ifteenth annual report 2019-2020 - star health insurance
TRANSCRIPT
![Page 1: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/1.jpg)
FIFTEENTH ANNUAL REPORT
2019-2020
Regd. & Corporate Office: 1, New Tank Street, Valluvar Kottam High Road,
Nungambakkam, Chennai – 600034.
Phone : 044 – 28288800 Telefax : 044 – 28260062
Website : www.starhealth.in [email protected]
CIN No. U66010TN2005PLC056649 IRDAI Regn. No.129.
![Page 2: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/2.jpg)
STAR HEALTH AND ALLIED INSURANCE COMPANY LIMITED
INDEX
S.NO. CONTENTS PAGE NO.
1 Board’s Report and its Annexures 1 - 48
2 Independent Auditors Report with Annexure 49 - 55
3 Independent Auditors Certificate 56 - 57
4 Financial Statements
a) Revenue Account 58 - 60
b) Profit and Loss Account 61
c) Balance Sheet 62
d) Schedules forming part of Financial
Statement
63 - 81
5 Significant Accounting Policies 82 - 91
6 Notes to Financial Statements 92 - 118
7 Management Report 119 - 122
8 Cash Flow 123
![Page 3: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/3.jpg)
Page | 1
![Page 4: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/4.jpg)
Page | 2
![Page 5: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/5.jpg)
Page | 3
![Page 6: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/6.jpg)
Page | 4
![Page 7: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/7.jpg)
Page | 5
![Page 8: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/8.jpg)
Page | 6
![Page 9: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/9.jpg)
Page | 7
![Page 10: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/10.jpg)
Page | 8
![Page 11: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/11.jpg)
Page | 9
![Page 12: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/12.jpg)
Page | 10
![Page 13: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/13.jpg)
Page | 11
![Page 14: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/14.jpg)
Page | 12
![Page 15: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/15.jpg)
Page | 13
![Page 16: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/16.jpg)
Page | 14
![Page 17: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/17.jpg)
Page | 15
![Page 18: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/18.jpg)
Page | 16
![Page 19: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/19.jpg)
Page | 17
![Page 20: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/20.jpg)
Page | 18
![Page 21: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/21.jpg)
Note: 2
Mr. Berjis Desai chaired the Audit Committee Meeting only on 06th November 2019.
B. Investment Committee
During the Year, four Investment Committee Meetings were held on 30thMay 2019, 06th August
2019, 06th November 2019 and 14th February 2020
The details and attendance of the Investment Committee Meeting is given below.
S.
No. Name Category
Number of Investment
Committee Meetings
attended / held during the
year 2019-20
Chairman
1 Mr. V. Jagannathan Chairman & CEO 4/ 4
Members
2 Mr. D.R.Kaarthikeyan Independent Director 2/ 4
3 Dr. M Y Khan Independent Director 2 / 4
4 Mr. V. P. Nagarajan # Director 0/ 4
5 Ms.Justice KBK Vasuki Director 2/4
6 Mr.N. Jayaraman Chief Investment Officer 3/ 4
7 Mr. Aneesh Srivastava ** Chief Investment Officer 1/ 4
8 Mr. P V S Lakshmi Prasad Chief Risk Officer 1/ 4
9 Mr. R Margabandhu * Chief Risk Officer 3/ 4
10 Mr.S Venkataraman Chief Financial Officer 4/4
11 Mr. Berjis Desai Independent Director 1/4
12 Mr. Utpal Sheth Director 2/4
13 Mr.Sumir Chadha
Nominee Director,
WestBridge AIF I 2/4
14 Mr.Deepak Ramineedi
Nominee Director,
WestBridge AIF I 2/4
15 Mr. Rohit Bhasin Independent Director 1/4
16 Mr. Chandrashekhar Dwivedi, Appointed Actuary 4/4
# Resigned with effect from 25-04-2019
*Appointed with effect from 1-06-2019.
