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HuReMa ConsultingC v s A s s o c i a t e s

Gerard Coops

Piet Breed

Mary Devine

Robin Groeneveld

Fredrik Fogelberg

Bobby Forshell

Mara Garofalo

Franco Iacometti

Ludo Keunen

Pia Mischung

Willem Oud-Ammerveld

Rolf Pfeiffer

Marie-Caroline Schwering

Gerard Coops

Biography Gerard Coops

HuReMa Consulting b.v 1/1 www.hurema.nl

Gerard Coops has a Ph.D. in low temperature physics. After finishing his studies, he worked as a researcher for Dutch-based TNO, the largest industrial research institute in Europe. He held several management positions during his tenure with TNO, including Interim Director for a cluster of research institutes, and Director of Human Resources for an organization of 4,000+ employees, consisting of 90% highly educated professionals. As an interim director of an executive team, he successfully merged two institutes, and executed a change process for the strategic implementation of a new organizational structure. Inspired by a leadership course he attended, he decided to make a significant career change. He quit his job and started his own company, HuReMa Consulting b.v. In order to meet the increasing needs of his clients, he works in a flexible network of over 50 experienced international associates located all over the world. He also acts as Senior Facilitator and Executive Coach for the Center for Creative Leadership, located in Brussels (Belgium), Greensboro (USA), San Diego (USA), Colorado Springs (USA) and Singapore.

Biography of Gerard M. Coops

HuReMa Consulting b.v 1/3 www.hurema.nl

EXPERIENCE 1996 - present Managing Director of HuReMa Consulting b.v. HuReMa Consulting Berkel en Rodenrijs, The Netherlands

The company is specialized in international training, consulting, (interim) management, executive coaching, management and team development.

Certified in using a large number of instruments like CPI, CPI 260, Benchmarks, MBTI, Symlog, FIRO-B, Campbell Instruments, Change Style Indicator, Dennison Organizational Survey, Leadership Style Indicator, Keys, Prospector, Skillscope, Edge work, Emotional Intelligence K&K, CLI,

Is working with companies in different areas: Business schools and educational institutions, finance, universities, government, research institutes, ICT, manufacturing, petrochemical, service industry (see attachment: Past and Present Clients)

1992 - present Associate of the Center for Creative Leadership Center for Creative Leadership, Brussels, San Diego, Greensboro

Training the worldwide international open enrollment (Leadership at the Peak for C-level and senior executives, Leadership Development Program, Coaching) and customer programs/seminars (see www.ccl.org)

Developing customer programs / seminars Analyze and formulate hypotheses regarding the performance of clients as a manager and a

person. Give detailed recommendations for improvement in coaching sessions with the client

Team coaching and team development for executive teams. The center is specialized in executive coaching, training, assessment, management research.

1995 - 1996 Coordinator MKB TNO MKB TNO, Delft

Started MKB TNO. Coordinated activities of TNO for small and medium size companies 1994 - 1995 Interim Director Plastics and Rubber Research Institute / Branch Specific Research Centers of The Dutch Organization for Applied Scientific Research (TNO), Delft, The Netherlands

Merged two institutes as a member of the management team, executed the change-process, the strategic implementation of the new organizational structure and the lay-off of 60 people

Started a new business unit (total turnover app. 5 M , 40 professionals) Active in sales and after-sales service Work closely with director to supervise 210 professionals The institute's (one of 15) focus is on industries producing textile, paper and board,

packaging, shoes, paint, plastics and rubber The total turnover of the institute is app. 25 M

1993 - 1994 Interim Director Branch Specific Research Centers of TNO, Delft, The Netherlands

Managed marketing activities, national and international sales, development of new and governmental markets, finance and technical know-how for the future

Maintained full responsibility for a staff of app. 140 professionals in consulting and research to different markets (textile, paper and board, packaging, paint and shoe-related industries)

Prepared and implemented a business plan for the textile research department and responsible for the lay-off of 10 people

Prepared the merging of the Plastics and Rubber Research Institute and the Branch Specific Research Centers

Biography of Gerard M. Coops

HuReMa Consulting b.v 2/3 www.hurema.nl

1992 - 1993 Interim Manager Marketing Department of TNO Industrial Research, Delft, The Netherlands

Managed the marketing function for the division, developed the business relationship with the government sector

Member of the management team of the division (which consisted of app. 800 professionals) The division consisted of 7 institutes focused on different markets (e.g. vehicle, metal,

plastics, rubber, and the government sector) 1990 - 1992 Manager Personnel Department of TNO, Delft, The Netherlands

Directed group of 30 personnel consultants Created a new management development program Participated in activities of the organization's internal consulting group

1987 - 1990 Manager Paper and Board Department of TNO, Delft, The Netherlands

Managed department of 20 professionals Developed the international business and sales activities of consulting and research services

for paper and board-related industries Responsible for the survival of the department

1987 - 1988 Interim Manager Consulting Group TNO (Projectgroep Bedrijfskunde), Enschede, The Netherlands

Supervised group with 6 consultants Proposed and planned the incorporation of the group into an other institute

1985 - 1990 Assistant Manager Forest Products Research Institute TNO, Delft, The Netherlands

Expanded business activities into international markets The institute consisted of 30 professionals

1984 - 1985 Project Leader Institute for Applied Physics TNO, Delft, The Netherlands

Active in sales of research projects Executed research projects in the field of image processing

1981 - 1984 Project Leader Fiber Research Institute TNO, Delft, The Netherlands

Managed sales and execution of research projects

Biography of Gerard M. Coops

HuReMa Consulting b.v 3/3 www.hurema.nl

ACTIVITIES 1996 present Chairman of the board for the Stichting Keuringsbureau Hout

Control and advise the director of the institute in the fields of finance, marketing, and overall policy.

1996 present Chairman of the board for the Stichting Hout Research Control and advise the director of the institute in the fields of finance, marketing, and overall policy.

1994 - 1996 Advisory Board Member for the Dutch Packaging Center

Advise the director in policy and public relations for the center. The activities of the center are in the fields of education and consulting for the Dutch packaging industries.

1993 1996 Board Member for the Institute for Cleaning Technology

Control and advise the director of the institute in the fields of finance, marketing, and overall policy.

1993 - 1996 Board Member for the Foundation Structured Materials

Directing the finance and policy of the research. A foundation raised by a number of companies (Stork, Nijverdal ten Cate, AKZO, etc.) to agree upon the policy for textile research in The Netherlands.

EDUCATION 1971 - 1976 University of Delft, Department of Physics Master degree in Physics Degrees in Education for Mathematics and Physics. (1st degree competence) 1976 - 1981 Ph.D. in Physics. Ph.D. from the University of Eindhoven, 100 % financed by the Foundation for Fundamental Research in Materials (Stichting F.O.M) 1982 - 1985 Business Administration Completed a three-year course on business administration and people management at the Dutch Chamber of Commerce (Leergang Bedrijfskunde Dordrecht) 1981 - 1994 Several (senior) management courses of TNO Completed courses in: senior management, finance, quality assurance, sales, marketing, personal development, human resources and project management 1994 - 1995 Neuro Linguistic Programming Certified Master practitioner in NLP 1990 - present Center for Creative Leadership, Brussels, Belgium Completed several programs of the center and is certifies to use the instruments of the center. 1999 One year long Satir training US. A training to help families and

organizations develop and solve problems Certified in : CPI, CPI 260, Benchmarks, MBTI, Symlog, FIRO-B, Campbell

instruments, CSI, Dennison, LSI, Keys, Prospector, EPI, Skillscope, Edge work, Emotional Intelligence K&K, etc

PUBLICATIONS: 15 (inter) national publications

Instrument Certifications of Dr. G.M. Coops: 360 by Design BMKS - Benchmarks CDP - Conflict Dynamics Profile CISS - Campbell Interest and Skills Survey CLI - Campbell Leadership Index COS - Campbell Organizational Survey CPI - California Psychological Inventory CPI 260 CSI - Change Style Indicator Denison Organizational Culture Survey DiSC EdgeWork Simulation ELI - Effective Leadership Indicator Emotional Intelligence Executive Dimensions FIRO B ISPI Jones Inventory of Barriers KAI - Kirton Adaptation - Innovation Inventory KEYS To Creativity LeaderQuest LSI - Learning Styles Indicator (Kolb) LTI - Learning Tactics Inventory Matrix 360 MBTI - Myers-Briggs Type Indicator Prospector SkillScope SSP - Success Style Profile SYMLOG TDS - Campbell - Hallam Team Development Survey Thomas-Killman Conflict Mode TLP - Campbell - Hallam Team Leader Profile Voices Workplace Big 5

Piet Breed

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For more information on Europass go to http://europass.cedefop.europa.eu European Union, 2004-2010 24082010

Europass Curriculum Vitae

Personal information

First name(s) / Surname(s) Piet C.M. Breed

Address(es) Witteveen 22, 7963 RC Ruinen, The Netherlands

Telephone(s) +31 522 443 506 Mobile: +31 651 416 745

Fax(es) +31 522 443 507

E-mail [email protected]

Nationality Dutch

Date of birth 22-11-1949

Gender Male

Occupational field Management consultancy, executive coaching and leadership training

Work experience Seasoned independent consultant and coach. International experience in profit and not for profit companies and organisations. Leadership and human resources development. Multilingual: Dutch, German, English. Experience as managing director of Dutch quality management consultancy, as director HRD for US based telecom company in EMEA and as social scientist as senior lecturer and researcher.

