human-centered design for digital health solutions: designing prime, an app for young patients with...
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Human-Centered Design for Digital Health Solutions: Designing PRIME, an App for Young Patients with Schizophrenia by Danielle Schlosser (UCSF) and Silvia Vergani (IDEO), co-hosted by the UCSF Center for Digital Health Innovation (CDHI) and the Health Tech Interest Group (HTIG).TRANSCRIPT
Human-Centered Design for Digital Health Solutions
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Danielle A. SchlosserPrincipal InvestigatorDepartment of [email protected]
Silvia VerganiPrincipal Design [email protected]
A few things about
11 LOCATIONS
IDEO FIRSTS
The first commercial mouse for Apple The first laptop computer for Grid Palm V
OUR OFFERING TODAY
PRODUCTS SERVICES
Scaling telemedicine in Indian villages
SPACES ORGANIZATIONS
Brigham and Women’s Presurgical and
Postpartum care redesign
USB Blood Glucose Monitor
Improved patient-provider flow
What is design
thinking?
Design thinking goes beyond making things look pretty
CustomerDesirability
Are we empathizing with our users?
Design thinking goes beyond making things look pretty
CustomerDesirability
Are we empathizing with our users?
Technical Feasibility
Can we buildour product?
Design thinking goes beyond making things look pretty
CustomerDesirability
Are we empathizing with our users?
Business Viability
Is the market need big enough
for our product?
Technical Feasibility
Can we buildour product?
Design thinking goes beyond making things look pretty
In-homeobservations
Design research is for empathy and inspiration
Design research is for empathy and inspiration
Analogous Research
Empathy immersions
Design research is for empathy and inspiration
How might we design digital health solutions that improve quality of life for patients with schizophrenia?
Schizophrenia is not just about hearing voices.It is also about social anxiety, lack of motivation, and getting stuck in negative thoughts.
We interviewed Carl and six other patients
Carl felt inspired to create a song out of the interview recording
We learned that our design should not lead with health
Now it is your turn!
BRAINSTORM RULES
Defer judgement
Encourage wild ideas
Build on the ideas of others
Stay focused on the topic
Hold one conversation at a time
Be visual
Go for quantity
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• Defer judgement• Encourage wild ideas• Build on the ideas of others• Stay focused on the topic• Hold one conversation at a time• Be visual• Go for quantity
Brainstorm Rules
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Choose your favorite idea from your post-its, take a picture of it and send it to:[email protected]
All ideas will be shared here:http://www.pinterest.com/drschlosser13/ucsf-dh-brown-bag