i system instruction .. 3 - wrt-security.com Ⅰ.system instruction wrt digital community managing...

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1 Contents Contents Contents Contents I SYSTEM INSTRUCTION................................................................... 3 II INSTALLATION.............................................................................. 4 2.1Database..................................................................................................4 2.2 Digital community managing software installation..................................4 2.3 Dongle installation and registration........................................................6 2.4 Audio card driver installation..................................................................7 2.5 SMS modem(optional) installation ........................................................... 7 III MANAGING SOFTWARE SETTINGS................................................. 8 3.1 Operate managing software.....................................................................8 3.2 Alarm settings..........................................................................................9 3.3 Divert function and backup guard center settings...................................10 3.4 Picture memory path................................................................................11 3.5 Ask-for-help maintenance’s type.............................................................12 3.6 Self-checking settings..............................................................................12 3.7 Access control parameter settings........................................................... 13 3.8 MP3 ring-tone .......................................................................................13 3.9 Door phone convenience information and help service settings.............. 14 3.10 Audio card settings(Optional) .................................................................15 3.11 MSM modem settings(Optional) .............................................................16 3.12 User management .................................................................................16 IV DEVICE MANAGEMENT.................................................................18

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Page 1: I SYSTEM INSTRUCTION .. 3 - wrt-security.com Ⅰ.SYSTEM INSTRUCTION WRT digital community managing software(ARG-801) is a 32 digits application program based on WINDOWS98/2000/XP/VISTA

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ContentsContentsContentsContents

I SYSTEM INSTRUCTION...................................................................3

II INSTALLATION..............................................................................4

2.1Database..................................................................................................4

2.2 Digital community managing software installation..................................4

2.3 Dongle installation and registration........................................................6

2.4 Audio card driver installation..................................................................7

2.5 SMS modem(optional) installation ........................................................... 7

III MANAGING SOFTWARE SETTINGS.................................................8

3.1 Operate managing software.....................................................................8

3.2 Alarm settings..........................................................................................9

3.3 Divert function and backup guard center settings...................................10

3.4 Picture memory path................................................................................11

3.5 Ask-for-help maintenance’s type.............................................................12

3.6 Self-checking settings..............................................................................12

3.7 Access control parameter settings........................................................... 13

3.8 MP3 ring-tone .......................................................................................13

3.9 Door phone convenience information and help service settings.............. 14

3.10 Audio card settings(Optional).................................................................15

3.11 MSM modem settings(Optional) .............................................................16

3.12 User management .................................................................................16

IV DEVICE MANAGEMENT.................................................................18

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4.1 System encoding rule ...............................................................................18

4.2 WRT-801 system center parameter settings............................................... 20

V INTRODUCTION OF THE MANAGING SOFTWARE..............................35

5.1 Main interface introduction ........................................................................35

5.2 Function of Intercom ..................................................................................36

5.3 Alarm function ...........................................................................................40

5.4 Access control ........................................................................................... 40

5.5 Message publishing ....................................................................................52

5.6 Remote arm/disarm ..................................................................................55

5.7 Restore password ......................................................................................56

VI SYSTEM MAINTENANCE..................................................................56

6.1 Database maintenance.............................................................................. 56

6.2 Report .......................................................................................................60

6.3 Update of devices ......................................................................................65

6.4 Parameter setting instruction..................................................................... 68

6.5 Ring-tone managing .................................................................................72

6.6 FAQ(Frequently asked question)................................................................ 73

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Ⅰ.SYSTEMSYSTEMSYSTEMSYSTEM INSTRUCTIONINSTRUCTIONINSTRUCTIONINSTRUCTION

WRTWRTWRTWRT digital community managing software(ARG-801) is a 32 digits application

program based on WINDOWS98/2000/XP/VISTA systems.The system has

integrated with home automation system,security alarm system,access control

system based on IP intercom system.The community caretaker can analyze and

check records,it will bring great convenience to tenants and estate management.

Features:Features:Features:Features:

1.Monitor each entrance’s capture.

2.Receive and answer alarm request.

3.Record alarm information like:Time,location,alarm type and result.Support

record printing.

4.Guard center can talk with all gate stations and and unlock the doors.

5.Manage tenant information.

6.Friendly interface make it easy for operation & maintenance. Managed by

operators with different permission to ensure system stability and safety.

7.Message publishing function.

8.Can call,monitor,unlock,timely answer alarm and ask for help.

9.Can revise time:Log in guard center time revision,regular revision,group

revision.

10.Automatic upgrade selected equipment remotely.

11.Integrate with access control system,message publishing system and home

automation system.

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Ⅱ.INSTALLATION.INSTALLATION.INSTALLATION.INSTALLATION

Install following items step by step:

a. Database (SQL2000)

b. Digital community managing system (ARG-801)

c. Dongle

d. Audio card (optional)

e.e.e.e. SMS modem (optional)

2.12.12.12.1 DatabaseDatabaseDatabaseDatabase

DatabaseDatabaseDatabaseDatabase installationinstallationinstallationinstallation

To secure the safety of data and avoid system breakdown,we suggest making

regular data back-up.Please do not back up the data in local computer hardware in

case of virus attack.

The following installation is based on WINDOW XP system with installing SQL,so do

other systems.While installing,refer to the following steps.Keep default as for

settings not mentioned below.

� Choose”Local system accountant”,then click ”next”

� Choose mixed model,(Windows/SQL Server personal identification) and

“Empty PIN”,then click ”Next”.

2.22.22.22.2 DigitalDigitalDigitalDigital communitycommunitycommunitycommunity managingmanagingmanagingmanaging softwaresoftwaresoftwaresoftware installationinstallationinstallationinstallation

Here we call digital community managing software as managing software.

Notes:Before installation,please run database’s “Service manager”.

