icao dangerous goods inspectors workshop gm 06 - periodic inspection procedures slide 1 revision 05...

ICAO Dangerous Goods Inspector’s WorkshopGM 06 - Periodic Inspection Procedures

Slide 1Revision 05 – March 2008

Topics of Chapter 06

• 6.1 Periodic inspections

• 6.2 Operation manual and other staff instructions inspection (Chapter 5, section 5.3)

• 6.3 Training programs Inspection (Chapter 5, section 5.4)

• 6.4 Staff Training Inspection

• 6.5 Consignment inspection at cargo facilities (package and documents)

ICAO Dangerous Goods Inspector’s WorkshopGM-06 – Guidance Manual – Chapter 6 - Periodic Inspection Procedures



• 6.6 Ramp inspection (loading and stowage)

• 6.7 Passenger handling inspection• 6.8 In-depth audits• 6.9 Other places inspection• 6.10 On site action / Initial action findings• 6.11 Preparation of report and record

keeping• 6.12 Follow-up



6.1

Periodic inspections



6.1 Periodic inspections

6.1 Periodic inspections• 6.1.1 The periodic inspections are to

assess the adequacy of the procedures established by the operator, to verify that the operator keep the information in the reference manuals up to date, to check that consignments of dangerous goods meet the requirements, the manner of handling and storing dangerous goods in airport premises and the method of loading and stowage on aircraft are carried out according to the requirements.



6.2

Operation manual and other staff instructions inspection

(Chapter 5, section 5.3)



6.2 Operation manual and other staff instructions inspection

6.2 Operation manual and other staff instructions inspection

• 6.2.1 The aim of the periodic inspection of the operations manual and other staff instructions is to confirm the adequacy of the information provided to the staff.

• It also confirms that any handling agent has copies of the relevant parts of the manual or other instructions concerning the operator’s policy and procedures.



6.3Training programs Inspection

(Chapter 5, section 5.3)



6.3 Training programs Inspection

6.3 Training programs Inspection

• 6.3.1 Following the initial inspection of the training programs, periodic inspections are to be made of a selection of the actual training courses being given to establish that the training is in accordance with the objectives and syllabus / curriculum.



6.4

Staff Training Inspection



6.4 Staff Training Inspection

6.4 Staff Training Inspection• 6.4.1 A staff training inspection is to

confirm that all relevant staff of the operator or handling agent have been trained, that the training has been to the required standard and given within the required periods.



6.4 Staff Training Inspection• 6.4.2 The inspection will check on the

training of all those involved, by asking a selection of them about the recurrence of their training and of what, in general, it consisted.

• All those involved covers everyone from the flight and cabin crew (where relevant) to the ground handling staff.



6.4 Staff Training Inspection• Checks are also be made of training

records to confirm that they show sufficient details to establish what training has been given to an individual, when it was given and when refresher training will be required.




APPENDIX “6-1”

Training record inspection checklist






N am e of O rgan ization

R E D A Irlin es D ate

1 8 F E B 200 8 N am e and Ti tle of D angerous G oods C oordinator

Ja m es A lla w a y, D an g erou s G o od s C o o rd ina to r Telephone

(9 99 ) 2 5 .4 8 .176 5 Fax

(9 99 ) 2 5 .4 8 .7 88 6 E-m ail jam es.a llaw a y@ reda irlines.com

Location

Airport N am e K iw i To w n

C losest C ity

K iw i To w n C ountry

F a n ta sia Is la nd N am e of Facility

R ed A irlin es C a rgo F a cility

Address of Facility

R ed A irlin e s C a rgo 2 865 C a rg o S tree t , K iw i To w n , F a n ta sia Is la nd

Availability of Training Records YES NO

Are the records of tra in ing availab le w hen requested? X If N o, specify w hy:




Content of Training Records

N am e of the em ployee M ild red F u lch er Jo a n n e A h la d io tis X a vier S u a rez The m ost recent tra in in g com pletion date 2 3 O C T 0 7 2 2 D E C 07 2 2 D E C 07

R ecurrent tra in ing w ith in 24 m onths of p revious tra in ing

N /A , in itia l tra in in g o n ly

N o (N o te 1 ) Yes

A descrip ti on, copy or re ference to tra in ing m ateria ls used to m eet the requ irem ents

R E D A IR L IN E S C a rg o A ccep ta n ce D a n g ero u s

G oo d s Tra in ing (A p p ro va l # 2 00 8 -0 00 4 )

R E D A IR L IN E S C a rg o A ccep ta n ce D a n g ero u s


R E D A IR L IN E S C a rg o A ccep ta n ce D a n g e ro u s


N am e and address of the organization provid ing the tra in ing

R E D A IR L IN E S 1 2 3 A irp ort R oa d B an an a C ity , F a n ta sia Is lan d

R E D A IR L IN E S 1 2 3 A irp ort R oa d B an an a C ity , F a n ta sia Is lan d

R E D A IR L IN E S 1 2 3 A irp ort R oa d B an an a C ity , F a n ta sia Is la n d

A cop y of the certifica tion show ing that a test has been com pleted satis factorily in the em p loyee file

Y e s Y e s Y e s

C opy of record o f tra in ing attached Y es Yes Yes

N ote N o te 1 - Joa n ne A h la d io tis d id a seco n d in itia l tra in in g (22 D E C 0 7 ) fo llo w in g h er re tu rn fro m a m a tern ity lea ve .




N am e and Ti tle o f Inspector

L ee A , K a y, In s p ec to r

Signature

L ee A , K ay D ate

1 8 F E B 0 8

Telephone

(9 9 9 ) 2 5 .3 5 .2 5 5 4 Fax

(9 99 ) 2 5 .3 5 .2 5 0 0 E-m ail

L ea .K a y@ F IC A A .F I

6.5

Consignment inspection at cargo facilities (package and documents)



6.5 Consignment inspection


• 6.5.1 The aim of checking consignments of dangerous goods is to determine that, as far as can be ascertained from an external check, the packages and their associated documents comply with the requirements;



• it also aims to determine, as far as possible, that associated documentation (e.g. air waybill, dangerous goods transport document, acceptance check list, notification to the Pilot-in-command) meets all applicable requirements.

• A consignment inspection consists of a package inspection and a documents inspection.




• Consignment inspections are carried out, also to determine whether or not the operators/handling agent’s procedures are being followed.

• Inspections are carried out in the operator's or handling agent's premises and after the dangerous goods have been accepted for transport or whilst they are still in the care of the operator or handling agent.




• 6.5.2 Both export and import consignments are to be inspected but with the emphasis on export consignments since, if a consignment is found which does not comply with the requirements, action can be taken to prevent it from being loaded on an aircraft and investigation made into how it was offered for transport and accepted in the state in which it has been found.




• Import consignments are also to be checked, since although they have been carried by air, the finding of evidence of non-compliance with the requirements needs to be reported to the State where the goods were originally loaded on an aircraft.




• If a consignment inspection is part of an in-depth inspection, check there are procedures in place that are suitable for handling dangerous goods, given the nature and scale of the operation; including recurrence of training, acceptance procedures, notices at cargo acceptance points, loading procedures and provision of information (manuals, NOTOC, emergency response guidance).




• 6.5.4 When an inspection is scheduled, adequate notice should be given to advise the operator / handling agent and arrangements made for access to relevant areas.

• In some circumstances the inspection may be made without giving prior notice.

• However, this may not always be practicable or desirable.




• If arrival is unannounced, the most senior operational person on duty should be contacted and informed of the inspection.

