hughes corporate brochure
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Huges satellite brochureTRANSCRIPT
An EchoStar Company
Discover What’s Possible When
You See the World Differently
Hughes Network Systems, LLC (HUGHES)
is the world’s leading provider of satellite
broadband for home and offi ce, delivering
innovative network technologies, managed
services, and solutions for enterprises and
governments globally. HughesNet® is the
#1 high-speed satellite Internet service in
the marketplace, with offerings to suit
every budget. Hughes products employ
global standards approved by the TIA, ETSI,
and ITU organizations, including IPoS/DVB-S2,
RSM-A, and GMR-1. Headquartered outside
Washington, D.C., in Germantown, Maryland,
USA, Hughes operates sales and support
offi ces worldwide, and is a wholly owned
subsidiary of EchoStar Corporation (NASDAQ:
SATS), a premier global provider of satellite
operations and digital TV solutions.
Dear Customer:
Thinking differently is what drives innovation. At Hughes, innovation is both our commitment and our
passion—from operating HughesNet, the world’s #1 high-speed satellite Internet service for consumers
and small businesses, to providing market-leading managed network services for enterprises and
governments globally, to developing advanced broadband technologies and solutions for the world’s
premier operators. Now as part of EchoStar Corporation, the combined companies create a global
powerhouse in satellite-based digital video and broadband solutions and services.
Innovators make history. The Hughes legacy of innovation began over 25 years ago when we invented
the commercial very small aperture terminal (VSAT), and since then have been the technology and
market leader in satellite networks with more than 3.3 million systems shipped to customers in over
100 countries. Wal-Mart’s decision in 1984 to choose Hughes and implement the world’s fi rst enterprise
VSAT network was hailed by Fortune magazine as one of the top 20 strategic business decisions of
the twentieth century. Since then we’ve continually invested in expanding the capabilities and market
reach of broadband technologies and applications, and have become one of today’s leading providers
of managed network services to blue chip companies across all major verticals—including retail, oil/gas,
automotive, fi nancial services, lottery, and hospitality—and to governments for emergency preparedness,
telework, and defense/intelligence solutions, such as SATCOM on-the-move everywhere—including
land, maritime, and airborne. Our award-winning SPACEWAY® 3 satellite—the world’s fi rst with onboard
switching and routing—has powered a revolution in Ka-band technology, helping close the digital divide
by bringing high-speed, affordable Internet access to consumers and small businesses in North America
that are either unserved or underserved by terrestrial broadband technologies.
According to COMSYS® VSAT Reports published from 1988 to 2011, Hughes has consistently held
over 50 percent cumulative market share of the global VSAT business. We are also a major provider
of technologies, systems, and terminals to the world’s leading mobile satellite operators.
The future is in development today as Hughes engineers create the breakthroughs of tomorrow. Launched
on July 5, 2012 by Arianespace from Kourou, French Guiana, our Ka-band EchoStar® XVII satellite
with JUPITER™ high-throughput technology will be the cornerstone of HughesNet Gen4 high-speed
Internet service across North America. With well over 100 Gbps capacity, EchoStar XVII will bring a
media-rich world to over 1.5 million subscribers.
Our business is broadband, and we recognize that the true measure of our success is the impact we
make on people’s lives. That’s why we think differently. I invite you to fi nd out more and join us in our
journey of discovery.
Sincerely,
Pradman Kaul
President
The World’s Leading Provider of
Satellite Broadband for Home and Offi ce
CONNECT TO THE FUTURE2 3
Today, people around the world rely on the
Internet for everything from entertainment
to education, from online shopping to online
business, from news to social media. Hughes
was fi rst to develop satellite Internet technology
and operates the world’s largest high-speed
satellite Internet service, HughesNet—serving
over 659,000 subscribers in North America
as of mid-2012. And EchoStar XVII, our
next generation satellite with JUPITER
high-throughput technology, was launched
in mid-2012 to bring higher speeds and more
choices to over 1.5 million more consumers
and small businesses in North America.
The Dinodig Project of
Southwestern Adventist
University depends on
HughesNet high-speed
satellite Internet to send
detailed data and images
of dinosaur excavations
from a remote quarry
site in eastern Wyoming.
Connecting Laney Honey
to its customers and dis-
tributors via HughesNet,
directly from its 40-acre
beekeeping farm in
rural Indiana, increased
productivity and sped up
the 30-year-old company’s
online marketing efforts.