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ManagingManagingManagingManaging ssssoftwareoftwareoftwareoftware installationinstallationinstallationinstallation procedures:procedures:procedures:procedures:

Please start”Setup.exe” in installation disk.Please choose”I accept all terms and

agreement”,then click”next”.

Then a dialogue pops out "Setup database?" If the computer has never installed

our software before,please choose”Yes”to move on.

When you see picture 2-5,please choose”WINDOWS identification”,then

click”next”.If fail,please input”.” in database’s sever,then click”Next”(Picture 2-6).

Picture 2-5

Picture 2-6

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After finishing above mentioned operations,you will see Picture 2-7,then click

“Install”.

Picture 2-7

Picture 2-8

2.32.32.32.3 DongleDongleDongleDongle installationinstallationinstallationinstallation andandandand registrationregistrationregistrationregistration

DongleDongleDongleDongle driverdriverdriverdriver installationinstallationinstallationinstallation

Each software will be equipped with dongle,the steps are as following:

� Please insert equipped dongle disk into CD-ROM,

� Install dongle’s driver(Sentinel Protection Installer 7.3.0.msi)

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� Insert dongle

SystemSystemSystemSystem registrationregistrationregistrationregistration

� Click”Start-Process-digital community managing system-system

registration”(see Picture 2-9).

Picture 2-9

� Click:”Register”,you will see dialog box as Picture 2-10 shows.Please input the

contract No and register No. entitled by us,then click”Register”.If wrong,please

refresh the dongle.

Picture 2-10

2.42.42.42.4 AudioAudioAudioAudio cardcardcardcard driverdriverdriverdriver installationinstallationinstallationinstallation

This installation is easy,please always click”next” till finish.

2.52.52.52.5 SMSSMSSMSSMS modemodemodemodemmmm(optional)(optional)(optional)(optional) installationinstallationinstallationinstallation

Open the installation interface,you will see Picture 2-11.Please always click”Next”

till finish.

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Picture 2-11

Ⅲ ManagingManagingManagingManaging softwaresoftwaresoftwaresoftware setsetsetsettingstingstingstings

3.13.13.13.1 OperateOperateOperateOperate managingmanagingmanagingmanaging softwaresoftwaresoftwaresoftware

Double click on desk.

You will see Picture 3-1,input user name and password,then click”Logging- in”.

Picture 3-1

The initial password is “12345”,after logging in,please set new password(details

please check operation steps).The interface of the software is as Picture 3-2.

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Picture 3-2

3.23.23.23.2 AlarmAlarmAlarmAlarm setsetsetsettingstingstingstings

SetSetSetSet alarmalarmalarmalarm receivingreceivingreceivingreceiving statstatstatstatusususus andandandand intercomintercomintercomintercom

Function:You can set alarm on/off and intercom On/off.

Operation:Please choose menu bar’s “Tool”-“Set whether receive alarm and

intercom”,then click”Confirm”.Click “Close” to cancel (Picture 3-3).

Picture 3-3

AlarmAlarmAlarmAlarm’’’’ssss typetypetypetype settingsettingsettingsettingssss

Function:Set the alarm type of door phones.

Operation:“Tool”-“Alarm type ”,there are four default alarm types,administrator

can self-define other alarm types.Picture 3-4.

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Picture 3-4

GuardGuardGuardGuard centercentercentercenter’’’’ssss warningwarningwarningwarning tonetonetonetone

Function:Set the warning tone of the guard station when receiving alarms.

Operation:“Tool”-“Guard center’s warning tone setting-Choose alarm warning

tone”.Picture 3-5.

Picture 3-5

3.33.33.33.3 DivertDivertDivertDivert functionfunctionfunctionfunction andandandand backupbackupbackupbackup guardguardguardguard centercentercentercenter settingssettingssettingssettings

Function:

Guard center:Call to guard station can be divert to other guard center.

Backup guard center:If you set standby guard center,when the guard is busy,the

call will divert to the backup one.The guard’s IP address and time is showed as

Picture 3-6.

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Note:If there is no other guard center,no need to set.

Picture 3-6

3.43.43.43.4 PicturePicturePicturePicture memorymemorymemorymemory pathpathpathpath

Function:You can set the path for information public,storing snapshot from gate

station and monitor.User can define it.But,if the user uses WEB for distant

control,the path should be defined under the path of Tomcat 5.5

installation,otherwise the WEB can not visit the data,you can save it as D:\Program

Files\Apache Software Foundation\Tomcat 5.5\webapps\data.

Operation:“Tool”-“Picture information storage path”.

you can set in the pop out dialog.Default path is “D:\data”,as in Picture 3-7.

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Picture 3-7

3.53.53.53.5 Ask-for-helpAsk-for-helpAsk-for-helpAsk-for-help maintenancemaintenancemaintenancemaintenance’’’’ssss typetypetypetype

Function:The system has four default maintenance type.User can add

user-defined maintenance title,after adding,please download configuration

information to monitors.The tenant can send "Maintenance" information to guard

center.

Operation:”Tool”-“Maintenance’s type”,as Picture 3-8,

Picture 3-8

3.63.63.63.6 Self-checkingSelf-checkingSelf-checkingSelf-checking setsetsetsettingstingstingstings

Function:The managing system can make regular checks to system devices.When

found abnormal devices,the managing system will give a warn.

Operation:(Picture3-9)

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Picture 3-9

3.73.73.73.7 AccessAccessAccessAccess controlcontrolcontrolcontrol parameterparameterparameterparameter setsetsetsettingstingstingstings

Function:Set COM for card sender.

Operation:“Tool”-“Access control parameter set”,as in Picture 3-10.

Picture 3-10

3.83.83.83.8 MP3MP3MP3MP3 ring-tonering-tonering-tonering-tone

Function:Supply ring-tone for door phones

Operation:“Tool”-“MP3 ring managing”,you will see Picture 3-11.Click

“Add”,choose the path.

