if i sell liquor its called bootlegging · we specialize in maximizing the return on investment on...
TRANSCRIPT
Perceptions must be changed
according to the time and the
way we take it ahead, like…..
if I sell liquor its called bootlegging
but when my patrons serve it on
lake shore drive, its called………..
……HOSPITALITY……..
Shantanu (Founder)
INTRODUCTION :
Ancient Rock Hotels is a new, dynamic Company of Hotel Specialists, offering bespoke solutions to any challenge an asset
owner faces. With our experienced team and industry experience, we are able to professionally evaluate your particular
situation, identify the optimum strategy and subject to our mutual agreement, execute and deliver a successful outcome. Our
aim is to maximize the profitable return on investment and to enhance the asset value.
FOCUS:
As part of our strategy to build value for owners, Ancient Rock Management concentrates on
the areas that are vital in developing a successful and sustainable business, ensuring that the
customer experience is always first class.
CORE VALUES :
Winning Spirit : Set the bar high, and get a running start. Focus the mind, and have faith in its power. Success feeds success, empowerment
is empowering. Obstacles? Of course. We shall overcome.
Passion : We care about what we do, put our hearts, minds and full attention into doing it well and believe the best is yet to come. Energy, enthusiasm, verve, and brio: These are our watchwords.
Innovation : We don’t need to think outside the box. We were never inside it. We believe inspiration is to be found in unexpected places.
We
remove ourselves from the norm and create the exceptional.
Respect : We celebrate our differences and focus over the value the opinion of others and understand how stories have two sides.
Ours
words is our bond, Above all we are loyal to our friends and stake holders
ABOUT US :
Ancient rock’s management team has developed a successful system for managing hotels that creates added value for
stakeholders, whilst managing risk
At its heart is a focus on the fundamentals: on customer relationships, yield management, training, purchasing, labor
efficiencies and business controls, marketing and recruitment With their significant experience of the hotel sector, the
Executive Management Team are more than capable of identifying and implementing the appropriate operational tactics to
ensure the return from any hotel is maximized.
Ancient Rock track record demonstrates that we can do what we say; we are Hotel Operators who think and br eathe the Hotel
business because we enjoy what we do. Our firm belief is that irrespective of the size, shape and style of the property, what
matters is Good Inn keeping and how that is managed at executive and operational level. Current or previous properties
under management are available at www.ancientrockhotel.com and individually through their own sites.
Most often we deal with our owners of a running or under construction hotels or
restaurant & bar through a contract of managing hotels for any said period.
Info : A management contract is a legal agreement that grants operational control of a business initiative to a
separate group. The managerial group executes the necessary tasks in exchange for a negotiated fee.
Management contracts can involve the accomplishment of business tasks as well as the outsourcing of such
tasks to subcontractors. These tasks can include technical support, personnel management, marketing, sales
training and accounting.
A hotel management contract details the agreement between the owner of a hotel and its operating company.
The agreement allows the operating company to provide accommodations and other services to guests, conduct
routine maintenance and carry out the marketing and promotion tasks for the hotel. The operators can also
establish policies and handle the hiring and firing of employees. Hotel management contracts are often long-
term agreements, often up to 25 years or more, and favor the operators.
Inspired partnerships, radiant Results
Through a consulting basis or through a direct management
agreement. Our services range from financial and feasibility
studies to pre-opening consultation, and to operating and
marketing unique luxury hotels and resorts,
Our Services:
By building a strong working relationship with you and your team - and delivering expert interventions that generate practical results and
value - we aim to give you a genuine and sustainable competitive advantage in an increasingly crowded market. Here is an overview of the
key support functions and hotel management services we offer:
Pre-opening consultancy
and technical services
Management contracts for existing
hotels, resorts, Restaurant & estates
Sales & Marketing
At the base of the success of any hotel lies a comprehensive sales and marketing strategy. Our team contains experts
in internet marketing and online distribution, plus sales representation.
Finance And Asset Management
We specialize in maximizing the return on investment on your hotel investment. Both short term through profit
optimization, and long term through operational cost control and maintenance of the real estate asset, we
strategically improve your financial results.
Human Resources & Training
We believe in constant and continual on the job training so that all members of staff are aware of the ever evolving
measures of standards and are sharp to react to all of our guests needs, consistently.
We hire locally to empower and provide economic advancements to the local areas in which we operate. We
integrate seamlessly into the fabric of the community.
We understand that the employees are the hotels front-line ambassadors. And we treat them with the same high
level of consideration that we treat customers with. Because in a sense, employees are as valuable as the guests. We
provide comprehensive, ongoing training to assure their job and guest-related skills remain at the highest levels.
