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HUMAN RELATIONSPart - I

By Ganesh K. Bhorkade

Dy. Registrar, IIT Bombay

WHAT IS HUMAN RELATIONS

Human relations is art of getting along with different kind of people.

WHAT IS HUMAN RELATIONS

It is a art and science of building effective relationship.

WHAT IS HUMAN RELATIONS

Human Relations is not just getting people like you.

WHAT IS HUMAN RELATIONS

It involves the ability to resolve unpleasant situation.

WHAT IS HUMAN RELATIONS

To understand the reasons for others reactions.

To rebuild a deteriorating relationship.

WHAT IS HUMAN RELATIONS

WHY HUMAN RELATIONS ARE SO

IMPORTANT, NOW A DAYS

Why human Relations are so important, now a days?

Prime objective of most of the organizations in the world is to serve the

human being in a better way.

Why human Relations are so important, now a days?

In many organizations, major problems are human problems, most of them are

created by the humans & are to be solved by them only.

Why human Relations are so important, now a days?

People skills are more important than any other skills to serve the people in a better way.

Modern Digital Age

Very Large impact of electronic gadgets such as Mobile, Laptop & Computers on working style &

human relations.

Modern Digital Age :

In some organizations, employees need not to be in office for work.

Facebook, Twitter, Whatsapp, Skype becomes essential parts of Human

Relations.

Excessive Use of Information Technology is one of the reason for keeping us away from each other.

Diversity in employees at workplace is increasing day by day.

Abraham Maslow (1908-1970)

Self-actualization TheorySelf-actualization TheoryTheory of Hierarchy of Needs

(Theory of motivation)

Maslow's Theory of NeedMaslow’s Assumptions

Human Natureis basically good,

not evil.

Central Human Motive

Self-Actualization

Maslow's Theory of NeedMaslow’s Assumptions

Central Human Motive

Self-Actualization

1. Physiological & Survival Needs

2. Safety Needs

3. Love, Belongingness, Affection

4. Esteem Needs

5. Self-Actualization

Maslow's Theory of Need

1.1. PHYSIOLOGICAL & SURVIVAL NEEDS PHYSIOLOGICAL & SURVIVAL NEEDS

Food

Water

Clothing

Shelter

2.2. SAFETY NEEDS SAFETY NEEDS

3. 3. LOVE, LOVE, AFFECTION, AFFECTION,

BELONGINNESS BELONGINNESS NEEDSNEEDS

4. 4. ESTEEM NEEDS ESTEEM NEEDS

5. SELF ACTUALIZATION5. SELF ACTUALIZATION

MoralityCreativity Problem SolvingSelf-fulfillmentLack of prejudiceAcceptance of Fact

Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs

PHYSIOLOGICAL OR SURVIVAL NEEDS

MOST NEEDS HAVE TO DO WITHMOST NEEDS HAVE TO DO WITHSURVIVAL PHYSICALLY ANDSURVIVAL PHYSICALLY AND

PSYCHOLOGICALLYPSYCHOLOGICALLY

Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs

PHYSIOLOGICAL OR SURVIVAL NEEDS

SAFETY NEEDS

ON THE WHOLE AN INDIVIDUALON THE WHOLE AN INDIVIDUALCANNOT SATISFY ANY LEVELCANNOT SATISFY ANY LEVELUNLESS NEEDS BELOW AREUNLESS NEEDS BELOW ARE

SATISFIEDSATISFIED

Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs

PHYSIOLOGICAL OR SURVIVAL NEEDS

SAFETY NEEDS

LOVE, AFFECTION, AND BELONGINGNESS NEEDS

Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs

PHYSIOLOGICAL OR SURVIVAL NEEDS

SAFETY NEEDS

LOVE, AFFECTION, AND BELONGINGNESS NEEDS

ESTEEM NEEDS

Maslow’s Hierarchy of NeedsMaslow’s Hierarchy of Needs

SELF-SELF-ACTUALIZATIONACTUALIZATION

NEEDNEEDFORFOR

MASLOW EMPHASIZES NEED MASLOW EMPHASIZES NEED FOR SELFFOR SELF

ACTUALIZATION ISACTUALIZATION ISA HEALTHY INDIVIDUAL’S A HEALTHY INDIVIDUAL’S

PRIMEPRIMEMOTIVATIONMOTIVATION