i ’ll be
DESCRIPTION
I ’ll be. back. retargeting the consumer. joining in…. A. C. B. … behavioural targeting. slinging. mud. C. Don’t own a Mercedes but have seen the ads. Recently compared models on the site. A. B. D. Already own a Mercedes and actively looking to replace. - PowerPoint PPT PresentationTRANSCRIPT
© 2008 Eyeblaster. All rights reserved© 2008 Eyeblaster. All rights reserved
I’ll be
backretargeting the consumer
© 2008 Eyeblaster. All rights reserved
joining in…
BCA
…behavioural targeting
© 2008 Eyeblaster. All rights reserved
BA
C
D
mudA. Don’t own a Mercedes
but have seen the adsC. Recently compared
models on the site
B. Already own a Mercedes and actively looking to replace
D. Has just received online quotation...
slinging
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“lets get together…”one tag
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Consumer Behaviour Tracking
• Re-target ads based on previous behaviour across media properties
• Cross-sell / Up-sell to maximise ROI
• Build valuable user database over time• Who has never visited your site• Who has visited your site • Who is active participant on your site
• User interactions determine which ad is shown next in sequence
• Encourage user through the decision making cycle
• Unlimited creative ‘paths’ help improve conversion rates
Pre-Impression, Post-Interaction & Pre-Click
DejaVu Re-targeting Behavioural Sequencing
During the CampaignPrior to Campaign1st imp 2nd imp 3rd impPrior to Impression Ad
Unknown
Site Visitor
Participant
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How behavioral ad sequencing works
The linked sequential example could be adapted as follows:
First Ad - user interacts and chooses music style as their selection
Second Ad – remembers preferences and displays relevant ‘style’ creative
Third Ad – Incentivises user to make a purchase by giving them an option to receive a free eCoupon
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EU Tobacco (EMEA) – Behavioural
• 93% of interactors saw second sequenced advert • Those who saw second advert were positively
inclined towards click thru
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13.5% watched the entire entry video 0.1% average CTR – 0.33% in ‘sent mail’ MPU
0.01% started the data-capture process 11% of initial respondents went on to give
email address in subsequent screens
Higher rates could have been achieved if the data request fields were higher
Levi’s (MultiNational) – Social Advertising
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Other examples
MSN Music Teleflora
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• MEC Interaction sought a technology to actively engage the individual user wherever they were physically or within the campaign lifecycle
• Physical Location: Multi-lingual throughout CEEMEA territories
• User Environment: Complementing web page access with mail and desktop messenger and the need to flow seamlessly between them
• Lifecycle State: Multiple stages of competition From initial awareness, registration processto the multiple upload stages over the weeks
K550i Cyber-shot™ Promotion
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• Take photos of yourself preparing for each weeks challenge and upload to the site
Lights, Camera, Action!How to train for one of the four challenges
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K550i Extreme Challenges (Change by Week)
Week 1 Week 2 Week 4Week 3
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Behavioural Profiling to Target MessageThe K550i Extreme Tour Concept• Creative based on user state: if registered, how and if uploaded pics?
The Game RegistrationUser totally unknown
No Upload UploadedUser registered via the banner
No Upload UploadedUser registered via the web site
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Following the UserMultiple points of entry and reminder
Being exposed to the initial creative Example: Web Browser
Enabling user to register in situ Example: MSN Today
Re-targeting irrespective of channel Example: Live Mail
Further re-targeting across channels Example: Live Messenger
And any combination thereof…
Web Page Messenger MessengereMail
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Campaign Process
• Game animation rotates with sign-off• Urges registration within banner• Allows photo upload within banner
Then enables forward-to-friendDrops tag to remember state
• Once complete sends email to user• Request to complete web registration• Confirmation of registration email
Drops tag to remember state
• User can enter this weeks competition• User completes photo upload
Drops tag to remember state
• Re-targeting creative based on state
Banner registration and re-targeting concept
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ResultsGuiding people through the campaign funnel
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Summary• Most technically challenging campaign undertaken online to date
• A melting pot of: innovative planningcreative technologypublisher knowledge consumer insight as well as an element of calculated risk-taking on behalf of the client
• Did not cost a single cent more on ad serving or on media purchaseKnow how to work the technology that is user-centric to meet objectives
• Only required some slight amendments to the back end destination site and a very well-crafted master template…
multiple points of entry and reminder