i am pleased to introduce to you medicina clinic jsc, a clinic where over a dozen years of...

37

Upload: cesar-leverson

Post on 31-Mar-2015

218 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed
Page 2: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed to create the unique conditions allowing our patients to obtain first rate medical services, akin to the highest

European and world standards.

With kind regards,President of Medicina JSCRAMS Academician G.E. Roytberg

Dear friends,

Page 3: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

About the Clinic

Page 4: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

We establish a clinic of international acclaim which retains its leadership positions in the Russian health care market. In response to the changing demands of society, we are constantly mastering all the aspects of our

activities in order to ensure the maximum level of customer satisfaction and the ideal quality of medical services.

By achieving the highest results we set new criteria for evaluation of the quality of medical assistance and customer satisfaction level. The quest for excellence has no boundaries in time or space and is viewed as the eternal

impetus for development.

Our Vision

Page 5: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Clinical services, incl. general practice and pediatrics

Diagnostic services, incl. laboratory, functional, ultrasound and radiation diagnostics and endoscopy

Family medicine services, incl. VIP services

Medical rehabilitation

Dental services

Polyclinic services, incl. domiciliary care

Inpatient services

Ambulance services

High tech medical care, incl. a new cancer center

Our activities

Page 6: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Russian Government Quality Award

V.PutinChairman of the Government of the Russian Federation

The Government of the Russian Federation hereby orders thatthe Russian Government Quality Award for 2009 be given to Medicina (Open Joint Stock Company), Moscow

Page 7: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Russian Government Quality Awards Presentation Ceremony

Page 8: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

JCI International Standards Accreditation

Medicina JSC is the only Russian clinic accredited in accordance with the most reliable Joint Commission International (JCI) international standards of medical

care

Page 9: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Our patients

Our patients:

Over 65 thousand people entrust the most valuable asset they have, their health, to our experts

Over 65 thousand people entrust the most valuable asset they have, their health, to our experts

Clients of>90 leadinginsurance companies

Clients of>90 leadinginsurance companies

Employees of Russian companies

Employees of Russian companies

IndividualsIndividualsRussianartists,

businessmen,politicians

Russianartists,

businessmen,politicians

Employees of

embassies and

foreigncompanies

Employees of

embassies and

foreigncompanies

Page 10: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Inpatient facility

• 28 single occupancy wards • 1 double occupancy ward• 2 suite wards• 4 ICU (Intensive Care Unit)

beds

Page 11: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed
Page 12: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed
Page 13: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed
Page 14: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed
Page 15: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed
Page 16: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Polyclinic

Reception

Family Medicine Department

Page 17: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Polyclinic

Urology Department

Dental Services

Page 18: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Polyclinic

Children’s Department

Page 19: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Polyclinic

Gynecologist exam room

Embryology laboratory

Page 20: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Polyclinic

CT room

Otolaryngology exam room

Page 21: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Medicina JSC. Benefits (1)

First-rate medical care is ensured with the help of a highly efficient quality management system as confirmed by ISO 9001:2000 and EFQM (Five Star “Recognized for Excellence” Level)

Range of servicesProfessional medical assistance is rendered to adults and children in

practically all medical fields. The Clinic has a Polyclinic, an Inpatient Section, an Emergency Unit

and the best diagnostic facility in Moscow. Our specialists share their experience and technologies with foreign

colleagues. The Clinic is a member of “The Swiss Leading Hospitals” Association.

Page 22: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Medicina JSC. Benefits (2)

Most comprehensive medical care programs, including health screening.

Hi-tech equipment supplied by the world’s leading manufacturers, including state-of-the-art MRI and CT units.

Our specialists’ qualifications are maintained by numerous internships and training courses abroad.

Our patients are given guarantees of the highest quality of services provided.

Page 23: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

The Clinic has over 20 Medical Units and Centers. It employs 6 Doctors of Science and 50 Candidates of Science. Our specialists frequently undergo training and study abroad to sustain their qualifications.Medicina JSC is used as a clinical base for the for the Chair of Therapy and Family Medicine of the Doctors Improvement Faculty of the N.I.Pirogov Russian National Research Medical University (RNIMU).

