“i love my job, it’s the people that drive me crazy”
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“I Love My Job, It’s The People That Drive Me Crazy”. Building connections by investing in co-workers and company outcomes. Prepared for: Iowa Pork Congress January 24, 2008. John Behrends -Presenter. - PowerPoint PPT PresentationTRANSCRIPT
Building connections by investing in co-workers and company outcomes
Prepared for: Iowa Pork Congress January 24, 2008
John Behrends -Presenter
132 Clover Lane - Mankato, Minnesota 56001 - - 507-345-5359
[email protected] - - JohnBehrends.com website
“I Love My Job, It’s The People That Drive Me Crazy”
All business results are All business results are a function of behaviora function of behavior
When the result is not favorable, change the behavior
When the result is favorable, find When the result is favorable, find ways to repeat the behavior ways to repeat the behavior
throughout the teamthroughout the team
A Review of Basic PrinciplesA Review of Basic Principles
#1#1
The Whole Person Concept
Behavior
Natural vs. Adaptive Behavior
20
External &visible
Origin of :
Origin of:
Kei th Ayres Integro Systems
Think & Feel
Belief System Truth & Values
Instinctive Needs
Filter
Internal & invisible
What’s important
What’s natural
Control-Approval- Stability-Accuracy
Adaptive Adaptive BehaviorBehavior
Natural Natural BehaviorBehavior
“80 % of your success will be due to about 1/2 dozen things”
Jim Rohn
#2#2
Where is Where is your your
business business “eye”“eye”
We can expect contact for this “at bat”We can expect contact for this “at bat”
““Your life always Your life always travels in the travels in the
direction of that upon direction of that upon which you dwell”which you dwell”
#3#3
“PEOPLE DO WHAT THEY
KNOW HOW TO DO”
#4#4
#5#5
It is your It is your resistanceresistance
to to what is,what is, that that causes your causes your
suffering suffering BuddhaBuddha
#6#6
1. Control/ 1. Control/ ”Do””Do”
2. Approval2. Approval/”See”/”See”
3. Stability3. Stability/”Feel”/”Feel”
4. Accuracy4. Accuracy/”Think”/”Think”
#7#7
““DISCOVER WHAT MOST PEOPLE DISCOVER WHAT MOST PEOPLE REALLY WANT FROM THEIR WORK”REALLY WANT FROM THEIR WORK”
Page onePage one
1. What rewards do we seek? 1. What rewards do we seek?
2. What benefits do we gain 2. What benefits do we gain from the reward obtained?from the reward obtained?
““DISCOVER WHAT MOST PEOPLE DISCOVER WHAT MOST PEOPLE REALLY WANT FROM THEIR REALLY WANT FROM THEIR
WORK”WORK”
Positive Positive EmotionEmotion
““DISCOVER WHAT MOST PEOPLE DISCOVER WHAT MOST PEOPLE REALLY WANT FROM THEIR REALLY WANT FROM THEIR
WORK”WORK”
+ Emotion
FreedomFreedom
“DISCOVER WHAT MOST PEOPLE REALLY WANT FROM THEIR
WORK”
Responsibility
Freedom
+ Emotion
“DISCOVER WHAT MOST PEOPLE REALLY WANT FROM THEIR
WORK”
Control
Freedom
+ Emotion
Responsibility
““DISCOVER WHAT MOST PEOPLE DISCOVER WHAT MOST PEOPLE REALLY WANT FROM THEIR REALLY WANT FROM THEIR
WORK”WORK”
Responsibility
Control
Freedom
+ Emotion
“DISCOVER WHAT MOST PEOPLE REALLY WANT FROM THEIR
WORK”
ResponsibilityResponsibility
Control
Freedom
+ Emotion
““DISCOVER WHAT MOST PEOPLE DISCOVER WHAT MOST PEOPLE REALLY WANT FROM THEIR REALLY WANT FROM THEIR
WORK”WORK”
ResponsibilityResponsibility
ControlControl
Freedom
+ Emotion
““DISCOVER WHAT MOST PEOPLE DISCOVER WHAT MOST PEOPLE REALLY WANT FROM THEIR REALLY WANT FROM THEIR
WORK”WORK”
ResponsibilityResponsibility
ControlControl
FreedomFreedom
+ Emotion
““DISCOVER WHAT MOST PEOPLE DISCOVER WHAT MOST PEOPLE REALLY WANT FROM THEIR REALLY WANT FROM THEIR
WORK”WORK”
ResponsibilityResponsibility
ControlControl
FreedomFreedom
+ Emotion+ Emotion
Event
Thought
Feeling
Performance
Belief System Attitude
Team Development
Event
Thought
Feeling
Performance
Belief System Attitude
Event
Thought
Feeling
Performance
Belief System Attitude
Event
Thought
Feeling
Performance
Belief System Attitude
Chemical
Event
Thought
Feeling
Performance
Belief System Attitude
Chemical
Event Feeling
Performance
Belief System Attitude
ChemicalBlame
Thought
Event
Thought
Feeling
Performance
Belief System AttitudeReflection
ChemicalBlame
Event
Thought
Feeling
Performance
Belief System AttitudeReflection
Blame
Chemical
Meaning
Building connections by investing in co-workers and company outcomes
Prepared for: Iowa Pork Congress
January 24, 2008
John Behrends -Presenter
132 Clover Lane - Mankato, Minnesota 56001 - - 507-345-5359
[email protected] - - JohnBehrends.com website
“I Love My Job, It’s The People That Drive Me Crazy”
The Way They See The World
Veteran Boomer Gen X’er Millennial
Outlook: Practical Optimistic Skeptical Hopeful
Wk. Ethic Dedicated Driven Balanced Determined
View of Authority
Respectful Love/hate Unimpressed Polite
Leadership
Personal Personal Reluctant to Inclusive- sacrifice gratification commit ness
Hierarchy Consensus Competence Pulling together
Relationships
Generation Name
Prescriptive: Prescriptive:
To AskTo Ask
Reflecting on is Reflecting on is to:to:
consider consequences consider consequences of action after the of action after the event.event.
Reflecting in, is to:Reflecting in, is to: consider consequences of consider consequences of an action during the an action during the
eventevent
Diagnostic:Diagnostic:
To tellTo tell
Communication StylesCommunication Styles
Communication Communication
InformationInformation KnowledgeKnowledge WisdomWisdomPrescriptive is to:Prescriptive is to:
Diagnostic is Diagnostic is to:to:
Reflecting on is to: Reflecting on is to: Consider consequences Consider consequences of action after the event.of action after the event.
Reflecting in, is to:Reflecting in, is to: Consider consequences of Consider consequences of an action during the eventan action during the event