• It should be confirmed which consignments are available for inspection and, if necessary, a final decision made on what will be checked.




APPENDIX “K”

“CONSIGNMENT INSPECTION CHECKLIST”







N am e of O rganization

R E D A ir lin es D ate

2 1 F E B 2 0 0 8 N am e and Ti tle of D angerous G oods C oordinator

Ja m es A l la w a y, D an g ero u s G o o d s C o o rd ina to r Telephone

(9 9 9 ) 2 5 .4 8 .1 7 6 5 Fax

(9 9 9 ) 2 5 .4 8 .7 8 8 6 E-m ail ja m es.a lla w a y@ red a ir lin es. co m

Location


C losest C ity

K iw i To w n C ountry

F a n ta s ia Is la n d N am e of Facility

R ed A ir lin es C a rg o F a c ility

Address of Facility

R ed A ir lin e s C a rg o 2 8 6 5 C a rg o S tree t , K iw i To w n , F a n ta s ia Is la n d N am e and Ti tle of C ontact Person

Z a n d ra F. P l o g er C a rg o M a n a g er Telephone

(9 9 9 ) 2 5 .4 8 . 7 6 5 1Fax

(9 9 9 ) 2 5 .4 8 .7 8 8 6 E-m ail Z a b d ra .P lo g er@ red a ir lin es.co m



6.5 Consignment inspectionType of O peration X Year Long M a i n t e n a n c e O n l y Ad H oc

Seasonal Cargo Acceptance O nly Sub-Contract

Dangerous G oods Handled (Based on h istorica l data) YE S NO If yes - > Av erage quantity o f package per year Com m ercia l D angerous G oods C argo accepted at S tation X X 0-999 1,000-9,999 +10,000

Cargo A i rcraft O n ly quantities of Dangerous G oods accepted at S tation X 0-999 1,000-9,999 +10,000

Non-Dangerous G oods C om m ercia l C argo accepted at S tation X 0-999 X 1,000-9,999 +10,000

Dangerous G oods C O M AT accepted at S tation X X 0-999 1,000-9,999 +10,000

N ote

Hidden Dangerous Goods Warning Ye s FD G N /C N /A Ye s FD G N /C N /A

X W here docum ents are accepted X W here the cargo is accepted N ote T h e p o sters w h ere d o cu m en ts a re a ccep ted a re w o rn o u t a n d sh o u ld b e rep la ced .




Reference Docum ents Ye s N o N /C N /A Ye s N o N /C N /A X National Regulations X O PS m anual

X State ’s exem ption X Com pany po licy - Em bargo/restrictions

X IC AO T echnica l Instructions X Com pany - Em ergency procedures

X Supplem ent to the IC AO Tech nica l Instructions X IATA D angerous G oods R egula tions

X ICAO - Em ergency response gu ide X Labe lM aster A ir Shipper

Docum ents Last version / ed ition Status O p era tion s M an u a l R ev 0 6 (JA N 0 8 ) U p to d a te

E m erg en cy P roced u res R ev 0 3 (D ec 0 7 ) U p to d a te

L o a d in g M a n ua l R ev 0 0 (M a r 0 7 ) U p to d a te




Dangerous Goods Consignm ent Inspection 1 PACKAGE / OVERPACKS 1.1 M ARKINGS OK FDG N/A N/C 1.1.1 P roper Shipping N am e includ ing technica l nam e (if app.) and

U N No X

1.1.2 N am e and address of sh ipper and consignee X Package spec ification m arkings: X - C orrect code for type X - C orrect packing group for contents (X , Y or Z ) X - C orrect gross m ass (com bination packs) X

1.1.3

- Legitim acy of m arkings, if can be checked X 1.1.4 Explosives - ne t quantity and gross m ass X

R efrigerated liquefied gases - ind ication of: X - U pright position X - “Keep upright” X

1.1.5

- “Do not drop - hand le w ith care” X 1.1.6 D ry Ice / C arbon D ioxide So lid - net m ass X 1.1.7 “L im ited quantity “ X 1.1.8 “D iagnostic Specim en” if Instruction 650 used X




Radioactive m aterials Markings: - Industria l type: TYPE IP -1, TYPE IP -2, or TYPE IP -3 X - Industria l package T ype 2, T ype 3 or T ype A : (VR I C O D E) of the country

X

- Type A , T ype B (U ), Type B (M ), or Type C X - Type B (U ), Ty pe B (M ) and Type C packages - design identifie r / tre fo il sym bol

X

1.1.9

- Packages > 50kg gross m ass, X Over pack - M arkings of packages clearly v is ib le or reproduces on outside

X 1.1.10

- For U N specification m arkings or Type A , B or C , statem en t: “overpack”

X




1.2 LABELLING OK FDG N/A N/C H azard label(s): X - Appropr iate to contents X

1.2.1

- C orrect specification X 1.2.2 N um ber for prim ary / subsid iary risk X 1.2.3 “C argo A ircraft O nly” label, if requ ired X 1.2.4 Package orientation labels x 2 , if required X 1.2.5 ‘C ryogenic L iquid” labels if required X 1.2.6 For m agnetized M ateria l, handling label if required X 1.2.7 Keep away from heat X

Radioactive m aterials labelling: - T ransport Index for (C at II & III only) X - C ontents and activ ity X - T wo labe ls on opposite side X

1.2.8

- F issile m ateria l label (CS I) for other than excepted X 1.2.9 R adioactive m ateria l, excepted package X 1.3 Condition OK FDG N/A N/C 1.3.1 Package appears to be in good condition X




Dangerous Goods Consignment Inspection 2 DOCUMENTS 2.1 DANGEROUS GOODS TRANSPORT DOCUMENT OK FDG N/A N/C 2.1.1 Num bered if m ore then one page X 2.1.2 Nam e and address of shipper X 2.1.3 Nam e and address of consignee X 2.1.4 Statem ent of “Passenger & C AO ” or “CAO ” X

Correct order for: - UN /ID no. X - P roper shipping nam e X - C lass / d iv ision X

2.1.5

- Packing group X 2.1.6 Sequence of description of D angerous G oods X

Additiona l in form ation X - Subsid iary risks X - Num ber of packages X - Net quantity / gross m ass for each package X - Packing instruction num ber X - Specia l provision reference X - "over pack used" X - ‘L im ited quantity” X

2.1.7

- ‘Salvage package’ X




2.1.8 In fectious substances - contac t nam e & te l no X Packages of m ixed dangerous goods: X - “Q ” va lue shown and does not exceed 1.0 X - Segregation requ irem ents m et X

2.1.9

- Self reactive subs. D iv is ion 4.1 and 5.2, ind ication that the package m ust be protected from direct sun light and heat

X

- D eclaration that the goods are properly packaged, m arked and labelled and in accordance w ith the applicable regu lations

X 2.1.10

- D eclaration m ust be signed and dated by the shipper X Radioactive materials: - “R adioactive m ateria ls” if no t part o f nam e X - N am e or sym bol o f rad ionuclide(s) X - D escrip tion of physica l or chem ical form or specia l form if not part o f nam e

X

2.1.11




- Tota l activ ity for LSA-II, LSA-III, SC O -I and SC O -II X - C ategory of package(s) or over pack(s) X - T ransport index (es) (C at II & III on ly) X - Package d im ensions (C at II & III on ly) X - C ertificates (i.e .: specia l form , Type B package des ign) X - Supplem entary requirem ents for loading, stowage, carriage, or a statem ent that no such requirem ents are necessary

