ict in developing world
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Vincent Richardson CIO Concern Worldwide present at the CIO Event. For more information Click here http://bit.ly/oR262iTRANSCRIPT
Vincent RichardsonCIO Concern WorldwideVice-Chair man NetHopeICT in the Developing World
Concern is Ireland’s largest iNGO• We are a humanitarian aid and development organisation.• We are non-political and non-denominational.• Annual budget of €180m.• Operate in 27 countries on 4 continents with about 4000 staff.• Our work is focussed on the poorest of the poor.• We work in some of the most austere places on the planet• Our programmes;• Livelihoods, Emergency Response, Education, Health,
HIV/AIDS
Technology is core to what we do and how we do it…
(So it needs to work!)
Stability starts and ends with good supply of clean power
ICT in Concern• Support user base of 2500+ in 150 sites – all requiring connectivity.• 50 ICT staff – 20 based in Dublin.• Connectivity has dramatically improved but still a big issue.• All LOB systems hosted on our private cloud in Dublin.• Global standards are essential and the less we host in-field without impeding
the fieldworker the better.• Key vendors are Microsoft, Cisco, VMware, EMC, HP.• Email our key tool – recently completed migration to Office 365• VoIP telephony and cost effective communication essential - Skype used
globally.• Web is also a core tool for the generation of income.• ICT for Development is exciting new paradigm and one
that’s key to the ICT strategy over the coming years.
What is ICT for Development?
ICT4D is a general term referring to the application of Information and Communication Technologies
(ICTs) within the fields of socioeconomic development, international development and
human rights.
The basic hypothesis behind the approach is that more and better information and communication furthers the development of a society - be this to improve income,
education, health, security, or any other aspect of human development.
The concept of ICT4D can be interpreted as dealing with disadvantaged populations anywhere in the
world, but is more typically associated with applications in developing countries.
At Concern Worldwide, we believe thatdirectly applying information technology
approaches to our programming will assist us with our goal to eliminate hunger and make
poverty history.
Mobile Money: M-Pesa has revolutionised the Kenyan marketplace 70% of all financial transactions are carried out on the M-Pesa platform
Digital Data Collection will transform how we monitor and evaluate our work…
With a grant of $50m from the Bill & Melinda Gates Foundation, in 2009, Concern Worldwide launched Innovations for Maternal, Newborn and Child Health, a multi-year effort to support the development and field testing of inventive ways to save lives and improve the health of mothers and young children.
In Malawi and partnering with VillageReach we;
• Established a 24-hour, toll-free hotline for women seeking information and advice from a trained operator.
• Manage an SMS-based automated tips and reminder service for pregnant women and caregivers of children under five.
• Designed and put into place a SMS-based health center booking system to reduce wait times and streamline service.
• Undertook community outreach, education, and mobilization on maternal, newborn and child health issues
Our Innovations unit is piloting similar initiatives in India and Sierra Leone
mHealth
mLearning
Mobile Money
SMS Information Systems
Can you see the constant?
It’s all about mobile…
NetHope is a collaboration of 34 Members…
Who partner with a diverse group of supporters…
Questions?