Dates 1999 - now

Position held Owner

Main activities and responsibilities Consultant, coach, interim manager, trainer, program designer

Name and address Metatron b.v. / Breed Perspectief; Witteveen 22, 7963 RC Ruinen, The Netherlands

Type of business or sector Organisation development, Human Resources Management, General Management

Dates 1996 1999

Position Managing Director

Main activities and responsibilities General management

Name of employer Stichting Kwaliteitsdienst KDI, Rotterdam, The Netherlands

Type of business Consultancy and training in Quality Management

Dates 1990 1996

Positions Human Resources Strategy Director / Learning & Development Director

Main activities and responsibilities Developing HR strategy for EMEA Region, implementing HR Development initiatives, Managing European Training network

Name of employer AT&T, later: Lucent Technologies

Type of business

Telecommunications

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For more information on Europass go to http://europass.cedefop.europa.eu European Union, 2004-2010 24082010

Dates 1986 1990

Position Head of training department, Senior consultant, Member of management team

Main activities and responsibilities Management of 25 trainers, both professionally and businesswise.

Name of employer Bureau Zuidema, Leusden, The Netherlands

Type of business Management training and consultancy

Dates 1974 1986

Position Assistant professor, Senior lecturer

Main activities and responsibilities Teaching and research in the field of Special Education, Philosophy of Education. Also member of faculty board and numerous commissions

Employer University of Amsterdam

Type of business Higher Education

Education and training

Dates 1986

Title of qualification awarded Ph.D. / Doctor

Principal subjects covered Social Sciences; Dissertation: Deaf People in The Netherlands (in Dutch)

Name and type of organisation providing education and training

University of Amsterdam

Dates 1969 - 1975

Type of qualification awarded Masters degree in Education

Principal subjects covered Education, Sociology, Psychology, Philosophy, Sexuology

Name and type of organisation providing education and training

University of Amsterdam

Personal skills and competences

Mother tongue Dutch

Other language(s)

Self-assessment Understanding Speaking Writing

European level* Listening Reading Spoken interaction Spoken production

German C2 Proficient user C2 Proficient user C2 Proficient user C1 Proficient user B2 Independent user

English C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user

(*) Common European Framework of Reference for Languages

Social skills and competences Independent team player. Connects with people on all levels of the organisation. Competent in interactions with diverse workforce or audiences. Challenges and supports personal and professional development in people.

Organisational skills and competences

Experience as general manager, as manager of managers and/or professionals. Interim management experience. Managed sale of company (KDI). Change management. Management of global teams.

Technical skills and competences In addition to HR Development tools and techniques: Project management, Quality management.

Computer skills and competences Competent in Microsoft Office suite. Worn out knowledge of SPSS.

http://europass.cedefop.europa.eu/LanguageSelfAssessmentGrid/en

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For more information on Europass go to http://europass.cedefop.europa.eu European Union, 2004-2010 24082010

Artistic skills and competences Sculpting, Conducting (elementary) and Singing

Other skills and competences Numerous certifications in psychometric instruments, 360 degree feedback tools and other management skills assessment instruments.

Driving licence Car and Motor (A,B,E in The Netherlands)

Additional information Associate of the Center for Creative Leadership, Brussels (CCL) Associate lecturer of the Open University Business School (OUBS) Member of the International Coach Federation (ICF) Member of the Society for Intercultural Education, Training and Research (SIETAR) Member of various professional organisations in The Netherlands

Website www.breedperspectief.nl

http://www.breedperspectief.nl/

Mary Devine

Europass Curriculum Vitae

Personal information

Surname(s) / First name(s) Devine Mary Address(es) 115 rue Jean-Franois Boch

L-1244 Luxembourg

Telephone(s) +352 27003091

E-mail(s) [email protected]

Nationality Irish

Date of birth 27 of May 1963

Gender Female

Desired employment / Occupational field

Management & Leadership Development Training Executive Coaching 360 Assessments and use of Psychometrics Organisation and Team Development

Work experience

Dates 01 December 2000 Occupation or position held Consultant, Trainer & Coach

Main activities and responsibilities Leadership and management development training, feedback coaching, executive coaching & team coaching and process facilitation.

Name and address of employer LeadScape sprl (own company)

Type of business or sector Human resources development

Dates 01 October 1996 - 30 November 2000

Occupation or position held Director, Training and Development

Main activities and responsibilities Responsible for the provision of consultancy, training and coaching through the network of RAL's associates to public and private organisations. Personal activities included: Consultancy to the European Commission on research projects in the areas of team building, project management, cross-cultural/organisational teaming, human factors in concurrent engineering. Individual Feedback Coaching and Executive Coaching with clients from multinational corporations. Training in the areas of team building, leadership development, coaching, presentation & communication skills, managing cross-cultural/organisational and geographically dispersed teams. Provision of IT training to European Commission and European Parliament.

Name and address of employer RoundRose Associates Ltd Southbank House Black Prince Road London SE1 7SJ United Kingdom

Type of business or sector Consultancy

Dates 01 September 1993 - 01 September 1996

Occupation or position held Administrative assistant

Main activities and responsibilities Administrative management of ESPRIT R&D projects, reviews, experts and evaluations. Management of budget, forecasting & selection of experts and consultants.

De afbeelding kan niet worden weergegeven. Mogelijk is er onvoldoende geheugen beschikbaar om de afbeelding te openen of is de afbeelding beschadigd. Start de computer opnieuw op en open het bestand opnieuw. Als de afbeelding nog steeds wordt voorgesteld door een rode X, kunt u de afbeelding verwijderen en opnieuw invoegen.

Name and address of employer European Commission DG III, ESPRIT Programme 200 rue de la Loi B-1049 Brussels

Type of business or sector Public Administration

Dates 01 April 1991 - 30 August 1993

Occupation or position held Office Manager

Main activities and responsibilities Managing an office of sales people, selling IT solutions, professional services and project management to the EU institutions.

Name and address of employer ICL Belgium Bessenveldstraat B-1831 Diegem

Type of business or sector IT Sales and Services

Dates 01 March 1988 - 30 January 1991

Occupation or position held Manager, Programmes Office

Main activities and responsibilities Project control and monitoring of programmes within Central Government Business Unit. Training on project management tools and quality.

Name and address of employer ICL (UK) Ltd Euston Road London

Type of business or sector IT Sales and Services

Education and training

Dates 01 January 1995 - 01 December 2000

Title of qualification awarded BSc (Hons) Psychology (I)

Principal subjects/occupational skills covered

Social, Developmental, Individual, Organisational, Cognitive, Personality Psychology

Name and type of organisation providing education and training

Open University U.K.

Dates 01 September 1986 - 15 July 1987

Title of qualification awarded Postgraduate Business Linguist Degree (BLD)

Principal subjects/occupational skills covered

All aspects of business through the French language masters level

Name and type of organisation providing education and training

Polytechnic of the South Bank Elephant and Castle London U.K.

Dates 01 September 1981 - 30 June 1986

Title of qualification awarded BA (Hons) French and Spanish Language and Literature

Principal subjects/occupational skills covered

French and Spanish language and literature.

Name and type of organisation providing education and training

University of Dublin Trinity College Dublin Ireland

Personal skills and competences

Mother tongue English. Fluent French.

Social skills and competences Management & Personal Development Training. (Over 750 day of training delivered in last 10 years) Recent courses delivered include :

CCL Coaching for development CCL Foundations of Leadership CCL Leadership Development Program CEPL Managing and Motivating teams Coca Cola Enterprises Leading to Win DIeteren Looking Glass Experience Simulation EADS Expand Program for Senior Managers EADS Achieve Program for Executives EAS Engaging for Performance EAS Certification Training Foundation, Managing Meetings and Presentation Skills EAS Inter-institutional Management Training Program EAS Inter-institutional Effective Head of Unit EAS Inter-institutional Key Skills for News Staff EAS Skills Basket for New Staff Effective Groups & Teams EAS Skills Basket for New Staff Oral Communication EC Delegation and Performance Management for Managers EC Preparation for Middle Management EC Mastering Communication EC & SECGEN Negotiation European Court of Auditors People Performance Management EC Mentoring in the induction process European Parliament Developing and communicating a vision European Parliament Challenges in Staff Management Huntsman Leading for Performance Impact Guardian Advanced Negotiation Skills IISI Communication and Assertiveness IISI Creative Collaboration IISI Developing your Potential IISI Leadership for Young Potentials IISI Presenting with Impact Mobinil Leadership Development Program Mobinil Foundations of Leadership Program SECGEN Multiparty Negotiation SNCF Leadership Partag TOTAL : Art of Influencing in Joint Ventures Transport for London Leading Culture Change Trelleborg International Management Program UoL Planification des Projets de Mdiation UoL Gestion de personnes et de projets

Facilitation of group and team processes including: Team Buildings Private Sector, European Commission & European Parliament Action Learning set facilitation European Commission & Private Sector Open Space and World Caf facilitation Private Sector & OPOCE

Coaching (Over 1700 coaching hours in past 8 years) Executive 1:1 coaching (Private Sector, European Commission, European Parliament) Feedback coaching and follow-up (Private and Public Sectors) Team Coaching (European Commission & Private Sector) Accredited coach at European Commission

Acc

Organisational skills and competences

I have managed my own company since 2003 in all aspects. I manage & design organisation and management programs co-ordinating with clients and leading the consultant/training teams. I have directed a small consultancy with a wide network of consultants.