X

- Em ergency arrangem ents appropriate to the consignm ent. X 2.2 AIR W AYBILL (if used) OK FDG N/A N/C 2.2.1 Statem ent concerning the attached docum ent “sh ipper ’s

declaration” X

2 .2.2 “C argo A ircraft O nly” X 2 .2.3 S tatem ent for “Excepted pack ages of rad ioactive m ateria ls” X 2.3 EXEMPTIONS / SPECIAL APPROVALS OK FDG N/A N/C 2.3.1 C opy of docum ent attached (exem ptions or approval) X 2 .3.2 C onditions com plied w ith X




Dangerous Goods Consignment Inspection 3 ACCEPTANCE CHECK LIST OK FDG N/A N/C 3.1 U se of check lis t and accurate com pletion X 4 NOTOC/NOTIFICATION TO CAPTAIN OK FDG N/A N/C 4.1 U se of a N O TO C X

In form ation for each item : X - AW B no. X - P roper shipping nam e and U N /ID no X - C lass / d iv ision, subsid iary risks and C om patib ility group for C lass 1

X

- Packing group and num ber of packages X - N et quantity / gross m ass X - Load ing location on a ircraft X - Ind ication “C argo A ircraft O nly ” X - Point o f unloading X - C ategory & transport index – radioactive m ateria ls X

4 .2

- indication of a S tate exem ption X 4 .3 - C onfirm ation that no dam aged / leaking packages, from

person responsib le for load ing X




5 TRAINING OK FDG N/A N/C 5.1 Adequate num ber of tra ined staff on duty X 5 .2 Acceptance staff received in depth tra in ing X 5 .3 R ecent tra in ing w ith in 24 m onths X

Employees Names Position Date of last training M ildred F u lch er C a rg o A ccep ta n ce s ta ff 2 3 O C T 0 7

L o is F . K en t C a rg o A ccep ta n ce s ta ff 1 6 N O V 06 R u do lf S . Va verka C a rg o A ccep ta n ce s ta ff 1 6 N O V 06 Jo h n J ,. B u erg ey H a n d lin g sta ff 2 0 A U G 0 7

T ho m a s K . R ob in so n H a n d ling s ta ff 2 0 A U G 0 7




Observation

T h e p o sters w h ere d o cu m en ts a re a ccep ted a re w o rn o u t a n d sh o u ld b e rep la ced . 4 .2 T h ree N O TO C w ere fo u n d m issin g th e AW B n u m b ers (0 2 JA N 0 8 F lt 0 3 4 , 0 7 7 a n d 0 7 9 Nam e and Ti tle of Inspector


Signature

L ee A , K ay Date

21 F E B 08

Telephone

(9 99 ) 2 5 .3 5 .255 4 Fax

(9 99 ) 2 5 .3 5 .250 0 E-m ail


• 6.5.5.2 The inspection will check that the marking and labelling requirements have been met, that the type of packaging used is permitted and of the correct specification, for radioactive material packages the radiation level and that the packages are, or would appear to have been, in a fit state for transport.




• 6.5.5.3 Package of dangerous goods should only be opened in exceptional circumstances and then only with extreme caution.

• If a package is to be opened, the potential hazard from the contents needs to be taken into account and care exercised.




• Any package opened during an inspection must, before being forwarded to the consignee, be restored to its original condition by qualified persons.

• During the course of their duties, Security Staff may be considering opening packages consigned as cargo.




• However, packages of dangerous goods should be opened in exceptional circumstances with the assistance of specialist qualified persons.




• 6.5.6 Document inspection• 6.5.6.1 A document inspection is to

determine, as far as possible, that a dangerous goods consignment meets all applicable requirements.

• Information is contained in several documents and to transport out a thorough check it is necessary to cross refer from one document to another.




• 6.5.6.2 Where the operator or handling agent has packages of dangerous goods in his premises, the associated documents are to be checked.

• Where there are no packages available, a document check only is made.




• 6.5.6.3 The method is to look at the documents for every consignment that was carried during a specific period.




• 6.5.6.4 For export consignments, the documents that need to be inspected are:a) The Air Waybill;b) The Dangerous Goods Transport

Document (Shipper’s Declaration);c) The Acceptance Check List;d) The “Notice to Captain” or “Notification

to Pilot-in-command”;e) Other documents relating to a

consignment that may assist in assessing it.




• 6.5.6.5 The purpose of inspecting the Air Waybill, Dangerous Goods Transport Document and other documents relating to a consignment is to ensure that they have been completed correctly and that, as far as can be ascertained, the correct classification and method of packing was used.




• 6.5.6.6 The Acceptance check list is inspected to establish that the operator or handling agent uses a form or other system which allows for completion by the acceptance clerk, either manually or mechanically, and that consignments of dangerous goods were accepted in accordance with the requirements or that any errors were correctly identified.




• The “Notice to Captain” or “Notification to Pilot-in-command” (NOTOC) is checked to establish that all the required information was given, that the form was correctly signed and that the loading / stowage requirements were met.




• 6.5.7 Inspection of general cargo for suspected undeclared dangerous goods

• 6.5.7.1 There is an increasing tendency for undeclared dangerous goods to be consigned as general cargo.

• There are safety implications with this practice, since it results, among other things, in the commander not being aware of all the potential hazards that may be present on an aircraft.




• 6.5.7.2 Inspections of general cargo are made in association with consignment checks at cargo acceptance facilities.

• Inspections of general cargo are helpful to know what is transported and undeclared dangerous goods can be discovered during those inspections.




• 6.5.7.3 The method of carrying out an inspection is to examine carefully all the general cargo or a representative sample of it, or to examine the documentation available such as air waybill or invoice.




• When inspecting a package, concentrate on looking for hazard labels, UN packaging specification markings and other markings and labels that are required to be used when consigning declared dangerous goods or which relate to identification of substances hazardous to health;




• The method of carrying out an inspection is to examine carefully all the general cargo or a representative sample of it, or to examine the documentation available such as air waybill or invoice.




• Should anything be found which appears to be suspicious, the relevant transport documents (such as an invoice or air waybill) should be checked for any additional indications which suggest the goods are dangerous goods or conversely that they are not.




• If it cannot be ascertained with certainty whether or not the goods are dangerous goods, the operator or handling agent should be asked to retain the goods and the shipper should be contacted and asked for a copy of the material safety data sheet (MSDS). In the absence of any other evidence to the contrary, the information on the MSDS should be believed.




• 6.5.8 Follow-up action

• 6.5.8.1 If suspected undeclared dangerous goods are found it is likely it will be considered that a dangerous goods incident has occurred.




• “Dangerous goods incident. An occurrence other than a dangerous goods accident associated with and related to the transport of dangerous goods by air, not necessarily occurring on board an aircraft, which results in injury to a person, property damage, fire, breakage, spillage, leakage of fluid or radiation or other evidence that the integrity of the packaging has not been maintained. Any occurrence relating to the transport of dangerous goods which seriously jeopardizes an aircraft or its occupants is also deemed to be a dangerous goods incident.”



6.6Ramp inspection

(loading and stowage)



6.6 Ramp inspection• 6.6.1 Ramp inspections take place on

or adjacent to an aircraft and, sometimes, also in a warehouse / freight shed prior to loading, with the aim of checking that the operator has prepared for loading and loaded the aircraft according to the principles of the Technical Instructions, that the training for the crew (both flight and cabin crew, if appropriate), …



• … that all required manuals/staff instructions, etc, are on board and up-to-date and that any necessary approvals / exemptions are being carried and the conditions on them have been complied with.



