HUTT VALLEY JUNE 2015 BUSINESS CONNECTOR

$3.95 ISSUE 9

02 l JUNE 2015

CONTENTS From the Chamber

Platinum Partners

Gold Partners

Silver Partners

Bronze Partners

Vouchers

Council News & Views

Feature Articles

Membership Corner

Seminars & Events

Level 3, 15 Daly StreetPO Box 30-653LOWER HUTT

Telephone +64 4 939 9821Facsimile +64 4 939 9824

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STAFF TEAM

BOARD MEMBERS

CEO Mark Futter

Membership Manager Anna Geremia-Young

Member Services Donna Rufer

Events & Training Manager Kimberley Wadsworth

Business Employment Coordinator Jo Forman

Accountant Ian Kerr

Communications & Media Advisor Warren Inkster

President Helen Down

Vice President Neville Hyde

Past President Leo Austin

Other Board Members Tony Stallinger, June Ranson, Richard Burge,

Chris Upton, Mike Gould, Dr Caroline Seelig, Mark Skelly, Paddy Squibb,

Seby Reeves

NZIPS BA5 photos, see page10.

Reweti Arapere, Rangimatua, 2015. Courtesy of the artist. Photographer: Mark Tantrum. At the Dowse until 2 August. For more infomation check http://dowse.org.nz/exhibitions/

HUTT VALLEY BUSINESS CONNECTOR l 1

FROM THE CHAMBER

BUSINESS EXPO 2015The Hutt Valley Chamber of Commerce and Gold partner GoFi8ure are proud to sponsor the Business Expo 2015 on Tuesday 22 September.

This popular Business Expo has gained a growing reputation around the Wellington region as an opportunity to demonstrate the range and depth of businesses in our community.

If you want to show case your business, connect and learn from over 80 businesses from all over Wellington, and engage with hundreds of visitors on the day, then this expo is for you.

The expo will be heavily promoted on radio and in the press so be in quick to book your stand. If you get in before 30 July you qualify for the early bird price of just $760 plus GST.

Stands are selling quickly so make sure you don’t miss out. For more details, booking form and floor plan, visit our website www.hutt-chamber.org.nz or contact Anna on 939 9826 or anna@hutt-chamber.org.nz

A recent article on stuff.co.nz ‘Low worker engagement holds NZ back’, quotes a two year study saying that only 23 per cent of New Zealand employees were mentally and emotionally engaged in their jobs. More than 60 per cent of Kiwi respondents were found to be ‘not engaged’, meaning they were uninspired, lacked motivation and would do just enough to fulfill their job requirements.

As an employer looking to increase productivity, improve return on investment and retain quality staff it is important to reconsider a high calibre, overqualified candidate and all the potential benefits they could bring

Many employers can and will avoid hiring overqualified people because they fear these individuals will become bored in their positions or leave as soon as they find a better opportunity. Instead of ignoring overqualified candidates, potential employers should view these people as valuable investments and as assets for their company. Here are some qualities that might be found in these exceptional job candidates.

• More talent at a lower price.When candidates apply for a job knowing they’re overqualified for the role, most likely they are not pursuing an amazing pay cheque. Instead, these candidates apply for jobs because they’re looking for work after redundancy, a change in their career, to ‘give back’, or for something closer to home to suit the family or circumstances.

Overqualified candidates have wisdom to bring to a company as they have already worked for a variety of employers.

• Easy to train.Overqualified candidates are often ready to hit the ground running once hired. It’s very likely that they already have the basic skills needed to succeed in the position, so training will be a breeze. This will save a business valuable time, money and resource.

• A cinch to manage.Candidates with a great amount of experience and strong skills may be more confident in the workplace. As employees they may be self-sufficient, ask the right questions and hold themselves accountable for results. Employers won’t have to worry about holding their hand through every project, which means more can be achieved with expected outcomes.

• New expertise and opportunity.An overqualified candidate can bring new skills and experience to the workplace not previously represented. If you provide projects that will allow the new hire to put extra expertise to work, they may have some tricks up their sleeves to bring value to the business, adding to the employer’s long-term resilience and sustainability.

• Likely to stay longer According to stats.co.nz, New Zealanders change jobs often. Amongst those who earn wages and salaries, half have been employed in their present job for less than 18 months. The most common amount of time spent in a job is one to three months. This may reflect the number of people on short term contracts and those temping. However, there are many employees who have frequent job changes. Over 250,000 wage and salary earners start a new role every three months.

An experienced candidate has been ‘up the ladder’ and is realistic about their capabilities and the expectations of a positon. They will only apply for jobs they know they can do well and enjoy.

The Chamber have a number of highly qualified and experienced workers seeking part and full time employment. Our Job Suitability Assessment formulas and checks are carried out on all our candidates. This means that 90% of your screening has been done for you. The remaining 10% is up to you. So pick up the phone anytime to call us and discuss your requirements. We provide this service free to our member businesses.

MARK FUTTER CEO Hutt Valley Chamber of Commerce

2 l JUNE 2015

PLATINUM PARTNERS

 

  CROWE HORWATH

SOLVING CASH FLOW DILEMMASWe probably spend more time discussing and solving cash flow issues with our clients than any other, so if you are not on top of your cash flow, you are not alone!

If you’re experiencing one or more of the following five common business owner challenges, then chances are this is translating into cash flow issues.

• You don’t have enough time to get things done.

• You face a tougher market and stronger competition.

• You are finding that what once worked well–now does not.

• You and your staff are working hard, but you’re just treading water.

• You’re not sure if you’re funding the business in the best way.

In a nutshell, if you want to resolve an ongoing cash flow problem (or resolve a temporary one) you need to make some permanent changes in the way you run your business.

Firstly, you will need to get on top of business planning. While a lack of planning is a common occurrence, it can drive you to make short term reactive decisions that may not be in the best interests of your business long term.

There are three key areas that will help you address cash flow issues.

1. Profitability of clients and products. Your profit margin (a driver of cash flow) is the difference between sales and costs. In order to maximise that margin you need to sell your products at the highest prices for the least cost. This means knowing your higher margin customers and products and understanding the higher value that the sales are perceived to deliver–then focus on doing more of this. Equally this means culling the low profit sales if they detract from your higher margin business.

2. The right funding. Funding and operating decisions are two critical factors to managing your business. Being short of cash day-to-day takes excessive time and energy that would be better spent focussing on point (1) above. Two of the most common problems are sloppy cash collection (which can mean increased borrowing from suppliers and interest bearing loans) and owners taking too much cash out of the business over time, often without realising the scale or the impact.

3. Motivated, engaged people. If you have the right people in your business and come up with a good plan then you are off to a good start. The wrong people will at best waste your time, and at worst, waste the time of everyone around them and damage your business. New employment legislation makes it even more critical that you make good recruitment and management decisions. Ensure all of your team members are focused on cash-creating activities and make sure they all understand your business direction.

These strategies may sound easy on paper, but in reality they take focus, courage and clear thinking.

Our Crowe Horwath Business Performance team have put together a great programme to help you sort out your cash flow issues:

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If you look back at your 30 Day Cash Flow Goal and you know achieving that goal would really make a difference to your business and life, then here is the best programme to:

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The promise is that you’ll achieve your 30 Day Cash Flow Goal and/or at a minimum, get an extra $5,000 in your bank as a direct result of putting this programme into action.

If you would like to find out more about our 6 Pillars of Quick Cash Flow – please contact

ANDY CARRUTHERS Ph 04 569 9069 E: andy.carruthers@crowehorwath.co.nz

HUTT VALLEY BUSINESS CONNECTOR l 3

PLATINUM PARTNERS   PETONE WORKING MEN’S CLUB

Whether you’re looking for a conference,

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For any enquiries about room availability,

4 l JUNE 2015

PLATINUM PARTNERSMEDIAWORKS

WELCOME TO MAGICThe new home for New Zealand’s lucrative

50-69 year old audience.

Magic celebrates the music and culture that shaped the formative years of this audience. This is the place for them to enjoy the hits and memories that make them feel good today. 

Magic Radio NZ #MagicRadioNZmagic.co.nz

IT’S ALWAYS TIME FOR THE TIME OF YOUR LIFE

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HUTT VALLEY BUSINESS CONNECTOR l 5

PLATINUM PARTNERSBNZ

5 WAYS TO FUND YOUR START-UP BUSINESSSo you’ve had the idea, you’ve sorted the business plan, and now you need some cold hard cash to kick start your plans into reality. But where does one turn to find start-up capital? You can use traditional ways like borrowing from a bank (like us), but there are plenty of options for sourcing revenue that can complement traditional lending to help start and grow your business.

Here are five ideas for funding your start-up that could ease the burden of debt and kick start your business.

1. Angel investorsAn angel investor is simply a high-net-worth individual (often a successful entrepreneur) looking to invest funds in an innovative start-up business they can contribute their skills to. Angel investors tend to look to invest in high-growth businesses that are focused on significant global opportunities. Most angel investors typically pick investment opportunities in their fields of expertise so they can apply their experience to helping the business succeed.