A

Computer skills and competences Standard IT skills

Other skills and competences Certified & experienced with many psychometric and 360 feedback assessment tools i.e. MBTI Myers Briggs Type Indicator Step I and II Belbin Team Roles (accreditation) Benchmarks Leadership Competencies 360 Instrument CLI Campbell Leadership Index Conflict Dynamics Profile 360 CPI 260 California Psychological Inventory CPI Coaching Report for Leaders CSI Change Style Indicator FIRO-B Fundamental Interpersonal Relations Orientation Behaviour KEYS Group Level Creativity Lominger Voices 360 Instrument Leadership Gap Indicator LPI Leadership Practices Inventory 360 Instrument Matrix 360 (influence skills) TDS Campbell-Hallam Team Development Survey Thomas Killmann Conflict Mode Instrument Work Place Big 5 Other in-organisation 360 instruments

Training Design : 4MAT Certification

Driving licence Yes

Additional information Membership of professional organisations include: BPS (British Psychological Society), SGCP (Special Group in Coaching Psychology), EMCC (European Mentoring and Coaching Council), Association of Coaching (UK) Accredited with the European Mentoring and Coaching Council (Luxembourg) Coaching training Association for Coaching (UK) - MAC Centre of Coaching (UK) Certificate in Coaching, Certificate in Stress Management, Certificate in Performance Coaching, Certificate in assertion & communication skills Institute of Leadership and Management (UK) Advanced Coaching Development Programme Additional Associate Faculty at the Center for Creative Leadership (US/Europe) Leadership Development Trainer and Coach Associate Lecturer at the University of Luxembourg Master of Mediation Accredited coach at the European Commission 4MAT for Business, USA Certificate in Training Design

Robin Groeneveld

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For more information on Europass go to http://europass.cedefop.europa.eu European Union, 2004-2010 24082010

Europass Curriculum Vitae

Personal information First name(s) / Surname(s) Robin Groeneveld

Address Damweg 46, 3785 LL, Zwartebroek, The Netherlands

Telephone(s) +31 342 46 18 80 Mobile: +31 6 5426 5426

E-mail [email protected]

Nationality Dutch

Date of birth 08.04.1964

Gender Male

Work experience

Dates May 2009 onwards

Occupation or position held Partner

Main activities and responsibilities Executive coaching, team coaching, training

Name and address of employer Leadership Choices, Platz der Einheit 1 - D-60327 Frankfurt, www.leadership-choices.com Type of business or sector

Dates Occupation or position held

Main activities and responsibilities Name and address of Employer

Type of business or sector

Dates Occupation or position held

Main activities and responsibilities Name and address of Employer

Type of business or sector

Dates Occupation or position held

Main activities and responsibilities Name and address of Employer

Type of business or sector

Leadership Development, Coaching and training October 2005 onwards Associate Executive coaching Center for Creative Leadership, Avenue de Tervueren 270, B-1150, Brussels, Belgium, www.ccl.org Leadership development, executive coaching, workshops on coaching and change management 2003 2006 Career coach Career coaching, coaching higher management Ministry of Economic affairs, Bezuidenhoutseweg 30 2594 AV Den Haag, www.rijksoverheid.nl Government, Economic affairs 2000 2003 Senior consultant Training, coaching and assessments Lagerweij & partners, Helsinkilaan 6, 3446 AH, Woerden, www.lagerweij-partners.nl Psychological consultancy and assessment

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For more information on Europass go to http://europass.cedefop.europa.eu European Union, 2004-2010 24082010

Dates Occupation or position held

Main activities and responsibilities Name and address of Employer

Type of business or sector

Dates Occupation or position held

Main activities and responsibilities Name and address of Employer

Type of business or sector

Dates Occupation or position held

Main activities and responsibilities Name and address of Employer

Type of business or sector

1998 2000 Senior consultant Training and coaching Twynstra & Gudde, Stationsplein 1, 3818 LE, Amersfoort, www.twynstragudde.nl Management consultancy 1993 1998 Founder & owner Product development, strategical creativity and innovation training, coaching and consultancy Kensho, strategic Creativity and Innovation consultancy, Damweg 46, 3785 LL, Zwartebroek Independent worker 1993 1998 Teaching assistant - PhD student Doctoral research and teaching Technical University Delft, Industrial Design, Landbergstraat 15, 2628 CE, Delft, www.io.tudelft.nl University

Education and training

Dates 1993 - 2006

Title of qualification awarded PhD

Principal subjects/occupational skills covered

Thesis title: The inner strength of the designer: the role of intuition in the design process.

Name and type of organisation providing education and training

Technical University Delft, Industrial Design.

Dates Title of qualification awarded

Principal subjects/occupational skills covered

Name and type of organisation providing education and training

1985 1993 Master of Science in Organizational Psychology Research, Organizational Psychology, Creativity in Organizations University of Amsterdam

Personal skills and competences

Mother tongue(s) Dutch

Other language(s) Self-assessment Understanding Speaking Writing European level (*) Listening Reading Spoken interaction Spoken production

English C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user

(*) Common European Framework of Reference for Languages

Working skills and competences - Executive coaching: I have 15 years of coaching experience. The last 6 years international working. I have profound experience in coaching executives in finding a balance between intuitive and rational thinking, in coaching on energy management and in coaching high sensitive leaders.

- Team coaching: I have 10 years experience in coaching teams. I have profound experience in working with the use of psychometric instruments and teams.

- I have licenses for a wide range of psychometric instruments and 360 degree feedback instruments.

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For more information on Europass go to http://europass.cedefop.europa.eu European Union, 2004-2010 24082010

Computer skills and competences I can work with Apple and windows computers

Artistic skills and competences Sculpturing: I have a degree in sculpturing and sell sculptures now and then

Personal Qualities Communicative, independent, empathetic, people-oriented, analytical, result-oriented

Additional information My working methods are simple and concrete, but are also directed towards long-lasting and profound changes. I want to challenge people to go beyond their current mental frameworks, in order to realize a permanent personal and professional growth. I see the client as an expert of his own development and I work from the own strength and energy of the client, towards an optimal result.

Fredrik Fogelberg

1

Curriculum Vitae Drs. Fredrik Fogelberg

Biographical data Date of birth: August 25 1960

Citizenship: Swedish and Dutch.

Work experience Nomadic International Business Psychology

July 95 - present Managing partner Typical assignments:

o Facilitation of international teams

o Executive coaching

o Design & delivery of management development programs

o Training & consultancy on cross-cultural management

Client list includes: Shell, Ikea, European Patent Organization, Cisco

Systems, Union Bank of Switzerland, Intercontinental Hotels &

resorts, KLM Royal Dutch airlines, BHP Billiton, Hewlett Packard,

Center for Creative Leadership, Oxford Psychologist Press.

NIKE Europe B.V. '93 - '95 European HRD Manager. Main accomplishments:

o Design & implementation of a Management Development

strategy for Europe

o Implementation of a corporate culture in a start-up of a European

Distribution Centre in Belgium

o Implementation of performance-management systems in various

European countries

o Design & delivery of management training programs in various

European countries & the US.

KLM Royal Dutch Airlines

2

'91 - '93 Manager of the Management Training department;

Responsible for a team of 14 employees, whose mission it was to

design, market and deliver training programmes and OD services.

'86 - '91 HRD consultant. Main accomplishments:

o Design of systems for recruitment, selection, performance

appraisal, and career development

o Design & delivery of training programs

Education '79 - '86 Industrial & organizational Psychology

University of Amsterdam

Minors in: Economics, Spanish and Finnish

'78 - '79 French language & litterature

Universit de Grenoble

'72 - '79 Atheneum-A (grammar school)

Coornhert scholengemeenschap Haarlem.

Additional professional education 1987 Transactional Analysis Instructors School; lic. (Matco)

1989 Consulting skills (GITP)

1990 Managing change in a dynamic environment (PAO)

1992 The management course (American Management Association)

1994 Train-the-trainer Intercultural management; (with licence) Fons

Trompenaars).

