IBM and CiscoFacilitating business agility for the challenges of tomorrow

Two companies, one team, infinite solutions

Since 1999, IBM® and Cisco® have helped organizations like

yours use groundbreaking technologies to find better ways to

connect people and share critical data across their businesses.

This alliance integrates a broad range of industry-specific

expertise and cutting-edge solutions, all based on respective

core competencies in foundational technology architectures,

software and services. And it’s ready now to help you overcome

the constraints that time and distance traditionally impose on

transforming your business — and, consequently, your profitabil-

ity and competitiveness.

Influencing this ability is the broad and deep relationship that

IBM and Cisco have founded on complementary strengths,

including those essential to any project aimed at improving

business resiliency and competitiveness. IBM contributes

significant industry-specific expertise in business processes

and transformation, technology utilization, implementation,

and operational services. Cisco leadership in networking and

collaboration combines with IBM proficiency to deliver pre-

tested, integrated solutions that help you transform where and

how work is conducted throughout your enterprise. And both

companies bring long-term continuity and commitment to

HighlightsImprove responsiveness and

productivity by bringing people,

customers, and other crucial

stakeholders closer together

Reduce risk and costs by taking

full advantage of proven, integrated

joint solutions and technology

Benefit from best-in-class, industry-

specific experience and solutions

Count on the worldwide capabilities

of a long-standing alliance between

two industry leaders

®

their client relationships, including ongoing product support

and sustained investments in research and development.

Within our overall partnership, Cisco and IBM also have a

long-standing Global Services Alliance, which drives strategic

and operational alignment and enables collaborative support

and globally consistent delivery across the technology lifecycle.

Easier, more productive collaboration

People and organizations can interact so easily through networks

today that the concept of “workplace” has changed beyond

recognition from a few decades ago. The ability to communicate

in all technological forms — through advanced data, voice, and

video solutions — helps enable true, collaborative teamwork and

close, personal interaction.

Today, many organizations are tapping the mobile revolution,

enabling employees with the tools and resources to work without

needing to be physically at their desks. The increasing availability

of wireless broadband is driving a new wave of transformation for

mobile devices, setting the stage for even greater productivity.

Far-flung workforces can dynamically form virtual teams. It’s

no wonder that, by 2017, workers are expected to spend an

estimated 80 percent of their time collaborating with each other

and their partners, suppliers, and customers.

IBM and Cisco are at the epicenter of these exciting changes,

allied to help businesses like yours improve collaboration and

achieve new gains in innovation, creativity, and decision-making

efficiency. For example, easy integration between Cisco Unified

Communications Manager technology and IBM Lotus Notes® can

enable users or groups to detect presence, meet, communicate,

and collaborate — directly and instantly — using voice, video,

and web meetings. IBM and Cisco provide Cisco Collaboration

solutions running in an IBM smarter planet cloud environment

for private enterprise clouds. In addition, recognizing the trend

towards mobility, the two companies are developing solutions

that enable true enterprise-class functionality on mobile devices,

with the ability to stay securely connected to the corporate world

anytime, anywhere.

These and our other offerings comprise an integrated suite

of voice, data, and video offerings designed to provide richer

collaboration, enhanced productivity, and faster business

decisions. And since they are based on open standards, these

solutions can enable you to take full advantage of IT and network

investments, helping save time and increase the value of your

IT infrastructure.

Faster, stronger, more secure networks

Without a solid network foundation, the advanced capabilities

that will transform the way your business works cannot be fully

realized. Nor can you most effectively meet the challenges of

mobile workplaces, burgeoning bandwidth demands and the

need for easy, wide-ranging collaboration. The Cisco Borderless

Network Architecture makes it possible, allowing organizations to

connect anyone, anywhere, anytime, and on any device — more

securely, reliably, and easily.

2

Want to create in-person meeting experiences

over any existing broadband IP network?

Cisco Business Video, including Cisco

TelePresence® can bring the parties together

by combining Cisco video solutions rang-

ing from desktop to immersive units with IBM

business consulting and technology solutions.

Unified communications offerings integrate communications

into your business processes. Our Remote Expert and anywhere,

anytime banking solutions provide innovative ways to serve

customers across multiple channels. All told, IBM and Cisco

can provide a wealth of client-centric solutions, including

enhanced customer care and contact centers, innovative self-

service offerings, business video, robust back-office solutions,

and much more.

Public Safety

Agencies striving for more holistic approaches to protecting citi-

zens, employees and assets turn to IBM and Cisco for solutions

that can improve situational awareness, crisis management, and

comprehensive, real-time, inter-agency collaboration. Thanks to

years of experience working together to build complementary

communications, collaboration, coordination and surveillance

solutions, our offerings can be readily scaled to improve protec-

tions for citizens as well as borders, transportation systems and

other critical facilities.

