ict application for improving service delivery with a case in health sector in papua new guinea and...

7/31/2019 ICT application for improving service delivery with a case in health sector in Papua New Guinea and the Pacific

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Mobile Data Capture in the Pacific

A presentationto ADB, Manila

by Ruth Bruce

22nd June 2012

Reviewing ICT mobile technology projects in the

Pacific region

+64 21547346


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+ PACIFIC REGION


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+ Health in PNG

6.8 Million People as of 2010 (Last census in 2000,the population was 5.1million) (80% rural; 40%under 15)

Infant mortality 58 males : 51 females (per 1000population)

Maternal mortality 733 maternal deaths per100,000 live birth

Life expectancy at birth m/f : 60/64

Currently routine health Information is manuallycollected by paper-based from health workers

district level to provincial level.


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+ Background of the pilot study

Cell phone use and coverage has rapidly expandedin PNG over the last five years.

Applications have been developed that enable datacollection to occur through a mobile phone.

Pilot study under RETA 7399 ICT based inclusivegrowth trialed the introduction of mobile phonebased health data collection in 2 provinces in PNG.

Results were fed into the preparation of the RuralPrimary Health Service Delivery project.

The Rural Primary Health project will scale up thepilot experience to 8 provinces in PNG (2012-

2019).


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Mobile Data captureThree Pacific projects

19/06/2012 5Kinross Group Limited


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+Project One:PNG Western Province Health Working Group

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Kinross Group Limited


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+Project One:PNG Western Province Health Working Group

Project sponsored by PNG SDP

Creating a snapshot of the current Healthfacilities in WP

Maximising the new Cellular networkinstalled to monitor the Gas pipeline

Providing this information in an accessible

way from an inaccessible area

Generating information that is a catalyst toaction

Started using AMS in 2010

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+Project Two:Fiji Pandemic data collection from clinics

Fiji has

over

322 islands

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+Project Two:Fiji Pandemic information screenshots

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+Project Two:Initial findings

> Simplicity

> Effectiveness: a 90%improvement in reporting

> Timeliness

> Dual purpose: One devicewas able to both collect data and tobe used for voice

> Economically viable:Associated costs of running AMSwere very low

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+Project Three:Improving Rural Health Service Delivery in

PNG Pilot study under RETA 7399

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+PNG National Department of Health

To improve the health of all people of Papua New

Guinea through development of a health system that

is responsive, effective, affordable, acceptable

and accessible to the majority of people.

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PNG Pilot ICT implementation

study under RETA 7399

2011: Major learnings

19/06/2012 13Kinross Group Limited


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+1. Initial Field set up

Implement with a 2 day ICT workshop Cover the mechanical basics of mobile

devices including how to maximise batterylife, test for network connectivity, remove &

replace the battery/sim

How to use the software what it is, how itworks, why you are asking them to use thistechnology

Then lots of practice and viewing the datacoming in live

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+2. Mobile Users Found that professionally trained participants

were more focused. Identify folk who have tagged

along just to get a phone.

Assign tasks and deadlines to all Participants

before they leave the workshop.

The removal of familiar paper forms can be

disconcerting.Allow double entry. Data is still

arriving faster.

Reconvene within 2 months if possible.

Make sure that everyone sees the end to end

process live before they leave. 19/06/2012

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+3. Support, Network, Devices

Use mobiles to also talk/txt to keep in contact.

Back office needs to open the Application

daily & view incoming data.

Essential to develop relationship with yourpreferred Network. Negotiate a private APN as

this will enable you to manage rogue usage.

This did not happen in the Fiji experience.

Standardise the phone model(s) and supply

them to the Mobile Users so you can offer

remote device support.

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+The Pilot ApplicationHealth Facilities Audit

1. 10 Cards, 117 fields

2. Data collected using Nokia C3 non smartphones

3.

Cardsper group of data i.e.

Health Facility

General Information

Power Supply

Sanitation-Infection

Waste Disposal

Buildings

Staff Housing

Transport

Facilities

Water Supply

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+Why Mobile Data capture works in

emerging countries Cell tower coverage is good & getting better

People are familiar & comfortable with using

mobile phones.

Mobile phones can be charged with solar

chargers which eliminates PC humidity issues

Highly portable, low cost hardware not a

major problem if a phone is

stolen/lost/damaged.

Seamless transfer of data

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+Technical details of AMS:

application messaging service

AMS allows for instant sharing of unlimited

formatted data between the field and the back

office. This data can include: text, numerics, photos,

videos, signatures, images, locations, barcodes allin one message. (some features are device dependant)

The User organisation can view the incoming

data in a range of ways to suit their needs or have itintegrated via web services to their existing

systems. http://wiki.kinrossgroup.com

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+From paper to mobile

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+ User organisations can create flexible mobileapplications themselves. Local expertise can

be developed through online training.

Mobile Users can collect data offline

Data can be viewed within seconds at District,

Provincial, or National level.

AMS runs on 2G networks as well as 3G, CDMA

phones as well as GSM

AMS runs on non smart phones , smartphones and tablets.

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+The Kinross Group Limited

Developing mobile applications since 2004.

AMS was developed in 2007. It has been used for

mHealth since 2009.

Kinross operates through Partner relationships:RIM ISV Alliance partner

Motorola Motorola Authorized Ind Software

Vendor in APAC

Gen-I Preferred Partner (NZ)

100% NZ owned company that has clients in the

Pacific, Australia and NZ

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http://videos.ams.io

All technical information

http://wiki.kinrossgroup.com

Customer Case Studies

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Thank you.

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Data transfer in under 2 seconds:

from Southern Highlands, PNG to Seattle,US


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19/06/2012

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Village Shopkeeper Malaria Programme

in Moro, Southern Highlands, PNG

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