1995-1997 'The Innovative program"; Advanced program on group dynamics and

supervision (IAS International) based on Gestalt, Systems theory,

Transactional analysis and the Group Relations model.

2000 Action Science workshop (Senge/MIT methods of enquiry), (CIP)

Interactive experiential strategies for multicultural training (SIIC, Oregon)

2001 Psychopathology, Rino, Amsterdam

2002 Workshop Family and systems constellations according to Hellinger,

KOBI, Dortmund, Germany

3

2003 Workshop: Stress and burnout: diagnosis and treatment, Rino,

Amsterdam

Workshop Brief Solutions Focused Therapy, the Hague

2004 Mediation training, Netherlands Institute of Psychologists

2008 Organisational constellations, Simon & Weber, Germany

Assessment instruments Certified for the following instruments: OPQ, CPI 260, MBTI, Firo-B, Benchmarks,

Skillscope, Cultural Orientations Indicator, Maslach Burnout Inventory, Amsterdamse

Biografische Vragenlijst, Campbell Leadership Indicator, Campbell Organisational

Survey, Strong Career Inventory and others.

Language skills Working languages : Dutch, English, French, Swedish,

German and Norwegian.

Conversation languages: Finnish, Spanish, Russian.

Publications & memberships Presented papers at several conferences in the Netherlands, the US France and Italy.

Membership of NIP (Netherlands Institute of Psychologists), and Sietar Europe.

Bobby Forshell

Bobby Forshell is the Managing Director of Values Online Leadership Center. Bobby Forshell has a Master in Executive Coaching from Ashridge Business School and he is also an accredited ICF and EMCC coach. He is an Edward de Bono training associate and Master Trainer in Lateral and Parallel Thinking. Keywords: Management programme designer and director, Executive coaching, Appreciative Inquiry, Value-based leadership and value-based implementation, Scenario Planning, Deliberate Creativity.

Professional/Academic qualifications:

Bobby has studied action research Appreciative Inquiry for David Cooperrider and Ronald Fry at Case Western University in Cleveland, Ohio. He has a coach training in Positive Psychology from Martin Seligman at Pennsylvania University.

Bobby has a background as a technician, Managing Director and CEO in his own business in industrial electronics. He turned a small organization of 12 electronic technicians into two companies with 280 employees with sites in Denmark, Norway, Sweden and Estonia. The company reached the seventh place in the Growth list in the late nineties and in 1994 Bobby Forshell was rewarded as the entrepreneur of the year. Today he works with training seminars and consulting in both Europe and the U.S. He works with companies and organisations like Nokia Mobile Phones, Star Alliance, Electrolux, SCA, SAS, McDonalds, Ericsson, Scania, Astra-Zeneca, Swedish Tax Authority, Swedish National Police Board and Cadbury Schweppes.

International experience

Bobby Forshell has worked as a management trainer in an international environment for more than 20 years. Among them three years at Electrolux in Italy as well as with management team at Star Alliance in Frankfurt, Germany. Together with a colleague at IFL Management Schools at Stockholm School of Economics they delivered extensive management training during more than two years (2008-2010) for 70 plus managers at a paper mill in north England.

Currently Bobby Forshell is involved in management training and executive coaching at European School of Management and Technology (ESMT) in Berlin, European Central Bank (ECB) in Frankfurt and European Centre for Disease Prevention and Control (ECDC) in Stockholm.

Mara Garofalo

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Europass Curriculum Vitae

Personal information First names / Surname MARA LAURA GAROFALO

Address AV DES ANCIENS COMBATTANTS 39 - 1950 KRAAINEM - BELGIUM Telephone +32 2 725 69 25 Mobile: +32 477 480 540

E-mail [email protected]

Nationality Italian

Date of birth 19/10/1961

Gender Female

Page 2/7 - Curriculum vitae of Garofalo Mara Laura

Work experience

Dates MAY 1998 - ONGOING Occupation or position held Self-employed Coach, Executive coach, Facilitator and Trainer

Main activities and responsibilities Providing constructive feedback and coaching to middle and senior managers undertaking leadership development training so that they may better understand and capitalise on their strengths to achieve developmental goals. In this context, I provide:

Individual coaching and feedback sessions with participants - managers up to CEO level from global organisations for example Telefonica, Philips, Fortis, BBVA, Endesa, Mars, among others - attending training events (mainly through the association with the Center for Creative Leadership in Brussels) to explain their individual results and draw a profile of their leadership characteristics, potential and performance and to assist them in goal definition.

Training, coaching and team facilitation for the European Commission (through the association with TEA-CEGOS and EFE). Certified coach with the European institutions.

Analysis and evaluation of psychometric instruments (FIRO-B, MBTI, CPI, various 360 instruments). I hold full qualifications in a number of psychometric instruments, for administration and interpretation of psychological instruments, both individual assessments and 360 instruments:

o California Psychological Inventory (CPI 260) OPP - 2005 o Myers-Briggs Type Indicator (Steps I and II) OPP - 2005 o Firo-B - OPP - 2006 o Benchmarks and CCL Assessment Suite Centre for Creative Leadership - 2006 o Conflict Dynamics Profile Eckerd College - 2004 o Matrix 360 Right Management Consulting - 2004 o Skillscope - Centre for Creative Leadership - 2006 o Voices Architect Suite - Lominger International - 2005 o Hay 360 Hay Group Spain - 2006 o Cultural Orientations Framework - Rosinski & Company 2007 o Solution Focused Coaching SolutionSurfers International 2007 o Belbin Team Roles Belbin Associates 2009 o FourSight CCL (FourSight) - 2010 o The Attentional & Interpersonal Style Inventory (TAIS) CCL (Enhanced Performance

Systems) - 2010 o Index for Emotional Intelligence (IEI) CCL (The Booth Company) - 2010 o Workplace Big Five - Center for Applied Cognitive Studies 2010 o Team coaching training Grok consulting - 2010 o Team Diagnostic Team Coaching International - 2010

Follow-up coaching, as required, to assist the participant in achieving set developmental and behavioural goals, and achieve more strategic development within the framework of their organisation..

Facilitation of activities: group coaching, team activities, role playing and team coaching Training in various subjects related to people development, organisational development, human

resources in general including team activities Virtual training in subjects related to team dynamics Teambuilding activities within the European institutions, and more specifically with DG RELEX

Delegation in Honduras), JRC-Ispra (various institutes) and EACEA Main associations:

o Associate faculty member at the Center for Creative Leadership (Brussels campus) o Certified coach with the European institutions. o TEA CEGOS o EFE o Member of the Association for Coaching

Under supervision since 2010, once a month

Page 3/7 - Curriculum vitae of Garofalo Mara Laura

Name and address of employer N.a.

Type of business or sector Management, Human Resources Development

Dates JULY 2005 JANUARY 2006 Occupation or position held Independent Consultant

Main activities and responsibilities Advisory and organisational role in the preparation of the transfer of files and tasks to the Executive Agency (in place in January 2006). Evaluation of project management by the TAO, The TAO Legacy Study (ETAPE, 2005).

Name and address of client Socrates, Leonardo and Youth Technical Assistance Office Rue Colonel Bourg 139 1140 Brussels - Belgium

Type of business or sector Technical Assistance, Project management

Dates OCTOBER 2001 JUNE 2005

Occupation or position held Project Officer Comenius Main activities and responsibilities Overall responsibility for monitoring and supporting 300 open projects receiving funding of around 13M

from the Comenius Action of the European Commissions Socrates programme. Main tasks and responsibilities: Leading a team of up to 7 permanent and temporary staff to monitor, support and evaluate projects. Maintaining positive and productive working relationships with colleagues involved in other parts of

the Socrates, Leonardo da Vinci and Youth programmes. Operating as the interface between the projects and the Comenius Unit at the European

Commission for the follow-up of projects and developments within the Action. Provision of financial guidance, monitoring and assessment of projects, advising on and enforcing

audit and pre-audit procedures. Follow-up of projects and monitoring on behalf of the Commission, through the analysis and

evaluation of applications reports and appeals and monitoring visits to projects. Training of staff: relationships with clients, procedures, regulations

Name and address of employer Socrates, Leonardo and Youth Technical Assistance Office Rue Colonel Bourg 139 1140 Brussels - Belgium

Type of business or sector Technical Assistance, Project management

Dates MAY 1998 -SEPTEMBER 2001 Occupation or position held Secretary General

Main activities and responsibilities General manager for the association. Responsible for the management of the association and its membership with special emphasis on project management. Administrator of the associations budget. Responsible for the overall administration, accounting and management of the association. Working closely with the President in fund-raising, project creation and policy development on

behalf of the association. Reporting to the General assembly on activities, budgets and planning. Maintaining membership, answering queries, invoicing and payments follow-up Selection, recruitment, training and follow-up of trainees. Editing a quarterly magazine and management of the associations website.

