icao airworthiness conference - sms hf perspective
DESCRIPTION
This presentation was given on the second day of the ICAO Airworthiness Conference in DubaiTRANSCRIPT
Everything I will say and all information included my presentation is either cited/referenced material from other sources or my personal opinion and does not necessarily reflect any of the organisations I am associated with.
http://www.ifairworthy.com & [email protected]
On a scale of 1 to 5, do you think SMS is ...... 1 – UNNECESSARY BURDEN
5 - PANACEA
Should incentives be used for ‘SAFETY PERFORMANCE TARGETS’
as well as commercial KPI’s?
YOU CAN SUBMIT YOUR COMMENTS & QUESTIONS ANONYMOUSLY THROUGHOUT THIS SESSION
PLEASE GO TO www.pollev.com &
FIRST TYPE ‘469799’ AND THEN CONTINUE WITH YOUR COMMENTS
THEY WILL BE REVIEWED AND SHARED LATER ON
Do you think SMS is/has ...
1 Unnecessary Burden 456826 2 Bureaucratic 456827 3 Limited Benefits 456829 4 Absolutely Necessary 456830 5 Panacea 456831
PLEASE GO TO www.pollev.com & TYPE THE CODE BELOW & SUBMIT YOUR VOTE
Should incentives be used for ‘SAFETY PERFORMANCE TARGETS’ as well as commercial KPI’s?
461545 - YES 461546 - NO
PLEASE GO TO www.pollev.com & TYPE THE CODE BELOW & SUBMIT YOUR VOTE
• SMS & HF/HP! Why Risk Based Model?
• From Compliance Monitoring to Safety Risk Management
• Proactive & Confidential Reporting, Just Culture & Employee Engagement
• Risk Management! Uncertainty, Subjectivity and the Human Element
• Conclusion
HUMAN ERROR - DEFINITION
Source: James Reason
Unsafe Acts
Unintended Action
Intended Action
SLIP
LAPSE
MISTAKE
VIOLATION
Attentional Failures Omision Misordering Mistiming
Memory Failures Omiting planed item Place losing Forgetting intentions
Rule Based Mistakes Misapplication of good rule Application of bad rule Knowledge Based Mistakes
Many variable forms
Routine violations Exceptional violations
Acts of sabotage
“Just Culture protects people’s honest mistakes from being seen as culpable. But what is an honest mistake, or rather when is a mistake no longer honest?”
“We’ve lost the practical differentiation between human error, at-risk, and reckless behaviours. In doing so, we’ve created only one standard: PERFECTION.......”
In 1900, Wilbur wrote to his father,
“Carelessness & overconfidence,”
he said, “are usually more
dangerous than deliberately
accepted risks.”
MANAGING HUMAN RISK IS THE KEY TO ENSURING FLIGHT SAFETY
Risk management is a balancing act. It involves balancing risks and rewards.
What did technology & automation do to us?
“My life was so simpler when apple and blackberry were just fruits” Anonymous
http://youtu.be/R0rYX-Jn6o8
“Online social media is one of the most ANTI-social things invented ever” CT
www.aviationsafety.ae
Source: My narrated presentation from the 3rd European SMS Symposium https://talk.city.ac.uk/p47043247
Travelling Public’s Expectation – Passenger Rights
MANAGING HUMAN RISK IS THE KEY TO ENSURING FLIGHT SAFETY
