hur johnson controls använder maximo - pcty2011
DESCRIPTION
Hur Johnson Controls använder MaximoSebastian Beronius, Johnson ControlsTRANSCRIPT
24 May 2011
Maximo – Integrated Facility Management Tool
Global WorkPlace Solutions EMEA – Confidential and Proprietary2
Agenda
Johnson Controls
Maximo as maintenance tool
Maximo as integrated FM system
Global WorkPlace Solutions EMEA – Confidential and Proprietary3
Johnson Controls
17#1 in Industry
Power SolutionsLeading supplier of advanced battery technology.
#1 in Industry
Building EfficiencyCreates, maintain and being liable for sustainable workplaces and real estates.
#1 in Industry
Automotive ExperienceLeading supplier for seat and interior design system
Three divisions:Basic Facts:
Founded 1885
Introduced to NYSE, USA
Nr. 83 in Fortune 500
$34,3 billion revenue 2010
+ 145,000 staff
+ 125 countries
Global WorkPlace Solutions EMEA – Confidential and Proprietary4 Global WorkPlace Solutions EMEA – Confidential and Proprietary44
Building on long term relationships
Client Relationships Throughout the Years
0 2 4 6 8 10 12 14 16 18 20
BBC
22 24 26
Shell
Global WorkPlace Solutions EMEA – Confidential and Proprietary5
Integrated solutions
Real Estate
Strategic Portfolio Planning
Transaction Management
Lease Administration
Technical Document Advisory
Financial Analysis
Benchmarking Analysis
Facilities
Facilities Consulting
Portfolio Performance Management
Critical Environment & Technical Services
Business Support Services
Projects
Programming & Design
Project & Construction Management
Relocation & Moves Management
Energy
Strategic Planning
Supply Management
Demand Management
Utility Bill Management
Regulatory Compliance & Sustainability
Technologies & Infrastructure
Performance Reporting
Workspace Technologies
Building Automation Technologies
Financed Solutions
Workspace
Workspace Strategy
Workspace Design
Transformation
Post Occupancy Space Management
Global WorkPlace Solutions EMEA – Confidential and Proprietary6
Facility Management
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Internal plants
Outdoor maintenance
SwitchboardReception
Projects
Portfolio Managment
Space Management
Waste Management
Security
Technical Maintenance
Pest Control
Cleaning
Archiving
Mail and Goods
IT Systems
Conference Services
Fruit delivery
Real Estate services
Catering
Management and Coordination of activities supporting an organisation’s core business
Global WorkPlace Solutions EMEA – Confidential and Proprietary7
Maximo -Maintenance Tool
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Maintenance - Philosophy
Maintenance DeliveryAuthorised Operator Training.Site CoverScheduling.Breakdown.Help Desk.Carry out Maintenance Plan.Record Performance,Time,Actions & Asset Condition.Cost Tracking.
Maintenance Review/AnalysisBusiness Controls.Contract Performance.Measurement & Client Reports.Training Plan.Cost against Plan.System Performance Vs Design.Asset Status..Fault AnalysisEnergy Actual Vs Target.Audit/Review
Asset ManagementAsset Plan.Asset UpgradeRequirements
Business RequirementsContract Awarded.Implement RFM.Contract Variation.New Requirement/Change.
Client ApprovalOperational Improvements &Corrective Actions.
Due Diligence Asset Listing.Asset Condition.System Performance against Design.Review with Client System Criticality.Cost Plan (Existing).
Maintenance Management Organisation.Help Desk Operations.Critical Services (Skills/Training).Maintenance Approach PPM,CBM,RTF,RCM & SI.Emergency Plans.Schedule/Change Control.Establish Cost Plan
Maintenance - Asset list
Maintenance – Asset Structure
2000 - Parent Child Report 1710 - First Level
Maintenance – Asset structure
Maintenance - Workorder creation
Job Plan
Local Language added
Maintenance – work description
Maintenance – asset condition
Asset Condition Monitoring
Asset no longer required or obsolete but ma require maintenance.Offline1Needs significant repair and/or attention to meet required performance level.Poor2
Previous assessment (4) still needs further attention to maintain requiredperformance. Maintenance review required.
Fair3
Needs minimum repair/attention to maintain present condition and performancelevel.
Good4
Current maintenance and support activities are sufficient to maintain presentperformance level.
Excellent5AssessmentDescriptionCAC
Maintenance – Reactive service
Workorder Raised against the ITHELP Supervisor, then issued out accordingly.
Maintenance – Reactive service
Main BenefitsRequests can be made from any location, even if the Team are unavailable at the time.
Single point of request, not duplicate jobs
Work can be easily viewed along with its status
Types of jobs can be identified and IT solutionscan be put in place to reduce the requests
Similar jobs can be issued to one person increasing efficiency
Job history can be viewed for solutions already in place
Out put - Monthly Report / Workorder Enhancements
• Response• Resolution• Response & Resolution• By Priority• By SLA
Out put - Customer Satisfaction• Captures Satisfaction Score and comments
• Can be used to demonstrate an Audit trail
Out put- Waste Reporting
Information from the Current Report & CAER• Column Headings
• Disposal Cost• Transport Cost• Vendor• Waste Quantity
• Value Lists Specific Details• Waste Steams• Reporting Month• Disposal Method• Hazardous Waste
• New Job Plan Placed onto System• 1.070601.0030.111, ‘Waste Management Recycling - Monthly’
• Guidance Note Issued
Out put- Waste Reporting
Out put - Labour Billing
Employee Billing Details• SLA• Location• Contract Code• Billing Grade
Employee Timesheet Details• Workorder number• Regular Hours• OT Hours• Error Checked
Global WorkPlace Solutions EMEA – Confidential and Proprietary22
Maximo - integrated FM tool
Right side:
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Integrations
FINANCE MANAGEMENT
•
Commercial Models•
Contract Set Up•
Calendars •
Invoice / Payments •
Bill/Revenue Cycle•
GL Accounts •
Currency / Taxes•
Financial Reporting & Compliance
•
Budget Accounting •
SG&A•
Labor
Accounting •
Expense Accounting
CUSTOMER MANAGEMENT
• Customer Agreements• Rules of Engagement• Entitlements• Response Plan Templates• SLAs• Criticality/Prioritization• KPI Deliverables• Customer Information• Pricing Schedules• Work Approvals• Definitions
Connect MX – Integrated Model
FINANCE MANAGEMENT
•
Commercial Models•
Contract Set Up•
Calendars •
Invoice / Payments •
Bill/Revenue Cycle•
GL Accounts •
Currency / Taxes•
Financial Reporting & Compliance
•
Budget Accounting •
SG&A•
Labor
Accounting •
Expense Accounting
CUSTOMER MANAGEMENT
• Customer Agreements• Rules of Engagement• Entitlements• Response Plan Templates• SLAs• Criticality/Prioritization• KPI Deliverables• Customer Information• Pricing Schedules• Work Approvals• Definitions
Connect MX – Benefit analysisAssumptions:
© Copyright 2010 Johnson Controls, Inc. All rights reserved.Johnson Controls, Inc. Proprietary and Confidential Information. Any unauthorized use, copying or distribution is strictly prohibited.
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-Quantification assumes that all accounts have migrated to the new solution (no dual systems, no dual processes)-Quantification does not consider any off-setting costs to implement or set-up the new solution
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