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Picture 3-11

Picture 3-12

The ring is under “D:\Program Files\Digital community managing system\Digital

community managing system\ring”,there are some default rings.The newly added

ring should be MP3 format,and should be smaller than 200KB.

3.93.93.93.9 DoorDoorDoorDoor phonephonephonephone convenienceconvenienceconvenienceconvenience informationinformationinformationinformation andandandand helphelphelphelp serviceserviceserviceservice setsetsetsettingstingstingstings

Function:Convenience information and help service can be edited at guard

station,the management staff can add it and click”confirm” to save.The

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information can be checked by door phones.

Help service:Set on-line help service for users' door phones,the door phone can

check on-line help in the menu “help”.

Operation: Picture 3-13.

Picture 3-13

3.103.103.103.10 AudioAudioAudioAudio cardcardcardcard setsetsetsettingstingstingstings(Optional)(Optional)(Optional)(Optional)

Function:Offer voice service for remote control via telephone.

Operation: “Tool”-“Audio card”,as Picture 3-14.

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Picture 3-14

3.113.113.113.11 MSMMSMMSMMSM modemmodemmodemmodem setsetsetsettingstingstingstings(Optional)(Optional)(Optional)(Optional)

Function:When a door phone gives an alarm,system will send a message to the

household.

Operation:”Tool”-“GSM MSM modem set”,as Picture 3-15.

Picture 3-15

3.123.123.123.12 UUUUserserserser managmanagmanagmanagementementementement

Click “User managing”on the left,you will see the ”User listing” ,as in Picture 3-16.

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Picture 3-16

Add general user

Click on the blank area on the right, you will see a dialog box(Picture 3-17 ). After

filling in basic information,please set “User rights” as Picture 3-18. Firstly,choose

the system function,the detailed rights will be showed ,”√”the items you need.

Picture 3-17

Picture 3-18

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Modify system user information and rights

Click ”System user“,choose ”Modify”,then double click on the user need to be

modified,the user’s log-in PIN and user rights can be modified(Administrator

only).Picture 3-19.

Picture 3-19

Delete system user

Click ”System user managing”,then click right ,you will see Picture 3-20.

Picture 3-20

Note:Do not delete system user.

IVIVIVIV DeviceDeviceDeviceDevice managmanagmanagmanagementementementement

4.14.14.14.1 SystemSystemSystemSystem encodingencodingencodingencoding rulerulerulerule

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Basic rule : Each device has unique ID number.

SystemSystemSystemSystem encodingencodingencodingencoding rulerulerulerule

The device code is a number of 15 digits.Refer to the following format:

Xx -xxx -xx -xxx -xxx -xx

Community No. Building No. Unit No. Floor No. Room No. Number

RuleRuleRuleRule forforforfor differentdifferentdifferentdifferent typetypetypetype ofofofof devicesdevicesdevicesdevices

DoorDoorDoorDoor phonephonephonephone No.No.No.No.:15 effective digits

GateGateGateGate stationstationstationstation No.No.No.No.:Floor No.and Room No. Are "0"

GroupGroupGroupGroup entranceentranceentranceentrance stationstationstationstation no.no.no.no.:Building No.,Floor No. and Room No. are all "0".

guardguardguardguard stationstationstationstation no.no.no.no.:Building No.,Unit No. and Floor No. are "0".Number is "0".

IPIPIPIP netnetnetnet connectorconnectorconnectorconnector no.no.no.no.:Floor no. and Room no. are "0".Number is "0".

When use managing software to add device,you fill in the Building No.and Unit

No. of the device,the system will create a code automatically .

Note:Note:Note:Note:DeviceDeviceDeviceDevice cancancancan onlyonlyonlyonly bebebebe usedusedusedused afterafterafterafter beingbeingbeingbeing addedaddedaddedadded totototo guardguardguardguard center.center.center.center.

Steps:

a. Decide the guard station’s managing area.Divide the managing area to several

groups.(Community number is group number.)

b. Encode every device according to the rules above.

c. Add devices such as door phone,gate station,entrance station,guard station

and IP net connector,etc.Finish the center parameter settings.

d. Set IP and gateway for each device.

e. After finishing center parameter settings,confirm the network is going

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well,then go to next step.

f. Set "this device number" on gate station and entrance station.

g. Done.

4.24.24.24.2 WRT-801WRT-801WRT-801WRT-801 systemsystemsystemsystem centercentercentercenter parameterparameterparameterparameter settingssettingssettingssettings

4.2.14.2.14.2.14.2.1 GuardGuardGuardGuard centercentercentercenter settingssettingssettingssettings

1) General guard center parameter settings

Refer to Picture 4-1,then you will see Picture 4-2.Fill in the blank.

Picture 4-1

Picture 4-2

2) Modify center PC’s IP address

Click“Network neighborhood” on your desk,choose “Attribute”,as Picture 4-3,then

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modify computer’s IP address,after that,return to "General center parameter

set",modify it.

Picture 4-3

4.2.24.2.24.2.24.2.2 BuildBuildBuildBuild subsubsubsub centercentercentercenter/backup/backup/backup/backup centercentercentercenter

Note:”When the main guard station is out of work,sub center can be the backup.If

no backup center,please skip setting 4.2.2.

Please click main interface”Device management”,click right on blank area of the

interface,then refer to Picture 4-4.Fill in group name and number one by one in

what Picture 4-5 showed.Please click”Master station information” ,fill in the

information,then click”Confirm”,as in Picture 4-6.

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Picture 4-4

Picture 4-5

Picture 4-6

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4.2.34.2.34.2.34.2.3 AddAddAddAdd 801801801801 systemsystemsystemsystem devicesdevicesdevicesdevices

���� AddAddAddAdd devicesdevicesdevicesdevices oneoneoneone bybybyby oneoneoneone

AddAddAddAdd newnewnewnew buildingbuildingbuildingbuilding

Click right on ”WRT”-“Add”-“Building”,as Picture 4-7.

