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  • 8/13/2019 HSBC Study on Retirement

    1/56The Future of Retirement Foreword1

    The Future of RetirementThe power of planning

    Global Report

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    Photography

    The photographs

    of navigation tools(compasses, maps, plans)

    and modes of transport

    (walking, cycling, driving,

    sailing, train, flying) used

    in this report were chosen

    to illustrate its key theme

    the power of planning

    to help guide us on our

    journey through life.

    The Future of RetirementThe power of planning

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    Contents

    Foreword 4

    Introduction 4

    The research 5

    Executive Summary 6

    Part OneThe changing shape of retirement 10

    Not the beginning of the end but

    a whole new chapter in life 12

    Reality dawns for those nearing retirement,

    but is it too little too late? 13

    A new approach to working in later life? 14

    Other important lifestyle changes 14

    The death of your parents retirement

    and the emergence of an East-West divide 15

    The loss of entitlement and

    growing unease in the West 16

    The growing optimism in the East 19

    The changing role of family

    in funding retirement 20

    What impact will changing family structureshave on high savings rates in Asia? 20

    Case study: The joint family system in India 21

    Part TwoShortfalls in retirement preparedness 22

    How well prepared are people for retirement,

    and where are the gaps? 24

    Who will fund the retirement of the future? 26

    Mandatory savings schemes 27

    Case study: 2012 and the UK National

    Employment Savings Trust (NEST) 27

    The need to redefine aspirations

    for retirement age 28

    Part ThreeMaking the most of the planning premium 32

    The continuing financial advice

    and planning gap 34

    Profiles of different consumer types:

    planners and advice seekers 35

    The planning premium: the softer benefits 38

    The planning premium: the hard benefits 39

    The advice advantage 40

    Harnessing the power of planning 42

    The role for the financial services industry 44

    The role for individual households 46

    Building a financial plan:Five practical steps 48

    ConclusionsSupporting households

    in planning for retirement. 50

    The planning premium:

    the benefits of financial planning 50

    The need to change household

    savings behaviour 51

    The importance of working beyond

    current retirement ages 51

    Appendix 52

    3

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    4/56The Future of Retirement Foreword4

    It is my pleasure to introduce the latest in our series

    of global studies into the Future of Retirement. The

    power of planningis our sixth report and the most

    action oriented to date.

    A key tenet of HSBCs strategy is to anticipate,understand and act upon global macro trends. One of

    these trends is the ageing of the worlds population

    and the concurrent increase in life expectancy.

    Addressing the challenges and opportunities of

    ageing populations and longer lifespans will require

    concerted effort by governments, employers, financial

    institutions and, of course, families and individuals

    themselves.

    We look forward to embracing this opportunity and

    want to contribute to the success of our customers

    and society in meeting the challenge of an ageing

    society. We are reshaping our business worldwide

    to better help our customers meet their growing

    and increasingly complex financial needs. We value

    the insights gained from The Future of Retirement

    research and are pleased to share the report publicly

    to prompt further debate and action globally.

    The power of planningis this years central message.

    In recognising the combined benefits of having a

    financial plan and seeking professional financial

    advice, it adds a critical element to the Future of

    Retirement series, moving beyond identifying the

    issues and challenges and looking to provide points of

    action towards a better retirement.

    Plans without actions are less effective, so we

    also need to understand the challenges in getting

    individuals not just to plan, but also to take action on

    these plans so that households can expect the best

    outcomes in later life.

    Working with our research partners, Cicero

    Consulting, we have produced a report that we hope

    can help households realise the power of planning to

    improve their finances now and later in life. We are

    pleased to present The Future of Retirement

    The power of planning.

    David FriedGroup General Manager andGroup Head of Insurance, HSBC

    This years Future of Retirement report The power of

    planning explores a number of emerging themes in

    retirement and financial planning.

    Firstly, we see how perceptions of retirement are

    changing and what it means for working patterns,leisure and living arrangements. These changes reflect

    not only demographic trends but also the recent

    economic developments; post-financial crisis, there

    is a divergence between the Western industrialised

    nations and the emerging economies in Asia as to

    how and, indeed whether, households should plan for

    their retirement.