Bringing the World Home
As part of the American
Recovery and Reinvestment Act
of 2009, Hughes was awarded
$58.7 million to bring high-
speed Internet to over 100,000
customers in areas unserved
and underserved by terrestrial
service. The Clarkson family in
rural West Virginia is just one of
many that have benefi ted from
this program.
Thanks to HughesNet,
Jonathan Meigs enjoys a
rural lifestyle while running
Meigs Media Group, a media
consulting and advertising
production business with
employees 100 miles away
in New York City.
High-speed, always-on
HughesNet connectivity
helped Alabama-based
Producers Gin streamline
their business operations
to receive more shipping
orders and process
more receipts.
With HughesNet Gen4, customers
can do more of what they love to do online,
with faster speeds and more download
capacity than ever before.
HughesNet Gen4 is the next genera-
tion of high-speed satellite Internet.
It’s made possible by our network of
advanced satellites and comes backed
by award-winning customer service,
with plans and pricing to fi t every need
and budget.
Video Internet Social NetworkingMusic
Connecting Homes and Small Businesses
omers
ve to do online,
download
H
tio
It’s
CONNECT TO THE FUTURE4 5
Advanced Networks for
the Evolving Enterprise
Lottery – Hughes built and
operates one of the largest,
private IP networks in the
world for lottery giant GTECH
Corporation—with more than
97,000 sites. In the U.K.,
lottery operator Camelot Group
depends on Hughes for a
high-availability, managed
network solution that
combines cellular, DSL,
and satellite technologies
at over 28,000 locations.
Restaurants – Major restau-
rant chains such as Burger
King, YUM! Brands, and
Wendy’s depend on Hughes
managed networks to handle
millions of credit and debit
card transactions daily, and
provide Guest Wi-Fi services
at many thousands of sites.
Retail – Retail giants around
the world, such as TJ Maxx,
Carter’s, and Walgreens,
rely on Hughes managed
services to take care of their
networks while they take
care of business—providing
them with PCI compliance,
distance learning, and retail
digital signage.
Hospitality – Hughes
delivers customer-centric
applications like Guest
Wi-Fi, Digital Signage, and
Digital Concierge, as well
as managed broadband
connectivity to the hospitality
industry, including leading
brands like Best Western,
Choice Hotels, and
Wyndham International.
Oil and Gas – Hughes
provides enterprise-wide
network management
and solutions for energy
majors like BP, ExxonMobil,
Halliburton, and Shell across
the globe—connecting fi eld
offi ces and oil rigs, reducing
administrative costs, and
enhancing the customer
at-the-pump experience.
Banking – Innovative Hughes
managed network solutions
help banking and fi nancial
companies around the world,
such as Visa International
in Latin America, Banco de
Brasil, M&T Bank, and Bank
of India, connecting branch
offi ces and ATMs across wide
geographies and enabling
an array of secure fi nancial
offerings for their customers.
The Premier Managed Services Provider
for Enterprises Around the WorldFully managed networks from Hughes are the
choice of leading companies across the globe in
virtually every market sector. In today’s complex
environment, Hughes understands the importance
of a tailored approach to building solutions
designed to meet specifi c needs. That’s why we
stay one step ahead, anticipating our customers’
needs and building innovative solutions that are
enabling the “Enterprise of the Future.”
Global Knowledge, Local Understanding—Our
one-stop, global managed services support
enterprise communications, networking, IT,
and related needs. Combining the reach of our
own service companies in North America, Brazil,
Europe, and India with strategic partnerships
across the globe, we serve over one million sites
on fi ve continents. And our technology powers
an ever expanding range of broadband solutions
delivered by our growing base of authorized
service providers and resellers in the Middle East,
Africa, Latin America, Asia Pacifi c, and Russia
and the CIS countries.
CONNECT TO THE FUTURE6 7
Tailored Solutions for
Government Agencies
Whether in cities, towns, or
rural and more remote areas,
students in classrooms across
Brazil, Africa, India, Russia,
and a host of other countries
enjoy richer learning oppor-
tunities through interactive
distance education powered
by Hughes technology.
The Los Angeles Sheriff’s
Department in California
depends on Hughes Digital
Signage for up-to-the-minute
communications and training
for offi cers and inmates.
U.S. Department of Agricul-
ture’s (USDA) Food Safety
and Inspection Services
contracted with Hughes to
deliver managed broadband
services to 300 offi ces and
inspection sites.
Government teleworkers
located virtually anywhere in
the country stay connected
from their home offi ces via
Hughes Telework Solutions.