Page 4/7 - Curriculum vitae of Garofalo Mara Laura

Name and address of employer ATEE - Association for Teacher Education in Europe Rue de la Concorde 60 1050 Brussels - Belgium

Type of business or sector Non for profit, Education

Dates JULY 2001 SEPTEMBER 2001

Occupation or position held Coordinator of the Master programme "Educational Research"

Main activities and responsibilities Supervision of students Teaching elements within and coordination of the programme Organisation and assessment of assignments

Name and address of employer Vrije Universiteit Brussel Pleinlaan 2 1050 Brussels - Belgium

Type of business or sector Education

Dates OCTOBER 1995 APRIL 1998

Occupation or position held Research Assistant Educational Sciences Department and Computer Science Department (STARLAB)

Main activities and responsibilities Participation in several research and co-operation projects in education, including OECD-INES activities (Education at a Glance) in Network C (school processes) and Web for Schools (esprit project)

Co-ordination of activities with European associations Participation in international conferences Contribution in Nieuwe informatie- en communicatietechnologie in het Vlaamse Onderwijs:

beleidsadviezen in een Europese context (VUB, 1997) Contribution in Education at a Glance (OECD, 1997 and 1998) Contribution in Using the World Wide Web in Secondary Schools: Web for Schools, a European

Project (Frans van Assche Ed., 1998) Publication Lapprentissage tout au long de la vie - Quen pensent les jeunes ? (Youth Forum, 1997)

Name and address of employer Vrije Universiteit Brussel Pleinlaan 2 1050 Brussels - Belgium

Type of business or sector Education

Page 5/7 - Curriculum vitae of Garofalo Mara Laura

Education and training Key features

Dates SEP 96 - JUL 97 Title of qualification awarded Education Masters in Educational Research

Principal subjects/occupational skills covered

Research methods, Statistics, reporting

Name and type of organisation providing education and training

Vrije Universiteit Brussel (Belgium)

Level in national or international classification

Masters

Dates SEP 94 - JUL 95 Title of qualification awarded Education Applied Pedagogical and Didactical Research

Principal subjects/occupational skills covered

Research methods, Statistics, reporting

Name and type of organisation providing education and training

Vrije Universiteit Brussel (Belgium)

Level in national or international classification

Supplementary studies

Dates SEP 85 - JUL 87 Title of qualification awarded Licence en Psychologie

Principal subjects/occupational skills covered

Psychology, Statistics, specialisation Social Psychology

Name and type of organisation providing education and training

Universit Paris V Ren Descartes (France)

Level in national or international classification

Bachelors Degree (Licence)

Dates JAN 83 - MAR 85 Title of qualification awarded none

Principal subjects/occupational skills covered

Psychology Major and Sociology Minor, up to Junior level

Name and type of organisation providing education and training

American University in Cairo (Egypt)

Dates MAR 80 JUL 81 Title of qualification awarded none

Principal subjects/occupational skills covered

Chemistry, Physics and Mathematics

Name and type of organisation providing education and training

Universidad de Buenos Aires Facultad de Ciencias Exactas (Argentina)

Dates SEP 93 JUL 94 Title of qualification awarded Analyste Programmeur Assembler et Cobol

Principal subjects/occupational skills covered

Computer programming, needs analysis

Name and type of organisation providing education and training

EuroData Division (Belgium)

Dates MAR 90 - DEC 90 Title of qualification awarded Administracin de pequeas y medianas empresas

Principal subjects/occupational skills Administration of small business, accountancy, management

Page 6/7 - Curriculum vitae of Garofalo Mara Laura

Name and type of organisation providing education and training

Instituto Peruano de Administracin de Empresas (Peru)

Dates SINCE 2000 Title of qualification awarded Certifications

Principal subjects/occupational skills covered

Administration and interpretation of psychological instruments, both individual assessments and 360 instruments: CALIFORNIA PSYCHOLOGICAL INVENTORY (CPI 260) - OPP MYERS-BRIGGS TYPE INDICATOR (STEPS I AND II) - OPP FIRO-B AND FIRO BUSINESS - OPP BENCHMARKS AND CCL ASSESSMENT SUIITE - CCL CONFLICT DYNAMICS PROFILE ECKERD COLLEGE MATRIX 360 RIGHT MANAGEMENT CONSULTING SKILLSCOPE - CCL VOICES 360 - LOMINGER INTERNATIONAL CULTURAL ORIENTATIONS FRAMEWORK - ROSINSKI & COMPANY SOLUTION FOCUSED COACHING SOLUTIONSURFERS INTERNATIONAL BELBIN TEAM ROLES BELBIN ASSOCIATES FOURSIGHT CCL (FOURSIGHT) THE ATTENTIONAL & I NTERPERSONAL STYLE INVENTORY (TAIS) CCL (Enhanced Performance

Systems) INDEX FOR EMOTIONAL INTELLIGENCE (IEI) CCL (The Booth Company) WORKPLACE BIG FIVE - CENTER FOR APPLIED COGNITIVE STUDIES TEAM DIAGNOSTIC TEAM COACHING INTERNATIONAL

Name and type of organisation providing education and training

OPP Ltd, Eckerd College, Center for Creative Leadership, Right Management Consulting, Lominger International, Rosinski & Company sprl, SolutionSurfers International, Belbin Associates

Dates SINCE 2008

Title of qualification awarded Professional development

Name and type of organisation providing education and training

Facilitator Development Workshop Danish Leadership Institute 07-08/01/2008 16 hours Web seminar on CSI Discovery Learning Inc 27/03/2008 4 hours CCL Community of Practice CCL 01/04/2008 6 hours Sminaire Burn-out Delta Lloyd 14/05/2008 2 hours CCL Learning Days CCL 06-07/07/2008 16 hours CCL Community of Practice CCL 21/11/2008 4 hours

Total hours 2008 = 48 Workshop Organisational Constellations Nomadic - 06/01/2009 8 hours International Coaching Conference DG ADMIN and CEGOS 04/03/2009 8 hours Workshop: Systemic Coaching for Teams CEGOS 27/04/2009 4 hours CCL Community of Practice CCL 18/05/2009 5 hours Belbin Training Belbin 24-25/06/2009 16 hours Coaching Workshop CEGOS 25/11/2009 8 hours

Total hours 2009 = 49 Coach Training Webinar CCL 26/01/2010 2 hours Bill Gentry on Leadership and Coaching CCL 16/02/2010 1 hour John Whitmore Seminar DG ADMIN 09/03/2010 3 hours Conference Association for Coaching 11-12/03/2010 16 hours CCL Community of Practice CCL 30/03/2010 5 hours CCL training CCL 07/04/2010 8 hours Coach training webinar CCL 21/04/2010 2 hours Workplace Big Five CCL and Centacs 05-07/05/2010 24 hours Team Coaching Grok Consulting 01-04/06/2010 32 hours CCL Associates Days CCL 02-03/07/2010 16 hours Leadership Conference Association for Coaching 07/07/2010 8 hours Webinar Corporate Teams Team Coaching International 17/08/2010 1 hour Coach Training Webinar CCL 26/08/2010 2 hours Team Diagnostic Team Coaching International 14-17/10/2010 24 hours Webinar ICF Team & Work Group Coaching SIG 11/11/2010 1 hour

Total hours 2010 = 145

Page 7/7 - Curriculum vitae of Garofalo Mara Laura

Personal skills and competences

Mother tongue(s) Spanish/Italian

Other language(s) Self-assessment Understanding Speaking Writing European level (*) Listening Reading Spoken interaction Spoken production

French C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user English C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user

Portuguese B2 Independent user B2 Independent user B1 Independent user B1 Independent user A2 Basic user Dutch A2 Basic user A2 Basic user A2 Basic user A2 Basic user A1 Basic user

(*) Common European Framework of Reference for Languages

Social skills and competences Through my professional experience I have developed the capacity to work both independently and collaboratively in hierarchical and non-hierarchical teams and with colleagues from other departments and sectors. Having had the good fortune to work and live in a multicultural environment, I feel that I am sensitive to the complexities of such contexts. In the ATEE, I generally worked on my own, with close and regular consultation with the associations management board which had membership spread throughout Europe and beyond. In the Technical Assistance Office, I managed a multinational team and cooperate with other teams working with different projects and the offices transversal services departments. Contact with project coordinators and the Commissions officials was regular, occasionally challenging but always stimulating, requiring me to deploy different ways of approaching issues and problems and finding tailored solutions. My work as an independent consultant helped raise my own awareness of managerial qualities whilst encouraging me to question and develop myself both professionally and personally.

Organisational skills and competences

Work at the ATEE comprised all of the daily managerial and administrative tasks of the office from correspondence to accountancy and client management. At the TAO, financial advice and the evaluation and monitoring of projects allowed me to develop a thorough understanding of procedures and regulations and how to apply these intelligently and sensitively. Self-employment has taught me to organise my time and priorities in a different way, giving a lot of time to self-development as well as learning. Initiating business contacts and exploring new ways of collaboration has been an enriching experience.