6.6 Ramp inspection

• 6.6.2 A ramp inspection is likely to be concerned primarily with confirming that loading and stowage of dangerous goods meets the requirements of the Technical Instructions.



6.6 Ramp inspection

• 6.6.3 Loading and Stowage

• 6.6.3.1 An inspection on loading and stowage includes ensuring that dangerous goods are adequately secured to prevent movement, that any radioactive material has been stowed so the required segregation distances can be maintained; …



6.6 Ramp inspection



6.6 Ramp inspection

• …that any cargo aircraft only dangerous goods are on the main deck and accessible, as far as required by the Technical Instructions;

• and that toxic or infectious substances are not in close proximity to animals or foodstuffs.



6.6 Ramp inspection



6.6 Ramp inspection

7;2.4.1 Loading on cargo aircraft

Packages or overpacks of dangerous goods bearing the “Cargo aircraft only” label must be loaded in such a manner that a crew member or other authorized person can see, handle and, where size and mass permit, separate such packages or overpacks from other cargo in flight. Hazard warning labels and the “Cargo aircraft only” label must be visible.



6.6 Ramp inspection

This provision does not apply to:

a) substances of Class 3, Packing Group III, without a subsidiary risk;

b) toxic and infectious substances (Class 6);

c) radioactive material (Class 7);

d) miscellaneous dangerous goods (Class 9).

• 6.6.4 Training• 6.6.4.1 Training records of Ground

Crews should be inspected in their office.

• 6.6.4.2 An inspection of the training for flight crew and cabin crew consists of talking to the crew or a representative selection of them and asking for details of their last training, when it was and who carried it out.



6.6 Ramp inspection

• Their names should be recorded and the operator, subsequently, asked to send details of their training records.

• The training inspection should also confirm that both flight and cabin crew understand what actions to take in the event of emergencies whilst the aircraft is in flight, as required by the Technical Instructions.



6.6 Ramp inspection

• 6.6.5 Manuals and Staff Instructions• 6.6.5.1 An inspection on the manuals

and staff instructions consists of looking in the aircraft library to see if there is a copy of the Operations Manual;

• there should also be a copy of the ICAO document Emergency Response Guidance for Aircraft Incidents Involving Dangerous Goods or similar information in another form.



6.6 Ramp inspection

• The inspection should confirm that there are instructions for actions in emergencies, including notification to Air Traffic Services, as set down in the Technical Instructions.

• 6.6.5.2 If a major non-compliance is suspected and it is believed that the safety of the aircraft will be at risk if it is allowed to make the flight, dangerous goods should be unloaded from the aircraft, or detention of the aircraft should be considered.



6.6 Ramp inspection

APPENDIX “6-3”

“Ramp inspection checklist”



6.6 Ramp inspection



6.6 Ramp inspection

Nam e of O rganization

R E D A irlin es Date

2 2 F E B 2 00 8 Nam e and Ti tle of Dangerous G oods Coordinator

Ja m es A lla w a y, D an g ero u s G o o d s C o o rd in a to r Telephone

(9 9 9 ) 2 5 .4 8 .1 7 6 5 Fax

(9 9 9 ) 2 5 .4 8 .7 8 8 6 E-m ail jam es.a llaw ay@ reda irlines.co m

Location


Closest C ity

K iw i To w n Country

F a n ta s ia Is la n d Location

G a tes 15 -4 3

Nam e and Ti tle of Contact Person

H o y C u llu m R a m p L ea d , R ed A ir lin es Telephone

(9 9 9 ) 2 5 .4 8 . 6 6 5 1Fax

(9 9 9 ) 2 5 .4 8 .7 6 5 6 E-m ail H oy.C u llum @ re d a irlines.co m



6.6 Ramp inspection

Type of O peration X Year Long M a i n t e n a n c e O n l y Ad H oc

S easonal C argo Acceptance O nly S ub-C ontract

Dangerous G oods H andled (Based on h istorica l data) YE S N O If yes - > Av erage quantity o f package per year Com m ercia l D angerous G oods C argo accepted at S tation X X 0-999 1,000-9,999 +10,000

Cargo A i rcra ft O nly quantities of D angerous G oods accepted at S tation X 0-999 1,000-9,999 +10,000

Non-D angerous G oods C om m ercia l C argo accepted at S tation X 0-999 X 1,000-9,999 +10,000

Dangerous G oods C O M AT accepted a t S tation X X 0-999 1,000-9,999 +10,000

Note



6.6 Ramp inspection

Reference Documents Ye s No N /C N /A Ye s No N /C N /A X National Regula tions X O P S m anual

X State ’s exem ption X C om pany po licy - Em bargo/restrictions

X IC AO T echnical Instructions X C om pany - Em ergency procedures

X Supplem ent to the IC AO Tech nical Instructions X IATA D angerous G oods R egulations

X ICAO - Em ergency response gu ide X LabelM aster A ir Shipper

D ocum ents Last version / ed ition Status O pera tions M an ua l R ev 06 (JA N 08 ) U p to da te

E m ergency P rocedures R ev 03 (D ec 07 ) U p to da te

L oad ing M anua l R ev 00 (M ar 07 ) U p to da te



6.6 Ramp inspection

Ramp Inspection 1 PACKAGE CONDITION OK FDG N/A N/C 1.1 Package appears to be in good condition N o dam age – N o

leaking X

2 NOTOC/NOTIFICATION TO CAPTAIN OK FDG N/A N/C 2.1 U se of a N O TO C X

In form ation for each item : - AW B no. X - proper sh ipp ing nam e and U N /ID no X - c lass / d iv is ion, subsid iary risks and C om patib ility group for C lass 1

X

- packing group and num ber of packages X - net quantity / gross m ass (if app licable X - load ing location on a ircraft X - ind ication “C argo A ircraft O nly” if app licable X - po int o f un loading X - category & transport index – radioactive m ateria ls X - if applicable indication of a S tate exem ption X

2.2

- C onfirm ation no dam aged/leaking packages, from person responsib le for load ing.

X

2.3 Ind ication from the p ilo t-in-com m and that the in form ation has been received.

X



6.6 Ramp inspection

3 LOADING AND SECURING 3.1 All A ircraft OK FDG N/A N/C 3.1.1 C orrect loading of liqu ids X 3.1.2 G oods segregated and secured as required X 3.1.3 Toxic & in fectious substanc es segregated from anim als /

foodstuffs X

R adioactive m ateria ls: 3.1.4 - separated from persons, film & anim als (m in im um distance) X U nit Load D evices: - segregation requirem ents m et X - correct load ing of liqu ids X - goods secured aga inst m ovem ent X - hazard labels visib le or tag used X - “C AO ” labels v is ib le or tag used X

3.1.5

- if tag used: red hatch ing on both side, d im ension 148 X 210 m m

X

3.1.6 C heck load ing position conform s to N O TO C X



6.6 Ramp inspection



6.6 Ramp inspection

3.2 Passenger and Combi Aircraft OK FDG N/A N/C 3.2.1 N o “C argo A irc ra ft O nly” loaded X 3.2.2 Aircraft w ithout m ain deck “C lass B ” holds: - no dangerous

goods in m ain deck ho ld X

3.3 Cargo A ircraft OK FDG N/A N/C 3.3.1 Accessib ility requirem ents m et for cargo a ircraft on ly

dangerous goods X

4 EXEMPTIONS / SPECIAL APPROVALS OK FDG N/A N/C 4.1 C onditions com plied w ith X 5 INFORM ATION OK FDG N/A N/C 5.1 O perations M anual has su itab le entry X