Government agencies worldwide turn to Hughes
for a comprehensive range of communications
solutions to help serve the public. Our technology
and services support the many missions of
government with highly available, highly effi cient
solutions, enabling agencies to connect fi eld
offi ces and stay operational even during
emergencies, assist in homeland security, and
support teleworkers. Across the globe, Hughes
is on the front lines of bridging the digital divide,
bringing high-speed Internet, rural telephony,
and distance education to the unserved or
underserved populations. For military and
intelligence customers, we take great pride in
applying our proven, commercial networking
technologies to deliver cost-effective, leading-edge
solutions, including communications on-the-move
over land, sea, and air which can be readily
integrated with global military networks.
A Hughes satellite solution
powers Alabama’s GSSNet/
Alert Studio, a state-of-
the-art digital emergency
communications system that
disseminates alerts in multiple
formats countywide, statewide,
and regionally.
Hughes satellite technology
is connecting schools and
healthcare facilities across
Ecuador as part of the Ecuador
Digital program funded by
Ecuador’s Ministerio de
Telecomunicaciones (MINTEL)
under an Iseyco contract
with Corporación Nacional
de Telecomunicaciones.
HughesNet-powered kiosks
in villages and towns across
India bring government
services, business services,
and distance education to
tens of thousands of people.
A U.S. federal agency and an
international Coalition partner
rely on the Hughes satellite
airborne solution for in-fl ight
intelligence, surveillance,
and reconnaissance (ISR),
including air segment, ground
segment, and network
management services.
Photo: Courtesy of the Department of Defense.
In the U.S., the Hughes Inter-
Government Crisis Network
instantly connects decision-
makers when disaster strikes.
The high throughput and capacity
necessary to maintain net-centric
communications for U.S. and
Coalition troops is built into Hughes
Tactical SATCOM Systems.
Empowering Governments
to Better Serve the Public
CONNECT TO THE FUTURE8 9
On Land, at Sea, and in the Air
Part of CNN’s Emmy award-
winning satellite newsgathering
solution, Hughes BGAN
(Broadband Global Area
Network) technology stream-
lines the process of live media
feeds, replacing the need for
a truck-full of equipment.
Southwest Airlines customers
enjoy high-speed Web brows-
ing, email, and video services
via an onboard, wireless
Internet system supplied
by Row 44 and powered by
Hughes technology and the
company’s nationwide satellite
broadband connectivity.
The Indian Navy relies on a
Hughes command and control
network that links disparate
platforms and provides
tactical visibility, part of a
total satellite communications
solution furnished by Bharat
Electronics Limited.
Offshore oil/gas exploration
and the maritime industry in
the coastal waters of the Gulf
of Mexico and the western
Caribbean stay connected
with uniform, high-quality
broadband maritime services
from Hughes, with local 24x7
technical support provided by
ESSI Corporation.
Thuraya Satellite Telecom-
munications Co., whose
huge coverage area spans
Europe, Africa, and Asia,
employs a Hughes-designed
L-band mobile satellite
system and dual-mode,
GSM/satellite handsets.
MEXSAT in Mexico, will operate
a comprehensive L-band mobile
satellite network and terminals
developed by Hughes, with
Boeing Corporation as the
lead contractor to supply three
geo-mobile satellite systems.
Researchers at the California
Institute of Technology
Tectonics Observatory monitor
seismic activity in the earth’s
crust from far-away Nepal,
Chile, and Peru with Hughes
BGAN M2M (machine-to-
machine) solutions.
Inmarsat delivers mobile
satellite services across
its Broadband Global
Area Network, offering the
complete line of Hughes
BGAN terminals, from
compact portables to M2M
solutions, providing full IP
connectivity via powerful
satellites virtually anywhere.
Hughes designs and develops comprehensive network solutions and portable voice
and data terminals for the world’s premier mobile satellite operators:
Serving the World’s Premier Mobile Satellite Operators
Serving the world of LEO/MEO
satellite operators, Hughes
has developed an Access
Network Controller (ANC)
gateway for Iridium. Currently
under development is an
Advanced Radio Access
Network and User Terminal
Subsystem for operation with
the next-generation constellation
of Globalstar satellites.
Mobility Solutions
Today’s world is on the move and Hughes
is at the forefront of providing innovative
mobile communications solutions for
every environment.
CONNECT TO THE FUTURE10 11
With more than 3.3 million
terminals shipped to custom-
ers in over 100 countries,
Hughes broadband satellite
solutions are in action around
the world, from North and
South America, to Europe
and Russia/CIS, to Africa/
Middle East and Asia/Pacifi c.