Technical skills and competences I feel comfortable using computers, various software, databases and the Internet. Integrating these in my daily work has delivered real benefits in terms of efficiency and an improved follow-up of statistics.

Artistic skills and competences My free time is spent reading, doing sports and painting on silk.

Other skills and competences I have been fortunate in having had the opportunity to live, study, raise my children and become acquainted with the cultures and prevailing outlooks of different countries. Therefore, I do regard myself as truly transferable to a range of international and transnational contexts.

Franco Iacometti

Page 1 - Curriculum vitae of Franco Iacometti

E U R O P E A N C U R R I C U L U M V I T A E

F O R M A T

PERSONAL INFORMATION

Name FRANCO IACOMETTI

Address 4, VIA MONTELLO 28069 TRECATE (NO) ITALY

Telephone Home: +39 0321 782085 Office: +39 02 89051777 Mobile: +39 348 2943449

Fax +39 02 89051856

E-mail [email protected]

Nationality Italian

Date of birth 07/10/1960

WORK EXPERIENCE

Dates (from to) JULY 2007 PRESENT

Name and address of employer Org Value Consulting Srl Via Baldissera, 1 20129 Milan Italy

Type of business or sector Organization, Human Resources and Leadership Development Consulting

Occupation or position held Partner

Main activities and responsibilities Design, delivery and implementation of leadership development programs, executive coaching, design and delivery of change and transition management programs, training on people management skills, design and implementation of team working initiatives and executive assessment programs.

Dates (from to) MAY 2005 JUNE 2007

Name and address of employer CSMA Srl Via Londonio, 25 20154 Milan Italy

Type of business or sector Organization, Human Resources and Leadership Development Consulting

Occupation or position held Partner

Main activities and responsibilities Design and delivery of leadership development programs, executive assessment initiatives, organizational soft skills training, executive coaching and talent management programs.

Dates (from to) NOVEMBER 2002 MAY 2005

Name and address of employer I&M Consulting Srl Corso di Porta Romana, 63 20122 Milan Italy

Type of business or sector Human Resources and Leadership Development Consulting

Occupation or position held Partner

Main activities and responsibilities Design and implementation of talent management projects, design and implementation of performance management programs, executive assessment and executive coaching, design and rollout of employee survey projects, 360 feedback and performance improvement coaching.

Dates (from to)

SEPTEMBER 1999 OCTOBER 2002

Name and address of employer GE Global Exchange Services 19 Avenue Leon Gambetta 92541 Montrouge Cedex Paris France

Type of business or sector Information and Communication Technology part of the General Electric Company

Occupation or position held Human Resources Director EMEA

Main activities and responsibilities Definition and implementation of the HR strategies and policies for our operating companies in Europe, Middle East and Africa. Managed a team of 10 international HRM and HR specialists. Implementation of a pan European recruiting campaign. Execution of a pan European restructuring plan. Rollout of various training, development and retention programs

mailto:[email protected]

Page 2 - Curriculum vitae of Franco Iacometti

Dates (from to)

APRIL 1996 SEPTEMBER 1999

Name and address of employer GE Information Services 25 Via S. Gregorio 20100 Milan Italy

Type of business or sector Information and Communication Technology part of the General Electric Company

Occupation or position held Human Resources Manager Italy

Main activities and responsibilities Reporting to the HR Director EMEA, responsible for the HR management of the Italian affiliate as well as for the implementation of the local policies and initiatives. Design and implementation of local training, compensation and benefits and HR development programs.

Dates (from to)

SEPTEMBER 1994 APRIL 1996

Name and address of employer PRIME SpA 2 Via Montebello 20100 Milan Italy

Type of business or sector Asset Management part of FIAT Group

Occupation or position held Human Resources and Organization Director

Main activities and responsibilities Reporting to the CEO, responsible for the HR management of the 4 operating companies in Italy as well as for the implementation of the local policies and initiatives. Design and implementation of a new organizational structure, new working processes, in charge of compensation and benefits and HR development programs.

Dates (from to)

APRIL 1988 SEPTEMBER 1994

Name and address of employer PIRELLI GROUP 222 Viale Sarca 20100 Milan Italy

Type of business or sector Tyres and Cable Manufacturer

Occupation or position held Human Resources Manager, HR Development Manager, C&B Manager

Main activities and responsibilities Held various positions both at corporate level as well as at operational business level. Human resources management, design and implementation of HR development processes, Salary planning and implementation. Worked and supported both Italian and international affiliates.

Dates (from to)

FEBRUARY 1986 APRIL 1988

Name and address of employer NOVACOOP - 104 Via Trieste 28066 Galliate (No) Italy

Type of business or sector Retail

Occupation or position held Training and Recruitment Specialist

Main activities and responsibilities Recruitment and training, new employee induction programs.

EDUCATION AND TRAINING Dates (from to) OCTOBER 1980 MAY 1987

Name and type of organization providing education and training

Universit Commerciale L. Bocconi Milan Italy

Principal subjects/occupational

skills covered

Economy, Management, Business Admin, Marketing, Commercial Law, Organization

Title of qualification awarded Degree in Business Administration

Level in national classification

(if appropriate)

University Degree

Dates (from to) SEPTEMBER 1975 JUNE 1980

Name and type of organization providing education and training

Liceo Scientifico Salesiano S. Lorenzo Novara

Principal subjects/occupational

skills covered

Italian Literature, Math, Philosophy, Latin

Title of qualification awarded Scientific Diploma

Level in national classification

(if appropriate)

Secondary Level

Page 3 - Curriculum vitae of Franco Iacometti

PERSONAL SKILLS AND COMPETENCES

Acquired in the course of life and career but not necessarily covered by formal

certificates and diplomas.

MOTHER TONGUE Italian

OTHER LANGUAGES

English

Reading skills Excellent

Writing skills Excellent

Verbal skills Excellent

SOCIAL SKILLS

AND COMPETENCES

Living and working with other people, in multicultural environments, in positions where communication is important and situations where teamwork is essential

(for example culture and sports), etc.

Working in various international managerial positions, I had the opportunity to gain a thorough exposure to different cultures and to develop the ability to work across countries and cultures. I managed a multinational team of HR managers and specialists, I used to report to business leaders belonging to different nationality also on a remote basis. I have been part of international teams where interpersonal communication and the ability to be an effective team player were the main critical success factors

I have had the opportunity to work on complex and high level international deals where I have developed solid negotiation skills. I have implemented restructuring plans in many European countries and dealt with the work council representatives in countries like France, Italy, Germany and the Netherlands.. I lived in Paris for 3 years from September 1999 to September 2002.

ORGANIZATIONAL SKILLS

AND COMPETENCES

Coordination and administration of people, projects and budgets; at work, in voluntary work (for example culture and

sports) and at home, etc.

I have managed several international projects such as: business dispositions, asset transfers, acquisitions, reorganizations, leadership development programs, recruiting and induction of new personnel.

I have created and managed a team of senior HR professional during my last corporate experience. I have founded and managed two Consulting Ventures in Italy.

TECHNICAL SKILLS

AND COMPETENCES

With computers, specific kinds of equipment, machinery, etc.

Change and Transition Management, Training and Development, Coaching, Facilitation, Organization Design and Development, Team Working and Team Building, Leadership Development, Communication, Executive Assessment.

ARTISTIC SKILLS

AND COMPETENCES

Music, writing, design, etc.

I wrote a novel for the book: Cera una volta favole da manager Ed. Olivares 1987

OTHER SKILLS

AND COMPETENCES

Competences not mentioned above.

HR Management and Development, Corporate Training, Compensation and Benefits, Project Management, Business Management-

ADDITIONAL INFORMATION From October 1999 to September 2002 I was part of the Board of Directors of GE Information Services a General Electric Company in Italy

From March 2007 Associate Facilitator of Mannaz (founded as DIEU The Danish Leadership Institute). From November 2008 Associate Feedback Coach of Center for Creative Leadership

I coach, train and facilitate both in Italian and in English

Ludo Keunen

Curriculum Vitae Ludo Keunen

Contact details Name: Ludo Keunen Address: Sint-Jansveld 18 3290 DIEST (Belgium) Mobile phone: +32 477 285 125 E-mail: [email protected] Date of birth: April 08, 1962 Personal Details Current position Managing Director People Intent bvba - founded in 2002 by Ludo Keunen.

Ludo has over 20 years of experience in coaching organisations in organisational development and implementing strategic change including whole systems interventions, leadership development and coaching, organisation design, cross-cultural management, and executive teambuilding.