Picture 4-7

AddAddAddAdd newnewnewnew unitunitunitunit

Click the right mouse button on “***th building”-“Add”-“Unit”(Picture 4-8).

Picture 4-8

In the pop-out dialog box,fill in unit name,number,gate station’s IP,subnet mask

and default gateway(Picture 4-9).

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Picture 4-9

AddAddAddAdd newnewnewnew floorfloorfloorfloor

Under the newly added unit,click”**st unit”-“Add”-“**st floor”,as Picture 4-10.

Picture 4-10

Please fill in floor name and number,as Picture 4-11.

Picture 4-11

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AddAddAddAdd roomroomroomroom

Under newly added floor,click”***st floor”-“Add”-“Room”,as Picture 4-12.

Picture 4-12

Then you will see Picture 4-13.Click “Basic information”,fill in room name and

number.Click “Door phone and tenant’s information”,as Picture 4-14,fill in

tenant’s name,gender,profession,alarm telephone number and choose the way to

deal with the alarm.

”Message alarm” means when the door phones find alarm,it will alarm to guard

center,guard center will notice tenant by message(only available for guard center

which has installed MSM Modem).”

"Telephone alarm” means the guard center will notify tenants the alarm by audio

service(Only available for system with audio card).

Please fill in main door phone’s IP address, PIN of home automation remote

control through website and PIN of home automation( for WEB remote control

users).

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Picture 4-13

Picture 4-14

AddAddAddAdd subsubsubsub doordoordoordoor phonephonephonephone

Under the newly added main door phone,click”**room”-“Add”-“Sub door

phone”(Picture 4-15).

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Picture 4-15

Then you will see Picture 4-16, click”Confirm”.

Picture 4-16

Note:The max quantity of sub door phones is 3 pieces. In 1 house,the sub door

phone’s number is from No.2-No.4.

FrontFrontFrontFront doordoordoordoor stationstationstationstation managingmanagingmanagingmanaging

Click “Front door station” under Picture 4-14 ,dialog box as picture 4-17 will

pop-out.

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Picture 4-17

Fill in information according to fact,then confirm.

NoteNoteNoteNote:The front door station should be within 8 pieces and the number starts from

17th.After finishing settings,download the setting to door phones.

���� AAAAdddddddd devicesdevicesdevicesdevices bybybyby groupgroupgroupgroup

Click right on “WRT”,choose”batch add group accessories’ data”(Picture

4-18).Then you will see Picture 4-19. Fill in all information according to

situation,then confirm,you will see Picture 4-20.

Picture 4-18

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Picture 4-19

Notes:Notes:Notes:Notes:In one family,the door phones should be less than 4 pieces,the number

should be No.1-No.4,the front door station should be within 8 pieces,the Number

starts from 17th.

Mark the entrance station,main gate station ,sub gate station with the function of

access control.

Independent access control(In building)should be less than 8 pieces.

If Room number in the same building but different unit is related,please

choose”Relate”.

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Picture 4-20

� AddAddAddAdd generalgeneralgeneralgeneral entranceentranceentranceentrance stationstationstationstation

Refer to Picture 4-12.

Picture 4-21

Fill in the gate’s information,click”Confirm”(Picture 4-22).

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Picture 4-22

4.2.44.2.44.2.44.2.4 ModifyModifyModifyModify informationinformationinformationinformation ofofofof groupgroupgroupgroup center,center,center,center,buildingbuildingbuildingbuilding,unit,floor,unit,floor,unit,floor,unit,floor andandandand doordoordoordoor phonephonephonephone

Please choose the device need to be modified,click the right mouse button, then

choose”Modify”.

4.2.54.2.54.2.54.2.5 DownloadDownloadDownloadDownload addressaddressaddressaddress listlistlistlist totototo guardguardguardguard stationstationstationstation,entrance,entrance,entrance,entrance station,gatestation,gatestation,gatestation,gate station,doorstation,doorstation,doorstation,door

phonephonephonephone

When the center is built,the technician staff should go to the field and set the

guard station,entrance station,gate station and door phone according to the

center.After the settings,download the address list as following:

1) Guard station

In the interface of "Device management", choose”WRT”- “Download address

table”,as Picture 4-23.

Picture 4-23

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2) Entrance station

Refer to Picture 4-24.

Picture 4-24

3) Gate station

In the interface , choose”WRT”- “Building **”-“Unit **”-“Download address

table”or”Download configuration”,as Picture 4-25.

Picture 4-25

4) Door phone

Refer to Picture 4-26.

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Picture 4-26

4.2.64.2.64.2.64.2.6 EditEditEditEdit mapmapmapmap

1) Add community map

Please upload community’s map refer to Picture 4-27.

Picture 4-27

2) Add house map

In building details,please upload and edit ”Basic information”in this building’s

plane graph,as in Picture 4-28.

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Picture 4-28

3) Edit house location

In building details,please edit”Location in this community”,locate this house in this

building,as Picture 4-29 shows,drag the yellow point to the actual location of this

house.

Picture 4-29

4) Edit room location

In room details,edit”location in this building”,locate the location of this room in

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this building,as Picture 4-30 shows,drag the yellow point to actual location.

Picture 4-30

Ⅴ IntroductionIntroductionIntroductionIntroduction ofofofof thethethethe managingmanagingmanagingmanaging softwaresoftwaresoftwaresoftware

5.15.15.15.1 MainMainMainMain interfaceinterfaceinterfaceinterface introductionintroductionintroductionintroduction

The main interface of the software is as Picture 5-1 shows.

Part 1st is drop-down menu,it includes document,tool,data download,etc.

Part 2nd is function menu.

Part 3rd is interface of instant record of the system status.