Our fl agship HN and HX
platforms support a broad
range of bandwidth-intensive
services, including high-
speed Internet access, VoIP,
interactive distance learning,
videoconferencing, and
multimedia streaming.
Hughes is supplying the
complete Ka-band networking
systems and customer
terminals to power Avanti
Communications Group’s
HYLAS 1 and HYLAS 2 satellite
broadband services across
Europe, and Yahsat’s Yahclick
service across the Middle
East and Africa, bringing
high-speed Internet access
and value-added applications
to thousands of households
and businesses.
Beyond developing core
technologies and supplying
a full range of networking
systems and terminals,
Hughes owns and operates
a global base of shared hub
services in the U.S., Brazil,
Europe, and India, enabling
customers to realize the
many benefi ts of broadband
by satellite without having to
build and operate their own
dedicated networks.
The Technology
Provider for
Operators and
Businesses
Around the World Hughes has an ongoing
commitment to invest in the
broadband industry and help
create its future by contributing
intellectual property and
taking a leadership role in
promoting the development of
global standards, such as IP
over Satellite (IPoS), DVBS-2
with ACM, Regenerative
Satellite Multimedia (RSM-A),
and Geostationary Mobile
Radio (GMR-1 3G).
Innovation is Why Hughes Leads
Since we introduced commercial VSAT networks
over 25 years ago, we continue to advance broad-
band technology every year. At Hughes, we don’t just
design chips—we build systems on chips that enable
broadband communications around the globe. As
the world’s premier broadband satellite company, we
work in close collaboration with technology, application
and service provider partners to expand the realm of
opportunities—meeting tomorrow’s communications
challenges today.
CONNECT TO THE FUTURE12 13
Recognizing the enormous capacity and
cost-savings potential in Ka-band technology,
Hughes took the lead in the development of
Ka-band systems with the groundbreaking
SPACEWAY 3 broadband satellite system, the
world’s fi rst to employ onboard traffi c switching
and routing. Successfully launched in August
2007, SPACEWAY 3 ushered in a new world of
bandwidth-on-demand satellite services with
true peer-to-peer, single-hop networking of
high-performance ground terminals. Bringing
advances in satellite technology, such as
10 Gbps overall capacity, fast packet switching,
and spot beam forming, SPACEWAY 3 delivers
a wide range of Hughes broadband IP services
to consumer/small business, enterprise, and
government customers in North America.
Launched on July 5, 2012, EchoStar XVII, our
next-generation, Ka-band satellite with JUPITER
high-throughput technology, is designed with
well over 100 Gbps capacity—approximately
80 times more than today’s conventional Ku-band
satellites—and will expand the rapidly growing base
of HughesNet subscribers in North America to an
additional 1.5 million or more. Employing a multi-
spot beam, bent-pipe architecture, EchoStar XVII
is the cornerstone of HughesNet Gen4 service,
bringing customers more choices and media-rich
applications like never before, with affordable plans
to suit any budget.
From developing core technologies, to
supplying innovative systems and terminals—
whether fi xed or on-the-move—when it comes
to broadband satellite networks and solutions,
Hughes has always led the way. And we are
committed to build on that leadership by
continuing to forge the vision of future
opportunities and potential for our many
customers around the globe.
Changing the Game with SPACEWAY 3 Forging the VisionThe Next Generation—EchoStar XVII with
JUPITER High-Throughput Technology
Look to Hughes to Lead the Way
CONNECT TO THE FUTURE14 15
Our promise is to create the benchmark
in high-quality broadband technologies,
services and solutions, and to support
our customers with the best people and
products in the industry.
We understand that Hughes is only as
strong as the quality of our customer
support—which is why our team
takes special pride in having been
recognized for service quality and
technology awards over the years.
Hughes owns and operates service businesses in
North America, Brazil, Europe, and India, offering
complete managed network solutions including
program management, installation, training,
maintenance, and support. Our rapidly growing
family of Hughes authorized service providers
and distributors around the globe offer
high-quality project implementation, support,
and service utilizing Hughes-designed systems
and terminals. At Hughes Network Operating
Centers (NOCs), experienced engineers monitor
customer networks 24 hours a day, 7 days a week,
365 days a year, backed by internal and external
fi eld organizations that stand ready to provide
reliable, responsive support.
Our many achievements and successes would not
be possible without the creativity, teamwork, and
passion of our people. Our world-class team spans
fi ve continents and numbers over 1800 people, more
than 40 percent of whom are engineers. Backed by
over 240 patents, this team is augmented by our
expert base of authorized service providers,
distributors, dealers, and sales agents.