He founded People Intent after 15 years of Change Management and Human Resource Development experience with national (Bekaert-Stanwick) and international consulting firms (Delta Consulting Group New York City; PricewaterhouseCoopers EMEA). Qualifications Postgraduate in Business Economics, University of Leuven, 1995 Doctoral Program Weatherhead School of Business Case Western Reserve University (Cleveland, OHIO, USA), 1992 Postgraduate in Systems Thinking, Communications Center, Lovenjoel (Leuven), 1987 Master in Clinical Psychology, University of Leuven, 1985

Languages Dutch: mother tongue English: excellent French: excellent German: basic Italian: basic Professional Experience People Intent (Nov 2002 current) Managing Director The focus of People Intent as Partners in Implementation is on process facilitation of change processes, executive leadership development and organization design projects with a high people impact and development on organisational, team and individual level (executive coaching).

Current clients include:

Nyrstar DuPont de Nemours DHL Johnson & Johnson Fortis CERN Eurocontrol Heraeus Electro-Nite Agfa-Gevaert VRT (Belgian TV) Innogenetics Catholic University of Leuven

Extensive description of current service portfolio : see www.people-intent.be PricewaterhouseCoopers (2000-2002) Manager of the Organisational Change Unit of HCS (Human Capital Solutions) leaving the firm when acquired by IBM (now IBM Global Business Services). Projects examples:

Facilitating strategic change processes (e.g. M&A) Example: developing the management of a newly created branch for a global pharmaceutical company. His primary focus was to develop the team in order for them to work together as quickly as possible in a constructive and effective way. Moreover, he developed the business plan for one of the organisational units in the organisation.

Organisation design

Example: setting up a new HR Business Partnering structure within a global coordination centre for an express package delivery company to improve the service level of the human resource group and to better meet the business needs of the different departments.

HR function transformation and HR change Example: Global chemical organisation: facilitating the transition from a Site HR Organisation to an outsourced HR Call Center for EMEA keeping the service level intact while redeploying the existing HR resources inside and outside the company.

Development of human capital (executive coaching, team development, ) Example: Supporting the Post-Merger Integration efforts for a Pharmaceutical company by addressing the synergies between legacy companies within several departments (Legal & Intellectual Property, Global Medical Affairs, Project Leadership, R&D, ).

Delta Consulting Group (New York City) 12m Expat Assignment 1999 During this year, Ludo was involved with the Delta Consulting Group (founded by David Nadler, Columbia University New York City) to further develop and implement the Large Scale Interventions methodology to implement change in a short amount of time involving multi-stakeholder settings of approximately 100 to 250 participants in one 2- or 3-day event. Client work with the Delta Consulting Group included: Lucent Technologies, Johnson & Johnson, AT&T. Bekaert-Stanwick Consultants (Belgium) 1993-1999 Bekaert-Stanwick is a consulting company known for integrating the engineering perspective with the human capital development & change perspective. Within this firm, Ludo was the Teamleader of the HRD and Organisation Development team. Typical projects include:

Developing Leadership Capabilities using the EFQM framework (European Foundation for Quality Management)

Designing and Implementing Self-Managing Teams in international production facilities.

Client base: Exxon Chemicals, Borealis, Sappi (Paper Division), Lens Diamond Industries, Amoco, Interbrew.

Other professional interests

Ludo is a member of the Future Search Network, the Feedback Coaching Association and C-Square. He has published work on Large Group Interventions (LGI) and self-managing teams, and has lectured widely on organisational coaching of self-managing teams, the rhetoric and practice of empowerment, large scale organisational change, cross-cultural competencies.

Staff member of the CIGO-program (Catholic University of Leuven and Hasselt),

a long-term professional development program for change agents (spread over 18 months including exchange visits with the Case Western Reserve University in Cleveland, OHIO).

Joining forces with CCL (Center for Creative Leadership) as associate feedback

coach, providing feedback and coaching in open-enrolment and custom programmes (delivery locations: Brussels, Dublin, Copenhagen, Dubai, Istanbul).

Pia Mischung

Page 1 / 4 - Curriculum vitae of Mischung, Pia

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Europass

Curriculum Vitae

Personal information

Surname(s) / First name(s) Mischung, Pia

Address(es) Saarstrasse 8, 41540 Dormagen, Germany

Telephone(s) Mobile (+32) 0473 68 37 39

E-mail [email protected]

Nationality German

Date of birth June 23, 1962

Gender F

Desired employment Independent Management Trainer/Executive Coach

Work experience Multilingual Trainer and Executive Coach with 20 years of experience in different HR areas. (Training, Coaching, Outplacement, Expatriates, Recruiting) in Spain, Belgium and Germany. Well-balanced personality with global mindset and great capacity for working in international teams. Solution- and -results oriented, combined with high capacity for interpersonal relationships, good analytical skills. German native, Spanish and English used on a daily basis, French.

Dates 2005 -

Occupation or position held Independent Trainer and Executive Coach

Main activities and responsibilities Design and delivery of Management rograms and Senior Leadership

Name and address of employer Managing Director

Type of business or sector HR consulting and training

Dates 2004 - 2005

Occupation or position held Executive Coach and Trainer

Main activities and responsibilities Senior Consultant for organizational development

Name and address of employer Creade S.A., Santal 10, 08021 Barcelona, Spain (Manpower Group)

Type of business or sector HR consulting and training

Dates 2002 - 2004

Occupation or position held Trainer and Senior Consultant, Key Account Manager

Main activities and responsibilities 1. Sales role, 2. Outplacement and organizational consulting for multinational companies

Name and address of employer Right Management Consultants. Barcelona/Spain, HR consultancy (ADECCO Group)

Type of business or sector HR consulting and training

Dates 2000 - 2002

Occupation or position held Trainer and Consultant

Main activities and responsibilities Outplacement for groups and middle management

Name and address of employer Creade S.A., Santal 10, 08021 Barcelona, Spain

Type of business or sector HR consulting and training

Page 2 / 4 - Curriculum vitae of Mischung, Pia

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Dates 1995 - 1999

Occupation or position held Personnel Referent

Main activities and responsibilities Manager of expatriate assignments

Name and address of employer DG Bank, Platz der Republik, 60256 Frankfurt, Germany

Type of business or sector International Banking

Dates 1987 - 1993

Occupation or position held European Assignment Manager

Main activities and responsibilities Staffing and Training for international consultant group

Name and address of employer McKinsey & Co., Inc., Avenue Louise 480, 1000 Brussels, Belgium

Type of business or sector Management Consulting

Education and training

Dates 2009 - 2010

Title of qualification awarded Master in Clinical Organizational Psychology

Principal subjects/occupational skills covered

Coaching and Consulting for Change

Name and type of organisation providing education and training

INSEAD Business School, Fontainebleau/Paris

Dates 1983 - 1985

Title of qualification awarded BA

Principal subjects/occupational skills covered

Philology

Name and type of organisation providing education and training

Cologne University

Personal skills and competences

Mother tongue(s) German

Self-assessment Understanding Speaking Writing

European level (*) Listening Reading Spoken interaction Spoken production

English C2 Proficient User C2 Proficient User C2 Proficient User C2 Proficient User C2 Proficient User

Spanish C1 Proficient User C1 Proficient User C1 Proficient User C1 Proficient User B2 Proficient User

French B2 Independent User B2 Independent User B2 Independent User B2 Independent User B1 Independent User

Social skills and competences Energetic professional with high capacity for dealing with people from all levels and backgrounds, due to solid international work experience. Enjoys bringing the best out in people through increasing their self-awareness, defining their strengths/weaknesses, and helping them to live up to their full potential.

Facilitation of team building and performance improvement workshops Delivery of organisational development and leadership performance programs Change management programs for business leaders and their teams Management and leadership assessment and development Implementation of 360 Feedback cultures in organizations

Organizational skills and competences

- International project and team management experience in both sales and HR roles - Familiar with matrix organizations and their specific challenges - Managing Director of own company since 2005

Page 3 / 4 - Curriculum vitae of Mischung, Pia

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Other skills and competences

Delivery of over 1300 coaching hours in the past 5 years. I have coached senior managers and C-level executives (CEO, CFO, COO, etc.) both stand-alone and as part of leadership development programmes in the public and private sectors. In this context, I have worked with a huge number of psychometrical instruments as well as standard or customized 360 feedback tools. I have delivered about 70% of my coaching sessions face-to-face, 20% by phone, and 10% via the internet (skype). References can be provided any time.

