Hyderabad City Police

Empowering Public to be a Citizen Police

One Stop App for All the Solutions

HAWKEYEHAWKEYE

The objective of Hawkeye is multi-fold:

Empowering Public to be a Citizen Police

Enhance Safety and Security of the Citizens particularly in emergency situations

Establish an easy and faster channel to reach out to Police particularly when needed,

Foster effective Collaboration between Police & Public, together to make Telangana State a Safe Place to live inn

Bring several Police Services under one roof to the Public for unbiased action.

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5 Access to Critical Information about Police Organization.

Objective

Report a Violation 1

2 Register with Police

3 Community Policing

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Lost Report

5 Traffic Updates

6 Facebook links

7 Job Connect

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Theft Vehicle / Cellphone Search

“Emergency Responsive System”Establishing a Single Sign-on, Uniform, Unique system.

SOS 1

Women Travel Made Safe 2

3Emergency Contacts

Emergency ServicesPolicing Services

Know Your Report Status

9 Notifications

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Near by Patrol Car & Blue Colts rushes towards the incident location

SHO of the Police Station He acts on the incident and guiding the team till its

closer.

ACP & DCP Concerned

Jurisdiction level monitoring till the alert

closed with due remarks

Command & Control CentreAct as catalyst on 24x7 basis

User Pre-Defined Contacts

Emergency Services

SOS Incidents

3194Patrol Car/Blue Colts staff are equipped with Tabs

Continuous Location Tracking Through GPS

Command & Control Centre

Boarding Point

Safely Reached

“Report the route you take through HawkEye,

Let the Cops Safeguard Your Journey, “

Any Untoward -

Any Danger

SHO/PS

Women Travel Made Safe

Each & Every Women Travel Made Safe – Request Delivers to concerned PS & Command Control Centre

SHO/PS

Report a Violation

Step Two

Citizen

Traffic Violations

Crime Against Women

Violation by PolicePolice Station

Happening Crimes

Good Work Done by Police

Suggestion for Better Policing

CENTRAL MONITORING TEAM

AT COMMISSIONERATE LEVEL

Registered / Anonymous

Status/ Info-exchange

Admin SI / Tech Team

Lost Report

Job Connect

Traffic Updates

Important Contacts

Policing Services

Community Policing

Facebook Pages

Notifications

Register with Police

Citizen

8Job Connect

This to bridge the gap between the Technically Skilled Locals and the Corporate Sectors. By

giving an option to enroll their Curriculum Vitae through this app. Where the partnered

Corporate Sectors wanted for these skilled, will get the data of the eligible, in order to provide

the employment for the unemployed Technical Graduates.

To Provide the Youth, with

the available Employment

Notification with respect to

Private Sector.

Number of Complaints/Reports Received: 26926

Certificates Issued: 15940

Rejected (as user failed to prove authenticity): 6817

Out of Hyderabad City Police limits : 4169

Number of Services offered to get Article/Document Lost Reports: 27

Lost Report: Process

This Report is Digitally Signed Document.

Report will have Photo of the Applicant which is

provided in Aadhar Database.

Report will have Aadhar Number and Name mentioned

in Aadhar Card

Report will have unique verification Key Number for

any future reference.

SLAwith in 72 hours the

applicant should get

Digital Certificate

Lost Report

Theft/ Lost Vehicle/ Cell Phone Search

“A Facility to verify the genuinity of the Seller”

Searching for the authenticity of a Vehicle &

sharing the results directly with the Police

Theft/ Abandoned Vehicle Search

An instant reporting facility about the

lost/ theft Mobiles

Mobile Lost/ Theft Entry Form

Verifying the ownership details with the

theft/lost Mobile database and triggering

the review with the Police

Theft/ Lost Cellphone Search

Differentiator On a Single Click, people can approach Police to report complaint/ inform/ receive / perceive

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Geo-Fenced Complaint delivering System

SOS – Continuous Location Tracking Through GPS

Violation by Police - Unbiased in all means

Aadhar based Authenticated Registrations

Women Travel Made Safe – A Preventive Measure

Accountability & Transparency6

ANONYMOUS – Reporting Facility

Process behindTransparency through Single Window Messaging till successful closure of the issue

24x7 team to escalate from onehierarchy to the next till theissue get resolved

CITIZEN

SHO/Police Station

Geo fenced

Complaint’s dispatch

Default Recipient

On receiving a Complaint PS Tech Team directs the Sector Staff (Blue Colts/ Patrol Car) -> Towards the incident -> Enquiry ->based on the remarks -> Registering a Case/ Reverting with the facts (Status updation) -> to the Complainant.

Central Monitoring Team

Each phase status will be communicated with eachother till closure

Report a Violation

At Zonal & Commissionerate Level

Complainant's feedback or confirmation about the policing services rendered, will be key attribute

for disclosing the complaint.