**Appointed with effect from 18-01-2020.
Note: 1
The Constitution of the Investment Committee during the year is as given below
Investment Committee
constitution as of 06th
August 2019
Investment Committee
constitution w.e.f 06th November
2019
Investment Committee
constitution w.e.f 14th
February 2020
Chairman Chairman Chairman
Mr.V Jagannathan, Chairman
cum Managing Director
Mr.V Jagannathan ,
Chairman cum Managing Director
Mr.V Jagannathan, Chairman &
CEO
Page | 19
![Page 22: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/22.jpg)
Investment Committee
constitution as of 06th
August 2019
Investment Committee
constitution w.e.f 06th November
2019
Investment Committee
constitution w.e.f 14th
February 2020
Members Members Members
Mr.D R Kaarthikeyan,
Independent Director
Mr. Berjis Desai, Independent
Director
Dr S Prakash, Managing
Director
Dr.M Y Khan, Independent
Director
Mr. Rohit Bhasin, Independent
Director
Mr. Anand Shankar Roy,
Managing Director
Ms.Justice (Retd) K B K
Vasuki , Non-Executive
Director
Mr. Utpal Sheth, Non- Executive
Director
Mr. Berjis Desai, Independent
Director
Mr. N Jayaraman, CIO Mr. Sumir Chadha, Nominee
Director, Westbridge AIF I
Mr. Rohit Bhasin, Independent
Director
Mr. S Venkataraman, CFO Mr. Deepak Ramineedi, Nominee
Director, Westbridge AIF I
Mr. Utpal Sheth, Non- Executive
Director
Mr. Chandrashekar Dwivedi,
Appointed Actuary
Mr. N Jayaraman, CIO Mr. Sumir Chadha, Nominee
Director, Westbridge AIF I
Mr. R Margabandhu, Chief
Risk officer
Mr. S Venkataraman, CFO Mr. Deepak Ramineedi,
Nominee Director, Westbridge
AIF I
- Mr. Chandrashekar Dwivedi,
Appointed Actuary
Mr. D R Kaarthikeyan, Director
- Mr. R Margabandhu, Chief Risk
officer
Mr. Aneesh Srivastava, CIO
- - Mr. S Venkataraman, CFO
- - Mr. Chandrashekar Dwivedi,
Appointed Actuary
- - Mr. R Margabandhu, Chief Risk
Officer
C. Risk Management Committee
During the year, four Risk Management Committee Meetings were held on 09th May 2019, 24th
July 2019,24th October 2019 and 14th February 2020.
The Risk Management Committee performs the functions of the ALM and Ethics Committee.
The details and attendance of the Risk Management Committee Meeting is as given below.
S.No. Name Category
Number of Risk
Management
Committee Meetings
attended / held during
the year 2019-20
Remarks
Chairman
1 Mr.
V.Jagannathan Chairman & CEO 4/ 4
2 Mr. D R
Kaarthikeyan
Independent
Director 0/4
w.e.f 14th February
2020
Page | 120
![Page 23: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/23.jpg)
S.No. Name Category
Number of Risk
Management
Committee Meetings
attended / held during
the year 2019-20
Remarks
Members
3 Mr.S Sundaresan
Senior Executive
Director
(Designated)
1/4
Removed as a result of
re-constitution w.e.f 06th
November 2019
4 Mr.V.Jayaprakash
Senior Executive
Director
(Designated)
3/4
Removed as a result of
re-constitution w.e.f 06th
November 2019
5 Mr.H.Srinivasan Vice President ¾
Removed as a result of
re-constitution w.e.f 06th
November 2019
6 Mr. P V S
Lakshmi Prasad Chief Risk Officer ¼
Retired w.e.f 30th May
2019
7 Mr. Arun Duggal
Nominee
Director,WestBridge
AIF I
¼ Included w.e.f 06th
November 2019
8 Mr. Utpal Sheth Non- Executive
Director ¼
Included w.e.f 06th
November 2019
9 Dr S Prakash Managing Director 0/4 w.e.f 14th February 2020
10 Mr. Anand
Shankar Roy Managing Director 0/4
w.e.f 14th February
2020
11 Mr. R
Margabandhu Chief Risk Officer ¾
Removed as a result of
re-constitution w.e.f 06th
November 2019
Note: 1
The Constitution of the Risk Management Committee during the year is as given below
Risk Management Committee
constitution as of 06th August
2019
Risk Management Committee
constitution w.e.f 06th
November 2019
Risk Management
Committee constitution
w.e.f 14th February 2020 Chairman Chairman Chairman Mr.V Jagannathan, Chairman
cum Managing Director
Mr.V Jagannathan ,
Chairman cum Managing Director
Mr. D R Kaarthikeyan,
Director
Members Members Members Mr V Jayaprakash, Sr.
Executive Director
Mr. Utpal Sheth, Non – Executive
Director
Mr. Utpal Sheth, Non –
Executive Director Mr. S Sundaresan, Sr. Executive
Director
Mr. Arun Duggal, Nominee
Director ,Westbridge AIF I
Mr. Arun Duggal, Nominee
Director ,Westbridge AIF I Mr. P V S Lakshmi Prasad,
Chief Risk Officer Convener Dr S Prakash, Managing
Director Mr. H Srinivasan, Sr. Vice
President
Chief Risk Officer Mr. Anand Shankar Roy,
Managing Director - Invitee Convener - Appointed Actuary Chief Risk Officer - - Invitee - - Appointed Actuary
Page | 21
![Page 24: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/24.jpg)
D. Policy Holders Protection Committee
During the Year, Four Policy Holders Protection Committee Meetings were held on 16-04-2019,
24-07-2019, 06-11-2019, 14-02-2020.