Part 4th is main interface of operation,it shows main devices and function menu.

Part 5th is detailed operation menu of gate station&door phone.

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Picture 5-1

5.25.25.25.2 FunctionFunctionFunctionFunction ofofofof IntercomIntercomIntercomIntercom

5.2.15.2.15.2.15.2.1 GGGGuarduarduarduard stationstationstationstation

1) Guard center calls guard station

Operation:Refer to Picture 5-2.

Picture 5-2

2) Guard station calls guard center

Operation:Click”Answer” for talking,or click”Hang-up” to reject the call,as Picture

5-3 shows.

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Picture 5-3

5.2.25.2.25.2.25.2.2 GateGateGateGate stationstationstationstation

1) Guard center monitors gate station

Operation:Refer to Picture 5-4.

Picture 5-4

2) Gate station calls guard center

When guard station is busy,the call from gate station will forward to guard

center.(Picture 5-5)

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Picture 5-5

5.2.35.2.35.2.35.2.3 DoorDoorDoorDoor phonephonephonephone

1) Guard center calls door phone

Operation: Refer to Picture 5-6.

Picture 5-6

2) Door phone calls guard center

When the guard center is busy,the calls from door phone will divert to guard

center.The guard center can answer or hang-up,as Picture 5-7 shows,

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Picture 5-7

5.2.45.2.45.2.45.2.4 EntranceEntranceEntranceEntrance stationstationstationstation

1) Guard center monitors entrance station

Operation:Refer to Picture 5-8 .You can intercom,hung-up or unlock while

monitoring.

Picture 5-8

2) Entrance station calls guard center

Function:When entrance station calls guard center,if the guard center is busy,the

call will be diverted to guard center.

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Operation:Click”Answer”,then talk with entrance station,or click”Hung-up”,reject

the call.

5.35.35.35.3 AlarmAlarmAlarmAlarm functionfunctionfunctionfunction

5.3.15.3.15.3.15.3.1 GGGGateateateate stationstationstationstation alarmalarmalarmalarm

Alarm types: malicious unlock,intimidated unlock,temper alarm

Malicious unlock means some one try to unlock with abnormal PIN.Intimated unlock means tenant is intimated to unlock the door.Temper alarm means someone breaks the gate station intentionally.

There is warn tone while alarming,guard staff can monitor the status of gate

station and take action immediately.

5.3.25.3.25.3.25.3.2 DDDDooroorooroor phonephonephonephone emergencyemergencyemergencyemergency

When there is an emergency ,tenant can make emergency alarm to guard

center.Guard center can hear alarm tone and see the alarm address and time on

the screen.

5.3.35.3.35.3.35.3.3 DoorDoorDoorDoor phonephonephonephone alarmalarmalarmalarm

When alarm sensors at home find abnormal situation,the door phone will send

alarm to guard center automatically.The guard center can take action immediately.

5.45.45.45.4 AccessAccessAccessAccess controlcontrolcontrolcontrol

Note:The time of gate station must be the same with guard center.To set the same

time,follow these steps:"Download data"-Set time for gate station" The guard

center PC must connect to the card sender to set the access control data.(Refer to

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3.7)

5.4.15.4.15.4.15.4.1 CCCCardardardard typetypetypetype managingmanagingmanagingmanaging

There are 2 types of default cards: Tenant card and keep-watch card.

"Keep-watch" card can not unlock,it can only record keep-watch time.

User can self-define 10 card types. It can also set valid period for cards.As Picture

5-13,click right on "Card type" under "Access control managing",select”Add”,input

staff card and "number",choose valid period,after adding the cards,you can issue

these cards.User-defined card must be downloaded to gate stations. Download

card type to every access controller according to Picture 5-14 .

Picture 5-13

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Picture 5-14

5.4.25.4.25.4.25.4.2 GGGGateateateate stationstationstationstation groupgroupgroupgroup managingmanagingmanagingmanaging

Group managing means to combine tenants with same access control rights as a

group. This is convenient for cards managing.As Picture 5-15 shows,combine

gate stations under Entrance *,WRT community *, Unit * as a group.

Operation:Add a group ”WRT living area 1”,choose a number ”01” and save,then

tick available access control on the right and save.When manage cards,you can

choose group directly.

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Picture 5-15

5.4.35.4.35.4.35.4.3 CardCardCardCard issueissueissueissue

1) Batch card issue

Picture 5-16

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As Picture 5-16 shows,select unit,click”batch card issue of this building”,choose

available access control,you can choose the Group on the left,automatically relate

it to access control,or choose directly in gate station list.The screen shows room

number automatically,close the card to card sender to issue card,the screen will

show”success”.If you want to issue card to next tenant,you can click:”Next

room”.The data of already issued card will be saved to guard center’s PC.

Note:After issuing cards,carry out “Download card issue data”.

2) Single card issue

It is for daily property management and several cards issue.You can choose

room,click”card issue”,choose granted access control,expiration time,etc.(Picture

5-17)

Picture 5-17

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5.4.45.4.45.4.45.4.4 CCCCardardardard deletiondeletiondeletiondeletion

1) By card number

Note:there are two ways of deleting cards by card number.:Swiping cards or

inputting card number.

Operation:Click”Access control managing”-“Delete card”-“Delete by card”,then

operate in pop-out dialog box,as Picture 5-18 shows.

Picture 5-18

2) By room

Function:Delete card for a room

Operation:Choose the room in”Device management”,click “Delete card”on the

right,you will see Picture as 5-19 shows.

Picture 5-19

3) Delete in IC card checking report

Function:Find out the card by inquiry conditions.

Operation:Click”Report”-“Access control card data”,find out the card need to be

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deleted by conditions,as Picture 5-20 shows.

