traditional ILL Lending recoups some costs
50Actually, I think its worth noting that this library recoups nearly half or its borrowing costs via traditional ILL lending.
Within consortial borrowing schemes, participants dont charge each other. At all.
So its through those transactions that pass through the traditional ILL infrastructure, generally when lending hard-to-get items or interacting with less-familiar or distant partners, where lenders have an opportunity to bring in revenue. This institution tends to charge low prices. This may be an indication for them to consider maybe raising their lending charges a bit.
Mock-up of Comparison-with-Peers report
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when
Now in Beta Testing
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Next 3 months:Beta testers will gather and submit their dataOCLC software engineer will build database and reporting functionsBeta testers will test reportsNext 6 months:Early interest folks will be invited to submit dataEventuallyWell open it up to everyoneWell work with various groups and organizations to encourage useGoogle OCLC ILL Calculator for more information.
Birthing an ILL Cost Calculator
Questions? Comments?Dennis MassieProgram Officer, OCLC [email protected]
SM
University of Chicago October 27, 20162016 OCLC. This work is licensed under a Creative Commons Attribution 4.0 International License. Suggested attribution: This work uses content from OCLC ILL Cost Calculator: Whats in it for You? OCLC, used under a Creative Commons Attribution 4.0 International License: http://creativecommons.org/licenses/by/4.0/.
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