Mr. Sivaraman, Expert attended two meetings of the Policyholders Protection Committee.
S.No. Name
Category
No. of Policy
Holders
Protection
Committee
Meetings attended
/ held during the
year 2018-19
Remarks
Chairman
1 Mr. V.Jagannathan Chairman & CEO 1/ 4
2 Mr. V. P. Nagarajan# Director
1/ 4 Resigned w.e.f 25th
April 2019
3 Mr. Utpal Sheth
Non- Executive
Director
2/4 w.e.f 06th November
2019
Members
4 Mr. V.Jagannathan Chairman &CEO
4/ 4 Removed as a result
of re-constitution
w.e.f 14th February
2020
5 Mr.V.Jayaprakash
Sr. Executive
Director (Designated)
2 / 4 Removed as a result
of re-constitution
w.e.f 06th November
2019
6 Ms. Anisha Motwani Independent Director
¼ w.e.f 06th November
2019
7 Mr. Deepak Ramineedi
Nominee Director,
WestBridge AIF I
2/4 w.e.f 06th November
2019
8
Mr. P V S Lakshmi
Prasad Chief Risk Officer
1 / 4 Retired w.e.f 30th
May 2019
9
Mrs. Vijayalakshmi
Pandit
Grievance Redressal
Officer
2 / 4 Removed as a result
of re-constitution
w.e.f 06th November
2019
10 Mr.R Margabandhu Chief Risk Officer
¼ Removed as a result
of re-constitution
w.e.f 06th November
2019
11 Dr S Prakash Managing Director
0/4 w.e.f 14th february
2020
12
Mr.Anand Shankar
Roy Managing Director
0/4 w.e.f 14th February
2020
# resigned w.e.f 25th April 2019
Note: 1
The Constitution of the Policy Holders Protection Committee during the year is as given below
Page | 22
![Page 25: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/25.jpg)
Policyholders Protection
Committee constitution as of
06th August 2019
Policyholders Protection
Committee constitution w.e.f
06th November 2019
Policyholders Protection
Committee constitution w.e.f
14th February 2020
Chairman Chairman Chairman
Mr.V Jagannathan, Chairman
cum Managing Director
Mr. Utpal Sheth, Non-Executive
Director
Mr. Utpal Sheth, Non-Executive
Director
Members Members Members
Mr. V Jayaprakash , Sr.
Executive Director
V Jagannathan, CMD Dr S Prakash, Managing
Director
Mr. S Sundaresan, Senior
Executive Director
Ms. Anisha Motwani,
Independent Director
Mr. Anand Shankar Roy,
Managing Director
Mr. P V S Lakshmi Prasad,
Chief Risk Officer
Mr. Deepak Ramineedi,
Nominee Director, Westbridge
AIF I
Mr. D R Kaarthikeyan, Director
Mr. H Srinivasan, Sr. Vice
President
Invitees Ms. Anisha Motwani,
Independent Director
- Appointed Actuary Mr. Deepak Ramineedi,
Nominee Director, Westbridge
AIF I
- Grievance Redressal Officer Invitees
- Chief Risk Officer Appointed Actuary
- Expert/Representative Grievance Redressal Officer
- - Chief Risk Officer
- - Expert/Representative
E. Nomination Remuneration Committee
During the year, four Nomination and Remuneration Committee Meetings were held on 30th May 2019,
06th August 2019, 06th November 2019, 14th February 2020.
The attendance of each Members of Nomination Remuneration Committee Meeting is detailed herein
below.