Picture 5-20

4) Delete card by unit

Function:Delete all cards in this unit

Operation:Choose the unit in”Device management”,click the button”Delete all

cards of this building” on the right.(Picture 5-21)

Picture 5-21

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5.4.55.4.55.4.55.4.5 DownloadDownloadDownloadDownload accessaccessaccessaccess controlcontrolcontrolcontrol datadatadatadata

Function:When the guard center issue cards,the download of responded data is

needed.If there is only card issue,or there are both card issue and card

deletion,please send instruction of downloading all card issue data to gate

station.If there is only card deletion,please download card deletion data to all gate

station.

1) Download access control data to all gate stations

Function:Download all access control data to all gate stations. While

downloading,please do not download other access control data to gate station.

Operation:Click “Access control managing”,choose”download data”,then you can

download data to all gate stations.(See Picture 5-22)

Picture 5-22

2) Download access control data to one gate station

Operation:Choose the gate station in”Device management”, click responded icon

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on the right.(Picture 5-23)

Picture 5-23

5.4.65.4.65.4.65.4.6 AAAAccessccessccessccess controlcontrolcontrolcontrol back-upback-upback-upback-up andandandand restorerestorerestorerestore

Function:In case of data losing.

Operation:Choose gate station in”Device management” interface, click responded

icon on the right.(Picture 5-24).

Picture 5-24

5.4.75.4.75.4.75.4.7 CheckCheckCheckCheck IDIDIDID cardcardcardcard andandandand cardcardcardcard swipingswipingswipingswiping recordrecordrecordrecord

1) Check ID card data

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Function:Check effective ID card data.

Operation:Click”Report”-“Check ID card”,operate in pop-out dialog-ID card

data.(See Picture 5-25).

Picture 5-25

2) Card swiping record

Function: Check ID card swiping record,you can set set conditions for checking.

Operation: Click ”Report”-“Card swiping record”,operate in pop-out dialog box

(Picture 5-26).

Picture 5-26

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5.4.85.4.85.4.85.4.8 KKKKeep-watcheep-watcheep-watcheep-watch managingmanagingmanagingmanaging

Function:Settings for data downloading and access control is the same as ID card.

You can check keep-watch card in ID card checking and swiping record.The

keep-watch card can not unlock,but only check keep-watch.

1) Keep-watch card issue

Function:Issue card for keep-watch staff

Operation:Click menu”keep-watch managing”-“Issue/delete card”(Picture

5-27),in dialog box “keep-watch staff managing”(Picture 5-28),click”Add” to

edit(Picture 5-29).Then choose the keep-watch staff,click”issue keep-watch

card”,edit in pop-out dialog box(Picture 5-30).

Picture 5-27

Picture 5-28

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Picture 5-29

Picture 5-30

Note:Please choose the card type when issue a card,you can change keep-watch

staff or issue card for different keep-watch staff.

2) Delete keep-watch card

Operation:In the window”keep-watch staff managing”,choose the staff and

click”Delete keep-watch card”.

a) Deletion by ID number:Same operation as delete tenant’s card.

b) Delete card in access control report:Details please check Part 3 in 5.4.4.

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3) Check keep-watch card

Operation:Click”keep-watch managing”-“Check keep-watch record”,you can see

dialog box as Picture 5-31.

Picture 5-31

5.55.55.55.5 MessageMessageMessageMessage publishingpublishingpublishingpublishing

The message can be words or pictures.

5.5.15.5.15.5.15.5.1 PrivatePrivatePrivatePrivate messagemessagemessagemessage publipublipublipublishingshingshingshing

Function:Send message to certain room.

Operation:Choose room for sending message in interface of “Device

management”,click”Publish information”(Picture 5-32).

Picture 5-32

In the pop-out dialog box,you can add word or picture messages.(Picture 5-33)

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Picture 5-33

5.5.25.5.25.5.25.5.2 BBSBBSBBSBBS ((((BBBBululululletinletinletinletin boardboardboardboard system)system)system)system)

Function:Send broadcast message to all door phones

Operation:Click icon”Publish information”-“BBS”,In pop-out dialog box,you can

public messages(Picture 5-34).you can public words,pictures or video messages

to single,several or all units.

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Picture 5-34

5.5.35.5.35.5.35.5.3 DemandDemandDemandDemand notenotenotenote

Function:Inquire,add or cancel user Demand note.

Operation:Click”Publish information”-“Demand note”,you will see dialog box as

Picture 5-35 shows.You can find the payment record, and click”send message”.If

you want to add new payment message,click”Add payment message”,click”Add

payment message” in pop-out dialog box(Picture 5-36).

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Picture 5-35

Picture 5-36

5.65.65.65.6 RemoteRemoteRemoteRemote arm/disarmarm/disarmarm/disarmarm/disarm

Enter into interface of ”Door phone parameter download and control”,click

arm/disarm to choose from the zones(Picture 5-37) .Door phone can arm/disarm

alarm zone 1 and 2.

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Picture 5-37

5.75.75.75.7 RestoreRestoreRestoreRestore passwordpasswordpasswordpassword

Restore gate station password: Please check 6.4 for details.

Restore door phone password: Please check 6.4 for details.

VI System maintenance

6.16.16.16.1 DatabaseDatabaseDatabaseDatabase maintenancemaintenancemaintenancemaintenance

6.1.16.1.16.1.16.1.1 DDDDatabaseatabaseatabaseatabase backupbackupbackupbackup manuallymanuallymanuallymanually

Function:Backup the whole database.Please backup the database on regularly and

keep the data carefully.

Operation:Click icon”Data managing”-“Database back-up”,input back-up path in

pop-out dialog box,then click”back up”(Picture 6-1).

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Picture 6-1

6.1.26.1.26.1.26.1.2 RestoreRestoreRestoreRestore databasedatabasedatabasedatabase

Function:Restore the whole database,the new database will cover current data.