Employees are evaluated regularly for their performance and rewarded for their outstanding service with
incentives to keep our guest-relations program at the top of the industry.
Operations Management
Guest reviews scores is a direct result of the service standards at your hotel. Our management team implement
quality standards of operations and procedures aimed at achieving high satisfaction levels.
Our Services
Our mission is to offer professional advisory, management and development services to our Hotel Owners, provide
superior financial results to those who entrust us with managing their assets, inspire and reward our associates and make
strategic investments in hotels.
Consulting & General Advisory Services:
We endeavor to assist our Hotel owner in maximizing profit, minimizing risk and enhancing the
management of asset.
We manage hotels for our clients and in turn assist in increasing the overall valuation of the
asset. In terms of management of hotels, we offer the following services….
Management of hotel through an in house brand
3rd
party management for franchisee brand
Sales & marketing infrastructure / support
Human resource services
IT Infrastructure / Support
Revenue Management
Core Competencies:
Sales & marketing offices in National Capital Region
Central reservations call centre
Accounting, Internal Control and audit excellence
Human resources and training
Employee and guest friendly operating procedures
Ancient Rock hotel partners with owners and
investors to maximize property values and returns
The Resorts, Hotels and Retreats share a style and
personality best described as a modern classic
approach to hospitality. Each is an epicurean
destination in its own right, with smart design and
intuitive luxury running through its DNA, whether as
exclusive city sanctuary or a refined retreat
EXPERTISE IN RESTAURANT & BAR OPERATION :
Since we are running restaurant & Bar in several cities
we have expertise to run it efficiently and we are
planning to be more focused on this segment.
Hence we have shortlisted some cities where the
restaurant business are booming and in continuity with
the same we are going to open a more than 200 seating
capacity restaurant & bar in the heart of Panjim, Goa
very shortly
OUR NETWORK
Our Network is our Strength….We have never been fully dependent upon online promotions or marketing. Indeed, we too do our
business through our online channel partners like others but apart from that we have strong bonding with our local tour operator and
agents in major cities of country to give a new height to our occupancy graph.
We have more than 300 tour operators in PAN India who strengthen us entire the year through which we reach our occupancy up to
average 70 percentage per year and this a major factor which ensures our profitability with consistency.
Apart from that we take the leverage of being in Delhi and NCR where lots of MNCs are situated. We do advertising and marketing,
targeting the companies or corporates for every quarter to generate the enquiries for our ongoing projects through tele calling and
events.
After getting n nos of corporate enquiries our internal sales team process these data and convert it into business. In short we would
say, we plan to increase the number of corporate guests who gives the business throughout the year apart from the season, This is our
way of working through which we try to take our business to a new height.
ONGOING PROJECTS
Please refer to our website www.ancientrockhotel.com
TEAM AND HIERARCHY
LEGAL LECENSING
There are a number of very important legal considerations for tourism businesses. The information in this section
provides a guide to the legislative regulations that tourist accommodation providers and other tourism businesses must adhere to in
operating their business.
We obtain all the license our self in case of a complete raw place if we have taken
We have our legal advisor who advises us for every necessary aspects or legal terms to fall in.
We follow and obey all the laws and government norms and never do any offence to avoid any hurdle to ensure a
smooth operation.
PURCHASING AND PROCUREMENT
The role of procurement in a hotel operation is not immediately apparent. However, procurement costs are a core part
of the profitability performance of a hotel business. The sustained availability of products and services used in generation of
revenue streams as well as for internal consumption keeps the business running like a well-oiled machine. Moreover, such
availability at the best quality for the least cost is what businesses strive for.
Procurement costs are different for an operating and opening hotel. .Ancient Rock procurement team considers the
following key points before executing every order….
Support operating requirements
Buy from right place, right source, right specification, right quality and quantity and time
Manage efficiently and effectively
Select develop and maintain sources of supply
Constantly Endeavour to improve relationship with suppliers
Support organizational goals
Develop supply strategies.
Satisfaction
In our years of management experience, we have learned that customer satisfaction can be summed up in three words--details, details, details.
We have achieved customer satisfaction by paying attention to the finest details in everything we do. That's how we have developed
exceptional levels of repeat business. We know what is important to both business and pleasure travelers, and we deliver it. From the
amenities and warm, homey interiors, to the meticulous maintenance program, each hotel goes the extra mile to make a stay at one of our
managed properties a memorable experience.
A Ancient Rock Hospitality, we accept nothing less than "Complete Customer Satisfaction... First Time, Every Time!"