They usually look for investment opportunities at early stages in the life of a business–unlike other types of investors or lenders. If they can see the potential of an idea, they’re more likely to invest in a young start-up business that they can nurture.

In return for capital investment and their expertise, angel investors usually take an equity share in the business and expect a healthy short-term return on their investment.

2. CrowdfundingCrowdfunding is the newest trend in raising capital and is most appropriate for higher-risk creative and artistic projects that can be harder to fund through traditional providers.

Crowdfunding websites often offer rewards, discounts, and special privileges (such as receiving a pre-release or beta version of a product) in return for small investments.

Each crowdfunding website operates to different rules. Make sure you research your options carefully before choosing one as a platform to seek investment.

3. Grants and financial incentivesThere are a wide variety of grants and incentives available to give Kiwi start-ups

a welcome boost.

Even some free advice and contacts could be all you need to take your business to the next level.

Here are some options worth exploring.

Callaghan InnovationCallaghan Innovation is a stand-alone Crown entity that works with businesses of all shapes and sizes to innovate and grow.

Callaghan Innovation administers more than $140 million a year in business research and development (R&D) funding through three grants programmes:

• R&D Growth Grants for businesses experienced in research and development in New Zealand, to support an increase in investment.

• R&D Project Grants for smaller research and development programmes and start-ups and those new to R&D.

• R&D Student Grants to support students to work in a commercial research and development environment.

New Zealand Trade and Enterprise (NZTE) Capability Development VouchersYour business could qualify for vouchers to help pay for services such as workshops, courses and coaching that build your skills and capability.

Regional Business PartnersThere are 14 Regional Business Partners across the country to help local businesses grow and innovate by providing expert advice and even access to funding. Their services are free of charge and you can get in touch with them anytime you need advice.

4. Borrowing from family and friendsGetting a cash injection from a family member or friend can be a good option provided you are aware of the risks.

They’re more likely to trust in your judgement and be accepting of your business case than traditional lenders and investors.

Introducing finances into any relationship can strain ties and damage trust if things don’t work out as planned. Always make sure you document the arrangement with a signed contract that sets out the terms and conditions in writing. If you are dealing with a significant amount of money, it’s a good idea to consult a lawyer to help you draft the contract.

5. Offering sweat equity instead of cashCash doesn’t always solve the problem – offering sweat equity is a good way to boost your capability and grow your expertise. Sweat equity involves contributing to a business or project in the form of effort–instead of financial equity, in the form of capital.

In a partnership, some partners may contribute only capital and others only sweat equity to the business. In this case, a person is able to supply their skills or experience (instead of capital) in exchange for a share of the business or future payment.

Here are some examples where offering sweat equity could work:

• A carpenter is offered a stake in a carpentry business in return for fitting out a premises or workshop.

• An artist supplies their artworks as part of a shared space or for future payment.

• A group of people pool their skills and efforts to launch a cooperative—such as a grocer or retail space.

Once you’ve worked out the best way to fund your start-up business we have small business specialists available to help you manage that money to grow your business.

PHIL PATTERSON Ph 04 560 2092 E phil_patterson@bnz.co.nzwww.bnz.co.nz

This article is sourced from the BNZ Community, https://community.bnz.co.nz/ and is intended as a general discussion only. The views expressed are the author’s own and do not necessarily represent those of Bank of New Zealand or its related entities.

6 l JUNE 2015

PLATINUM PARTNERSGIBSON SHEAT

Business owners are often asked to sign guarantees in relation to the obligations or debts of their business. Most business owners will be aware and understand when they have signed a guarantee in favour of their bank in respect of their business’s debt. However, there are also other types of guarantees which are often contained in numerous commercial agreements: guaranteeing the tenant’s obligations under a lease or guaranteeing a business’s debt under terms of trade or supply.

Directors and business owners will frequently sign guarantees in their personal name without giving much thought to the document. In a 2012 High Court case in Palmerston North, two directors got a nasty surprise when they learnt that under a terms of trade, they had personally guaranteed the debts of a company and were found liable for a debt over $544,000.00. This case is a timely reminder that it is important for business owners to understand what they are agreeing to sign up to.

What is a Guarantee?In simple terms a guarantee is a promise by one party (the business owner, called the guarantor) to answer to another (the landlord, supplier of goods or services, or lender, called the creditor) for the obligations of a third party (the business). So the guarantor is exposed to a potential liability for the business’s debts or the business’s obligations to do certain things.

There are some formal requirements for a guarantee to be enforceable. The guarantee must be in writing, supported by consideration and be signed by the guarantor. Consideration simply means something must be given in exchange for the guarantee.

Where the business defaults on its obligations e.g. fails to pay the rent, breaches terms of the lease, defaults on lending repayments or defaults on trade account payments to suppliers, the guarantor becomes liable. The creditor may sue the guarantor to enforce the guarantee. The guarantor’s assets are at risk as a judgment can be enforced against the guarantor if they fail to pay the amount owing to the creditor or fail to complete the business’s obligations.

What are the risks?• If the business fails to meet its obligations to the creditor, then the creditor can choose whom it seeks payment from – it can choose

the guarantor first, ahead of the business or attempt to recover from both parties.

• A guarantee is often not limited to an amount of money and can cover future advances or monies owing in the future. It is preferable for a guarantor to request the guarantee is limited to a fixed amount at the time the guarantee is given.

• If the guarantee is given by two or more people, the creditor can take action against anyone or more of the guarantors, without taking action against all of the guarantors.

• The guarantee can only be discharged by the creditor. However, a guarantor can give notice that it will not be liable for future liability. A creditor is likely to re-assess the borrower’s position on receipt of such notice. In banking terms, if the lender considers there is insufficient security the lender may want to re-negotiate the arrangements and possibly withdraw the funding facilities for the business.

• The giving of a guarantee can affect the ability of a guarantor to borrow money as it is treated as the guarantor’s debt and liability.

What should you do?As the directors in the Palmerston North case found out, if you are being asked to sign a guarantee or other contract, make sure you read and understand it before your sign. As guarantor, it is your responsibility to know the extent of your obligations. In some contracts, like terms of trade, a guarantee provision can be included as a separate paragraph within that contract. Often business owners have no commercial choice and are required to sign a guarantee. However, if you do not understand the guarantee, the contract, or the obligations, do not sign it until you have sought advice on how it will affect you.

For further advice please contact our Commercial Team at Gibson Sheat Lawyers, ph 569 4873.

GUARANTEESThis article briefly discusses guarantees and what they mean for business owners.

GIBSON SHEAT LAWYERSPh 04 569 4873 F 04 569 4874 E info@gibsonsheat.com www.gibsonsheat.com

HUTT VALLEY BUSINESS CONNECTOR l 7

BOULCOTT HOSPITAL

PLATINUM PARTNERS

QUALITY STAFF EQUALS A SUCCESSFUL QUALITY PROGRAMMEBoulcott Hospital and high standards go hand-in-hand but its successful quality framework wouldn’t mean anything without staff backing.

That’s according to the Lower Hutt private hospital’s quality manager Helen Anderson, who says excellence can only be achieved with staff behind it.

“We have excellent systems, policies, procedures and processes in place but unless that quality framework is underpinned by quality people it won’t work.

“The organisation strives to achieve quality care for our patients, and we are successful in doing this because our staff also strive, both as individuals and as a team, to deliver quality care.

“You can have the best systems in the world but they will fail unless you get the buy-in from staff and that’s what we have here at Boulcott; committed staff who want to deliver quality care.”

Boulcott’s quality programme is effective, Helen says, because it is constantly evolving to adapt to the changing environment that is healthcare.

Our staff are directly involved at committee level through the infection control, emergency management, health and safety, and IV therapy committees. Our surgeons and anaesthetists are also involved through the practitioners’ executive committee and anaesthetic group.

It’s no surprise then that Boulcott has achieved Ministry of Health certification for four years rather than the standard three years.

The hospital has also achieved four years Accreditation against the Australasian standards, EQUiP 5.

Nor is it surprising that Boulcott has won awards along the way. Most recently they were joint winner of the New Zealand Private Surgical Hospital Association ‘Leaders in Quality Award’.

“That was for our new emergency management system which was designed with another Lower Hutt business,” says Helen.

“It provides a pre-planned structure on what, when and how to carry out initial critical tasks and who can undertake them. To the public it means we’re very well prepared should a natural disaster strike.”

Called CIMSERT, the system features a series of colour-coded pre-prepared task and personnel ‘action’ cards contained in a simple, roll-up plastic card holder. This allows a staff member to co-ordinate the emergency response from within the building or outside in the carpark if necessary.

And it has proven so successful that Fire and Emergency Training Solutions (FETS) has introduced it to other hospitals throughout the country.

“The other great aspect of this system is that it doesn’t rely on any one person being within the organisation at the time. Any member of staff can activate it and use it.