Complaints & Grievances at a Glance- Hyderabad City Police-Dashboard

Since December, 2014 as on November, 2017 -Total Violations Reported: 25,269

Traffic Violations: 15,104 Happening Crimes: 5611 Crime Against Women:1702

Appreciations: 561

Suggestions: 1057Violation by Police: 1234 Personal Registrations: 517

Important alerts:

e Challan imposed: 4654 Cases Registered: 24 Attended/Solved: 5425 Unattended (Data insufficiency) :

Solved by Counselling : 1343 Cases Registered: 73 Attended/ Solved: 1697 Unattended (Data insufficiency) : 2498

Solved by Counselling: 297 Cases Registered: 19 Attended/ Solved: 349 Unattended (Data insufficient) : 1037

Cases Registered: 04 Attended/Solved: 364 e Challan imposed: 148 Unattended (Data insufficiency) : 718

Cases Registered: 06 Attended/ Solved: 459 Effective Patrolling: 272 Unattended (Data insufficiency) : 320

Report Good Work: 561

Tenants: 230 Service Personnel: 110 Servants: 111 Security Services: 66

SOS: 3194 Women Travel Made Safe: 1510 Community Volunteers : 7963

Downloads: 4,56,786

Playstore Rating: 4.4

1 Training Program on Hawk Eye Mobile Application, Web Panel and Workflow Process 7110 Of All Rank officers

Challenges Faced

Before HawkEye

Department

During HawkEye

• Non Availability of Remote platform to access Policing Services directly

• Lack of accountability in getting them registered

• Lack of Technology support

• Scarcity of skilled personnel

• Ambiguity in assigning complaints

Training Sessions – for the All Personnel

Awareness Campaigns – Community Policing

24/7 Monitoring System

Technology Adaption

Citizen

• PS Jurisdiction Issues

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USER: Public

Platforms: Mobile

Technologies: Android/ iOS

Present version:

Android:2.2.1

iOS:2.0

Mode of Communication: Internet

USER: Police Dept

Platforms: Web

Technologies: Html, CSS,JS,JQ,Ajax

Present version: 1.0

Mode of Communication: Internet

OS: Linux

Technologies: PHP5.3

Scripting language

Framework: CodeIgniter (2.0)

Mode of Communication: Internet

Raises a requestRequest shown in

Web panel

Answers/Action

on RequestIntimation

to user

Backend Technology

ELECTRONIC MEDIA

Made a Short Film on the Project –

a brief screen play of the features

available which is displayed at all

Public places, in both English and

the State /Local Language – Telugu

PRINT MEDIA

Information brochures, pamphlets

are distributed at all the sectors of

the Hyderabad City Police’s

Jurisdiction.

SOCIAL MEDIA

Utilizing the Official Facebook &

Twitter pages to promote the

Hawk-Eye App, by periodically

publishing the Achievements

bagged and the success stories

Range & Reach to the Citizens

Public, Public Safety as the Driving Force,

Citizen Cop Connectivity Can Concord the ‘Order’

Hyderabad City Police is also planning to honour the Citizens who have been reporting the key happenings.

COMMUNITY

AWARENESS

Awareness Campaigns – as a part

of Community Policing. To get

them engaged in this project.

Campaigns at Educational

Institutes, Public gathering places

too.

Services now out stretching to nook & corners of Telangana State

Road Map

The footprint of HawkEye expands to other Commissionerates and Districts

- Already implemented in Cyberabad, Rachakonda, Warangal, Siddipet, Karimnagar,

Ramagundam, Nizamabad & Khammam Commissionerates.

Access to 4.5 Crores of Telangana people are very soon going to use

The Integration of SOS Services embedded into all Telecom

Service Providers System.

Integration of Dial 100 into HawkEye

Integration of SHE TEAM & BHAROSA into HawkEye for

Women related incidents

To Transform the facet of Policing Service delivery across the State

2015: CSI-Nihilente-Governance

Award of Recognition

2015: Digital Telangana

Digital Telangana Award for

Hawkeye Mobile App Presnted by

Sri K.T. Rama Rao,

Hon’ble Minister of IT, Telangana

2015: Express IT

Express IT Award for Hawk Eye Mobile

App presented by

Sri Ravi Shankar Prasad

Hon'ble Minister of Communications

and Information Technology of India.

2016: Social Apps

Social Apps Title winner, presented by

Digital Empowerment Foundation during

3rd Social Media for Empowerment

Awards & Summit 2016

2016: mBillionth

Digital Empowerment Foundation

Award for the Category of

Government & Citizen Engagement

HawkEye - Awards gallery

2016-SKOCH

Smart GovernanceAward for Security and Policing - Innovative Use

of ICT for Public Safety And Security

2016 SWI –Security Watch India

Innovative Product/Service Award

given by

Govt. of India

2016

NATIONAL E-GOVERNANCE AWARD

“GOLD”

www.hyderabadpolice.gov.in

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HAVE A NICE DAY

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