hybrid interaction services
DESCRIPTION
Basic example of what Hybrid interaction can do for your company, and how we can improve your customers\' valueSincerely,Shahar AttiasHybrid Interaction Ltd."Care to make it interesting?"TRANSCRIPT
Comprehensive Analysis
of Customer
Facing Operation
s
Strategic Consulting& Key Executives
Mentoring
Complete Integrationof Tailor-made Solutions
Leading & Supervisin
g Implement
ation Processes
Boost DB Driven Revenues
Review current efforts (“360° perspective”)Highlight strengths and weaknessesBenchmark with leading iGaming operations
Case study: evaluate all contact points with customers throughout their life cycle
Highlight greatest improvements impact potentialDemonstrate best practices, based on proven track of
successGuide relevant functions towards maximal productivity
Case study: following a preliminary analysis of the VIP churn rates, and given the need for a fast ROI, the advise given was establishing a Proactive Telemarketing team, focused on reactivation of dormant accounts
Provide in-depth knowledge of the latest innovative trendsCherry pick the most suitable solutionsModify KPIs to meet enhanced abilities
Case study: taking a suggested mean of action from theory to practice, the existing loyalty program was completely revamped, and a VIP store was integrated, as part of an innovative rewards system
Hands-on project managementEnsure delivered solution fits all requirements Budgetary control, according to pre-set milestones
Case study: architected a mega VIPs party that boosted the participants’ NGR by 300% over the following 60 days
