ibm software group disaster recovery planning: protecting your data from the unexpected

IBM Software Group

Disaster Recovery Planning: Protecting Your Data from the Unexpected

2 | © Copyright IBM Corporation 2001. All Rights Reserved

What We Will Be Discussing Today

Client to provide agenda


Corporations would never think of operating without adequate insurance to cover their physical assets, or insurance to cover their executives, or liability insurance.

But what about another key corporate asset: data?


Consider These Alarming Facts:

More than half of IT professionals do not think that their virus protection is adequate and expect system outages in the next year due to viruses

– 92% of Internet companies have no disaster recovery plan

– Companies spend over $11 billion a year to recover lost data

– 43% of companies suffering a data loss in 1995 estimated the cost to be $5 million or more


What is Distributed Storage Management?

Data Protection

– Backup and restore

– Disaster recovery

Records Retention

– Archiving and retrieval

Efficient Use of Storage

– Intelligent Media Management

– “Automatic” client space management (HSM)

Data that is physically distributed, but centrally managed In a multi-vendor environment


What Would You Do in the Event of a Disaster or Sabotage?

How to ensure business continuance after a disaster?

– 3/5 of companies go under after an IT disaster

Is your data backed up?

How do you go about restoring the data?

Where can you go to do the recovery?

What hardware do you need?

Where are your offsite backup tapes stored?

Where are your base operating system tapes stored?

What files belong to which client?

How do you get back your applications and databases?


Tivoli Storage Manager

Complete Storage Management

– backup / restore

– archive / retrieve

– disaster recovery

– space management (hardware space management)

Scaleable from PC servers through UNIX and mid-range servers to OS/390 mainframe servers

Heterogeneous platform coverage for 37 different operating environments


Step 1 – Install the Tivoli Storage Manager server

– The Tivoli Storage Manager server is the brains of the backup• Stores backed up data in flexible disk, tape and optical storage pools

• Maintains a relational database about what was backed up, when, to where, by whom…

• Creates a copy of the storage pools and database to be taken off-site for disaster recovery purposes

Step 2 – Install a Tivoli Storage Manager client on the machines you want to protect

– Tivoli Storage Manager client protects a machine’s data

– The client sends its data to the central Tivoli Storage Manager server

Effective Disaster Recovery Planning


Supported Environment

Storage Hierarchy

A single solution for managing storage and protecting data across the network

SGI

NumaQ

APPLE Macintosh

HEWLETT-PACKARDHP-UX

MICROSOFT Windows 95, 98 Windows NT Windows NT DEC Alpha Windows 2000, XP

NOVELL NETWARE

SUN MICRO-SYSTEMS

Solaris

OS/400

MVS

Solaris

HP-UX

AIX

Windows

Tivoli Storage Manager Server platforms

SCO

DB2*

INFORMIX*

MICROSOFTSQL Server

ORACLE

SAP R/3

ESS

CRAY***UNICOS

FUJITSU***

Tru64 UnixDomino EMC

Linux for v86

Linux for S/390

Additional Products:Tivoli Space Manager TDP for NDMPTivoli Disaster Recovery ManagerTivoli Decision SupportEDT-DistribuTAPEDiskXtender 2000

MICROSOFT Exchange Server VM

Tivoli Data Protection platforms

Tivoli Storage Manager Client platforms

Sybase

OS/2 Warp OS/390 UNIX

System Services AIX AS/400

Disk

Optical

Tape

IBMDIGITALOpenVMS (SSSI)***UNIX


Tivoli Storage Manager Architecture


Step 3 – Do your backups/archives

– The Tivoli Storage Manager client backs up the machine’s data to the Tivoli Storage Manager server

• Can do scheduled and/or on-demand backups

• By default, ONLY backs up the files that have changed

– The Tivoli Storage Manager client can easily restore its data from the Tivoli Storage Manager server

• Can restore a file, directory, file system or entire system

• Easy to use GUIs allow the user to do the restore themselves



Backup/Restore

Data Protection Incremental/selective/adaptive sub file

differencing/point-in-time Multiple versions kept Policy managed System assisted restore Automated scheduling


Archive/Retrieve

Records Retention Long-term storage Point in time copy Retention period Policy managed


Fully Automated Solution

Policy driven scheduler 'set it and forget it' Automates backups, archives... Automates administrator tasks


Disk pools

Optical pools

Tape pools

Policy Management

Centrally Managed by Business Policy

Centrally defined policies manage data

– What data?

– Where to store?

