if i sell liquor its called bootlegging · we specialize in maximizing the return on investment on...

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Perceptions must be changed according to the time and the way we take it ahead, like….. if I sell liquor its called bootlegging but when my patrons serve it on lake shore drive, its called……….. ……HOSPITALITY…….. Shantanu (Founder)

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Page 1: if I sell liquor its called bootlegging · We specialize in maximizing the return on investment on your hotel investment. ... Employees are evaluated regularly for their performance

Perceptions must be changed

according to the time and the

way we take it ahead, like…..

if I sell liquor its called bootlegging

but when my patrons serve it on

lake shore drive, its called………..

……HOSPITALITY……..

Shantanu (Founder)

Page 2: if I sell liquor its called bootlegging · We specialize in maximizing the return on investment on your hotel investment. ... Employees are evaluated regularly for their performance

INTRODUCTION :

Ancient Rock Hotels is a new, dynamic Company of Hotel Specialists, offering bespoke solutions to any challenge an asset

owner faces. With our experienced team and industry experience, we are able to professionally evaluate your particular

situation, identify the optimum strategy and subject to our mutual agreement, execute and deliver a successful outcome. Our

aim is to maximize the profitable return on investment and to enhance the asset value.

FOCUS:

As part of our strategy to build value for owners, Ancient Rock Management concentrates on

the areas that are vital in developing a successful and sustainable business, ensuring that the

customer experience is always first class.

CORE VALUES :

Winning Spirit : Set the bar high, and get a running start. Focus the mind, and have faith in its power. Success feeds success, empowerment

is empowering. Obstacles? Of course. We shall overcome.

Passion : We care about what we do, put our hearts, minds and full attention into doing it well and believe the best is yet to come. Energy, enthusiasm, verve, and brio: These are our watchwords.

Innovation : We don’t need to think outside the box. We were never inside it. We believe inspiration is to be found in unexpected places.

We

remove ourselves from the norm and create the exceptional.

Respect : We celebrate our differences and focus over the value the opinion of others and understand how stories have two sides.

Ours

words is our bond, Above all we are loyal to our friends and stake holders

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ABOUT US :

Ancient rock’s management team has developed a successful system for managing hotels that creates added value for

stakeholders, whilst managing risk

At its heart is a focus on the fundamentals: on customer relationships, yield management, training, purchasing, labor

efficiencies and business controls, marketing and recruitment With their significant experience of the hotel sector, the

Executive Management Team are more than capable of identifying and implementing the appropriate operational tactics to

ensure the return from any hotel is maximized.

Ancient Rock track record demonstrates that we can do what we say; we are Hotel Operators who think and br eathe the Hotel

business because we enjoy what we do. Our firm belief is that irrespective of the size, shape and style of the property, what

matters is Good Inn keeping and how that is managed at executive and operational level. Current or previous properties

under management are available at www.ancientrockhotel.com and individually through their own sites.

Most often we deal with our owners of a running or under construction hotels or

restaurant & bar through a contract of managing hotels for any said period.

Info : A management contract is a legal agreement that grants operational control of a business initiative to a

separate group. The managerial group executes the necessary tasks in exchange for a negotiated fee.

Management contracts can involve the accomplishment of business tasks as well as the outsourcing of such

tasks to subcontractors. These tasks can include technical support, personnel management, marketing, sales

training and accounting.

A hotel management contract details the agreement between the owner of a hotel and its operating company.

The agreement allows the operating company to provide accommodations and other services to guests, conduct

routine maintenance and carry out the marketing and promotion tasks for the hotel. The operators can also

establish policies and handle the hiring and firing of employees. Hotel management contracts are often long-

term agreements, often up to 25 years or more, and favor the operators.

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Inspired partnerships, radiant Results

Through a consulting basis or through a direct management

agreement. Our services range from financial and feasibility

studies to pre-opening consultation, and to operating and

marketing unique luxury hotels and resorts,

Our Services:

By building a strong working relationship with you and your team - and delivering expert interventions that generate practical results and

value - we aim to give you a genuine and sustainable competitive advantage in an increasingly crowded market. Here is an overview of the

key support functions and hotel management services we offer:

Pre-opening consultancy

and technical services

Management contracts for existing

hotels, resorts, Restaurant & estates

Sales & Marketing

At the base of the success of any hotel lies a comprehensive sales and marketing strategy. Our team contains experts

in internet marketing and online distribution, plus sales representation.

Finance And Asset Management

We specialize in maximizing the return on investment on your hotel investment. Both short term through profit

optimization, and long term through operational cost control and maintenance of the real estate asset, we

strategically improve your financial results.

Human Resources & Training

We believe in constant and continual on the job training so that all members of staff are aware of the ever evolving

measures of standards and are sharp to react to all of our guests needs, consistently.