“With CIMSERT it’s a clear process. It allows staff to automatically go into emergency management mode. It means we’ll better be able to manage patients within the hospital and anyone coming in off the street.”

While Helen is rapt peer organisations believe CIMSERT is a valuable tool too, she says it is only a small component of what Boulcott does in terms of quality.

She speaks of another important part of Boulcott’s quality framework, its document control system.

That system involves regularly updating a comprehensive range of policies and procedures covering everything from management, clinical, infection control, health and safety, and infusion therapies through to emergency management, support services, human resources and other department-specific manuals.

“We use a wide range of clinical pathways, or care plans, to guide staff in the care and treatment of patients.”

Complementing these pathways are patient information leaflets our patients receive before they are discharged.

“Part of an effective quality programme is evaluating the care given to our patients and the various processes used to facilitate that care.”

These processes include regular auditing in numerous areas, including infection control, patient satisfaction, staff and consultant satisfaction and symptom control.

Boulcott also boasts a robust incident and accident reporting system.

And it invests heavily in staff development, says Helen, encouraging staff to attend regular education and professional development opportunities.

“Our staff care and the food consistently rate highly with our patients. This demonstrates how our staff are making quality a part of their everyday work”.

“For our patients, coming here means they are assured quality care not just because of our quality programmes, but because of our wonderful staff who provide that care.”

BOULCOTT HOSPITALPh 64 4 569 7555 F 64 4 567 0041 E info@boulcotthospital.co.nz

8 l JUNE 2015

GOLD PARTNERS

LISA MARTINPh 0800 463 488 E enquiries@gofi8ure.co.nz www.gofi8ure.co.nz

INTRODUCING GOFI8URE HUTT VALLEYIn December 2014, GoFi8ure merged with local Hutt Valley bookkeeping company Active Admin. As part of this merger, Active Admin became GoFi8ure Hutt Valley with an office based in Upper Hutt. Our passion for helping SME businesses has allowed us to grow and we are so excited to have a physical presence based in the Hutt Valley.

Our combined love for numbers and educating business owners and their staff, allows us to do what we love—training, tidying up and maintaining your accounts.

Whether you need an in-house part time financial controller, assistance with moving from your old accounting package to Xero, or training for your staff in bookkeeping or Xero, we can help. We have a strong team of 12 including senior consultants and trainers who are ready to help you tackle your bookkeeping and accounting woes.

If you would like one of our consultants to come and chat to you about your bookkeeping and training requirements please get in touch at enquiries@gofi8ure.co.nz

Alternatively you can drop into our Upper Hutt office and meet the team or deliver any paperwork you want us to have.

You can find us at Hutt Valley HQ Level 1, 2a Gibbons Street, Upper Hutt - 04 529 7639 Open from 9am – 3pm Monday to Friday. We have staff in house every day.

We are committed to continue working hard to help you in your business and would like to thank you for your continued loyalty and support.

Regards The GoFi8urines

SPARK BUSINESS HUB - HUTT-KAPITI31 Marsden Street Lower Hutt 0800 482 488

MOVE YOUR BUSINESS TO ULTRA BROADBANDThe more you do business online, the more important your connection becomes. So with Ultra Broadband, it’s not so much a question of ‘if’ you should move, it’s ‘when’.

Both Ultra VDSL and Ultra Fibre do more than deliver with impressive speed. They open the door to the cloud and new ways of working. The future starts here.

Better deliverySending or receiving large files like videos or graphics, becomes faster and more reliable.

Increased capacityMore people can be online at once. It’s important with the rapid increase of broadband use to choose a supplier who can keep up with the demands of increased capacity.

Cloud storageStore files securely online without the hassle of dealing with local servers.

CollaborationCreate, edit and share documents online with who you want, when you want.

Cloud based softwareUse up-to-date software online like MYOB or Xero without big up-front costs.

Staying connectedVideo conferencing is simple and seamless so you can stay connected from anywhere.

Ultra VDSL vs Ultra FibreWhat is Ultra VDSL? It uses new technology with existing copper wiring, to deliver more information, faster.

What does it do? Since Ultra VDSL can deliver 3 x faster than ADSL, it gives you more capacity as well as speed.

Is it right for you? If you want a hassle-free affordable way to boost your broadband capacity, Ultra VDSL is ideal. Because it uses existing wiring you don’t need to worry about contacting owners, trustees or body corporates.

What’s Ultra Fibre? Data is sent via fibre instead of existing copper wiring. It can carry millions of bytes per second.

What does it do? Ultra fibre gives you faster, more reliable, upload and download speeds with a more reliable connection.

Is it right for you? If you use broadband for everything from Skyping to sharing video files, Ultra fibre could be just the ticket. You will also increase your cost-efficiency by using cloud-based software and servers.

Fibre LandlineSpark have now launched a voice service over a fibre landline. For options available to your business call now on 0800 482 488

GO FIGURE SPARK

HUTT VALLEY BUSINESS CONNECTOR l 9

GOLD PARTNERSDRAKE

THE ELEVATOR THEORYLately, I seem to spend a lot of time in elevators. This could be due to caffeine addiction, running to and from meetings and the appalling lifts that inhabit my building. However, I have taken this time to observe a few things.

When someone enters or leaves the lift all the other inhabitants adjust. They physically move to balance out the lift, gain personal space, make room for the other person. Regardless, there is a change. Everyone’s role changes as we quickly assess the situation and adapt accordingly.

Now because I live and breathe recruitment I realise this is not dissimilar to what happens to a team or company whenever somebody leaves or joins. Everybody needs to readjust. Roles will change slightly, personalities will shift and there will be a period of unbalance until everybody re-establishes where they belong.

In eight years of recruiting, the myriad of roles and companies I’ve worked with, and the hundreds of people I have interviewed, I have (without giving it a name) used the elevator theory. Once we understand the key components of the job, the next thing we do in consultation with the company, is to understand the team, the fit and the ‘missing link’ required to create equilibrium. This is often best observed from the outside. Too often hiring-managers have a slightly biased or skewed idea of the people in their elevator. To be honest sometimes it’s on such a lean it’s a wonder it still works!

Then in the interview room it is about identifying the trait and behaviours of the individual to understand how they will behave in the lift. Will they jump up and down when they get in, or go quietly to the corner, or offer to press the buttons for others, or adjust when someone leaves or enters. And how will they react if it breaks down?

This is where the ‘art’ of recruitment comes to play and the difference between experienced recruiters and those still in training. Understanding and matching the two is what will make people successful in roles. After all it’s not just getting them to the job offer, but ensuring they will make a valued contribution to the team long term.

Have a look next time you ride the lift!

NICOLA COLSON is Branch Manager for Drake Wellington who hosts regular seminars on recruitment and HR practices. @nicolacolsonnz ncolson@nz.drakeintl.com

UPPER HUTT COSSIE CLUB

FREE VENUE HIRE

With five different function venues to choose from including our popular

Balcony Bar overlooking the Tararua Ranges to our brand new Outdoor Courtyard we can

accommodate everything your require. Contact us now to book your next function.

*Conditions apply for free venue hire

From celebration parties to fairytale weddings our packages provide outstanding value for money which will exceed your expectations and ensure your event is truly memorable.

UPPER HUTT COSSIE CLUB11 LOGAN STREET • UPPER HUTT • PHONE 529 0014

email: functions@cossieclubs.org.nzwww.cossieclubs.nz

10 l JUNE 2015

TALL POPPY REAL ESTATE

Our capped selling fee is only $10,000 plus GST for any property, anywhere

We have the same selling fee for every property, whether it’s a doer-upper or a mansion. Why pay two or three times as much for the same service?

Unbeatable fee guaranteeWe will not be beaten on fees, no matter what you are quoted. Tall Poppy’s famous ‘unbeatable fee’

guarantee means just that – we will not be beaten!

Full service, we do it allTall Poppy offers full service real estate with all the bells and whistles. We do everything the expensive

agencies do – and much more! Our selling fee is much lower and our service

and expertise is second to none.

Do you want the chance to be a millionaire? Just by listing with Tall Poppy you could be in

to win our $1 million giveawayTall Poppy has saved NZ house-sellers about $3

million dollars (with our capped fee of only $10,000 plus GST). Now you have the chance to win big too. Every seller who lists their home with Tall Poppy is

a potential winner.

Phone us 0800 482 557 or Email us brian.childs@tallpoppy.co.nz

Expert negotiation and marketing$10,000 plus GST commissionWe guarantee to beat any competitor’s commission by $1000

BRIAN CHILDS Owner/Manager Hutt Valley Tall Poppy Hutt Valley Licensed Real Estate Salesperson REAA 2008Ph 0800 482 557 M 0276594922E brian.childs@tallpoppy.co.nz

GOLD PARTNERS

NZIPS BA5 TUESDAY 31 MARCH WITH GUEST SPEAKER HON STEVEN JOYCE

HUTT VALLEY BUSINESS CONNECTOR l 11

SILVER PARTNERSMOBILIZE MAIL

HUTT 360

JDI COACHING

GAYLENE HUGHESPh 04 566 1043

There are many different approaches when it comes to leading the way forward. If you are looking to grow your small business or launch a new product or service, consider taking on a ‘Wave Maker’ approach. Wave Makers are business owners whose decision to act or change, ripples outwards reaping growth and positive change. Here are three simple steps that will have you and your business making waves.

