human resource management (in tata motors)
TRANSCRIPT
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By:- Urmilesh. C. TiwariB.Com(P)
3032
Human ResourceManagement
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Human Resources Management
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Recruitment
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The process by which a job vacancy is identified and potential employees are notified.
The nature of the recruitment process is regulated and subject to employment law.
Main forms of recruitment through advertising in newspapers, magazines, trade papers and internal vacancy lists.
Recruitment
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Job description – outline of the role of the job holder
Person specification – outline of the skills and qualities required of the post holder
Applicants may demonstrate their suitability through application form, letter or curriculum vitae (CV)
Recruitment
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Selection
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The process of assessing candidates and appointing a post holder
Applicants short listed – most suitable candidates selected
Selection process – varies according to organisation:
Selection
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Interview – most common methodPsychometric testing – assessing the personality
of the applicants – will they fit in?Aptitude testing – assessing the skills
of applicantsIn-tray exercise – activity based around what the
applicant will be doing, e.g. writing a letter to a disgruntled customer
Presentation – looking for different skills as well as the ideas of the candidate
Selection
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Employment Legislation
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Even in a small business, the legislation relating to employees is important – chemicals used in a hairdressing salon for example have to be carefully stored and handled to protect employees.
Increasingly important aspect of the HRM role
Wide range of areas for attention
Adds to the cost of the business
Employment Legislation
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DiscriminationCrucial aspects
of employment legislation: Race Gender Disability
Disability is no longer an issue for employers to ignore, they must take reasonable steps to accommodate and recruit disabled workers.
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Discipline
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Firms cannot just ‘sack’ workersWide range of procedures and steps
in dealing with workplace conflictInformal meetingsFormal meetingsVerbal warningsWritten warningsGrievance proceduresWorking with external agencies
Discipline
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Development
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Developing the employee can be regarded as investing in a valuable assetA source of motivationA source of helping the employee fulfil
potential
Development
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Training
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Similar to development:Provides new skills for the employeeKeeps the employee up to date
with changes in the fieldAims to improve efficiencyCan be external or ‘in-house’
Training
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Rewards Systems
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The system of pay and benefits used by the firm to reward workers
Money not the only methodFringe benefitsFlexibility at workHolidays, etc.
Rewards Systems
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Trade Unions
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Importance of building relationships with employee representatives
Role of Trade Unions has changedImportance of consultation
and negotiation and working with trade unions
Contributes to smooth change management and leadership
Trade Unions
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Productivity
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Measuring performance:How to value the workers contributionDifficulty in measuring some types of output
– especially in the service industryAppraisal
Meant to be non-judgmental Involves the worker and a nominated appraiser Agreeing strengths, weaknesses and ways forward
to help both employee and organisation
Productivity
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“One now reads of six varieties of leadership, four approaches to negotiation, and thirty-four personality types that the shrewd practitioner of human resources should discern.”
Gardner (2006)
“The days of simply maintaining personnel files and advising on hiring, firing and compensation are long gone for HR professionals. Today they fulfill a variety of roles that require knowledge and competencies in areas that were foreign to them in the past.”
Salvatore et al. (2005)
What About the Contemporary HR Practitioner?
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Human Resource Management In TATA Motors Inc.
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HR PHILOSOPHYCaring, Show respect, Compassion &
Humanity for colleagues
Work cohesively with colleagues across the groups
Encourage self sufficiency
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HR POLICIESExecutive Selection Scheme (ESS). It is a fast track programme for accelerated growth of high potentials professionals.Selected candidates join high level in terms of
promotion & learning.Project based training programme. 4 months training at IIM.Rewarded with golden peacock national
training award.
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HR STRATEGIESHiring practices
Reorganizing structure
Maintaining the morale to work hard
No salary cut
Reducing incentives
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Going Through The Subject Of Human Resource Management I Came To The Conclusion That For Achieving Greater Success An Organization Must Hire Professional Hr Executive And Managers Along With A Great Method Of Utilizing Human Resource.
The More Complicated The Method, Lesser Will Be The Scope Of Success.
Conclusion