hƯỚng dẪn Ứng dỤng donga mobile banking su dung... · – Điện thoại của khách...
TRANSCRIPT
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Hng dn s dng ng dng DongA Mobile Banking Trang 1/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
HNG DN NG DNG DONGA MOBILE BANKING 1. GII THIU: DongA Mobile Banking l ng dng mi ca Ngn Hng ng in T c
ci t trn cc in thoi di ng c h tr Java gip khch hng d dng thc hin cc giao dch
ti chnh mi lc mi ni.
1.1. iu kin s dng Mobile Banking:
Khch hng c ti khon th m ti DongA Bank.
Khch hng c ng k s dng SMS Banking hoc Mobile Banking
Khch hng dng mng in thoi di ng GSM (MobiFone, VinaPhone, Viettel,
Vietnamobile v Beeline)
Ghi ch: Mng Vietnamobile v Beeline hin ti mi trin khai cho u s 8149.
Khch hng c ng k s dng Th Xc Thc xc thc cc giao dch ti chnh (i vi
phng thc kt ni GPRS/ WIFI)
in thoi ca khch hng ci ng dng Mobile Banking ca DAB
1.2. Phng thc truyn d liu:
Theo chun SMS
Theo chun GPRS (xc thc qua Th Xc Thc)
Tch hp ng dng Mobile Banking trn SIM in thoi di ng (trin khai sau)
1.3. c im ca ng dng:
Giao din thn thin, d dng (tng t giao din Internet Banking)
ng dng khng lu mt m (password)
Cc lnh, giao dch gi i, nhn v c m ha m bo tnh an ninh, bo mt.
1.4. Ci t ng dng:
Download trn website chnh ca DongA Bank (www.dongabank.com.vn), website Internet
Banking (https://ebanking.dongabank.com.vn)
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Hng dn s dng ng dng DongA Mobile Banking Trang 2/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
Ci t qua tin nhn MMS (tng t nh vic ti nhc chung, hnh nh bng tin nhn MMS)
son tin nhn theo c php gi n s 1900545464 hoc 8149 ti ng dng DongA Mobile
Banking v in thoi di ng
C php: DABMB (Dnh cho tt c cc dng in thoi dng chung nh SamSung, Nokia,
LG, Sony Ericsson....)
C php: DABMB WM (Dnh cho cc dng in thoi h tr h iu hnh Windows Mobile
5.0 tr v sau)
C php: DABMB MOTO (Dnh cho in thoi Motorola)
Ci t qua wap: Trong mc Browser trn in thoi di ng khch hng c th nhp 1 trong
2 ng link sau:
Nhp ng link: http://mb.dongabank.com.vn/caidat hoc
Nhp ng link: http://mb.dongabank.com.vn. Mn hnh tip theo hin th link: "Cai dat ung
dung DongA Mobile Banking" Khch hng click vo link ny (tng ng vi vic vo trc
tip link http://mb.dongabank.com.vn/caidat) khch hng ci t phin bn tng ng vo
in thoi.
2. QUY CHUN CHUNG
Cc nt chc nng trn mn hnh Mobile Banking:
+ Chon: dng chn Dch v/ Nh cung cp/ Mnh gi/...
+ Tiep tuc: chuyn sang bc k tip ca giao dch ang thc hin
+ Tro ve: quay v mn hnh Menu trc
+ Thoat: ng ng dng Mobile Banking
Mn hnh: c cc loi mn hnh
+ Mn hnh chn: Khch hng chn mt trong nhiu ty chn ca dch v ang thc hin
v bm Chon chuyn sang bc k tip.
+ Mn hnh nhp d liu: Khch hng nhp thng tin (s ti khon, s tin giao dch,...)
vo cc text, bm Tiep tuc sang bc k tip
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Hng dn s dng ng dng DongA Mobile Banking Trang 3/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
+ Mn hnh Nhp Mt m: lun lun bc cui cng trc khi giao dch chnh thc
c thc hin. Lu : Sau mi mn hnh Nhp mt m, ty theo loi my in thoi di
ng s c cu thng bo xc nhn vic gi tin n tng i 1900 545464 hoc 8149 --->
bm Yes tip tc giao dch. (V d: Send a message to 1900545464; ...want to send a
message to 1900545464..may cost you money. Do you want to allow this?;...)