1. Move quickly – even without all the answers. Starting a wave is about initiating movement toward your goal and engaging others to be part of it. Get going. Surround yourself with other people who are passionate about your cause and move.

2. Tell everyone. Share what you’re up to with everyone. Personal conversations with people you trust are likely to be one of your greatest marketing strategies. Ask for other people’s thoughts, tell them your vision and get them interested in your plans.

3. Make it easy to say yes. People aren’t going to spend time or effort to find your product or service. Take your product to a future supplier and give them a sample, or contact a customer with a review of their current service and your suggestions. You have to give people the means to say yes.

If you’re interested in more strategies to build momentum in your business get in touch with the JDI Team to arrange a free, no obligation coaching session.

HOW YOUR EMAIL MARKETING GRABS ATTENTIONEmail is the preferred form of communication. Even retail customers prefer email over face to face interaction. This article will let you know how you can get Millennials (25 – 35 years) and probably almost everyone else, to taken action off your eDMs (email marketing).

Videos rule with the Millennials and most of us also respond well to the format. Your business can use it too in your email communication to get the initial open and click. Embed YouTube videos on your website blog and put a link to them in your email communication.

While your eDMs will mostly contain information pertaining to your business there is always room for bit of light entertainment. We’re all bombarded with adverts on a daily basis. The marketing that sticks usually includes an item that’s slightly left field. Millennials love to be entertained.

Eighty four percent of people aged between 25 and 35 have, and use, a smartphone in the USA. While that statistic will not be as high in New Zealand yet – it will not be far off. So make sure your eDMs are in responsive design.

Regularly check your eDM statistics for the devices used to open the eDM campaign. If mobile use is up to a quarter, your business could be missing out on vital conversion if your email marketing messages are not designed to present well on the smaller screens.

CONTACT DONNA E donna@mobilizemail.com www.mobilizemail.com

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12 l JUNE 2015

BASELINEHR SHOP

SILVER PARTNERS

CONTACT SAMANTHA samantha@hrshop.co.nz. www.hrshop.co.nz

SIGNAGE RETAIL

CONNECT WITH US ONLINEWe’ve just re-launched our new website!

Visit us at WWW.BASELINE.CO.NZ

Join us on Facebook! facebook.com/baselinenz

Network with us on LinkedIn! linkedin.com/company/baseline-group-nz-

Stay up-to-date on Twitter twitter.com/BASELINENZ

TALKING HEALTH AND SAFETY WITH HR SHOPHealth and safety is arguably the most important aspect of an employer’s responsibility. 2015 will see some big changes to the Health and Safety Act in New Zealand and some serious consequences for managers who don’t live and breathe the safety of their staff. This could include fines of up to $600,000 or jail time. Currently the social and economic cost of accidents in New Zealand workplaces sits at $3.5 billion annually, 2% of our yearly GDP.

The cost of health and safety swings both ways for employers. Some businesses will baulk at implementation costs and others will see the long term benefits (and savings) of engraining proactive health and safety attitudes.

When the point of health and safety is to ensure the wellbeing of your staff members, it makes sense that any measures taken should actively seek staff input. The most effective processes we see are ones that begin and end with the staff, with upper level input in between.

With the new amendments to the Health and Safety Act coming into effect this year it won’t be enough for businesses to have a health and safety policy and some hazards that were identified two years ago. The only businesses that will be able to take advantage of programmes like Workplace Safety Management Practices will be those that make the health and safety of their staff their absolute priority. Talk to us about how you can take health and safety more seriously.

After a successful event last year, Hutt Valley Chamber of Commerce are pleased to launch the Hutt Valley Chamber of Commerce Business Excellence Awards for 2015.

Entries for the 2015 Hutt Valley Chamber of Commerce Business

Excellence Awards are now open. Entries close 4.00pm, Friday 31 July 2015.

Hutt Valley Chamber of Commerce Business Awards are open to all businesses operating within the Wellington Region and are a pivotal element in recognising and celebrating Business Excellence throughout the Region.

For further information please email kimberley@hutt-chamber.org.nz

CONTACT KIMBERLEY WADSWORTHEvents & Training Manager E kimberley@hutt-chamber.org.nz

HUTT VALLEY BUSINESS CONNECTOR l 13

BRONZE PARTNERS

ELAINE KIRK www.ipayroll.co.nz Ph +64 (04) 472 2997 E elaine@ipayroll.co.nz

Visit www.upthere.co.nz for more information Ph 04 777 0800 E cloud@ecloud.co.nz

 

ECLOUD

PETER COUCHMAN Managing Director Ph 566 3694 or 027 533 2122 www.wellington.dalecarnegie.co.nz

IPAYROLL BA5iPayroll recently held its annual BA5. We have previously used our BA5 functions to showcase our partners and clients. Our partners have been Laurenson Chartered Accountants, Gofi8ure

and Xero, together with a variety of clients.

This year iPayroll’s presentation was about the benefits of our service and some recent changes, which we hoped many of you enjoyed.

Samantha Gadd from HR Shop who is a client of iPayroll discussed the pace of change in modern workplaces. It is imperative to be mobile and we know that iPayroll is used on iPad’s, tablets and cell phones nearly as much as it is used on PC’s or MAC’s

iPayroll’s Pay Slip Kiosk is appreciated by employees and employers alike. It lets employees know instantly anything they need to know about their pay. Employees can apply for leave online, obtain a tax summary, or see their historical payroll data. You can view and print out a year’s earnings or a few pay slips. There is no need to ask your payroll person or business owner.

For a FREE TRIAL go to www.payroll.co.nz or contact Elaine Kirk at elaine@ipayroll.co.nz or phone Elaine on 04 4722997

TRANSFORM YOUR BUSINESS WITH ECLOUD’S EASY CLOUD COMPUTING SOLUTIONS

ECLOUD’s 5 Easy Cloud Services:Connect: Fast internet connections with ECLOUD’s high speed UFB and VDSL internet options. Open up Cloud opportunities for your business!Email: ECLOUD’s secure, reliable Cloud hosted email solutions starting from $6.40 per user per month. No more email hassles!Phone: ECLOUD’s hosted VoIP phone system is Cloud-based, delivering affordable and intelligent new generation voice services. Dramatically reduce call and line costs!Backup: ECLOUD provides NZ and international based backup and disaster recovery Cloud backup services. No more changing drives or tapes!ManageIT: Take control of your IT resources with ECLOUD’s Cloud-based Managed IT Services. Providing 24/7 monitoring, maintaining, and reporting from the Cloud.

Choosing the right Cloud Computing strategy for your organisation can be challenging.

ECLOUD is part of a group with 24 years’ experience in IT Consulting. Through proven IT strategies we have provided excellent quality Cloud solutions to many New Zealand businesses and organisations.

DALE CARNEGIE

OPEN POLYTECHNIC

Quality assurance systems key to business success Quality assurance systems have become part of the fabric of New Zealand businesses and are key to a business becoming a preferred supplier in any sector.

These systems span many sectors from agriculture and food industries to retail and education. In fact, it is difficult to find an organisation or sector that it doesn’t apply to.

Open Polytechnic offers the National Certificate in Quality Assurance in partnership with the New Zealand Organisation for Quality. This industry relevant qualification provides students with the knowledge and skills to apply management of quality in any workplace. Members of NZOQ who obtain this qualification along with work experience, can apply for professional registration as a Certified Quality Practitioner.

Offered by distance study, this qualification covers a full range of quality management principles at a practical level. It equips students with the tools, techniques and concepts required to manage continuous improvement, deliver customer value and maximise operational efficiency and effectiveness.

Open Polytechnic’s flexible distance learning means you or your staff can upskill in quality management at a time and place that suits you.

For more information, visit: http://www.openpolytechnic.ac.nz/qualifications-and-courses/op5280-certificate-in-quality-assurance-level-5/

The Role of the Immediate Supervisor in Workplace EngagementFully engaged employees express feelings of enthusiasm, confidence and value based on their interactions with their direct managers. While a good supervisor makes all employees feel valued and confident, a poor supervisor irritates them and makes them feel uncomfortable.

Too often supervisors get caught up in the day-to-day business of managing and it’s easy to imagine where there is no immediate crisis that everything is running smoothly. But to achieve full engagement from workers, the line manager needs to be proactive, exhibiting strong leadership and fostering a positive working environment.

Good supervisors know employees need to develop the right skills to work efficiently. New employees need more guidance than those who have been with the organisation for a few years. There is also a need to maintain training as the level of engagement plateaus after 3-5 years of employment.

Employees perceive their value as an individual through the prism of the immediate supervisor. Recognition of their contribution, along with feedback and encouragement on their performance from their managers, leads to increased confidence, commitment and achievement. Failure to do so directly impacts morale and productivity.