H old ing on board a ircraft copies of: - O perations m anual X - IC AO ER G (or sim ilar) X - a ll appropriate leg islation X

5.2

- a ll re levant approvals, exem ptions, e tc X



6.6 Ramp inspection

Ramp Inspection 6 TRAINING OK FDG N/A N/C 6.1 Adequate num ber of tra ined staff on duty X 6.2 Acceptance sta ff received in depth tra in ing X 6.3 Train ing given to ground handling staff X 6.4 R ecent tra in ing w ith in 24 m onths X

Employees Names Position Date of last training C a p ta in L a rry W illia m H u m p h reys F lig h t c rew 1 7 M AY 0 5 F /O L . J . R ed m o n d F lig h t c rew 0 1 D E C 0 5 J . S ch u ler C a b in c rew 0 3 M A R 0 5 G len p ea rce C a b in c rew 0 9 JU L 0 5 L o is Ay len C a b in c rew 1 2 JU N 0 5 J . C o rn e ll C a b in c rew 0 3 M A R 0 5 J .A . M ich a e l P a q u in C a b in c rew 0 9 JU L 0 5 H o y C u llu m H a n d lin g s ta ff 2 2 S E P 0 6

A d e lin o Vierra H a n d lin g s ta ff 2 2 S E P 0 6

C h a rles P en ro d H a n d lin g s ta ff 1 7 N O V 0 5



6.6 Ramp inspection

Observation Tw o a ircra fts in sp ec ted .

- F lig h t X R 0 4 4 o n a irb u s A 3 40 X X -R A A - F lig h t X R 0 34 on a irb u s A 3 4 0 X X -R A B

N am e and Ti tle of Inspector


Signature

L ee A , K ay D ate

2 2 F E B 0 8

Telephone

(9 99 ) 2 5 .3 5 .25 5 4 Fax

(9 99 ) 2 5 .3 5 .2 5 0 0 E-m ail


6.7

Passenger Handling inspection



6.7 Passenger handling inspection


• 6.7.1 In addition to the common inspection to inspect (training, reference documents, documentation, etc.) the Technical Instructions requires that the operator (or his handling agent) to provide information for passengers about the types of dangerous goods forbidden from transporting aboard aircraft.



• This information must consist of notices, warning passengers of the prohibition on dangerous goods in baggage, to be prominently displayed and in sufficient number so that passengers see them during their normal progression through departure procedures.




• 6.7.2 The aim of inspecting information provided for passengers is to ascertain that operators (or their agents) are providing such information.




• 6.7.3 The method of inspecting notices is to check those areas in terminals where the operator (or his handling agent) issues tickets, checks in passengers and assembles them to board an aircraft.




• The inspection should confirm that notices are at the required places (check-in desks, ticket sales desks and operator maintained aircraft boarding areas).

• Notices should be conspicuous and in sufficient number so as to be seen by passengers during their normal progression through the check in procedures through to departure.




• 6.7.4 The method of inspecting warning material in or with tickets is to ask to look at passenger's tickets.

• Passengers must be assured that the inspection concerns operator's responsibilities and in no way directly involves them.




APPENDIX “6-4”

“Passenger Handling Information checklist”








R E D A ir lin es Date


Ja m es A l la w a y, D an g ero u s G o od s C o o rd in a to r Telephone

(9 99 ) 2 5 .4 8 .1 76 5 Fax

(9 9 9 ) 2 5 .4 8 .7 88 6 E-m ail jam es.a llaw a y@ reda ir lin es. com

Location

Airport Nam e K iw i To w n

Closest C ity

K iw i To w n Country

F a n ta sia Is la nd Location

K iw i To w n In te rna tio na l A irp o rt C o un ters A 1 -7 , B 1 -7 an d C 1 -7 , G a tes 15 -43 Nam e and Title of Contact Person

Vick i Ya n cey S ta tio n M an a g er, R e d A ir lin es Telephone

(9 99 ) 2 5 .4 7 . 25 9 7Fax

(9 9 9 ) 2 5 .4 7 .7 66 6 E-m ail Vick i.Ya ncey@ r eda irlin es .co m

Type of O peration X Year Long M a i n t e n a n c e O n l y Ad H oc

Seasonal C argo A cceptance O nly Sub-C ontract




Reference Documents Yes N o N /C N /A Ye s N o N /C N /A X National Regulations X O PS m anual

X State ’s exem ptio n X Com pany policy – Em bargo / restric tions

X IC AO Technical Instr uctions X Com pany - Em ergency procedures

X Supplem ent to the ICAO Technical Instructions X IATA Dange rous G oods

Regulations

X ICAO - Em ergency response guide X LabelM aster A ir Shipper

Docum ents Last vers ion / ed ition Status G ro u n d H a n d lin g M a n u a l R ev 0 6 (J A N 0 8 ) U p to d a te

E m erg en cy P ro ced u res R ev 0 3 (D ec 0 7 ) U p to d a te

Yes Yes




Passenger Handling Procedures Are the Passenger Handling S taff aware of Ye s FD G N /C N /A

Procedures for handling of wheelchairs or other battery-powered m obility a ids w ith non-spillab le batteries X

Procedures for handling of wheelchairs or other battery-powered m obility a ids w ith spillab le batteries X

Procedures for handling of D ry Ice in Passenger o r C rew baggage X

Procedures for dealing w ith undeclared or m isdeclared dangerous goods found in baggage X N ote

Hidden Dangerous Goods Warning Ye s FD G N /C N /A Ye s FD G N /C N /A X W here tickets are issued X Aircraft boarding areas

X W here the passengers are checked

N ote

- N o H id d en d a n g ero u s g o o d s w a rn in g a t g a te 7 a n d 8

FDGYes

FDGYesFDGYes




Passenger Handling Inspection

TRAINING OK FDG N/A N/C Adequate num ber of tra ined staff on duty X Acceptance sta ff received in depth tra in ing X Train ing g iven to ground handling staff X R ecent tra in ing w ith in 24 m onths X

Employees Names Position Date of last training Vick i Ya n cey S ta tio n M a n a g er 1 7 M AY 0 7 G o rd o n M cC a n n e l A a m o th P a ssen g er H a n d lin g A g en t 0 1 D E C 0 7 A n d rew A n th o n y A b a te P a ssen g er H a n d lin g A g en t 0 3 M A R 0 7 E d e lm iro ( E d ) A b a d P a ssen g er H a n d lin g A g en t 0 9 JU L 0 7 G a ry A lb ero P a ssen g er H a n d lin g A g en t 1 2 JU N 0 7 Ig n a tiu s A d a n g a , P a ssen g er H a n d lin g A g en t 0 3 M A R 0 7

M a ria R o se A b ad P a ssen g er H a n d lin g A g en t 0 9 JU L 0 7 Vin cen t A b a te P a ssen g er H a n d lin g A g en t 2 2 S E P 0 6

H ein r ich B . A ckerm a n n P a ssen g er H a n d lin g A g en t 2 2 S E P 0 6

Jo a n n e A h la d io tis P a ssen g er H a n d lin g A g en t 1 7 N O V 0 7




Item s Comm only Seized Ye s N o N /C N /A Ye s N o N /C N /A

C am ping Fuel X U ndeclared D ry Ice X

M atches X Paint X

Large quantity of lighters X Antique barom eter w ith m ercury X

Lighter fue l X C arbon d ioxide cartridge X

Self defence Spray X Large quantity of lith ium batteries X

Fireworks X Large quantity of cosm etic aeroso ls X

O ver p roof a lcohol (m ore than70% per vo lum e) X M arine F lares X

G as refill fo r ha ir curler X Insect repellent aerosol X

U ndeclared am m unition X N otes:

YesYes




Observation

N o H idd en da n g ero us g oo d s w arn in g a t ga te 7 a n d 8 Nam e and Ti tle of Inspector


Signature

L ee A , K ay Date

2 3 F E B 0 8

Telephone

(9 9 9 ) 2 5 .3 5 .2 55 4 Fax

(9 9 9 ) 2 5 .3 5 .2 50 0 E-m ail



6.8

In-depth audits



6.8 In-depth audits

• 6.8.1 Advance arrangements should be made with the operator/handling agent in order that the necessary staff and documents can be made available.

