Solution BriefIBM Analytics Enterprise Content Management

IBM Content Manager OnDemandManaging the SEPA/ISO 20022 archiving challenge

The financial services industry is undergoing radical change to identify and promote interoperable business processes that contain risk, reduce costs and deliver effective products and solutions. One example of this change is in the European Union, where the Single Euro Payments Area (SEPA) has replaced the legacy domestic retail credit transfers and direct debits with standardized European payments based on XML ISO 20022 messages.

ISO 20022 provides a more efficient way of developing and implementing messaging standards that financial institutions and clients use to exchange massive amounts of transactional information. SEPA may be viewed primarily as a standardization project, but it is important to look beyond the compliance and standards aspects and leverage SEPA to make treasury operations more efficient and effective. With improved efficiencies, the European Commission, Banking and Finance, estimates that the overall gains expected from SEPA for all stakeholders to be $21.9 billion euros (about USD $25 billion) per year.1

Highlights • Optimizes for high volume batch archiving

of XML, Batch PDF, AFP, Line Data and Check Images

• Allows for rapid increase in archiving mandates based on ISO 20022 standards with XML (including SEPA in Europe)

• Provides improved customer and 24x7 self-service access to customer communications including statements, bills and correspondence on their personal devices- laptop, tablets and smartphones

• Eliminates costly print output by capturing, indexing and archiving communications to customers without the need to store or send paper

• Helps quickly resolve inquiries while improving customer satisfaction and retention

Solution BriefIBM Analytics Enterprise Content Management

With the introduction of extended dispute settlement periods and as new and more diverse payment methods become available, including a multitude of mobile payment services, financial institutions need to efficiently and securely store increasing volumes of transactional messages and statements for longer periods of time. They must also be able to quickly comply with audit requests and legal holds, all while seeking to minimize IT and storage costs for this data.

IBM® Content Manager OnDemand is a highly scalable and optimized batch archival solution used by thousands of organizations for data and documents of record. Document display of XML data can be automatically optimized by device — mobile, tablet or laptop — all while meeting accessibility requirements. You are only storing the data, while display format options are left open to business owners.

XML indexing and archivingXML Indexing enables you to automatically batch index and archive XML transactional messages and statements into the Content Manager OnDemand repository. Documents are identified and extracted during indexing. Resources are extracted, and, together with the data, compressed and archived. Multiple style sheets may be specified to meet device and accessibility requirements.

XML stylesheet (resource) archiving is critical. Content Manager OnDemand optimizes the storage of XML data by only storing a single version of a resource and then associating it with all the archived documents. Document resources can be automatically collected and managed.

By storing ISO 20022 SEPA data in Content Manager OnDemand, financial institutions can meet multiple goals at once, including:

• All data is securely retained to meet legal, compliance and operational requirements.

• Data can be reproduced for use by banking systems at any time.

• Very high compression rates and a highly efficient architecture minimize storage costs and system footprint, keeping core banking systems lean.

Content Manager OnDemand is designed to efficiently store XML and textual mass data. This design provides organizations with an automated archive that is optimized in terms of systems and database requirements.

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Solution BriefIBM Analytics Enterprise Content Management

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ConclusionBuilt on a robust, scalable and security-rich platform, Content Manager OnDemand software supports new levels of connectivity and information access. It helps organizations effectively utilize information and quickly respond to consumer and marketplace needs without burdening the IT organization and infrastructure.

IBM regularly releases new versions of Content Manager OnDemand. Added to a feature and capabilities set that is among the industry’s leaders are:

• OnDemand Distribution Facility• XML Indexing• Enhanced Retention Management (holds)• Full Text Search• Broad platform support and exceptional compression

for XML, AFP, line, PDF data, and IBM patented

Why IBMEnterprise Content Management (ECM) solutions from IBM help the world’s top companies make better decisions, faster. As a marketplace leader in content, process and compliance software, IBM delivers a broad set of mission-critical ECM solutions that help solve today’s most difficult challenges: managing content, optimizing business processes and helping satisfy complex requirements through an integrated information infrastructure. Content Manager OnDemand is optimized for superior performance for high volume archival of XML as well as security-rich online e-presentment of biling data and reports.

For more informationTo learn more about IBM Content Manager OnDemand, contact your IBM Sales Representative or IBM Business Partner, or visit: ibm.com/software/data/ondemand

The OnDemand User Group (ODUG) is a well-established group of Content Manager OnDemand customers who share best practices and communicate features as well as improvements to IBM management and development teams. To participate in ODUG, visit: odusergroup.org

For more information on ISO 20022 standard messaging and SEPA, visit: www.iso20022.org

© Copyright IBM Corporation 2015

IBM Corporation New Orchard Road Armonk, NY 10504

Produced in the United States of America January 2015

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The client is responsible for ensuring compliance with laws and regulations applicable to it. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the client is in compliance with any law or regulation.

1 European Commission, 2014. “Single Euro Payments Area (SEPA).” (http://ec.europa.eu/finance/payments/sepa/index_en.htm)

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