For the full report contact peter@dalecarnegie.co.nz

IPAYROLL

14 l JUNE 2015

BRONZE PARTNERSWOBURN INTERNATIONAL SURVIVE IT

Ph 04 232 5111 or 0800 4 survival (0800 4 78 78 4) E sales@survive-it.co.nz

Ph +64 4 569 4861 Fax: +64 4 569 4877 E services@woburn.co.nz www.woburn.co.nz

When you are faced with the realisation that your ability to recruit suitable staff is severely curtailed, where do you go?

The answer is closer to hand than you may realise. Look at the ways employers in Auckland and Christchurch are solving staffing needs and look offshore.

New Zealand is a destination of choice for a number of skilled people looking

for the opportunities that living in New Zealand will bring them.

When suitable applicants are not found in New Zealand we have assisted companies to solve their staffing needs by finding the talent they need offshore.

This doesn’t only apply to professional people. It can also include many trades and other skilled professions.

Migrants can be interviewed by Skype. If they are a good candidates, we can conduct a further interview to assess for immigration purposes and their suitability on adapting to, and staying in, New Zealand. A job offer based on meeting Immigration New Zealand requirements and the 90 day trial period protects employers.

If this sounds like it would meet your needs, please let us know and we can see how we can assist you.

Last week’s storm event is a timely reminder for us all to be prepared in the event of a major emergency. We all have a responsibility to look after ourselves, our businesses, our employees, and our families in an emergency.

Survive-it offers a complete civil defence emergency solution, including the provision of workplace assessments, customised survival kits, and workplace maintenance and training solutions. We are continually looking for new products and improving our range and offering.

All Survive-it civil defence emergency kits are based on the recommendations of Ministry of Civil Defence and Emergency Management (MCDEM). We can incorporate any existing fit-for-purpose emergency products into your kit.

If you are in an ‘at risk building’, consider having a Quake pod under your desk to keep yourself safe from falling objects. Visit our website for product information.

Contact us today on 04-232-511 or email us at sales@survive-it.co.nz for a free workplace assessment or product information.

Your Global Connection

Have you chosen your vouchers?

These vouchers and many more are available to you as a chamber member. Head to our website and choose vouchers up to three times the value of your membership.

For further details about choosing vouchers, or having a voucher in our programme please contact Anna on 04 939 9826 or anna@hutt-chamber.org.nz

VOUCHERS

HUTT VALLEY BUSINESS CONNECTOR l 15

COUNCIL NEWS AND VIEWS

Recently the Minister of Building and Housing, the Hon. Dr Nick Smith, made a significant announcement, which will have an impact on all of us. He announced that New Zealand is to have a more targeted approach to earthquake prone buildings. It was clear early on that the one size fits all approach was not right for New Zealand.

Post the Christchurch earthquake we wanted the country to be more resilient to future earthquakes, but the approach needed to be sensible. A balance needed to be reached. If our approach was too soft, we may risk the lives of hundreds of citizens. However, if the approach was too hard, many country towns across the country would lose heritage buildings and impose costs on farmers and businesses.

I am making sure this discussion is kept in context with regard to the risk that citizens face. The risk to people is that you are 100 more times likely to die in a car accident, 50 times more likely to drown, and 10 times more likely to die in a house fire, than to die in an earthquake. So we need to look at the costs and benefits.

The upshot of this is that the Minister announced three key approaches to the way forward. Firstly, he introduced three seismic zones of risk to categorise New Zealand. Then the Minister introduced the three key approaches, which are:

1. Specific building strength and requirements depending on risk

2. Targeting education and emergency buildings and high and medium seismic risk areas

3. Reducing the scope of building requirements and assessments to those that imposed the greatest risk, which excluded structures such as farm buildings and retaining walls.

There is also a provision, for example, that some low risk, low occupancy buildings, such as country halls in rural New Zealand would not be included.

I am sure the whole country supports this more targeted approach to assessment strengthening. The risk approach takes into account the social and economic impacts alongside loss and safety of one’s life. We will still be faced with financial challenges upgrading the buildings, but just in numbers we see a lot fewer buildings will require assessment. This means rather than the 500,000 buildings that would be affected it will be now be closer to 30,000 buildings. However, there are no easy answers to seismic risk but we are moving in the right direction.

HUTT VALLEY MAYORS RAY WALLACE AND WAYNE GUPPY TALK MAYORAL BUSINESS

Hutt City Council is committed to investing in the growth and rejuvenation of Lower Hutt and we’ve set ourselves an ambitious programme of work to achieve it.

As we head into the second half of the year the progress we’ve made signals an exciting time for our city.

A major project of this redevelopment is the upgrade and earthquake strengthening of the Council’s historic administration building and historic Town Hall, and the construction of a new events facility.

We are looking forward to providing an excellent conference and events venue, which we are sure the local business community will make the most of and will draw visitors to the region.

If you’ve been past the construction site on Laings Road you’ll see this project is well underway. You can also see the progress we’ve made in a time lapse video that shows three months of work in just three minutes on Council’s YouTube Channel: youtube.com/huttcitycouncil

In other achievements this year, the new artificial turf at Hutt Recreation Ground is now complete and local sports clubs are already making the most of the new facility.

The Anzac Memorial Lawn and Cenotaph upgrade is complete. This memorial was rededicated in a ceremony last month in time for this year’s important Gallipoli commemorations where residents turned out in record numbers.

The next six months are set to be just as productive. I am particularly looking forward to The Taita Sports and Community centre opening its doors later this year to this multi-use facility.

We continue to encourage business development with rates remissions and development incentives on CBD and city-wide projects.

There are significant savings to be made if you are planning a development. Make sure you contact Council for more information; including how to access the many services and expertise we offer to make your resource consent and building project go as smoothly as possible.

We are firmly focussed on making this an even better place to live, work and play. So have a drive around and look at these new projects and stay up with progress in Lower Hutt.

MAYOR WAYNE GUPPYMayor of Upper Hutt www.uhcc.govt.nz

MAYOR RAY WALLACEMayor of Lower Hutt www.huttcity.govt.nz

16 l JUNE 2015

FEATURE ARTICLESASPIRE INSPIRES YOUNG LEADERS

More than 300 senior students heard inspirational messages from top athletes as part of the recent Aspire conference hosted by Ignite Sport Trust.

The one-day event aimed to shape tomorrow’s sports leaders. Olympic medallist and keynote speaker Nick Willis stressed that students stay committed to their goals. He told the Year 12/13 students how as a teenager, he chose to train instead of

socialising at Days Bay with his mates. That commitment to his goals paid off!

Students participated in sessions as diverse as mental toughness with double world mountain running champion Melissa Moon, barriers to success with former Phoenix football player Paul Ifill, and a session on pathways in sport, by high performance NZ Athletics coach Steve Willis.

Aspire was a first for the Wellington region and reflects Ignite Sport Trust’s vision to help young people reshape their own future.

Coordinator Kevin Goldsbury says as a sporting nation our athletes are coached well and taught the necessary skills to be the best in their game. But they are seldom taught the values and character needed to lead on and off the field.

“We need to empower them to become great young people – both sports leaders and community leaders,” says Kevin.

Through its youth development programmes in schools and the community, Ignite Sport does just that. Programmes are delivered from Year 8 starting with life-skills development and help to transition to secondary school. Sports academies and leadership programmes kick in from Year 10 with Year 13 students practising leadership in their community.

Other programmes target refugee young people or teens disengaged in education. All have positive outcomes in education, leadership, sport and personal growth.

As a charity, Ignite Sport relies on the generosity of many people and businesses that support the organisation financially. We are keen to partner with other organisations that might share our vision and can also deliver corporate team building exercises.

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The multi outlet card is all about loyalty and fundraising. When cardholders shop, they earn loyalty dollars and their favourite local Trumpcard fundraiser receives donations.

Contact us at lj@trumpcard.co.nz to find out more!

Find us on Facebook Nick Willis presenting at Aspire.

KEVIN GOLDSBURY Ph 920 2204 info@ignitesport.org.nz www.ignitesport.org.nz

HUTT VALLEY BUSINESS CONNECTOR l 17

EXERCISE PROGRAMMES FOR YOU AND YOUR STAFF—NOW TAX DEDUCTIBLE AND FBT EXEMPT.Are work stresses or ill heath hindering your or your team’s productivity at work? All Active has some exciting news for you. Up until now, employers who wished to contribute to the wellbeing of their staff by paying for any exercise e.g. personal training would have to pay up to 49% fringe benefit tax (FBT).

The Exercise Association of New Zealand has announced that a new initiative called SMEAEP –Stress Management Exercise Association Endorsed Programme–is now being offered to businesses throughout the country by registered exercise professionals (REPs). These exercise professionals meet recognised standards and have been endorsed to deliver SMEAEP programmes by Exercise New Zealand.