Lu : i vi cc loi giao dch c nhiu i tc (nh thanh ton trc tuyn, np tin in
t, thanh ton ha n): khi ng hp tc thm i tc no, s cp nht thm tn i tc
trong menu chn nh cung cp ca tng dch v
3. HNG DN NG K, KCH HOT
3.1. Mt s trng thi Sim in thoi v ng dng DongA Mobile Banking trong qu trnh ng k
3.1.1. Trng thi Sim (S in thoi) s dng:
ST cha ng k dch v SMS Banking hoc Mobile Banking
ST ang s dng dch v SMS Banking
3.1.2. Trng thi ca ng dng Mobile Banking
Va c ci t, cha kch hot (active) dch v Mobile Banking: mn hnh MB u tin
lun l mn hnh ng k s dng Mobile Banking (chn phng thc kt ni d liu).
c ci t, c kch hot (active) dch v Mobile Banking: nu m ng dng, khch
hng c th thy ngay c menu dch v Mobile Banking.
3.2. Chi tit:
Trng hp in thoi cha ci ng dng MB
in thoi va c ci ng dng nhng cha
kch hot MB
in thoi kch hot ng dng MB
S in thoi cha ng k SMS/ MB
- Ci ng dng cho in thoi - ng k dch v SMS/MB ti CN/PGD ca DAB - DAB gi mt m ban u qua SMS v KH i mt m mi theo c php quy nh. - Dng mt m SMS mi
- ng k dch v SMS/ MB ti CN/PGD ca DAB v i mt m theo c php quy nh. - Dng mt m SMS mi ng k dch v MB trn ng dng (kch hot
-ng k dch v SMS/MB ti CN/PGD ca DAB v i mt m theo c php quy nh. - Dng mt m SMS mi ng k dch v MB trn ng dng (kch hot
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Hng dn s dng ng dng DongA Mobile Banking Trang 4/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
Trng hp in thoi cha ci ng dng MB
in thoi va c ci ng dng nhng cha
kch hot MB
in thoi kch hot ng dng MB
ng k dch v MB trn ng dng (kch hot ng dng v m ha theo mt m mi)
ng dng v m ha mt m mi)
ng dng v m ha theo mt m mi)
S in thoi ang dng SMS Banking /MB
- Ci ng dng cho in thoi - Dng mt m SMS ng k dch v MB trn ng dng (kch hot ng dng)
- Dng mt m SMS ng k dch v MB trn ng dng (kch hot ng dng)
- Khng cn ng k ti CN/PGD ca DAB - ng k dch v MB ti Menu Tin ch
3.3. Cc trng hp khch hng cn i mt m trc khi kch hot Mobile Banking:
Khch hng cha tng s dng SMS Banking v mi ng k Mobile Banking ti quy giao
dch.
Khch hng qun mt m SMS Banking v yu cu reset li mt m.
C php i mt m qua SMS Banking: DAB MM [Mt m c] [Mt m mi]
3.4. Mt s lu i vi khch hng s dng DongA Mobile Banking
Ngay khi khch hng ng k thnh cng ng dng DongA Mobile Banking, mi yu cu
xut pht t s in thoi ng k Mobile Banking gi n tng i 1900545464 hoc 8149
v ngc li s c m ha m bo an ninh.
Mi giao dch xut pht t s in thoi ng k thnh cng v thc hin trn DongA
Mobile Banking s c DAB phn hi ngay trn ng dng.
Cc thng bo t DAB (Thng bo thay i s d; M xc thc giao dch Internet Banking;
Thu ph 9,900 hng thng; Thu ph thng nin th a nng; Thng bo thanh ton t ng
tin in, Nc, in thoi, Internet;...) vn s c gi bng SMS nh trc.
C mt s trng hp giao dch thc hin trn DongA Mobile Banking nhng thng tin phn
hi t DAB di dng SMS trong Inbox ca in thoi. Tin nhn ny khng th xem c do
b m ha ---> Khch hng c th thc hin li giao dch vo lc khc hoc chuyn sang
giao dch bng SMS Banking, Internet Banking.