• A blank copy of the audit form to be used should be sent to the company to be audited.



6.8 In-depth audits

• 6.8.2 The object of an audit is to determine whether an operator or handling agent has procedures / instructions etc. in place to ensure the Operators Responsibilities of the Technical Instructions are met.



6.8 In-depth audits

• 6.8.3 Ensure that checklists for all areas of the audit are fully completed and identify any findings or observations.

• Checklists for Operation manual inspection, staff training inspection, consignment inspection, ramp inspection and passenger information inspection should be used in addition of the In-depth audit checklist.



6.8 In-depth audits

• In the case of an operator, if the procedures are found to be seriously deficient, it may be necessary to consider revocation of the company’s dangerous goods Authorization, or the company’s Dangerous Goods Training Program Approval. If follow-up action concerns shipper/'freight agent, etc, ensure details are recorded.



6.8 In-depth audits

• 6.8.4 Debriefing

• 6.8.4.1 Prior to debriefing summarize non-compliances found during inspection. The person(s) dealt with should be fully debriefed, identifying the areas (if any) which are in need of attention.

• The time period for rectification of findings should be agreed.



6.8 In-depth audits

• The original of the form should be given to the responsible person and the copy retained by the Dangerous Goods Inspector.



6.8 In-depth audits

APPENDIX “6-5”

“Audit Checklist”



6.8 In-depth audits




R E D A irlin es Date


Ja m es A l la w a y, D an g ero u s G o o d s C oo rd in a to r Telephone

(9 9 9 ) 2 5 .4 8 .17 6 5 Fax

(9 99 ) 2 5 .4 8 .78 8 6 E-m ail ja m es.a lla w a y@ red a irlin es . co m

6.8 In-depth audits



Location

Airport N am e B an ana C ity In tern a tio na l

Closest C ity

B an ana C ity C ountry

F an tasia Is la nd Location

R ed A irlin es C a rgo F a cility, A irp ort Term ina l, C o un ters D 1 -10 , E 1 -6 and G a tes 10 -14 R ed A irlin es S to res N am e and Ti tle of C ontact Person

O lga K ristin G o u ld W h ite S ta tion M an ager, R e d A irlin es Telephone

(9 99 ) 25 .4 2 88 8 .9Fax

(9 99 ) 25 .4 2 .766 5 E-m ail O lg a .W h ite@ red a irlin es.co m

Type of O peration X Year Long M a i n t e n a n c e O n l y A d H oc

S easonal C argo Acceptance O nly S ub-Contract

D angerous G oods H andled (Based on h istorica l data) YE S N O If yes - > Av erage quantity o f package per year C om m ercia l D angerous G oods C argo accepted at S tation X X 0-999 1,000-9,999 +10,000

C argo A i rcra ft O nly quantities of D angerous G oods accepted at S ta tion X 0-999 1,000-9,999 +10,000

N on-D angerous G oods C om m ercia l C argo accepted at S tation X 0-999 X 1,000-9,999 +10,000

D angerous G oods C O M A T accepted a t S ta tion X X 0-999 1,000-9,999 +10,000

Note

6.8 In-depth audits



Pre-Inspection Item Reference OK FDG N/A N/C Notes

1

Identify any outstanding Au dit F ind ings respecting the last audit.

N /A X F irs t A u d it

2

D eterm ine the current type of operator service and identify any changes s ince the last audit.

N /A X

3

R eview prior com pany records to establish com pliance h istory

N /A X

4

R eview dangerous occurrence reports, where app licab le.

N /A X 5 o ccu rren ce rep o rts

5

D eterm ine if the com pany currently has any exem ptions

N /A X 1 p erm it SA 6 7 7 5

6.8 In-depth audits



6

R e v i e w m a n u a l a n d d e t e r m i n e i f t h e r e h a s b e e n a n y a m e n d m e n t s t o t h e d a n g e r o u s g o o d s o p e r a t i o n s m a n u a l / o t h e r m a n u a l s .

I C A O T I 7 ; 4 . 2

X

7

D eterm ine if the com pany has an approval for the transport o f dangerous goods on m a in deck cargo com partm ents of passenger a ircra ft.

IC AO T I 7 ;2.1

X

8

D eterm ine if the com pany has an approved dangerous goods tra in ing program .

IC AO T I 1;4.1 X

9

D eterm ine if the tra in ing program reflects a ll regu latory or operational am endm ents.

IC AO T I 1;4.2 X

Item Reference OK FDG N/A N/C Notes

6.8 In-depth audits



Vario us lower level m anagers are genera lly delegated, by sen ior m anagem ent, the responsib ility o f m anaging the system s for ensuring that the operators dangerous goods m anual is appropria te ly d istributed, is current and kept up to date , that tra in ing records are m ainta ined and various dangerous goods transport docum ents are re ta ined. T he fo llow ing check list is applicab le to a ll leve ls of m anagem ent who hold those responsib ilities .

Site Inspection Item Reference OK FDG N/A N/C Notes

1 ADMINISTRATION D eterm ine if in terna l audits on the

D angerous G oods M anual, D G T ra in ing, D G Acceptanc e/ H andling/Load ing P rocesses and D G D ocum ent C ontro l are conducted.

X O n c e e v e r y s i x m o n t h s

D eterm ine who has the authority to am end and issue the D angerous G oods M anual, the system for d istribution and contro l o f the m anual and the system for keeping the m anua l up to date:

븀 R esponsib ility/Authority (W ho) 븀 D ate of am endm ent (W hen) 븀 D istribution L is t 븀 D istribution process (H ow)

X

A ll au thority de lega ted b y V P O pera tion to tw o D angerous G oods C oord ina to rs Jam es A llaw ay a nd Saeeda A llihassen

6.8 In-depth audits



1-1 D oes the com pany's dangerous goods tra in ing program m atch S tate approved program ?

IC AO T I 1;4.2 X

D eterm ine who conducts that dangerous goods tra in ing and the system for ensuring that those courses and instructors are appropriate ly authorised/qua lified:

븀 S ystem for assessing and approving internal dangerous goods tra in ing providers

븀 S ystem for assessing and approving external dangerous goods tra in ing providers

X

T h e tw o d an g ero u s G oo d s C o o rd in a to rs m on ito r th e tra in in g s a n d se lec t th e in stru c to rs.

1-2 D eterm ine that the recurrent tra in ing takes p lace w ith in 24 m onths of previous tra in ing

IC AO T I 1;4.2.3 X

.


