hxr 2016: new models for care delivery -daniel stein, walmart care clinics
TRANSCRIPT
Walmart Health and WellnessAmerican College of Cardiology Population Health RetreatJuly 27, 2015
Daniel Stein, MD, MBA
Walmart Care Clinic 2
Walmart is the nation’s largest retailer
• Over 140 million Americans shop >6,000 Walmart stores each week• Third largest pharmacy in U.S. with over 5,000 pharmacy locations• Second largest vision center operator over 3,000 locations• Largest retailer of OTC medications and products
Walmart Care Clinic 3
Walmart is also largest private employer in the U.S.
Commitment to Innovation -- Centers of Excellence
Cancer CareTransplants
Cardiac and Spine Surgery
Employee health plan
• Over 1.1 million Associates and family members on Walmart health plan• Facing escalating costs like most other payers in the U.S.
Walmart Care Clinic 4
Walmart Care Clinic fills an important gap in the primary care landscape
Primary Care Provider Shortage 1,2
Shifting Cost to Patients3, 4
65 Million The estimated number of people that live in officially designated primary care shortage areas
$1,470 The increase per household in patient responsibility for health care costs from 2009-2015
Unaffordable Care5
46% The share of Americans who forego care they need because of cost
The NeedHigh quality,
affordable primary care offer that satisfies unmet customer and
associate demand for primary care
2009 2015 $-
$1,000
$2,000
$3,000
$4,000
$2,162
$3,633
Tota
l Pat
ient
R
espo
nsib
ility
pe
r Hou
seho
ld
Go With-out Care;
46%Get Care
When Needed;
54%
1- Seattle Times analysis of Health Resources and Services Administration data regarding medically underserved areas in the United States 2- Health Affairs, Sept 2010. Patient Centered Medical Homes3- JP Morgan 2013 Key Trends in Healthcare: Patient Payment4- US Census Bureau5- PricewaterhouseCoopers, Nov 2011. Top Health Industry Issues of 2012
Walmart Care Clinic Walmart Care Clinic 5
Walmart-Owned Clinic Expanded Primary Care Affordable Pricing
~1000 sq ft, 3 exam rooms
Wellness + Preventive
Management of Chronic Conditions
Acute
Lab testing + Immunizations
for Walmart Health Plan members
18 total clinics to date in GA, SC, and TX
$59 per visit
$4 per visit
Walmart Care Clinic 6
A glimpse inside the Care Clinic