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Hng dn s dng ng dng DongA Mobile Banking Trang 5/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
4. MN HNH DONGA MOBILE BANKING
4.1. ng k kch hot (i vi in thoi ci ng dng DongA Mobile Banking) Trng hp 1: Khch hng dng mt m SMS Banking/ S TD (nu c) ng k Mobile
Banking
Trng hp 2: Khch hng ng k thnh cng MB (trn mt in thoi khc kch
hot ng dng) & in thoi c kch hot ng dng: khch hng s nhn thy Menu
chnh ngay khi m ng dng DongA Mobile Banking. Khch hng ch cn nhp ng mt m
SMS ca mnh cho mi giao dch thc hin.
Trng hp 3: Khch hng cha ng k SMS Banking - in thoi ci ng dng cha
c kch hot MB/ kch hot MB, khch hng s nhn c phn hi t DAB (ni dung
Help) qua SMS nu nhp liu vo nhp mt m.
b) Kt ni SMS
DONGA MOBILE BANKING
Tra cuu so du Liet ke giao dichChuyen khoanMua the tra truoc Th.toan truc tuyen Nap tien dien tuTh.toan hoa don Khoa/ Mo khoa TK Hop thu den Doi mat ma Tien ich
Chon Thoat
1 2
DK UNG DUNG
Ngan hang Dong A xin kinh chao quy khach. Vui long chon hinh thuc ket noi de dang ky va su dung ung dung. De thay doi quy khach vao Tien ich
Chon hinh thuc ket noi:SMSGPRS/WIFI
Dang ky Thoat
DK UNG DUNG
Ung dung dang dung SMS de de ket noi du lieu.Vui long nhap Mat ma SMS Banking de dang ky ung dung
Nhap mat ma
Gui den tong dai so:8149
Dang ky Tro ve
1900545464
DK UNG DUNG
[12/11/2009 10:20]
Dang ky ung dung thanh cong.
Tiep tuc Tro ve
******
b) Kt ni GPRS/ WIFI
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Hng dn s dng ng dng DongA Mobile Banking Trang 6/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
3
4.2. Tra cu s d
4.3. Lit k giao dch a) Kt ni SMS: Tra cu c 3 giao dch gn nht
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Hng dn s dng ng dng DongA Mobile Banking Trang 7/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
b) Kt ni GPRS/WIFI: Tra cu c chi tit 10 giao dch gn nht.
DONGA MOBILE BANKING
Tra cuu so duLiet ke giao dich Chuyen khoan Mua the tra truoc Th.toan truc tuyen Nap tien dien tuTh.toan hoa don Khoa/ Mo khoa TK Hop thu den Doi mat ma Tien ich
Chon Thoat
21
LK GIAO DICH
Nhap Mat ma:
Tiep tuc Tro ve
LK GIAO DICH [12/11/2009 12:00] 1. 12/11/09 11:36, C/Khoan tu TK The den TK-0101123456 NGUYEN VAN A (TRA TIEN): -100,0002. 10/11/09 08:09, nhan tien chuyen khoan tu TK-0102456789 LE THI B: +200,0003. 05/11/09 09:15, Nhap lai vao TK The: - 54,0004. xxx.
Thoat Tro ve
4.4. Chuyn khon a) Kt ni SMS
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Hng dn s dng ng dng DongA Mobile Banking Trang 8/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
DONGA MOBILE BANKING
Tra cuu so du Liet ke giao dichChuyen khoan Mua the tra truoc Th.toan truc tuyen Nap tien dien tuTh.toan hoa don Khoa/ Mo khoa TK Hop thu den Doi mat ma Tien ich
Chon Thoat
1 2
3
4
CHUYEN KHOAN
Tai khoan/ So the nhan
So tien (VND):
Ghi chu giao dich:
Tiep tuc Tro ve
0101001122
500,000
CHUYEN KHOAN
Quy khach muon chuyen 500,000 VND cho tai khoan 0101001122
Nhap Mat ma:
Tiep tuc Tro ve
CHUYEN KHOAN
[12/11/2009 12:00]
CK 500,000 VND cho TK 0101001122 [Nguyen Van A]. Vui long nhan xac thuc trong 10 phut de hoan tat giao dich.
Xac thuc Tro ve
CHUYEN KHOAN
[12/11/2009 12:01]
Giao dich thanh cong. Quy khach vua CK 500,000 VND cho TK 0101001122 [Nguyen Van A].