– How long to keep

Allow different types of data to be treated differently


Fully Scaleable Solution

Desktop to enterprise scalability

Thousands of client connections

Single or multiple Tivoli Storage Manager servers

Terabytes of data

Sharing of storage resources between servers

Electronic vaulting between servers


Enterprise Management

Enhanced Horizontal Scalability Centralized administration of multiple servers and clients

Leverage storage and staff resources

Enterprise Web-based console Remote help desk support Enhanced server automation SNMP alerts SQL interface

Enterprise Admin Feature Enterprise configuration

& policy management Enterprise logging Enterprise command routing



Step 4 – Install Tivoli Data Protection for databases and applications

– Tivoli Data Protection uses the database and application vendor’s API to protect your mission critical databases and applications

– Tivoli Data Protection integrates directly with the Tivoli Storage Manager server

• The data is managed by the Tivoli Storage Manager server’s database

• The data is stored In the Tivoli Storage Manager server’s storage pools


Tivoli Data Protection for Applications

Exploit Tivoli Storage Manager engine via new extended applications

– Tivoli Data Protection Family

• Lotus Domino on AIX

• Lotus Domino on Windows NT

• Lotus Notes on OS/2

• Microsoft SQL Server

• Microsoft Exchange Server

• Oracle Backup on AIX

• Oracle Backup on HP-UX

Storage intensive applications– Hardware Integration

• EMC Symmetrix• IBM ESS

Tighter Integration with Key Applications

• Oracle Backup on Sun Solaris

• Oracle Backup on NT

• Informix

• DB2/UDB

• SAP R/3

• WebSphere Application Server



Step 5 – Create a disaster recovery plan

– Document, test and keep current the steps needed to recover your IT shop

• Which machines have high priority?

• Where are the backup tapes located?

• What type of hardware and software is needed?

• Who are our hardware and software vendors?

• What are the home phone numbers of our administrators?

• Where do we go to do a disaster recovery?



Step 5 – Create a disaster recovery plan - Continued

– Tivoli Disaster Recovery Manager • Creates a disaster recovery plan

• Automates many of the recovery steps

• Centralizes the recovery plan so it is easy to find and update

• Tracks offsite volumes


Tivoli Disaster Recovery Manager


<Business Partner Name Here> Business Continuity and Disaster Recovery Services In today's distributed, multi-vendor, information-centric world, disruptions to

your business' flow of information can be devastating. Reassuringly, you can...

...look to the people of <Business Partner Name> and its Business Continuity and Disaster Recovery Services offerings to help you sift through the layers of complexity in your IT infrastructure to provide a fail safe business continuance plan, and implementation to whatever degree of completeness you desire, in order to keep your business fueled with the information your people deem critical


A business continuity program is only as strong as its weakest link

Inadequate attention to business continuity linkage / business risk

awareness Human factor impact

Inadequate protection and disaster recovery plans for the business

users' environment

IT production and recovery configurations not properly aligned

PeopleApplicationsBusiness Processes

InfrastructureFacilities

Business Continuity is not simply IT Disaster Recovery…

…it is a management process that relies on each component in the business chain to sustain operations at all times


Backup and recovery options for your multi-vendor information technology

Services to help you assess and

improve the recoverability of

your IT infrastructure

Services to help you assess the

impact of a disruption to your critical business

processes

Business continuity

services designed to protect your critical business

processes

Business continuity services

designed, operated and managed for you by <BP

Name>

The people of <Business Partner Name> can help you address your most pressing business continuity challenges (Blue bullets below represent types of services that might be offered by the Business Partner)

what we do foryour IT operations

how to improve your approach to recovery

what we do foryour business

why business continuity programs are

essential

we can do partor all of it for you

Recovery Options for Multivendor Technology

Recovery Options for IBM Technology

Recovery Options for Networks

Recovery Options for Workplace Environments

Business Continuity and Security Services for e-business

Enterprise Resource Planning Continuity Services

Call Center Continuity Services

Application Continuity Services

Recoverability Assessment

Recovery Strategy Definition

Recovery Plan Development

Recovery Process and Procedures Design

Risk Management Analysis

Business Impact Analysis

Crisis Management Services

Total Business Continuity Program Management

e-business Management Services

Address pressing business continuity challenges


How can you get your company up and running?

– Tivoli Storage Manager has you covered

Is your data backed up?

– Yes, with Tivoli Storage Manager

How do you go about restoring the data?

– Tivoli Storage Manager gives you peace of mind

Where can you go to do the recovery?

– Tivoli Disaster Recovery Manager centralizes your recovery plan

What Would You Do If Your IT Center Was Destroyed?


What Would You Do If YourIT Center Was Destroyed? - Continued

Where are your offsite backup tapes at?

What hardware do you need?

– Obtain Tivoli Disaster Recovery Manager’s recovery plan

– Disaster recovery plan walks you through the issues

– Disaster recovery plan’s stanzas automates restore of Tivoli Storage Manager server

What files belong to which client?

– Tivoli Storage Manager client restores clients’ data

How do you get back your applications and databases?

– Tivoli Data Protection restores databases and applications


Effective Disaster Recovery—from Tivoli

How to ensure business continuance after a disaster?

Integrated Tivoli Business Continuance solution provides the needed tools

– Tivoli Storage Manager

– Tivoli Data Protection for databases and applications

– Tivoli Disaster Recovery Manager

Flexible solutions meet your business needs

– Visit http://www.tivoli.com/TSM

– Insert Business Partner URL here.

ibm software group disaster recovery planning: protecting your data from the unexpected

Documents

copyright ibm corporation

tivoli storage manager

distributed storage

machines data

data loss

lost data

data protection backup

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