Page | 23
![Page 26: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/26.jpg)
Page | 24
![Page 27: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/27.jpg)
Page | 25
![Page 28: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/28.jpg)
Page | 26
![Page 29: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/29.jpg)
Page | 27
![Page 30: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/30.jpg)
Page | 28
![Page 31: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/31.jpg)
Page | 29
![Page 32: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/32.jpg)
Page | 30
![Page 33: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/33.jpg)
Page | 31
![Page 34: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/34.jpg)
Page | 32
![Page 35: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/35.jpg)
Page | 33
![Page 36: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/36.jpg)
Page | 34
![Page 37: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/37.jpg)
Page | 35
![Page 38: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/38.jpg)
Page | 36
![Page 39: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/39.jpg)
Page | 37
![Page 40: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/40.jpg)
Page | 38
![Page 41: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/41.jpg)
Page | 39
![Page 42: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/42.jpg)
Page | 40
![Page 43: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/43.jpg)
Page | 41
![Page 44: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/44.jpg)
Page | 42
![Page 45: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/45.jpg)
Page | 43
![Page 46: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/46.jpg)
Page | 44
![Page 47: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/47.jpg)
Page | 45
![Page 48: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/48.jpg)
Page | 46
![Page 49: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/49.jpg)
Page | 47
![Page 50: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/50.jpg)
Page | 48
![Page 51: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/51.jpg)
Page | 49
![Page 52: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/52.jpg)
Page | 50
![Page 53: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/53.jpg)
Page | 51
![Page 54: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/54.jpg)
Page | 52
![Page 55: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/55.jpg)
Page | 53
![Page 56: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/56.jpg)
Page | 54
![Page 57: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/57.jpg)
Page | 55
![Page 58: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/58.jpg)
Page | 56
![Page 59: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/59.jpg)
Page | 57
![Page 60: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/60.jpg)
Page | 58
![Page 61: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/61.jpg)
Page | 59
![Page 62: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/62.jpg)
Page | 60
![Page 63: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/63.jpg)
Page | 61
![Page 64: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/64.jpg)
Page | 62
![Page 65: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/65.jpg)
Page | 63
![Page 66: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/66.jpg)
Page | 64
![Page 67: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/67.jpg)
Page | 65
![Page 68: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/68.jpg)
Page | 66
![Page 69: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/69.jpg)
Page | 67
![Page 70: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/70.jpg)
Page | 68
![Page 71: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/71.jpg)
Page | 69
![Page 72: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/72.jpg)
Page | 70
![Page 73: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/73.jpg)
Page | 71
![Page 74: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/74.jpg)
Page | 72
![Page 75: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/75.jpg)
Page | 73
![Page 76: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/76.jpg)
Page | 74
![Page 77: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/77.jpg)
Page | 75
![Page 78: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/78.jpg)
Page | 76
![Page 79: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/79.jpg)
Page | 77
![Page 80: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/80.jpg)
Page | 78
![Page 81: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/81.jpg)
Page | 79
![Page 82: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/82.jpg)
Page | 80
![Page 83: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/83.jpg)
Page | 81
![Page 84: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/84.jpg)
Page | 82
![Page 85: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/85.jpg)
Page | 83
![Page 86: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/86.jpg)
Page | 84
![Page 87: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/87.jpg)
Page | 85
![Page 88: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/88.jpg)
Page | 86
![Page 89: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/89.jpg)
Page | 87
![Page 90: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/90.jpg)
Page | 88
![Page 91: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/91.jpg)
Page | 89
![Page 92: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/92.jpg)
Page | 90
![Page 93: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/93.jpg)
Page | 91
![Page 94: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/94.jpg)
Page | 92
![Page 95: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/95.jpg)
Page | 93
![Page 96: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/96.jpg)
Page | 94
![Page 97: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/97.jpg)
Page | 95
![Page 98: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/98.jpg)
Page | 96
![Page 99: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/99.jpg)
Page | 97
![Page 100: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/100.jpg)
Page | 98
![Page 101: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/101.jpg)
Page | 99
![Page 102: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/102.jpg)
Page | 100
![Page 103: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/103.jpg)
Page | 101
![Page 104: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/104.jpg)
Page | 102
![Page 105: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/105.jpg)
Page | 103
![Page 106: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/106.jpg)
Page | 104
![Page 107: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/107.jpg)
Page | 105
![Page 108: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/108.jpg)
Page | 106
![Page 109: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/109.jpg)
Page | 107
![Page 110: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/110.jpg)
Page | 108
![Page 111: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/111.jpg)
Page | 109
![Page 112: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/112.jpg)
Page | 110
![Page 113: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/113.jpg)
Page | 111
![Page 114: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/114.jpg)
Page | 112
![Page 115: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/115.jpg)
Page | 113
![Page 116: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/116.jpg)
Page | 114
![Page 117: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/117.jpg)
Page | 115
![Page 118: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/118.jpg)
Page | 116
![Page 119: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/119.jpg)
Page | 117
![Page 120: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/120.jpg)
Page | 118
![Page 121: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/121.jpg)
Page | 119
![Page 122: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/122.jpg)
Page | 120
![Page 123: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/123.jpg)
Page | 121
![Page 124: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/124.jpg)
Page | 122
![Page 125: IFTEENTH ANNUAL REPORT 2019-2020 - Star Health Insurance](https://reader031.vdocuments.site/reader031/viewer/2022012500/617893f216612e71297bb7d7/html5/thumbnails/125.jpg)
Page | 123