Operation:Click icon”Data managing”-“Database restoration”, choose the file for

restoration in pop-out dialog box database,then click”Restore”(Picture 6-2),please

restart this system after restoration.

Picture 6-2

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6.1.36.1.36.1.36.1.3 DeleteDeleteDeleteDelete logslogslogslogs

Function:Delete alarm record,door phone maintenance record,ID card swiping

record,main door phone’s snapshot.You can set manual deletion or automatic

deletion.If you set automatic deletion,the operation time will be at 2 o’clock which

is the system idle time,do not power off.

Operation:Click icon:"Data management”-“Delete log”,you can operate in pop-out

dialog box.After the settings,save it.

Picture 6-3

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Picture 6-4

6.1.46.1.46.1.46.1.4 DatabaseDatabaseDatabaseDatabase automaticautomaticautomaticautomatic back-upback-upback-upback-up setsetsetsettingstingstingstings

Function:Database automatically backup.Under default,system will back up once

every 7 days,the saving path is”D:\Database back-up”,the user can set the

back-up interval and saving path.

Operation:Click icon”Database management”-“Automatic database back-up

setting”,work in pop-out dialog box(Picture 6-5).

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Picture 6-5

6.26.26.26.2 ReportReportReportReport

6.2.16.2.16.2.16.2.1 AlarmAlarmAlarmAlarm recordrecordrecordrecord

Function:Check gate station and door phone’s alarm type,alarm time,problem

solving staff and result.

Operation:Click ”Report”-“Alarm record”,you can work in the box”Check alarm

record”(Picture 6-6).

Picture 6-6

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6.2.26.2.26.2.26.2.2 MaintenanceMaintenanceMaintenanceMaintenance recordrecordrecordrecord

Function:Check door phone’s maintenance,door phone’s report time,problem

solving time and result.

Operation:Click icon”Report”-“Maintenance record”.You can work in “maintenance

record”(Picture 6-7).

Picture 6-7

6.2.36.2.36.2.36.2.3 GateGateGateGate stationstationstationstation’’’’ssss back-upback-upback-upback-up recordrecordrecordrecord

Function:You can check access control data of the backup gate station and room

table record,you can set conditions for inquiry.

Operation:Click”Report”-“Gate station back-up record”,you can work in the dialog

box(Picture 6-8).

Picture 6-8

6.2.46.2.46.2.46.2.4 InformationInformationInformationInformation publishingpublishingpublishingpublishing recordrecordrecordrecord

Operation:Check public message from guard center and private message of door

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phone.(Picture 6-9)

Picture 6-9

6.2.56.2.56.2.56.2.5 SystemSystemSystemSystem useruseruseruser log-inlog-inlog-inlog-in recordrecordrecordrecord

Function:You can check user log-in time and times,you can also check the duty

information.

Operation:Click ”Report”,then you will see Picture 6-10,input user name or time

for checking.(Picture 6-10)

Picture 6-10

6.2.66.2.66.2.66.2.6 RRRRecordecordecordecord updatingupdatingupdatingupdating

Function:Check device update and maintenance record.

Operation:Click main interface”Report”-“Accessories updating record”(Picture

6-11),fill in the blanks for checking.

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Picture 6-11

6.2.76.2.76.2.76.2.7 CheckCheckCheckCheck DevicesDevicesDevicesDevices’’’’ IPIPIPIP

Function:Check assigned IP and devices’ information,then print it.

Operation:Click main interface”Report”-“Check accessory IP address”.(Picture

6-12).Choose “IP address”,input the IP address(say:198.162.1.210),click "Check".

Picture 6-12

6.2.86.2.86.2.86.2.8 DoorDoorDoorDoor phonephonephonephone operationoperationoperationoperation loglogloglog

Function:The system record door phone’s operation automatically,the

administrator can check it.

Operation:Click main interface”Report”-“Door phone operation log”(Picture

6-13),input device number,operation time,type and event to check.

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Picture 6-13

6.2.96.2.96.2.96.2.9 SnapshotSnapshotSnapshotSnapshot managingmanagingmanagingmanaging

Operation:Click main interface”Report”-“Snapshot managing”(Picture

6-14),choose snapshot’s type,time,unit number or room number,then

click”check”.

Picture 6-14

6.2.106.2.106.2.106.2.10 GateGateGateGate stationstationstationstation’’’’ssss cardcardcardcard deletiondeletiondeletiondeletion recordrecordrecordrecord

Function:Check the card deletion of gate stations.

Operation:Click “Report”-“GS delete data”,checking condition can be number of

the gate station or a time period.You can recover a single card or all cards.(Picture

6-15).If you want to recover access control data,you can operate in the

interface ”Device management”.

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Picture 6-15

6.2.116.2.116.2.116.2.11 DeviceDeviceDeviceDevicessss keep-watchkeep-watchkeep-watchkeep-watch loglogloglog

Function:After setting automatical regular inspection of all devices,if the system is

not online,the guard center will receive alarm and check by report.

Operation:Click”Report”-“Accessory’s keep-watch log”(Picture 6-16).

Picture 6-16

6666....3333 UUUUpdatepdatepdatepdate ofofofof devicesdevicesdevicesdevices

Before updating,you need install HTTP sever apache

apache_2.2.6-win32-x86-no_ssl.msi.apache_2.2.6-win32-x86-no_ssl.msi.apache_2.2.6-win32-x86-no_ssl.msi.apache_2.2.6-win32-x86-no_ssl.msi.

6.3.16.3.16.3.16.3.1 InstallInstallInstallInstall updateupdateupdateupdate softwaresoftwaresoftwaresoftware

Double click Icon as Picture 6-17,and install it.

Picture 6-17

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You will see Picture 6-18,click”next”,

Picture 6-18

You will see Picture 6-19,choose “I accept the terms in the license agreement”,

then click”Next” until you see Picture 6-20.