Thoat Tro ve
Tra tien mua hang
b) Kt ni GPRS/ WIFI
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Hng dn s dng ng dng DongA Mobile Banking Trang 9/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
1 2
3
CHUYEN KHOAN
Tai khoan/ So the nhan
So tien (VND):
Ghi chu giao dich:
Tiep tuc Tro ve
0101001122
500,000
CHUYEN KHOAN
Quy khach muon chuyen 500,000 VND cho tai khoan 0101001122. Vui long
Nhap Mat ma:
Tiep tuc Tro ve
CHUYEN KHOAN [12/11/2009 14:45]CK 500,000 VND cho TK 0101001122 [Nguyen Van A]. Vui long nhap ma xac thuc theo vi tri 2 o so 1E, 6C tren The Xac Thuc trong 10 phut de hoan tat giao dich Nhap vi tri o 1E:
Nhap vi tri o 6C
Xac thuc Tro ve
CHUYEN KHOAN
[12/11/2009 14:46]
Giao dich thanh cong. Quy khach vua CK 500,000 VND cho TK 0101001122 [Nguyen Van A].
Thoat Tro ve
******
4
3
DONGA MOBILE BANKING
Tra cuu so du Liet ke giao dichChuyen khoanMua the tra truoc Th.toan truc tuyen Nap tien dien tuTh.toan hoa don Khoa/ Mo khoa TK Hop thu den (0/1) Doi mat ma Tien ich
Chon Thoat
Tra tien mua hang
4.5. Mua th tr trc: a) Kt ni SMS
-
Hng dn s dng ng dng DongA Mobile Banking Trang 10/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
3
6
b) Kt ni GPRS/ WIFI
-
Hng dn s dng ng dng DongA Mobile Banking Trang 11/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
3
63
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Hng dn s dng ng dng DongA Mobile Banking Trang 12/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
Mn hnh kt qu mua th tr trc khc: Internet Card in thoi tr trc Phone & Internet Card
4.5. Lit k mua th tr trc:
3
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Hng dn s dng ng dng DongA Mobile Banking Trang 13/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
Notes: - Lit k mua th thng qua phng thc kt ni SMS: lit k 01 giao dch gn nht - Lit k mua th thng qua phng thc kt ni GPRS/WIFI: lit k 10 giao dch gn nht.
4.6. Thanh ton trc tuyn: Khch hng va hon tt t hng trn website bn hng v chn
Thanh ton qua SMS Banking/Mobile Banking, DAB hin ngay mn hnh thng bo n hng cn thanh ton (mn hnh 1 ca Trng hp 1) v c 2 trng hp xy ra:
4.6.1. Trng hp 1: Khch hng ng thanh ton n hng ngay a) Khch hng ang m ng dng v nhp ng mt m cho mt giao dch trc
V d: Khch hng va hon tt mua hng trn website http://www.hlink.vn ca H Linh v chn
thanh ton bng th ng qua SMS/ Moblie Banking cho n hng HLS4325.
b) Khch hng ng mn hnh ng dng; hoc ang m ng dng nhng cha thc
hin mt giao dch; hoc cha nhp ng mt m cho mt giao dch V d: Khch hng va hon tt mua hng trn website http://www.hlink.vn ca H Linh v chn thanh ton bng th ng qua SMS/ Moblie Banking cho n hng HLS4325.
4.6.2. Trng hp 2: Khch hng thanh ton n hng vo thi im khc
-
Hng dn s dng ng dng DongA Mobile Banking Trang 14/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
V d: Thanh ton n hng s HLS4325 ca H Linh.
a) Kt ni SMS
DONGA MOBILE BANKING
Tra cuu so duLiet ke giao dichChuyen khoanMua the tra truocTh.toan truc tuyenNap tien dien tuTh.toan hoa donKhoa/ Mo khoa TKHop thu denDoi mat maTien ich
Chon Thoat
TT TRUC TUYENHA LINH
[24/05/2010 13:10]
Thanh toan 29,370 VND cho don hang HLS4325Vui long xac thuc trong 10 phut de hoan tat giao dich
Xac thuc Tro ve
TT TRUC TUYENHA LINH
Nhap ma don hang
Tiep tuc Tro ve
TT TRUC TUYENHA LINH
Quy khach muon thanh toan cho Ma don hang HLS4325.