1 ADMINISTRATION

6.8 In-depth audits



. 1-3 D eterm ine that the com pany m ainta in a

record of tra in ing for tra ined em ployees. IC AO T I 1;4.2

X

D eterm ine who is responsib le for m ainta in ing the dangerous goods tra in ing records and the system used for m ain ta in ing those records:

븀 S ystem for the tra in ing of staff re la ting to dangerous goods

븀 System for m ainta in ing currency of sta ff re la ting to dangerous goods

S ystem for m ainta in ing dangerous goods tra in ing records

X

T h e tw o d a n g ero u s G o o d s C o o rd in a to rs . T h e reco rd s a re kep t in B a n a n a C ity.

1-4 D eterm ine that the m aintenance staffs are aware of requirem ents in respect o f rep lacem ents or unserv iceable item s.

IC AO T I 1;2.2 X

.


1 ADMINISTRATION

6.8 In-depth audits



A C C E P T A N C E , H A N D L I N G , S T O R A G E A N D L O A D I N G O F D A N G E R O U S G O O D S

The operator m ust have procedures in p lace to ensure that dangerous goods are accepted, handled, tem porary stored (segregation and consideration to goods who need to be stored away from certa in environm ental condition (heat, light or water) and loaded on aircraft as per the requ irem ents. “C O N SIG N M EN T IN SPEC TIO N C H EC KLIST ” and the “RAM P INSPECT IO N CHECKLIST » should be used in addition to th is checklist.


2 ACCEPTANCE OF DANGEROUS GOODS

2-1 Determ ine who accepted the dangerous goods cargo and general cargo for the operator.

X

L is t a va ila b le in O p era tio n M a n u a l, C h a p ter 6 , a n n exe “ I”

2-2 Determ ine if the O perations M anual is available to acceptance staff as required.

ICAO T I 7;4.2 X

2-3 Determ ine if the com pany's acceptance procedures are in com pliance w ith the regu lations. Ad equacy and use of acceptance checklist, accessibility of DG docum ents.

ICAO T I 7;1

X

2-4 Determ ine if the P ilo t Notification System procedures are in com pliance w ith the appropriate regulations. Verif y correct com pletion (inc lud ing signature/ som e other ind ication) and accessibility.

ICAO T I 7;4.1

X

6.8 In-depth audits



2-5 D eterm ine if a t least one copy o f appropriate docum ents to the transport is re ta ined for a m in im um period of three m onths.

IC AO T I 7;4.10

X

2-6 D eterm ine if the docum ents a re re ta ined for a m in im um of three m onths.

IC AO T I 7;4.10

X

2-7 D eterm ine if the operator ’s acceptance staff are adeq uate ly tra ined to assist them to identify and detect dangerous goods presented as genera l cargo

IC AO T I 7;1.4

X

2-8 D eterm ine the capability o f the operator to rep lace lost or sto len safety m arks.

IC AO T I 7;2.6

X

2-9 D eterm ine provis ion of in form ation is provided at cargo acceptance areas.

IC AO T I 7;4.7

X


6.8 In-depth audits



3- STOR AGE, HANDLING AND LO ADING OF DANGEROUS GOODS

3-1 Verify the com pany's storage procedures are in com pliance w ith the regu la tions. Ve rify packages are handled correc tly and segregation between packages respected.

IC AO T I 7;2

X

3-2 D eterm ine that operator has p rocedure to ensure inspection for leaking or dam age before and after loading.

IC AO T I 7;3 X

3-3 D eterm ine that operator has procedures for rem oval of dam aged or leaking packages from a ircra ft.

IC AO T I 7 ;3.2 7 ;3 .3

X

3-4 D eterm ine that p ilo ts have been supp lied w ith appropriate written or prin ted in form ation regarding dangerous goods to be ca rried as cargo,

IC AO T I 7 ;4.1

X


6.8 In-depth audits



Site Inspection


3-5 D eterm ine that the notification to the p ilo t (N O T O C ) includes signed confirm ation of no evidence of any dam age to or leakage from the package.

IC AO T I 7 ;4.1

X

3-6 D eterm ine that the p ilo t ind ica tes on one copy or in som e other way that the in form ation w as received.

IC AO T I 7 ;4.1 X

3-7 D eterm ine if the operator provided the p ilo t in com m and w ith the “E m ergency R esponse G uidance” or a sim ilar docum ent concern ing dangerous goods on board.

IC AO T I 7 ;4.8

X

3-8 D eterm ine that the com pany has procedures for loading and stow ing a wheelchair for a passenger. (inclu d ing notification to the p ilo t in com m and)

IC AO T I 8 ;1.1.2 j)

X

3-9 D eterm ine if the operator ’s em ployees including those agenc ies em ployed to act on the operator ’s behalf are adequately tra ined.

IC AO T I 7 ;4.9

X

6.8 In-depth audits



PASSENGER INFORM ATION

Except as otherw ise p rovided in Te chnica l Instructions Part 8; 1 .1.2, dangerous goods m ust not be transported by passengers or crew m em bers. Passengers and crew are perm itted to transport certa in dangerous goods e ither in checked baggage or carry on baggage. Som e of these perm itted item s require the express approval of the operator. In o rder to do th is , safe ly check-in sta ff m ust be provided w ith the appropriate tra in ing and m ateria l a t the check-in counter to be able to identify those item s “PASSEN G ER TE R M IN AL N O TIC ES IN SPEC TIO N C H EC KLIST” should be used in addition to th is section.

6.8 In-depth audits



Site Inspection


4 PASSENGER CHECK-IN 4-1 D eterm ine if there is a docum ented

policy or process concern ing dangerous goods carried by passengers or crew.

IC AO T I 8;1 X

4-2 D eterm ine that the com pany is in com pliance w ith the requ irem ents for provision of in form ation to passengers and crew. Veri fy notices in p lace and in form ation provided w ith passenger ticket or in another m anner.

IC AO T I 7;5.1.2

X

N o h id den da ngerou s go ods po ster in b oard ing g a tes 11 a nd 12

4-3 D eterm ine that passenger check-in procedures are in com pliance w ith the regu lation.

IC AO T I 7;5.2 X

4-4 D eterm ine if the operator ’s em ployees including those agencies em ployed to act on the operator ’s behalf are adequate ly tra ined.

IC AO T I 7;5.2.1 X

6.8 In-depth audits



REPORTING OF INCIDENT, ACCIDENT OR UNDECLARED DANGEROUS GOODS It is im portant to rem em ber that dangerous goods incident is not incidents until the product in question has been form ally accepted for uplift by the a irline operator. H owever, once form a lly accepted there are a num ber of aspects that m ust be addressed by the operator.

6.8 In-depth audits



Site Inspection


5 REPORTING OF DANGEROUS GOODS

5-1 Verify the com pany has the proper dangerous occurrence procedures in p lace, in case of an a ircraft accident or incident.

IC AO T I 7;4.6

X

5-2 Determ ine if a reporting system exists to report DG accidents and incidents to the S tate of operator and state where accident or incident occurred.

IC AO T I 7;4.4

X

5-3 Determ ine if a reporting system exists to identify undeclared or m isdeclared dangerous goods. A rrangem ents between opera tor/hand ling agents and operator/security staff to ensure reporting to the S tate.

IC AO T I 7;4.5

X

5-4 Determ ine that p ilo ts have been supplied w ith appropriate in form ation concerning h is responsib ility to in form appropriate a ir tra ffic services in case of in-flight em ergency

IC AO T I 7;4.3

X

5-5 Determ ine that p ilo ts have been supplied w ith appropriate in form ation regarding em ergency response.