Medicina JSC. Benefits (3)

Page 24: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Our annual health care programs offer the widest range of medical services in Moscow and incorporate CT, MRI and 3D/4D ultrasound diagnostics.

The Clinic’s patients can undergo a diagnostic examination with the use of 2 Dual computer scanner SIEMENS SOMATOM DEFINITION 64, which is the best solution for diagnostics of cardio-vascular diseases, examination of brain vessels and early diagnostics of cerebral infarction.

Medicina JSC. Benefits (4)

Page 25: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Our health care programs include health screening.We have worked out uniform health screening programs for men and women: - for individuals allowing them to undergo a medical examination at both outpatient and inpatient facilities of the Clinic; - for patients subscribed to the Clinic’s services via insurance companies

Medicina JSC. Benefits (5)

Page 26: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

An ailing physician is assigned to each patient, which allows us to follow the principle of succession. The ailing physician acts as a Family doctor, GP or Pediatrician. It both coordinates treatment assigned by other physicians and takes part in the treatment process when its patients undergo treatment at the Inpatient facility.Each doctor should conform to medical and economic standards for healthcare services that are applicable in the Russian Federation.

Medicina JSC. Benefits (6)

Page 27: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Consultations provided to patients are recorded in a reliable electronic health care record system and the results of diagnostic examinations carried out with the use of the most advanced equipment are recorded on a CD. As a result, our patients can provide both medical certificates based on the results of conducted examinations and recordings of such examinations when visiting another clinic. If a patient is delivered to the Inpatient facility by the ambulance, a scan image made inside the ambulance vehicle shall be sent to an Inpatient physician so that he/she could get prepared for the patient’s arrival.

Medicina JSC. Benefits (7)

Page 28: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

The experts of our clinical laboratory can take samples for blood and other testing at a patient’s home or offices and our Functional Diagnostics specialists can perform an ultrasound examination outside the Clinic.

Medicina JSC. Benefits (8)

Page 29: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

A number of services are provided in our Clinic 24 hours a day: MRI, ultrasonic and X-ray diagnostics, clinical and diagnostic laboratory, ambulance. Opening hours: Mon-Sun 08.00 – 21.00; Sat. – 09.00 – 19.00; Sun. – 09.00 – 15.00

Medicina JSC. Benefits (9)

Page 30: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Patients of JSC “Medicina” have an opportunity to undergo all diagnostic and laboratory examinations on the day of their first appointment and can find out their diagnosis and get necessary treatment and rehabilitation recommendations during the 2nd meeting with their doctor on the same day, if necessary.

Medicina JSC. Benefits (10)

Page 31: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

We can send you an SMS reminder about an appointment with the doctor or an examination at our Clinic or a notice re. the readiness of your examination results.We can let you know your examination results by phone or provide you with a hard copy.The ailing doctor of a patient can look through his/her medical history in the patient’s “Personal Cabinet” Section at the Clinic’s site (if agreed with the patient).

Additional services (1)

Page 32: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Skype address of your ailing doctor so that you could contact him/her via the Internet.Opportunity to make an appointment with the doctor over the Internet, by phone or directly at the Clinic.Our call center specialists remind patients about their doctor’s appointments over the phone

Additional services (2)

Page 33: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Pharmacy A pharmacy is located on the 1st floor of the Clinic and enables our patients an to buy medications subscribed by their doctors. A pharmacist can contact any doctor directly and ask for some specifications with regard to any subscribed medication, if required.

Additional services (3)

Page 34: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Opticians Welcome to our optical store where you can put an order for glasses. We have our

own optical laboratory and can process your order within 2 hours. 

Additional services (4)

Page 35: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

A restaurant and 2 cafes on the first floor of the Clinic are open for all visitors. 

Additional services (5)

Page 36: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed

Additional services (6)On-line services at www.medicina.ru

Page 37: I am pleased to introduce to you Medicina Clinic JSC, a clinic where over a dozen years of activities, development and ongoing improvement we have managed