Coaching training a total of 750 hrs INSEAD Business School, (France)

Master Program Coaching and Consulting for Change (2009/2010) 500 hrs plus case study writing and team supervision

Center for Creative Leadership (Belgium)

Ongoing supervision and regular intervision 20 hours/year Certified Feedback Coach (2006) 40 hrs

Right Management Consulting (Spain)

Executive Coaching (2004) 50 hours Intercultural Coaching (2003) 40 hrs Career Transition Coach (2001/2002) 70 hours

Lois Frankel Institute (USA)

Fundamentals of Coaching (2001) 30 hrs

CPD in past 3 years a total of more than 700 hrs

2010

INSEAD Master Program Clinical Organizational Psychology 300 hrs CCL (Center for Creative Leadership)Training Team Coaching 16 hrs October CCL Training Coaching for Greater Effectiveness 16 hrs May Applied Cognitive Studies - Certification WorkPlace Big Five Profile 4.0 8 hrs June Intervision with Ankor Consultants, Brussels 10 hours NLP in Coaching, Leadership Choices, Spain 30 hours Lominger Training (Korn-Ferry) Voices Certification 8 hrs January CCL (Center for Creative Leadership) Coaching Learning Days 16 hrs June

2009

INSEAD Master Program Clinical Organizational Psychology 200 hrs Intervision with CCL (Center for Creative Leadership) 10 hours Tea-Cegos International Conference on Coaching 8 hrs March CCL (Center for Creative Leadership) Coaching Learning Days 16 hrs June Applied Cognitive Studies - Certification WorkPlace Big Five Profile 3.0 16 hrs March Coaching Training and Intervision, Leadership Choices, Frankfurt - 20 hours

2008

Intervision with CCL (Center for Creative Leadership) 10 hours CCL Coaching Learning Days 16 hrs June MBTI certification step 2 16 hrs CPI California Psychological Inventory certification 24 hrs

Firo-B and Firo-B business certification 24 hrs Benchmarks 360 Feedback Instrument certification 24 hrs

Additional in-organization 360 instruments

Page 4 / 4 - Curriculum vitae of Mischung, Pia

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Additional information

Computer skills and competences Driving licence

Certified & experienced with many psychometric and 360 feedback assessment tools i.e.

MBTI Myers Briggs Type Indicator Step I and II (accreditation) Belbin Team Roles Benchmarks Leadership Competencies 360 Instrument (accreditation) CLI Campbell Leadership Index Conflict Dynamics Profile 360 (accreditation) CPI 260 California Psychological Inventory (accreditation) CPI Coaching Report for Leaders CSI Change Style Indicator (accreditation) FIRO-B Fundamental Interpersonal Relations Orientation Behaviour (accreditation) Lominger Voices 360 Instrument (accreditation) Matrix 360 (influence skills) Acumen Personality Analysis (accreditation) The Birkman Method and DISC Thomas Kilmann Conflict Mode Instrument Work Place Big 5 (accreditation)

Good command of Microsoft Office tools (Word, Excel and PowerPoint, Outlook) Yes

Willem Oud-Ammerveld

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Europass Curriculum Vitae

Personal information

Surname(s) / First name(s) OUD AMMERVELD Willem Address(es) 96, De Vallei, NL9405KM, Assen, Nederland

Telephone(s) (31-592) 35 71 07 Mobile

Fax(es) (31-592) 35 70 16

E-mail [email protected]

Nationality Dutch

Date of birth 29-07-1956

Gender Male

Work experience

Dates From 1986 to 1988

Occupation or position held Trainer

Main activities and responsibilities Trainer: Development and Conduct of Interrogation Training Programs for Senior Police Detectives

Name and address of employer Knijff Nauta, Ged. Zuiderdiep 156, Groningen, Nederland

Type of business or sector Business Services Management Development

Dates From 1989 to - ongoing

Occupation or position held Founding Director

Main activities and responsibilities Acquisition, Development and Conduct of Executive Coaching and (Leadership) Training Programs and Team Building for leading Financial Institutes (Fortis, Rabo) and companies, non and governmental organizations like Department of Finances, Institute for Criminology, NMa, and Universities (Coaching Professors) in 20 countries on 4 continents.

Name and address of employer Oud Ammerveld Interpersonal Communication, De Vallei 96, NL-9405KM Assen, Nederland

Type of business or sector Business Services Leadership Development

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Dates Occupation or position held Main activities and responsibilities Name and address of employer Type of business or sector

Dates

Occupation or position held

Main activities and responsibilities

Name and address of employer

Type of business or sector

From 1992 - 1999 Performance Management Consultant, Executive Coach Trainer and Coach: Conduct of Management Development Programs in Europe, USA, Asia and Africa. Arthur Andersen / Accenture European Professional Development (EPD), Koningshof, Locht 117, Veldhoven, Nederland Financial Services Business Consultancy From 1996 ongoing Associate

Executive Coach, Lead Trainer, Assesment Debrief Expert: Development and Conduct of (Executive) Coaching and Leadership Programs in many European countries.

The Center for Creative Leadership, Av de Tervueren 270, B-1150, Brussels, Belgium Business Services Management Development

Dates From 2002 to ongoing

Occupation or position held Associate

Main activities and responsibilities Executive Coach, Associate Staff and Examiner: Executive Coaching and Training in Coaching Development Programs, Examining for International Coaching Federation Certification

Name and address of employer Sara Boas, Av Paul Stroobant 48 A, B-1180 Brussels, Belgium

Type of business or sector Business Services Management Development

Education and Training

Dates 1982-1989

Title of qualification awarded Doctorandus

Principal subjects/occupational skills covered

Personality Psychology Individual Applied Psychology Training and Counselling Development, conduct and evaluation of structured training programs in coaching and counselling skills and psychometricassessment; report on a placement at Leicester University

Name and type of organisation providing education and training

RijksUniversiteit Groningen

Level in national or international classification

ISCED 6

Personal skills and competences

Mother tongue(s) Dutch

Other language(s) Self-assessment Understanding Speaking Writing European level (*) Listening Reading Spoken interaction Spoken production

English C1 Proficient user C1 Proficient user C1 Proficient user C1 Proficient user C1 Proficient user

German Norwegian

French

B2 Independent User B2 Independent User B2 Independent User B1 Independent User B1 Independent User B1 Independent User B2 Independent User B2 Independent User B2 Independent User B1 Independent User

A1 Basic User A2 Basic User A1 Basic User A1 Basic User A1 Basic User

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Social skills and competences - Team work skills and team spirit: I have worked in various types of teams for training purposes. - Intercultural skills: I have worked in 20 countries with participants from all over the world. - Social Effectiveness and communication skills: I can deal effectively with people from all social

levels. I have learned this through my life and work, from working in the public trade to business consultancy with top executives. From people with a mediocre intellectual capacity to top professors.

Organizational skills and competences

- Leadership: at Andersen I was responsible in a senior management position, for a team of 16 people to run programs for 300; in my own business I am currently responsible for a team of 2 people; in my voluntary work for a team of 5 people.

- Sense of organization: At Andersen I have been responsible for training programs for 300 participants.

- I have been a member of the board of the Dutch Organization for Psychologists (NIP T&O) from 1990-1995.

- I am Chairman of Acem since 23 years an organization that promotes human growth and development.

Technical skills and competences - As an Interrogation Expert for the Dutch Police Academy, I master excellent Listening, Questioning and Observation Techniques.

- As a certified teacher in Acem meditation since 25 years and trainer in Body Mind Training, I integrate psychophysical techniques for personal effectiveness, anti-stress management and relaxation in my work.

- As an examiner for the professional coach certification of the International Coaching Federation I am one of few (< 5) who examines coaching in the Benelux.

Computer skills and competences - As computer user since 1985, I have a good command of Microsoft Office tools, Acorn RISC tools, Palm Pilot Applications

Additional Information - I am a member of the Dutch Organisation for Psychologists (NIP), Dutch Association for Education and Development (NVO2) and the International Coaching Federation (ICF). - I am married and together with my wife since 28 years.

Rolf Pfeiffer

Europass

Curriculum Vitae

Personal informationFirst name(s) / Surname(s) Rolf Pfeiffer

Address Lessingstrasse 47, 65719 Hofheim (Germany)Telephone(s) +49 6192 2000 568 Mobile +49 160 9493 2865

E-mail(s) [email protected]

Nationality German

Date of birth 30 September 1967

Gender Male

Desired employment / Occupational field

Higher education teaching professional

Work experience

Dates 01 November 2008 Occupation or position held Managing Director

Main activities and responsibilities General management of the companyName and address of employer Leadership Choices GmbH

Platz der Einheit 1, 60327 Frankfurt am Main (Germany)Type of business or sector Executive Coaching & Leadership Development

Dates 01 March 2006 - 31 October 2008 Occupation or position held Managing Director

Main activities and responsibilities General management of the companyName and address of employer Performance Unlimited GmbH

Platz der Einheit 1, 60327 Frankfurt am Main (Germany)Type of business or sector Executive Coaching & Leadership Development

Dates 01 February 2004 - 28 February 2006 Occupation or position held Post Merger Integration Lead

Main activities and responsibilities Ensuring smooth integration of two companies in the pharmaceutical sectorName and address of employer CSL Behring GmbH

Am Grzhuser Hof, 35041 Marburg (Germany)Type of business or sector Pharmaceuticals

Dates 01 September 2001 - 31 August 2003 Occupation or position held HR Director

Main activities and responsibilities Management of the HR function for 10 companies in the group with 4.200 employeesName and address of employer Accenture GmbH

Campus Kronberg 1, 61476 Kronberg (Germany)Type of business or sector Management Consulting

Dates 01 December 1998 - 30 June 2001

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