Nhap mat ma
Tiep tuc Tro ve
HLS4325
TT TRUC TUYENHA LINH
[24/05/2010 13:15]
Quy khach da thanh toan 29,370 VND cho don hang HLS4325
Thoat Tro ve
1 2
3
45
TT TRUC TUYENHa LinhVNSuperMarkLac VietESCNhac Cua TuiPayportDNAFiboVinaPrepaidOnePayVASCPAYOOVNG Corporation
Chon Tro ve
b) Kt ni GPRS/ WIFI
-
Hng dn s dng ng dng DongA Mobile Banking Trang 15/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
45
1 2
DONGA MOBILE BANKING
Tra cuu so duLiet ke giao dichChuyen khoanMua the tra truocTh.toan truc tuyenNap tien dien tuTh.toan hoa donKhoa/ Mo khoa TKHop thu denDoi mat maTien ich
Chon Thoat
TT TRUC TUYENHa LinhVNSuperMarkLac VietESCNhac Cua TuiPayportDNAFiboVinaPrepaidOnePayVASCPAYOOVNG Corporation
Chon Tro ve
TT TRUC TUYENHA LINH
Nhap ma don hang
Tiep tuc Tro ve
HLS4325
TT TRUC TUYENHA LINH
Quy khach muon thanh toan cho ma hang HLS4325. Vui long
Nhap Mat ma:
Tiep tuc Tro ve
TT TRUC TUYENHA LINH
Thanh toan 29,370 VND cho don hang HLS4325Vui long nhap ma xac thuc theo vi tri
2 o so C4, F6 tren The Xac Thuc trong 10 phut de hoan tat giao dich. Nhap vi tri o C4
Nhap vi tri o F6
Xac thuc Tro ve
TT TRUC TUYENHA LINH
[24/05/2010 13:15]
Quy khach da thanh toan 29,370 VND cho don hang HLS4325
Thoat Tro ve
4.7. Thanh ton ho n a) Kt ni SMS
-
Hng dn s dng ng dng DongA Mobile Banking Trang 16/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
DONGA MOBILE BANKING
Tra cuu so du Liet ke giao dichChuyen khoanMua the tra truoc Th.toan truc tuyen Nap tien dien tuTh.toan hoa don Khoa/ Mo khoa TK Hop thu den Doi mat ma Tien ich
Chon Thoat
TT HOA DON
Dien InternetNuoc Dien thoai di dong Hoc phi Dien thoai co dinh DT co dinh & Internet
Chon Tro ve
TT HOA DON DIEN
[27/02/2009 21:12]
Thanh toan 185,000 VND tien dien ky 1,2/2009 cua Nguyen Van A. Vui long bam Xac thuc trong 10 phut de hoan tat giao dich.
Xac thuc Tro ve
TT HOA DON DIEN
Quy khach muon thanh toan tien dien cho hoa don PE060012345656 Nhap Mat ma:
******
Tiep tuc Tro ve
TT HOA DON - DIEN
[27/02/2009 21:12]
Quy khach da thanh toan 185,000 VND tien dien ky 1,2/2009 cua Nguyen Van A.
Thoat Tro ve
1
5
TT HOA DON
Thanh toan Liet ke thanh toan
Chon Tro ve
2
TT HOA DON DIEN
Ma khach hang:
Tiep tuc Tro ve
PE060012345656
TT HOA DON - DIEN
Dien - TP.HCM
Chon Tro ve
4
7
b) Kt ni GPRS/ WIFI
-
Hng dn s dng ng dng DongA Mobile Banking Trang 17/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
1
3
5
TT HOA DON
Thanh toan Liet ke thanh toan
Chon Tro ve
2
6
4
7
DONGA MOBILE BANKING
Tra cuu so du Liet ke giao dichChuyen khoanMua the tra truoc Th.toan truc tuyen Nap tien dien tuTh.toan hoa don Khoa/ Mo khoa TK Hop thu den Doi mat ma Tien ich
Chon Thoat
TT HOA DON
Dien InternetNuoc Dien thoai di dong Hoc phiDien thoai co dinh
DT co dinh & Internet
Chon Tro ve
TT HOA DON - DIEN
Dien - TP.HCM
Chon Tro ve
TT HOA DON DIEN
Ma khach hang:
Tiep tuc Tro ve
PE060012345656
TT HOA DON DIEN
Quy khach muon thanh toan tien dien cho hoa don PE060012345656
Nhap mat ma
Tiep tuc Tro ve
XAC THUC TT HOA DON DIEN
[27/02/2009 21:12]Thanh toan 185,000 VND tien dien ky 1,2/2009 cua Nguyen Van A. Vui long nhap ma xac thuc theo vi tri 2 o so C4, F6 tren The Xac Thuc trong 10 phut de hoan tat giao dich. Nhap vi tri o C4
Nhap vi tri o F6
Xac thuc Tro ve
TT HOA DON - DIEN
[27/02/2009 21:12]
Quy khach da thanh toan 185,000 VND tien dien ky 1,2/2009 cua Nguyen Van A. Cam on quy khach da su dung dich vu cua DAB!