Picture 6-19

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Picture 6-20

Then you will see Picture 6-21,click "Next" until finish.

Picture 6-21

6.3.26.3.26.3.26.3.2 UpdateUpdateUpdateUpdate ofofofof equipmentequipmentequipmentequipment

Door phone,gate station,guard station,entrance station,IP network connector can

be remotely updated.You can copy update file to C:\Program Files\Apache

Software Foundation\Apache2.2\htdocs under apache_2.2.6-win32-x86-no_ssl.

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msi, click “Update”,fill in version and file,say:

http://192.168.0.63/Room1.0.50.mi”. 192.168.0.63 is IP address of Guard

Center, Room 1.0.50.mi is the file name for updating.After updating,the

equipment will restart,and send update information to guard center, you can

check by report,as Picture 6-22 shows.

Picture 6-22

6.46.46.46.4 ParameterParameterParameterParameter settingsettingsettingsetting instructioninstructioninstructioninstruction

6.4.16.4.16.4.16.4.1 GateGateGateGate StationStationStationStation parameterparameterparameterparameter settingsettingsettingsetting instructioninstructioninstructioninstruction

Click”Parameter setting instruction”,there will be a list,as Picture 6-23 shows.

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Picture 6-23

a) Play advertisements

You can play advertisement,add new picture and preview at Gate Station.

This function is only for gate station with big screen.(Picture 6-24)

Picture 6-24

b) Stop playing advertisement: Click "Stop playing advertisement".

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c) Restore password: Choose the gate station, click”Restore Password”.

d) Download parameter information: Set IP address,Subnet mask and gateway,

download parameter information.You can download coding information that

guard center sets for gate station.

e) Download address table: After downloading address table,you can send the IP

address to Gate Stations.

f) Update:Check P 6.3.

g) Check parameter information:Click”Check parameter information”,the Guard

Center can read the parameter information of Gate Station.

h) Restart remote control:This function can restart Gate Station remotely .

6.4.26.4.26.4.26.4.2 DownloadDownloadDownloadDownload ddddooroorooroor pppphonehonehonehone parameter&parameter&parameter&parameter&ccccontrolontrolontrolontrol

Choose the door phone,click”Download&Control Door Phone parameter”,you can

see Picture 6-25.

Picture 6-25

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a) Check parameter information:Click”Check parameter information”,the guard

center can read door phone’s parameter information.

b) Download address table:Download the IP address to related door phones.

c) Download parameter information:When the door phone set IP address,it can

download information of door phones.

d) Restore Password:Initialize the password of door phones,the door phone is

only effective when door phone calls guard center.

e) Check Arm/Disarm:You can check the situation of arm/disarm.

f) Arm/Disarm:Click Arm/Disarm,you will see Picture 6-26,you can arm or

disarm for different alarm zones.Zone 1 and Zone 2 is armed or disarmed by

door phone.(Picture 6-26)

Picture 6-26

g) Update:Check 6.3.

h) Restart remote control:This function can remotely restart door phones.

i) Obtain home automation parameter template:Tenants can set a template of

home automation parameters,the guard center can copy the template and

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download the template to door phone with same parameter needs.

j) Download home automation parameter template:Click"Download smart home

parameter template",choose the template for downloading.(Picture 6-27)

Picture 6-27

6.56.56.56.5 RingRingRingRing-tone-tone-tone-tone managingmanagingmanagingmanaging

Function:Upload MP3 for door phones to download,the file must be within 200kb.

Operation:Click ”Community Service”-“Manage Ring”,you can add or delete

ring-tones.(Picture 6-28)

Picture 6-28

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6.66.66.66.6 FAQ(FrequentlyFAQ(FrequentlyFAQ(FrequentlyFAQ(Frequently askedaskedaskedasked question)question)question)question)

Problems,analysis and solution during installation.

6.6.16.6.16.6.16.6.1 FileFileFileFilessss pendingpendingpendingpending

Problem Cause:The computer has installed the database for several times.

Troubleshooting:

A) Restart PC.

B) If restart is ineffective.Input”Regedit” in“RUN” under “START”menu,open

registry“HEY-LOCAL-MACHINE/SYSTEM/CurrentControlSet/Control/SessionM

anager”,find”PendingFileRenameOperations” and delete it.

Note:Please pay attention,do not delete or modify uncertain function item during

operating registry,it might cause damage to the system.

6.6.26.6.26.6.26.6.2 CanCanCanCan notnotnotnot connectconnectconnectconnect totototo databasedatabasedatabasedatabase

� Database sever is not working.

Resolution:Run database sever.

� Run parameter is damaged(Registry is damaged).

Resolution:Run SQL installation file,install according to the procedures,when

you see a dialogue box,choose”Advanced options”,choose to re-built registry.

6.6.36.6.36.6.36.6.3 DatabaseDatabaseDatabaseDatabase isisisis notnotnotnot registeredregisteredregisteredregistered

Run Enterprise sever.

Register:

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Click right on SQL Sever,choose”Create SQL Sever register”.

You will see a SQL SERVER guide,click “next”,then choose ”Local” -“Add”-“Next” in

the following dialogue boxes.

Click "next" till finish.

You can not open this because of register attribute mistake.

Resolution:Choose”Edit register attribute” under the tree menu of "Microsoft SQL

Servers-LOCAL (WINDOWS..)".

Then,you can choose Windows ID to change the identification way of SQL in the

pop out box.

Note:SQL Sever ID can transfer to WIINDOWS ID,but WINDOWS ID can not change to

SQL server ID.

6.6.46.6.46.6.46.6.4 DatabaseDatabaseDatabaseDatabase MaintenanceMaintenanceMaintenanceMaintenance FailFailFailFail

Problem Cause:Database sever agent do not run.

Resolution:You can choose”Manage”-“SQL Sever agent”-“Run”.After running the

server agent,you can maintain settings.