We hire locally to empower and provide economic advancements to the local areas in which we operate. We

integrate seamlessly into the fabric of the community.

We understand that the employees are the hotels front-line ambassadors. And we treat them with the same high

level of consideration that we treat customers with. Because in a sense, employees are as valuable as the guests. We

provide comprehensive, ongoing training to assure their job and guest-related skills remain at the highest levels.

Employees are evaluated regularly for their performance and rewarded for their outstanding service with

incentives to keep our guest-relations program at the top of the industry.

Operations Management

Guest reviews scores is a direct result of the service standards at your hotel. Our management team implement

quality standards of operations and procedures aimed at achieving high satisfaction levels.

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Our Services

Our mission is to offer professional advisory, management and development services to our Hotel Owners, provide

superior financial results to those who entrust us with managing their assets, inspire and reward our associates and make

strategic investments in hotels.

Consulting & General Advisory Services:

We endeavor to assist our Hotel owner in maximizing profit, minimizing risk and enhancing the

management of asset.

We manage hotels for our clients and in turn assist in increasing the overall valuation of the

asset. In terms of management of hotels, we offer the following services….

Management of hotel through an in house brand

3rd

party management for franchisee brand

Sales & marketing infrastructure / support

Human resource services

IT Infrastructure / Support

Revenue Management

Core Competencies:

Sales & marketing offices in National Capital Region

Central reservations call centre

Accounting, Internal Control and audit excellence

Human resources and training

Employee and guest friendly operating procedures

Ancient Rock hotel partners with owners and

investors to maximize property values and returns

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The Resorts, Hotels and Retreats share a style and

personality best described as a modern classic

approach to hospitality. Each is an epicurean

destination in its own right, with smart design and

intuitive luxury running through its DNA, whether as

exclusive city sanctuary or a refined retreat

EXPERTISE IN RESTAURANT & BAR OPERATION :

Since we are running restaurant & Bar in several cities

we have expertise to run it efficiently and we are

planning to be more focused on this segment.

Hence we have shortlisted some cities where the

restaurant business are booming and in continuity with

the same we are going to open a more than 200 seating

capacity restaurant & bar in the heart of Panjim, Goa

very shortly

OUR NETWORK

Our Network is our Strength….We have never been fully dependent upon online promotions or marketing. Indeed, we too do our

business through our online channel partners like others but apart from that we have strong bonding with our local tour operator and

agents in major cities of country to give a new height to our occupancy graph.

We have more than 300 tour operators in PAN India who strengthen us entire the year through which we reach our occupancy up to

average 70 percentage per year and this a major factor which ensures our profitability with consistency.

Apart from that we take the leverage of being in Delhi and NCR where lots of MNCs are situated. We do advertising and marketing,

targeting the companies or corporates for every quarter to generate the enquiries for our ongoing projects through tele calling and

events.

After getting n nos of corporate enquiries our internal sales team process these data and convert it into business. In short we would

say, we plan to increase the number of corporate guests who gives the business throughout the year apart from the season, This is our

way of working through which we try to take our business to a new height.

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ONGOING PROJECTS

Please refer to our website www.ancientrockhotel.com

TEAM AND HIERARCHY

LEGAL LECENSING

There are a number of very important legal considerations for tourism businesses. The information in this section

provides a guide to the legislative regulations that tourist accommodation providers and other tourism businesses must adhere to in

operating their business.

We obtain all the license our self in case of a complete raw place if we have taken

We have our legal advisor who advises us for every necessary aspects or legal terms to fall in.

We follow and obey all the laws and government norms and never do any offence to avoid any hurdle to ensure a

smooth operation.

PURCHASING AND PROCUREMENT

The role of procurement in a hotel operation is not immediately apparent. However, procurement costs are a core part

of the profitability performance of a hotel business. The sustained availability of products and services used in generation of

revenue streams as well as for internal consumption keeps the business running like a well-oiled machine. Moreover, such

availability at the best quality for the least cost is what businesses strive for.

Procurement costs are different for an operating and opening hotel. .Ancient Rock procurement team considers the

following key points before executing every order….

Support operating requirements

Buy from right place, right source, right specification, right quality and quantity and time

Manage efficiently and effectively

Select develop and maintain sources of supply

Constantly Endeavour to improve relationship with suppliers

Support organizational goals

Develop supply strategies.

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Satisfaction

In our years of management experience, we have learned that customer satisfaction can be summed up in three words--details, details, details.

We have achieved customer satisfaction by paying attention to the finest details in everything we do. That's how we have developed

exceptional levels of repeat business. We know what is important to both business and pleasure travelers, and we deliver it. From the

amenities and warm, homey interiors, to the meticulous maintenance program, each hotel goes the extra mile to make a stay at one of our

managed properties a memorable experience.

A Ancient Rock Hospitality, we accept nothing less than "Complete Customer Satisfaction... First Time, Every Time!"