One primary offering combines the Cisco Video Surveillance

Manager and the IBM Video Correlation Analysis Suite to

create a “force multiplier” that can improve situational aware-

ness and emergency decision-making. IBM video analytics

can automatically alert officials of suspicious activities. Inte-

grated with the IBM Intelligent Operations Center, senior officials

can view the status of all public safety functions, with Cisco

TelePresence feeding video to a wide-ranging variety of device

formats. Meanwhile, the Cisco IP Interoperability and Collabora-

tion System coordinates incident response between dispatchers

and responders and fosters collaboration by helping to enable

teams to set up virtual talk groups. And video automatically

archived by the system can be invaluable in the judicial process,

training and guiding future responses.

What’s more, IBM and Cisco have spent years working

together to help clients bolster their data center capabilities

while reducing risk and time to value in those initiatives.

Data center solutions are a traditional IBM strength, while the

network — and the services that operate over the network —

are a core competency of Cisco. Our combined services and

products optimize data center utilization, responsiveness,

access and resiliency through interoperability and integration.

IBM and Cisco can propose a roadmap based on best prac-

tices and offerings that leads to resilient, highly secure, open

solutions with a long lifespan.

Sharing extensive industry expertise

We know that your needs are distinct and require technology

partners who truly understand your industry, rather than provid-

ing “one-size-fits-all” solutions. You need partners with a proven

track record of working together and deep familiarity with each

other’s offerings. That’s what IBM and Cisco give you: enhanced

value that is more than the sum of its parts.

Banking

Decades of experience in the financial sector give us the insight

you need when charting a course for a “bank of the future.”

Most of the banks in the Global Fortune 500 are IBM customers,

and both IBM and Cisco have worked with hundreds of financial

services organizations worldwide to provide innovative retail

banking and insurance solutions. Thanks to our combined

offerings, banking and insurance institutions have been able to

transform the client experience through robust integrated multi-

channel solutions.

Cisco and IBM can help you develop a highly secure, unified

network and virtualization for your retail banking portfolio that

integrates multiple contact channels and serves as a cost-saving

foundation for additional applications, services and solutions.

3

IBM and Cisco work together to help clients

modernize aging network infrastructures.

The Cisco Borderless Network Architecture

provides the foundation for bringing organi-

zations, their individual members and their

constituencies closer together. IBM can help

you plan, design, implement, and maintain an

integrated and cost-effective solution geared

to your specific needs and opportunities.

Financing options are available to help you

time payments to the flow of financial benefits.

of critical foundational elements that include robust core net-

working, substation communications, network security and

service management.

Looking forward, IBM analytics capabilities can generate valu-

able insights from streams of data as they are collected and

transferred over Cisco IP network products. Such insights

can translate into valuable input to reduce outages, increase

operational efficiencies, ensure better integration of distributed

renewable energy resources, and help focus value-added

services to the energy consumer.

The combined capabilities of Cisco network infrastructure with

IBM Global Business Services® and IBM Global Technology

Services expertise in business transformation and solution

design provide a holistic, end-to-end data communications solu-

tion. The result: business transformation for energy participants

that yields significant competitive advantage.

The team you need for tomorrow’s challenges— and beyond

The pressure for new gains in productivity and profits will only

continue. IBM and Cisco are ready to extend to you the benefits

they’ve brought to organizations worldwide, in the more than

10 years they have spent working together. Their complementary,

pre-tested and easily integrated technologies can help you

overcome today’s most challenging business problems. And

with IBM and Cisco, you get performance, product support, and

continuing advances you can count on for years to come to help

your organization grow and prosper. Let us show you how.

For more information

To learn more about how IBM and Cisco can help improve your

organization’s creativity, agility and competiveness, contact your

IBM or Cisco representative.

Visit us at:

ibm.com/cisco

cisco.com/go/ibm

Healthcare

IBM and Cisco work together helping healthcare institutions

and professionals improve outcomes while lowering the cost of

care, enhancing clinician productivity and protecting patient pri-

vacy. Our combined expertise and technology gives healthcare

institutions quantifiable improvements in operations, professional

job satisfaction and, most importantly, patient-centered care.

Our mobility for healthcare and video for healthcare solutions

are core to modern healthcare.

For instance, our mobility solutions help enable doctors and

nurses to obtain vital information about the patient and his or

her condition without leaving the patient’s bedside. Other

mobility solutions track costly, critical assets such as infusion

pumps, wheelchairs and other medical equipment so they

can be quickly found and deployed as needed. And combined

IBM and Cisco video offerings can improve healthcare access

and treatment for a growing patient base, particularly people

needing chronic disease management or follow-up exams.

Energy and Utilities

Today, utilities are facing an unprecedented array of challenges.

With increasing demand, grid capacity is being stretched to

the limit at precisely the same time that aging infrastructures are

starting to become a real issue. In addition, environmental con-

cerns, rising costs, security, regulation and new distributed gen-

eration and distribution models are all gaining new importance.

To address these challenges, utilities need to have an enhanced

monitoring of the state of their networks through instrumentation

and devices like sensors and smart meters, together with an

underlying IT and communications infrastructure combined with

application intelligence and analytics.

IBM and Cisco have teamed to provide targeted networking

solutions for utilities that blend powerful technology from

Cisco with IBM leadership in communication services, network

management, security, information management and analytics,

backed by deep energy industry expertise. The result is a set

© Copyright IBM Corporation 2011

Produced in the United States of America

November 2011

All Rights Reserved

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