Thoat Tro ve
c). Lit k thanh ton ha n: Mn hnh lit k thanh ton ha n thng qua kt ni GPRS/WIFI (10 giao dch gn nht)
-
Hng dn s dng ng dng DongA Mobile Banking Trang 18/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
3
Notes: - Lit k thanh ton ha n thng qua kt ni SMS: lit k 01 giao dch gn nht - Lit k thanh ton ha n thng qua kt ni GPRS/WIFI: lit k10 giao dch gn nht
4.8. Np tin in t: V d: Np 100.000 VND cho thu bao di ng tr trc 0913123456 ca VinaPhone
a) Kt ni SMS
-
Hng dn s dng ng dng DongA Mobile Banking Trang 19/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
3
6
b) Kt ni GPRS/ WIFI
-
Hng dn s dng ng dng DongA Mobile Banking Trang 20/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
3
6
c). Lit k np tin in t: Mn hnh minh ha lit k giao dch np tin in t thng qua kt ni GPRS/WIFI ( 10 giao dch gn nht)
-
Hng dn s dng ng dng DongA Mobile Banking Trang 21/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
3 Notes: - Lit k np tin thng qua kt ni SMS: lit k 01 giao dch gn nht - Lit k np tin thng qua kt ni GPRS/WIFI: lit k 10 giao dch gn nht
4.9. Kha/ M kha ti khon Th: 4.9.1. Kha ti khon Th
-
Hng dn s dng ng dng DongA Mobile Banking Trang 22/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
4.9.2. M kho Ti khon Th:
-
Hng dn s dng ng dng DongA Mobile Banking Trang 23/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
4.10. Hp th n (X/Y): X: S tin nhn cha c.
Y: Tng s tin nhn trong Hp th n. S tin ti a lu trong Hp th n: 10 tin.
Ngy /thng nm & Gi/pht hin th trn mi ni dung tin nhn theo ch Ngy - gi trn
in thoi di ng c ci t, khng phi l ngy gi do h thng ng ghi nhn.
DONGA MOBILE BANKING
Tra cuu so du Liet ke giao dichChuyen khoanMua the tra truoc Th.toan truc tuyen Nap tien dien tu Th.toan hoa don Khoa/ Mo khoa TKHop thu den (2/4) Doi mat maTien ich
Chon Thoat
HOP THU DEN
Thanh toan 120,000 VND cho
TK 0101002233 da thay doiTK 0101002233 da thay doiNap 100,000 VND vao TK
Xem Tro ve
HOP THU DEN
[ 19/05/2008 08:15]
Thanh toan 120,000 VND cho don hang 4567. Vui long bam xac thuc trong 10 phut de hoan tat giao dich
Xoa Tro ve
1
HOP THU DEN
Nhap Mat ma:
Tiep tuc Tro ve
2
3
Lu : Mn hnh list message (MH3) khng hin th s in thoi tng i 1900 545464, 8149 dng thng bo message l thng tin u tin ca ni dung tin nhn giao dch (20 k t). Khi nhp sai mt m 3 ln trong Hp th n, ng dng s t ng thot.
4.11. i Mt m:
-
Hng dn s dng ng dng DongA Mobile Banking Trang 24/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
Lu :
Sau khi khch hng thc hin i mt m thnh cng, cc tin nhn trong Hp th n s c xa ht (do nhng tin nhn ny c m ha v gii m theo mt m c)
Sau khi i mt m thnh cng, khch hng s dng mt m mi i ny cho c Mobile Banking v SMS Banking.