Hughes is committed to maintaining the integrity
of workplace excellence by offering our employees a
great place to work through fl exible work arrangements,
learning, health and wellness programs, community
involvement, diversity, and a positive corporate
culture. Hughes has been honored by the Alliance
for Workplace Excellence (AWE) for our promotion
of excellence in the workplace and work/life balance
every year since 2000. In 2012, we were also
recognized by AWE with the Health & Wellness
Trailblazer Award and the EcoLeadership Award,
a triple winner for the second year in a row.
To Our Employees
To Our Communities
To Our Customers
Global Presence
The Hughes Commitment
Hughes embraces community service activities
and encourages employees to be involved locally,
nationally, and globally. Over the years, the
company has supported causes such as the
Vietnam Veterans Memorial/National Park Service,
American Heart Walk, Cell Phone Donation,
Disaster Relief through the American Red Cross,
and Relay for Life. A few of the many organizations
that Hughes has supported in conjunction with
individual employee philanthropic efforts include
Alzheimer’s Association, American Diabetes
Association, American India Foundation,
Manna Food Center, Save the Children, and
Susan G. Komen Race for the Cure.
CONNECT TO THE FUTURE16
The EchoStar/Hughes Powerhouse
In June 2011, EchoStar Corporation (NASDAQ:SATS)
acquired all the assets of Hughes Communications,
Inc. Well-known as a leader in satellite operations
and digital TV solutions that enhance today’s home
entertainment lifestyle, EchoStar complements
Hughes as the world’s leading provider of satellite
broadband technologies and services for home and
offi ce. The combined companies create a global
powerhouse in satellite-based digital video and
broadband solutions and services.
As part of the EchoStar team, we are working
on a number of exciting joint projects, including
implementing a Blockbuster strategy with DISH
Network to bring movies-on-demand via streaming
over our HughesNet service. In addition, we’re
working with EchoStar and Deluxe Digital Cinema
on a new venture to launch a satellite distribution
network for delivering digital cinema content to
digitally equipped theaters in the U.S. and Canada.
Industry Recognition
Hughes takes great pride in being recognized by
the industry with numerous prestigious awards
each year for our technology innovation, business
success, and promise for the future. Awards
have included:
• 2011 Euroconsult’s Broadband System of the
Year and 2009 Broadband Satellite Operator
of the Year
• Named “Best VSAT Operator in India” for fi ve
years in a row at the Telecom Operator Awards,
sponsored by Tele.net magazine
• The Society of Satellite Professionals International
(SSPI) Industry Innovation Award for SPACEWAY 3,
as well as its Promise Award, recognizing a young
Hughes professional who shows the potential to
play a leadership role in the satellite industry
• Hughes President Pradman Kaul was named
2008 Satellite Executive of the Year award by Via
Satellite magazine and received the 2012 Innova-
tor Award from the Arthur C. Clarke Foundation
• Recognition of the Hughes BGAN 9201 mobile
satellite IP terminal as a key part of a CNN
satellite newsgathering solution awarded an
Emmy by the National Academy of Television
Arts and Sciences
• 2012 Unifi ed Communications TMC Labs
Innovation Award for Hughes Enterprise VoIP
A New World of Possibilities
For over three decades, Hughes has been spear-
heading breakthroughs in telecommunications.
Our breadth of technology and service experience
sets us apart. Our passion to innovate is why we
lead. Our technologies, services and solutions are
helping consumers, businesses, and governments
across the globe realize a new world of possibilities
every day. We invite you to join us to discover that
future together.
Join Us and Connect to the Future of Broadband Today!
© 2013 Hughes Network Systems, LLC. HUGHES, HUGHESNET, SPACEWAY, and JUPITER are trademarks of Hughes Network Systems, LLC.
Other trademarks are the property of their respective owners. All rights reserved. Information may change without notice.
Headquartered outside Washington, D.C., in Germantown, Maryland, USA, Hughes operates sales and support offi ces worldwide, and is a wholly
owned subsidiary of EchoStar Corporation (NASDAQ: SATS), a premier global provider of satellite operations and digital TV solutions.
SNET, SPACEWAY, and JUPITER are trademarks of Hughes Network Systems, LLC.
. All rights reserved. Information may change without notice.
Maryland, USA, Hughes operates sales and support offi ces worldwide, and is a wholly
a premier global provider of satellite operations and digital TV solutions.
A World of Possibilities
Worldwide Headquarters:
11717 Exploration Lane
Germantown, MD 20876 USA
Tel: +1.301.428.5500
www.hughes.com
An EchoStar Company