The Caribbean Development Bank

United Nations Economic Commission for Latin America and the Caribbean (UNECLAC)

Turks and Caicos Islands Investment Agency

“Development Banking in the Caribbean: 

Towards a Regional Approach”

Providenciales, Turks and Caicos IslandsNovember 23-24, 2006

Investigación y Análisis Financiero SRL

Revised IssueApril 2014

Human Resources Development in Financial Development Institutions-

FDI’s

Aurelio R. SusanoALIDE

Agenda

• Human Resources Development Concept

• Latin American FDI’s: Actual Background

• Overview on HRD

Human Resource Development

HRD provides programs which orient, train, and develop the employees of the FDI’s by improving the skills, knowledge, abilities, and competencies necessary for individual and organizational efficiency and productivity as well as personal career growth.

Latin American FDI’s: Actual Background

• Two Models: 1st and 2nd floor banking• Cultural and Technical changes on FDI’s• A new perspective on HR management• HRD is a Key factor on FDI’s

performance

OverviewRoles and responsibilities from:

• Board of Directors

• HRD Management

• Staff Training

Board of Directors (1)

• Corporate values

• Corporate policies

• Strategies for Short and Long Run

• Compliance on Labour Regulations

Board of Directors (2)• Corporate values• These are the ethical principles that lead the

corporate development for having good business practices

• Corporate policies• Policies that are guidelines of the business; in

particular labour policy that establishes the performance of persons in apply the tasks for each area of work performance.

Board of Directors (3)• Strategies for Short and Long Run• On human resources strategies to be applied

in the short and long-term business for the better development of the staff.

• Compliance on Labour Regulations• Establishment of the labour rules in the

business in accordance with the law and regulations on employment.

HRD Management (1)

• Corporate labour system• Way Out Personal Key• Identifying Personal Key• Front and Middle Office Needs• Back Office Requirements

HRD Management (2)• Corporate labour system• The development of the human resource

management designs and guide their actions from the corporate labor system. Through this system, determine the tasks and efficient performance of the staff divided by directors, management and professionals.

• Way Out Personal Key• Design of key personnel respond to the system of

corporate work that sets major tasks for the business of the institution

HRD Management (3)• Identifying Personal Key• After made the design of key personnel, proceeds to

identify who the category of personal key and intended are given to represent the human capital of the institution as well as for future labour.

• Front and Middle Office Needs• The identification of key staff begins by establishing the

needs of the front and middle office for current and future performance of the entity.

• Back Office Requirements• In terms of the key personnel of the back office is

established from the requirements of each one of the offices for his current role as future

Staff Training

• Objectives

• Strategies

• Budgeting

• Promotions