4.12. Tin ch: 4.12.1. ng k ng dng
a) Kt ni SMS
3
-
Hng dn s dng ng dng DongA Mobile Banking Trang 25/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
b) Kt ni GPRS/ WIFI
TIEN ICH
Dang ky ung dung Huy DK ung dungPhuong thuc ket noi Cap nhat ung dung Tat / Bat am thanhTro giup
Tiep tuc Tro ve
DONGA MOBILE BANKING
Tra cuu so du Liet ke giao dichChuyen khoanMua the tra truoc Th.toan truc tuyen Nap tien dien tuTh.toan hoa don Khoa/ Mo khoa TK Hop thu den Doi mat ma Tien ich
Chon Thoat
1
DANG KY UNG DUNG
[19/5/2008 12:00]
Quy khach da dang ky thanh cong.
Thoat Tro ve
2
DK UNG DUNG
Ngan hang Dong A xin kinh chao quy khach. Vui long chon hinh thuc ket noi de dang ky va su dung ung dung. De thay doi quy khach vao Tien ich
Chon hinh thuc ket noi:SMSGPRS/ WIFI
Dang ky Thoat
3
5
DK UNG DUNG
Ung dung dang dung GPRS/ WIFI de ket noi du lieu. Quy khach vui long nhap So DTDD/ Mat ma SMS Banking de dang ky ung dung Nhap so DTDD:
Nhap Mat ma:
Dang ky Tro ve
0909123456
******
4
3
DK UNG DUNGQuy khach dang ky Mobile Banking tren kenh GPRS/WIFI.Vui long nhap ma xac thuc theo vi tri 2 o so: 1E, 6C tren The Xac Thuc trong vong 10 phut de hoan tat giao dich Nhap vi tri o 1E
Nhap vi tri o 6C
Tiep tuc Tro ve
******
******
4.12.2. Hy ng k ng dng:
4.12.3. Tr gip
-
Hng dn s dng ng dng DongA Mobile Banking Trang 26/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
4.12.4. Phng thc kt ni
a) Kt ni SMS
3
b) Kt ni GPRS/ WIFI
-
Hng dn s dng ng dng DongA Mobile Banking Trang 27/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
Trng hp cha ng k phng thc kt ni GPRS/ WIFI trc
TIEN ICH
Dang ky ung dung Huy DK ung dungPhuong thuc ket noiCap nhat ung dung Bat / Tat am thanhTro giup
Tiep tuc Tro ve
DONGA MOBILE BANKING
Tra cuu so du Liet ke giao dichChuyen khoanMua the tra truoc Th.toan truc tuyen Nap tien dien tu Th.toan hoa don Khoa/ Mo khoa TK Hop thu den Doi mat ma Tien ich
Chon Thoat
DK UNG DUNG
Ung dung hien dang su dung kenh SMS. Tong dai 8149 de ket noi du lieu
Chon hinh thuc ket noi:SMSGPRS/ WIFI
Dang ky Thoat
1 2
3
DK UNG DUNG
Ung dung se su dung GPRS/ WIFI de ket noi du lieu. Quy khach vui long nhap So DTDD/ Mat ma SMS Banking de dang ky ung dung Nhap so DTDD:
Nhap Mat ma:
Dang ky Tro ve
0909123456
******
DANG KY UNG DUNG
[26/03/2010 12:00]
Quy khach da dang ky thanh cong.
Thoat Tro ve
5
3
DK UNG DUNGQuy khach dang ky Mobile Banking tren kenh GPRS/WIFI.Vui long nhap ma xac thuc theo vi tri 2 o so: 1E, 6C tren The Xac Thuc trong vong 10 phut de hoan tat giao dich Nhap vi tri o 1E
Nhap vi tri o 6C
Tiep tuc Tro ve
******
******
4
Trng hp ng k phng thc kt ni GPRS/ WIFI trc
-
Hng dn s dng ng dng DongA Mobile Banking Trang 28/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
TIEN ICH
Dang ky ung dung Huy DK ung dungPhuong thuc ket noiCap nhat ung dung
Bat / Tat am thanhTro giup
Tiep tuc Tro ve
DONGA MOBILE BANKING
Tra cuu so du Liet ke giao dichChuyen khoanMua the tra truoc Th.toan truc tuyen Nap tien dien tu Th.toan hoa don Khoa/ Mo khoa TK Hop thu den Doi mat ma Tien ichChon Thoat
PHUONG THUC KET NOI
Ung dung hien dang su dung kenh SMS. Tong dai 8149 de ket noi du lieu
Chon hinh thuc ket noi:SMSGPRS/ WIFI
Dang ky Thoat
1 2
PHUONG THUC KET NOI
Ung dung se su dung kenh GPRS/ WIFI, so DTDD 0909123456 de ket noi du lieu. De thay doi so DTDD, quy khach vui long dang ky lai ung dung tren kenh GPRS/WIFI
Dang ky Tro ve
4.12.6 Cp nht ng dng p dng i vi in thoi c kt ni GPRS/WIFI , khch hng vo menu Tien ich chn Cap nhat ung dung v ti v phin bn mi nht ca ng dng DongA Mobile Banking.