Rachel Marks, Director, Personal Trainer and NLP Practitioner at All Active has met the required guidelines. Rachel can now offer Chamber members mobile personal training, nutritional support, and stress management programmes, which you can claim as an

expense against your business and is NOT liable for FBT tax.

Rachel Marks can come to your home or work premises and help you or your team make long term changes to your health. This will positively impact on the way you operate your business and maximise tax deductions at the same time.

Rachel Marks is an experienced and sought after personal trainer, NLP Practitioner and presenter. She has appeared on numerous TV1 shows and is a mentor to other personal trainers.

Contact Rachel now to book your free no obligation consultation.

CONTACT RACHELPh 0800 ALL ACTIVE rachel@allactive.co.nz www.allactive.co.nz

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THE MEMORY BOXThe Memory Box began as a hobby nearly 20 years ago. After my Dad died I started going through his old slides and photos. Dad had been a keen photographer and I had the pleasure of converting his old photos into a family documentary.

In 2008 I realised that my hobby could be my business. I had two young children, a part-time job and I was doing photo and film conversions at night. By quitting my part-time job I was able to focus on the two things that were most important to me, my family and my hobby.

Getting into the business mindset took a lot of readjustment! After talking baby talk for the last six years it was hard to reorientate myself as a businesswoman. I went to a lot of workshops, lectures and networking events—something I still do today. I also had an amazing business partner in my husband Paul, who looked at every new conversion as a challenge.

After moving to Wellington two years ago I had to rebuild my client base. The Hutt Valley Chamber of Commerce was the perfect tool to network, develop my business skills and build self-confidence.

The Memory Box also produces online video services for businesses. They can be for educational purposes or to showcase specialist knowledge to a target audience. The videos can then be offered to the public on a subscription basis.

My business has grown in leaps and bounds since the early beginnings and I still get those happy feelings when a client gets to see old memories restored or I upload a web video to their site. If you’re looking to conserve, preserve or restore (CPR) your memories, contact The Memory Box today for both personal and professional service.

THE MEMORY BOXM 021 645 273 info@thememorybox.co.nz www.thememorybox.co.nz

18 l JUNE 2015

HEALTHY WORKPLACE HABITSFood Habits is all about helping you enjoy food and offering you practical strategies to manage your health. Here are some easy ideas to improve your work day.

Breakfast

Start your day with breakfast. Eating a planned breakfast means you are less likely to hit a mid-morning slump and head to the local café for something you really don’t feel like but think will give you a pick-me-up.

An oat based muesli is a great option. Oats are important for heart health and they keep you sustained for longer. Milk and yoghurt boosts the protein and calcium. Add some fruit for a great start.

Lunch

Lunch is another important opportunity to fuel your body and provide it with enough energy to get you through the afternoon.

When preparing or buying your lunch try to aim for a third carbohydrates, a third fruit/vegetables and a third protein. By eating a satisfying meal you are less likely to snack on less nutritious foods throughout the day.

Breaks

Move away from your desk and take ten minutes to refocus. By taking this time out you will feel more refreshed and better able to concentrate on your work.

It can be quite normal to feel hungry between meals. We often

need to eat every 2-3 hours. This is individual, of course, but it is not something to feel guilty about. Instead, plan for these just like you would a meal. By including snacks into your daily routine you are less likely to eat mindlessly at other times.

Fluids

Fluids are important. If you are thirsty, have a drink. Water is best. Tea and coffee count towards your total fluid intake as well but try to limit coffee to 1-2 cups per day because of the caffeine.

Physical Activity

Physical activity is great for our health and it makes us feel better as well.

Find something you enjoy doing then you are more likely to keep doing it. You never know what you will enjoy until you try it.

If you leave work most days feeling tired, stiff and headachy then this is your body telling you something needs to change. What steps can you take to help feel better today?

Health is making small sustainable changes that make you feel good. For more information about individual consults or workplace training visit www.foodhabits.co.nz.

ANDREA PALMER, NZRD Dietitian, Chef Food Habits Ph 021 0819 3757

PACKAGING PRODUCTSPackaging Products have a huge range of products and now with new additions of Adair Creative and PromoPlus, our clients now have an even larger range of products at the one shop.

Labels Plus purchased Adair Creative 12 months ago and with this addition also came the launch of PromoPlus. With the growth of the company, there are many new products available to our customers

Adair Creative offer a large range of engraved and printed signage and labels for all industries. Everything custom made to suit, they can also engrave your product and help bring an original idea to life including name badges custom made to suit your requirements. Full colour print at no extra charge.

PromoPlus supply an unlimited range of promotional gifts and apparel custom made to help promote your company and brand awareness requirements.

Drop by anytime and see our show room and get the full tour of all everything available to you.

www.promoplus.co.nz

PACKAGING PRODUCTS14 Downer Street Lower Hutt 8am – 5pm, Monday to Friday Freephone 0508 334 466

FEATURE ARTICLES

HUTT VALLEY BUSINESS CONNECTOR l 19

FREE SECURITY HEALTH CHECK

Now available to all Hutt Valley Chamber members

What is a security health check? A security health check is a review of the security measures you have in place at your business or home. This may include reviewing your:

• Alarm system

• Alarm monitoring

• Fire protection

• Keys & locking system

• Camera system

• Fencing

• Access control

• Security guard service

• Visitor management

• Lighting

• Alarm response

• Fire detection

After meeting with you on site we will provide you with a comprehensive report on security initiatives for your property, site vulnerabilities and an easy list of things you can do to improve your security should it be needed.

Is there a charge for this service?The security health check is completely obligation free and there is no charge for the visit or report or advice.

Who will conduct the review?Peter Jones has over 17 years in the security industry and is an expert in all security matters. He is adept at quickly gaining a clear understanding of customer’s needs and developing solutions that best meet their requirements. It’s this personal touch and relationship building that leads to a long-term alliance between the client and Recon Security.

Who is Recon Security?Recon Security Limited started in the Hutt Valley in 1995 and has grown into one of the largest security companies in New Zealand, while continuing under local ownership. We are a comprehensive security and investigative company with leading edge technology, quality assured systems and professionally trained staff. Recon provides services to residential, government and commercial sectors throughout the greater Wellington region and New Zealand.

PETER JONESPh 04 974 5404 E peterj@recon.co.nz

TONY MCKONEPh 027 698 2123 E tony@mckoneconsultancy.com www.mckoneconsultancy.com

ARE YOUR EMPLOYMENT PRACTICES, POLICIES AND PROCEDURES COMPLIANT WITH CURRENT EMPLOYMENT STANDARDS?In March 2015 the Government approved a package of measures that are aimed at strengthening employment standards. These measures include:

Tougher sanctions for breaches of standards

• Clearer record keeping requirements around wage, time and leave records

• Increased tools for labour inspectors including information sharing between agencies

• Changes to the Employment Relations Authority’s (ERA) approach to employment standard breaches.

Employers who are found to have seriously breached employment standards (e.g. exploitation of workers) will face penalties of up to $50,000 for individuals and up to the greater of $300,000 or three times the financial gain for companies.

Directors, senior managers, legal advisors and other corporate entities who are knowingly or intentionally involved in employment breaches will also be held to account, even if the employer has ceased to exist.

Small to medium sized businesses who do not have access to good HR advice and support could be unwittingly breaching their obligations to comply with minimum employment standards. This could potentially put business owners / employers at risk of being subject to a Labour Inspector visit and possible financial penalties.

In the worst case situation individuals can be banned from being an employer.

Legislation in the form of the Employment Standards Bill, is being prepared to codify these measures and is expected to be introduced to Parliament later this year.

Find out more about the new measures at http://www.mckoneconsultancy.com/#!news/c1yx8 or by visiting the Ministry of Business Innovation and Employment website.

McKone Consultancy Ltd can help you check your compliance with employment standards by carrying out an HR audit on your employment practices, policies and procedures.

If you are interested in an HR Audit for your company, contact Tony McKone on 027 698 2123 or by email at tony@mckoneconsultancy.com for an obligation free discussion.

20 l JUNE 2015

THE DOWSE COMMUNITY PATHWAY A ROTARY HUTT VALLEY PROJECT

Tana Umaga recently made a rare local appearance to open the NEW sports precinct in the Dowse Community Pathway.

The Pathway tells the history of the Hutt Valley, its citizens past and present, and those associated with The Hutt through business, sporting or family life.

You can put your name on memory lane by commissioning a name or message on bricks that permanently pave the way to The Dowse along the stunning front facade of the building. Bricks start from $130 and you can choose the name, message, tribute or corporate logo you would like to have

engraved on it. This is something that will be seen and valued by generations to come.

NEW Sports PrecinctThe Hutt Valley has a proud sporting tradition with many great names. Rotary Hutt Valley would like to include as many of those names in the pathway as possible to create a lasting reference to people such as Alan Hewson, Nick Willis, Grant Turner and Andy Leslie.

A brick in the new sports precinct is a permanent way for sports clubs to recognise their members for excellence in all areas of sport, including playing, coaching or managing.