IC AO T I 7;4.8 X

6.8 In-depth audits



Observation Ref Details Of Non-Conformity (continued from above tables) 1 -3 S o m e m issin g reco rd s (see a tta ch ed ch eck lis t) 2 -8 N o sp a re la b e ls in ca rg o fa c ilitie s 3 -5

Tw o N O TO C w ith n o s ig n a tu re b y g ro u n d a g en t w ere d isco vered . 2 3 JA N 0 7 – F lig h t X R 0 4 4 o n a irb u s A 3 4 0 X X -R A A 0 2 F E B 0 7 – F lig h t X R 0 3 4 o n a irb u s A 3 4 0 X X -R A B

4 -2 N o h id d en d a n g ero u s g o o d s p o ster in b o a rd in g g a tes11 a n d 1 2 Nam e and Ti tle of Inspector

L ee A , K ay, In s p ec to r

Signature

L ee A , K ay Date

2 4 F E B 0 8

Telephone

(9 9 9 ) 2 5 .3 5 .25 5 4 Fax

(9 99 ) 2 5 .3 5 .250 0 E-m ail


6.9

Other places inspection



6.9 Other Places Inspection

• 6.9.1 Shippers Inspection

• 6.9.1.1 Before a person offers any package or overpack of dangerous goods for transport by air, that person shall ensure that the dangerous goods are not forbidden for transport by air and are properly classified, packed, marked, labelled and accompanied by a properly executed dangerous goods transport document as specified in Annex 18.



• 6.9.1.2 The frequent shippers are often identified during the consignment inspections or audits at the operator’s or handling agent’s premises.




• 6.9.1.3 The aim of inspecting frequent shippers is to determine whether the shipper has procedure in place to meet the shipper’s responsibilities of the Technical Instructions.




• A shipper’s inspection is carried out to ensure that dangerous goods are properly classified, packaged, marked and labelled, the dangerous goods transport document is properly completed and declaration signed and the persons involved in the preparation of the shipments have received training enable them to carry out their responsibilities.




• 6.9.1.4 When an inspection is scheduled, adequate notice should be given to the shipper and arrangements made to meet the person responsible of the shipping.

• The checklists prepared as example for the Staff training inspection and consignment inspection can be used for the shipper’s inspection. (APPENDICES “6-1” and “6-2”)




• 6.9.2 Security check-in desks inspection

• 6.9.1 When doing passenger information inspection it is also important to verify the procedure of the security check-in desks employees.




• 6.9.2.2 The aim of inspecting security check-in desk is to prevent passengers from taking on board dangerous goods not permitted.




• A security check-in desk inspection is carried out to ensure that employees have received appropriate training enable them to carry out their responsibilities and the procedures concerning the provisions for dangerous goods transported by passenger or crew are followed.




6.10

On site action / Initial action findings



6.10 On site action / Initial action findings

• 6.10.1 At any time during an inspection or check it might become apparent that there are deficiencies with differing levels of potential seriousness.

• A deficiency is an error or an omission and covers different type from the trivial to the serious, no matter who is the perpetrator.




• 6.10.2 The cause of the deficiencies should be established.

• Deficiencies may be such as: simple administrative errors in paperwork, incorrect preparation of a consignment for transport, finding of undeclared dangerous goods, lack of training for flight crew, or an incorrect procedure.




• A decision should be taken, based on the cause of the deficiencies, as to what is the appropriate action given the circumstances.

• Other factors should also be considered before taking appropriate action such as previous recorded history of non-compliance and the nature and the reoccurrence of the non-compliance.




• 6.10.3 If it is considered the deficiencies should be followed-up, the likely organisation(s) responsible should be identified.

• There must be some evidence (e.g. documents, photographs) which can be shown to the potential offender(s), demonstrating the error.




• 6.10.4 Very simple deficiencies (e.g. incorrect spellings) may not require any action.

• For operator/handling agent deficiencies, ensure inspection checklists are fully completed with all necessary details.




• 6.10.5 Non compliance with legal requirements or the procedures of the operator/handling agent should be identified as a finding against the details on checklists.

• Deficiencies which are not in contravention of legal requirements or are minor errors in procedures can be annotated on the forms as observations.



6.11

Preparation of report and record keeping



6.11 Preparation of report


• 6.11.1 A report should be produced no longer than 20 days after an inspection.

• Before commencing the report, all information, documents, etc, should be reviewed to ensure there are no loose-ends or outstanding action.

• Confirm that all deficiencies have been identified and recorded on the inspections checklists, as appropriate; confirm action taken or intended to be taken.



• 6.11.2 If there are deficiencies, confirm the decision taken during the inspection as to whether or not an incident may have occurred.




• 6.11.3 If there has been an incident, ensure action is taken as required.

• Collate all documents, etc, which are relevant to the report.

• Include in the narrative any deficiencies found which are considered to be errors by other than the operator / handling agent.




• If taking action on an incident, also include brief details.

• Attach all documents to report.

• See chapter 8 for detailed information.




• 6.11.4 For operators/handling agents, produce a letter to confirm the findings and observations.

• Send the letter to the responsible person in the organisation inspected.

• For shippers and others, write a letter to the potential offender seeking an explanation; this will usually preclude the possibility of formal investigation due to prejudicial action.




• 6.11.5 If under a System Management Safety (SMS) system, you may request from them details on the following:

• A) An investigation report indicating the Probable / Root Causes

• B) Proposed short term corrective action plan

• C) Proposed long term / system wide corrective action plan




• D) Proposed method to verify the effectiveness of corrective action plans (Specifying frequency and how documentation will be retained)




• 6.11.6 Alternatively, if all that is needed is to provide advice, this can be done without seeking an explanation.

• A letter must not assign blame and may offer advice or help for the future.

• 6.11.7 Ensure all outstanding follow-up action has been identified.




6.12

Follow-up



6.12 Follow-up• 6.12.1 Follow-up action is to ensure that

all outstanding matters on inspection reports are pursued to a conclusion. Inspection and audit reports will identify when follow-up action is required; it covers sending letters to seek action to deal with deficiencies encountered during an inspection and ensuring satisfactory responses are received.



6.12 Follow-up• 6.12.2 Processing of Responses

• 6.12.2.1 As responses are received to letters, they are reviewed by the relevant inspector or in their absence, by another inspector.

• They are considered against the report/correspondence for completeness and satisfactoriness of reply.



6.12 Follow-up• If the response is deemed to deal

completely with the outstanding matter, the inspector indicates the matter is to be closed.



6.12 Follow-up• 6.12.3 Non-Satisfactory Responses• If the response is not considered

complete or satisfactory, the inspector will decides what further action to take, such as writing again to seek a further response.



6.12 Follow-up• 6.12.4 Closing an Outstanding Matter

without Resolution

• It is possible that an addressee may choose not to respond to a letter no matter how often a reply is requested.

• In such circumstances the inspector is to decide when it ceases to be productive to keep open an outstanding matter and close it.



6.12 Follow-up• 6.12.5 Record Keeping

• Letters and responses concerning findings and observations are placed on the relevant file for the operator / handling agent.





End of Unit GM-06

Daniel J. SylvestreSuperintendent, Dangerous GoodsTRANSPORT CANADANational Operations – Airlines DivisionTel: 1 (514) 633-3116 / Fax: 1 (514) 633-3717Email: [email protected]: www.tc.gc.ca700 Leigh Capreol, Suite 2093 (NAROA), Dorval, Quebec H4Y 1G7, CANADAGovernment of Canada

icao dangerous goods inspectors workshop gm 06 - periodic inspection procedures slide 1 revision 05...

Documents

initial inspection

places inspection

consignment inspection

guidance manual chapter

passenger handling inspection

ramp inspection loading

topics of chapter

operation manual