4.12.7 Bt / tt m thanh Khch hng vo menu Tien ich click chn Bat am thanh hoc Tat am thanh th mn hnh s hin th: Da bat am thanh hoc Da tat am thanh.
Ghi ch: nu ng dng ang bt m thanh th s hin th Tat am thanh v ngc li l Bat am thanh khi ang tt.
-
Hng dn s dng ng dng DongA Mobile Banking Trang 29/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
4.13. Cc trng hp bo li Trng hp 1: Bo li chung cho tt c cc dch v
Trng hp 2: Bo li chung cc giao dch ti chnh
(TN DCH V)
[19/05/2008 12:00]
Tai khoan dang bi khoa. Quy khach vui long thuc hien giao dich vao luc khac!
Thoat Tro ve
1. TK dang kha
(TN DCH V)
[19/05/2008 12:00]
Giao dich khong thanh cong. So tien trong tai khoan khong du de thuc hien giao dich hoac tai khoan bi khoa
Thoat Tro ve
2. SD < S tin giao dch
(TN DCH V)
[19/05/2008 12:00]
So tien vuot qua han muc quy dinh trong ngay. Xin vui long thuc hien lai giao dich
Thoat Tro ve
3. Hn mc < S tin giao dch
(TN DCH V)
[19/05/2008 12:00]
Da qua 10 phut xac thuc hoan tat giao dich. Vui long thuc hien lai giao dich!
Tro ve
4. Xc nhn GD sau 10 pht
Trng hp 3: Cc mn hnh bo li theo tng c im ring ca dch v
-
Hng dn s dng ng dng DongA Mobile Banking Trang 30/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
MUA THE Viettel
[19/05/2008 12:00]
Menh gia the quy khach chon hien da het. Vui long chon cac menh gia sau cua Viettel Mobile: 10, 20, 30, 50,100, 200, 300, 500
Thoat Tro ve
1.Ht th
LK MUA THE MobiFone
[19/05/2008 12:00]
Khong co giao dich!
Tro ve
2. Khng c GD Mua th lit k
TT TRUC TUYEN HA LINH
[19/05/2008 12:00]
Khong tim thay don hang. Vui long kiem tra lai ma don hang!
Tro ve
1.Sai m n hng
TT TRUC TUYEN HA LINH
[19/05/2008 12:00]
Don hang HLS4325 da duoc thanh toan. Vui long kiem tra
lai!
Tro ve
2.n hng c thanh ton trc
-
Hng dn s dng ng dng DongA Mobile Banking Trang 31/31
Ngn hng ng Hi s: 130 Phan ng Lu Phng 3, Qun Ph Nhun, Tp.HCM Tel: (84-8) 3995 1483 Fax: (84-8) 3995 1614 SWIFT: EACBVNVX www.dongabank.com.vn
Trng hp 3: trng hp bo li khc ca dch v Kha/M TK v dch v i Mt m
KHOA TK
[19/05/2008 12:00]
Tai khoan da duoc khoa thanh cong
Thoat
MO KHOA TK
[19/05/2008 12:00]
Tai khoan da duoc mo khoa thanh cong
Thoat
1. TK c Kha trc
2. TK c M kha trc
DOI MAT MA
[19/05/2008 12:00]
Mat ma khong chinh xac
Tro ve
2. Mt m c khng hp l
DOI MAT MA
[19/05/2008 12:00]
Xac nhan mat ma moi khong dung. Vui long nhap lai
Tro ve
1. Xc nhn mt m mi khng ng