To find out more about the pathway call

Lorraine Girvan 027 443 6981

Rotary in our communityThe Dowse Community Pathway project is sponsored by Rotary Hutt Valley. One brick costs just $130. Proceeds from the pathway go to local causes like Duffy Books in Homes, reading programmes in low decile primary schools, youth development programmes run by Rotary and to The Dowse Foundation.

Join RotaryJoin our community of leaders to exchange ideas and take action at home and around the world. Rotary Hutt Valley meets every Wednesday morning for breakfast at The Angus Inn.

For more information about Rotary call Tony McCombs 021 049 0659

Join Leaders - Exchange Ideas - Take Action

TONY MCCOMBSPh 021 049 0659

FEATURE ARTICLES

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PROFESSIONAL WORDSMITH SOLUTIONS

HUTT VALLEY BUSINESS CONNECTOR l 21

EC Credit Control was established in 1989 and is one of the largest credit management companies in Australasia. EC Credit Control provides expert credit management advice to both the SME market and the corporate market.

SERVICES PROVIDED BY EC CREDIT CONTROL INCLUDE:

DEBT RECOVERY

If a client has issues with customers paying consumer or commercial debts we can provide a collection process, which is robust, proactive and effective. Commission is charged on successful collection. Clients are provided with a FREE interactive website for loading debts and reviewing progress once debts are loaded.

TERMS OF TRADE

This is an area where we will tailor-make terms of trade for clients to ensure they are given protection when doing business with their customers. We also include Credit Application Forms, Quotation and Variation Forms, Personal Guarantee Forms plus many more to support clients.

CREDIT REPORTING

Through our business partners, Veda, we can provide full credit bureau facilities for clients. Clients can load defaults against customers with small debts and place alerts/monitors against their clients. Clients must have correctly worded Terms of Trade in place to allow this service.

HUMAN RESOURCES

A full human resources package is offered. This provides clients with customised Employment Agreements, how to recruit staff and how to terminate staff.

WHO IS MY CONTACT?

Paula Kruger is based in the Hutt Valley and services Wellington, Petone, Lower and Upper Hutt and the Wairarapa regions. Paula is more than happy to discuss our services on a no obligation basis with clients and can be contacted on 021 135 5021 or email paula.kruger@eccreditcontrol.co.nz

 MAKING SURE YOU CAN ALWAYS MEET YOUR MORTGAGE REPAYMENTS

This article explains mortgage protection insurance, how much it costs and how to choose an insurer.

Mortgage protection insurance pays your mortgage if you can’t

It pays your mortgage if you can’t because you’re unable to work or have lost your job.

• You can choose options to cover you should:

• You get sick and can’t work

• You are made redundant

• Your partner gets sick or is made redundant

• Your partner, child or other dependent gets sick and you have to leave work to look after them.

What does it cover and how much does it cost?

You’re covered even if:

• You or your partner are made redundant, even if you’re paid redundancy

• You get an ACC payment.

If you are 35 and your mortgage is $1,500 per month, you could have up to $1,650 of cover for under $20 per month.

ACC only covers you for accidents

If you can’t work because you get sick or laid off, you are not covered by ACC.

You might think you’re covered — until you find out you are not

Banks often try to sell you insurance when you take out a mortgage. Ask if it covers your repayments should you get sick or laid off. They often sell only lump sum policies that cover the amount of the mortgage if you become so sick you can’t work again or you die. However, they won’t cover your regular mortgage repayments if you become sick for a time or redundant.

Find out what your options are — for free

For a free consultation on any type of insurance, contact me:

Grant Uridge AFA is an insurance broker with over 20 years’ experience.

 

GRANT URIDGEPh 04 976 1099 M 0274 488 689 E grant@plus4.co.nz

PAULA KRUGERM 021 135 5021 E paula.kruger@eccreditcontrol.co.nz

22 l JUNE 2015

What if long, boring, and confusing became short, sweet, and clear? What if no time or money was spent fixing errors, explaining things to clients, or paying for therapy? WriteBrand Communications writes plain English documents, which reflect your business brand and personality so they appeal to your clients and staff too. Bonus!

New law demands contracts in plain English

From 17 March 2015, all contracts must be in plain English. Are yours? Clear information speeds output, compliance, limits legal errors, and creates happy staff and clients. Yay! Clear contracts are perceived as honest. Clarity is vital. I’m a London, Fleet Street trained editor, now Chairing international judges for Plain English Awards. I have edited law books and I’m happy to review your contracts and offer advice or rewrite them.

But without it, companies shoot themselves in the foot. They spend thousands on branding and positioning, then produce documents that don’t reflect it, disengage clients, and waste marketing money.

• Your reputation and brand are created by accident or design.

• Your writing reflects you whether you intend it to or not.

• Your readers connect with your brand for better or worse.

Make sure it’s for better!

Growth comes from good client relations. WriteBrand helps make that connection vibrant. When your brand flows through internal content, it then flows from staff to clients bringing integrity and authenticity.

So don’t leave your marketing on the welcome mat – integrate it everywhere. World leaders in this are Richard Branson and Google. It’s super easy to do when you know how and why. I also give training workshops on it. Want to be clear and vibrant? Call me.

MARYLAND SPENCERPh 586-0564 | 0221 705 234 E maryland@writebrand.co.nz www.writebrand.co.nz

Have the icing & the cherry too!The cherry on top

Writing that reflects your brand is the cherry atop the plain English icing. It’s the new kid on the block and rarely considered.

FEATURE ARTICLES

MICHELE ELENIOPh 04 5687742 M 027 3652781 michele@medifoods.co.nz

FOOD AND FAMILY

Feeding the family with good, nourishing and tasty food is the number one priority for Mediterranean Food Warehouse.

Our family-owned and cherished foodie heaven has been operating in High Street, Lower Hutt, since October 2009. Our café/pizzeria and retail store continues to offer a range of fantastic foods from countries that hug the Mediterranean Sea—and a fair few from other countries, including New Zealand, Australia, Poland and even Lebanon! We stock everything from fine olive oils, aromatic cheeses, tasty small goods and delectable pastries to beautiful wines and special sweet treats. Ours is a ‘one stop shop’ where the foodie wonders of the Mediterranean are created for you, or you can buy the products (we’ll provide the recipes) so you can recreate the magic in your own kitchen.

Eat and drink like the kings and queens that used to rule the Mediterranean. The level of repeat custom indicates an increasing number of consumers are doing so.

Our large airy café/pizzeria provides an ideal venue for functions such as Pizza Banquets and special occasions. It is home to regular entertainment evenings with local musicians such as Tonic, The Andrew London Trio and Sean O’Connor. Come and enjoy our charming Mediterranean environment while you listen to musicians over a glass of wine and dinner.

Our pizzeria and shop are open 7 days from 8am-9pm

For bookings ph: 566 8232

See you there! on the numbers below!

HUTT VALLEY BUSINESS CONNECTOR l 23

HOW A MODERN BUSINESS EMBRACES TECHNOLOGY TO SAVE TIME AND MAKE MORE MONEYSome clients can be initially put off by the perceived cost of technology and the monthly fees. Let’s hope we can help open your mind to the use of new technology in your business, like we have for many of our clients.

Embrace technology and free up your time. Work smarter, not harder and don’t reinvent the wheel.

The majority of businesses are quite simple. They are either selling a product, selling their time, or both.

What would a modern system look like?If you sell products

If you sell products, chances are that a good accounting system with online technology can keep track of what your customers owe you and what your inventory levels are. You could chase up overdue invoices at the click of a button and send out professional looking statements and invoices all via email in a matter of seconds. Manual GST returns would be a thing of the past.

If you sell time and are a tradie

Smartphones are compatible with a lot of applications that enable you to pre-enter standard jobs and enter your time per job at the end of each site visit. You can then generate an invoice on the spot and even receive immediate payment if you have a device that connects to your Smartphone.

Smart chartered accountants also love having access to real-time systems. It allows us to see how you did yesterday, rather than seeing how you performed a year after the event. It allows us to become your business advisers.

An efficient system or systems can save you hours each month, in which case monthly fees pay for themselves. Use your extra time to do five more hours of paid work a month.

We would almost guarantee that once you have a new system up and running smoothly you will wish you did it years earlier.

To speak to us about assistance with changing how your business uses technology call Ben or Blair at Blackler Smith & Co. on 555 9090 or email info@bsco.co.nz or visit our website www.bsco.co.nz

Please see our voucher on page 14

CONTACT BEN OR BLAIRPh 555 9090 E info@bsco.co.nz www.bsco.co.nz

INSERT YOUR BUSINESS ADVERT IN OUR BUSINESS CONNECTOR1/8 page $150 + GST 1/4 page $250 + GST 1/2 page $450 + GSTPlease email anna@hutt-chamber.org.nz for specific measurements and requirements

Anderson Wrenn is a Commercial Business Manager for Noel Leeming and looks after Lower Hutt and the Wider Wellington Region.

After starting out with Noel Leeming in Retail 13 years ago, he has developed a very successful business within the Wellington region, recognising the merit of his work and overall contributions has lead to being promoted from Store Manager to Commercial Business Manager.

At Noel Leeming Commercial we take pride in our quality of products, extensive range, and exceptional service. Our team of experienced and dedicated staff go that extra mile to ensure you receive a professional and personalised service from the initial quote, right through to delivery. We also assist with Tailored Solutions and promotions, Preferential & Trade Pricing, Nationwide & Local Infrastructure, Payment Options, precise reporting mechanisms for KPI analysis & dedicated sector experts.

We service small, medium & large business clients. Our dedicated Wellington Commercial Team provide competitive purchasing and relationship benefits.

I endeavor to develop a mutual business relationship with Chamber of Commerce members and your local Noel Leeming store. As Chamber Of Commerce members you will receive preferential pricing and service.

I am eager to advance the success of your company, and I am convinced that it would be advantageous to set up a meeting. Please feel free to contact me by phone or e-mail. Thank you for your time and consideration.

Contact details: Email: anderson.wrenn@nlg.co.nz Mobile: 021 501 328

ANDERSON WRENNCommercial Business Manager Noel Leeming Group Commercial

24 l JUNE 2015

MEMBERSHIP CORNERI hope you all managed to stay safe following the floods and terrible weather on Thursday the 14th of May. An occurrence like this makes many of us vulnerable and we all need a back-up plan in case of an emergency.

When my husband and I both worked in the city we had a plan, then when we had children the plan obviously changed. It is great to see people rally round and help each other in times like this. I feel for the families that have suffered flooding and damage to their properties. I hope that with the better weather and support they are able to recover. An article on ‘being prepared’ was mailed out to members in one of our recent newsletters. Keep it handy and look at the advice given. If you prefer to look it on line here is the link http://www.getprepared.org.nz/

At the Hutt Chamber things are progressing well for many of the key events coming up in the next few months. The Business Expo plans are well underway and stands are available at the early bird price until the end of July. However, if you want to have your pick of stands please book earlier rather than later.

We are extending the size of the expo and will have another room outside in the car park. This will encourage more exhibitors and visitors, a win-win for everyone. The extra space will have heating and a raised floor with a layout that is great for networking.

Please spread the word to other business contacts you have. This Business Expo is for both members and non-members in the Wellington region. We want this to be a complete sell out like last year. We have sent an email out to all our contacts but if you have not received this, or wish to have more information, please email or call me, or take a look at our website.

We would like to add more testimonials to our website. If any member would like to send me a testimonial about the Hutt Chamber it would be much appreciated. We receive great feedback but sometimes we forget to ask for this in writing. I suggest that you also do this for your own businesses.

If you wish to discuss your membership and make the most of the opportunities the Hutt Chamber can offer your business, give me a call and I can come and see you. Your membership and feedback is important to us.

CONTACT ANNA GEREMIA-YOUNGMembership Manager Ph 04 939 9826 027 242 6237 E anna@hutt-chamber.org.nz

CONSIDERING BUSINESS WITH JAPAN?New Zealand Trade and Enterprise say current opportunities exist for software, electronics, and engineering technologies, renewable energy technology and services, processed food manufacturers and schools. Is this you?

Japan is the world’s third largest economy and an important source of innovation, research and investment. It is New Zealand’s fourth largest export market, fourth largest investor, fifth largest in-bound tourist market and third largest source of international students.

You could gain valuable connections to kick start your venture in an upcoming trip to Minoh and Osaka. Mayors are held in high regard in Japan and Mayor Ray Wallace will lead a delegation to our Sister City Minoh, Osaka in October. The purpose is to explore education and business opportunities and more, through the strong

links we’ve already established with Minoh over the last 20 years.

Education New Zealand will also have trade activities in Osaka and Tokyo in October that will put New Zealand’s services for international students on the map.

Minoh in the Osaka region of Japan is a city of 130,000 people, within the second largest economic centre in Japan. There is a significant international population there that is open to opportunities with countries like New Zealand. Many educational facilities and universities are also located in the city and surrounding areas.

For more information go to NZTE’s market information webpage at bit.ly/nztejapan or get in touch with Hutt City Council’s Visitor Development and International Relations Manager James Lamb at james.lamb@huttcity.govt.nz or 570 3373.

HUTT VALLEY BUSINESS CONNECTOR l 25

WELCOME NEW MEMBERSAGGREKOJamie Olsen589-0860www.aggreko.co.nzHIRE OF INDUSTRIAL TRANSFORMERS & GENERATORS

BREATHE BEAUTY ON BOULCOTTSonia Cole499-5333www.breathebeauty.co.nzBEAUTY THERAPY & MASSAGE THERAPY

BULK STORAGEWayne Rodgers568-3619www.bst.co.nz BULK LIQUID STORAGE

CHRIS BISHOP- MPChris Bishop817-9093www.chrisbishop.co.nzHUTT LIST MP

FAHRENHEIT CAFÉJusmena Patel977-0823CAFÉ & CATERING

HERETAUNGA COLLEGEManish Tanna939-9870www.heretaunga.school.nz COLLEGE/EDUCATION

KILMARA HOLDINGSElaine Pram526-6948ACCOMMODATION BED & BREAKFAST

LINEAR STANDBY BELTSCatherine Maguire021-2158348www.lineaerbelts.comTOOL BELTS & BAGS

MANPOWERJohn Henare494-1000www.manpower.co.nzEMPLOYMENT PLACEMENT SERVICES

MCCREADY CIVILJo McCready237-6797www.mcreadycivil.co.nzLAND CLEARING, EXCAVATION, SUBDIVISION

PRICE ELECTRONICS LTD Tristam Price568-2599EQUIPMENT SERVICE, TEST & TAG

THE INTEGRAL GROUP LTD Frank Aldridge914-2872www.tigl.co.nzBUSINESS, PROJECT & KNOWLEDGE MANAGEMENT

THE MIND LABMatt Richards027-2275187www.mindlab.comSPECIALIST EDUCATION & TRAINING

TRICOLOUR CONSULTINGKC Little021-0389493BUSINESS IMPROVEMENT SYSTEM

WELLINGTON FREE AMBULANCEDiana Crossan498-0984www.wfa.org.nzHEALTH, COMMUNITY SERVICES

WELLINGTON CANOE & KAYAK & ROOF RACKAndy Blake 477-6911www.canoeandkayak.co.nzKAYAKS ROOF RACKS LESSONS AND KAYAK TRIPS

Chic ToursFOR WOMEN

Come away with us!

this September!FRANCE & ITALY 2015It is to be an experience of what women love most – soaking up the sights of history, gourmet food and wine, and the indulgence of theatre and shopping. And most importantly, this tour will strike a beautiful balance of independence and companionship.

Join up to 20 like-minded women on a fully-escorted, leisurely, three week tour of France & Italy.

For a detailed itinerary contact your hosts Sandie & Lynette:getaway@travelbydesign.co.nz www.travelbydesign.co.nz 04 234 6955

TRAVEL byDesignyour personal

travel specialists

by

Travelling by private coach or high speed train and staying in well-located 3-4* accommodation, we will begin in Paris, before meandering onwards and discovering the beauty of Milan, Venice, Florence and Rome.

This tour includes a combination of free time and organised activties, allowing you to take part in as much or as little as you like.

PRICE GUIDE: from $xxxx based on 20 travelling

26 l JUNE 2015

MAY AND JUNE 2015 EVENTSFriday 10 July

Wellington Region Business Hall of Fame 2015

Wednesday 29 JulyMcKone

Consultancy Limited Business after Five

Thursday 16 JulyGold Partner Upper Hutt

Cossie Club Breakfast with Andrew Little

Friday 14 AugustPlatinum Partner Petone

Working Men’s Club Business Breakfast

Friday 24 JulyWomen in Business lunch

with Rachel Taulelei

Thursday 2 JulyLove to Grow

Business after Five

12.00 – 1.30 pm7.00 -8.00 am5.30 -7.30 pm

5.30 -7.30 pm 6.30 - 8.30 am

6.45 - 10.00 pm

Customer Service - Attitudes for Service

Wednesday 24 June 2015, 9.30am - 11.30amPeter Couchman,

Dale Carnegie Wellington

Creating Great Workplaces - Attracting and Retaining

Key TalentTuesday 14 July 2015,

9.30am - 11amHR Shop

Winning Tenders Workshop

Tuesday 23 June 2015, 9.15am – 12.15pm

Frank Aldridge, Director of The Integral

Group Limited

Web Design for Lead Generation

Thursday 25 June 2015, 9am - 11am

Richard Calkin, Web Genius

Long term employee absence for

illness or injuryWednesday 15 July 2015,

8.30am - 9.30amMike Gould, Partner,

Gibson Sheat

How to build an engaging Facebook presence

for your businessWednesday 1 July 2015,

9.30am – 11.00amAvelyn Holcroft-Lewer,

Biz Support Solutions Ltd

UP AND COMING LEARNING & DEVELOPMENT WORKSHOPS

W