    Secondly, the issue of who funds retirement

    and the continued shortfall in retirement savings

    remains a global concern. The recent global

    economic downturn has undermined efforts to

    meet the growing need to save for retirement. As

    governments reduce the scope of entitlements

    under state pension systems, households are

    struggling to fill the gap. Furthermore, households

    do not seem willing to work much beyond current

    retirement ages. This places even greater emphasis

    on the need to save more.

    Finally, we see how households clearly benefit by

    planning for their retirement the planning premium.

    While there are many obstacles to saving for the

    long term, efforts are required, through government

    schemes to encourage financial education and

    industry marketing campaigns, to encourage greater

    personal responsibility.

    We all have a responsibility not just to ourselves and

    our families, but to the wider society to make sure

    that we do not become financially dependent upon

    either the state or others during our retirement.

    Unleashing the power of financial planning is the

    critical ingredient in achieving a successful retirement.

    Mark TwiggDirector, Cicero Consulting

    Foreword by HSBC Introduction from the author

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    The research

    HSBCs The Future of Retirement programme

    is a world-leading independent study into global

    retirement trends. It provides authoritative insights

    into the key issues associated with ageing

    populations and increasing life expectancy around the

    world. Since The Future of Retirement programmebegan in 2005, more than 110,000 people worldwide

    have been surveyed.

    The 2011 report, The power of planning, is the sixth in

    the series and is based on interviews with more than

    17,000 people in 17 countries:

    Argentina

    Brazil

    Canada

    China

    France

    Hong Kong

    India

    Malaysia

    Mexico

    Poland

    Saudi Arabia

    Singapore

    South Korea

    Taiwan

    United Arab Emirates

    United Kingdom

    United States

    The report surveyed financial trendsetters of working

    age (mostly between 30 and 60 years old) who tend

    to be more educated than average, live in urban

    areas and have greater access to the internet. Those

    in emerging economies tend to share the same

    attitudes and behaviour as those in the developed

    world, including attitudes towards retirement

    planning. The survey was conducted online in

    December 2010 and some data was collected on

    both a household and individual basis.

    With the worlds population of over 65s set to

    increase from 550 million today to over 1.4 billion by

    2050,ithe need to better understand the financial

    consequences of this demographic macro trend

    demonstrates the continuing importance of The

    Future of Retirement. Both Europe and North Americaare reaching a critical stage as the first cohorts of

    baby boomers now approaching retirement and in

    Europe this will see the working-age population start

    to shrink from 2012 onwardsii. As a result, the elderly

    dependency ratio will double: where at present there

    are currently four people of working age for every

    person over 65, by 2060 there will be just two people

    of working age for every person over 65iii. The sums

    involved in addressing this trend mean that ageing

    demographics ranks alongside climate change as one

    of the major challenges facing the world during the

    21st century.

    In this report, we seek to discover how this ageing

    trend is viewed at the household level and provide

    some pointers for individuals to improve their

    retirement situation. The report is structured into

    three main parts. In part 1, the report looks at the

    fundamental attitudes to retirement; do people feel

    generally positive or negative towards the concept

    of retirement? In part 2, the report looks at how

    these attitudes are impacting on peoples sense of

    preparedness for retirement. In part 3, the report

    focuses on how consumers can enjoy a financial

    planning premium demonstrating how professional

    financial advice and financial planning can make a

    significant difference.

    5

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    Executive Summary

    The power of planning

    41%41% felt that they were under-prepared for retirement to some

    extent, while 64% admitted to being concerned that they would notbe able to cope financially in retirement.

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    The Future of Retirement The power of planning

    shows that the perception of retirement is changing.

    Around half of our respondents view retirementas an age with largely positive associations, a time

    of happiness, satisfaction and freedom. However,

    retirement also carries with it negative connotations,

    with one-third expressing fears about potential

    financial hardship. This fear of financial hardship is

    much more pronounced among those rapidly nearing

    retirement age: reality dawns for those in their 50s

    whose plans are likely to fall short.

    The emergence of a major East-West dividein retirement perceptions

    Not all countries view retirement through the same

    prism: different countries and regions have different

    perspectives. The factors which are driving the

    positive mindset seem to be closely associatedwith the benign economic conditions andgrowing wealth in the emerging marketswhere,even during the financial crisis and recent global

    economic downturn, there has been continued

    growth in GDP, fuelling rising household incomes and

    an increased ability to undertake a strong savings

    habit. For example, Chinese households currently

    save the equivalent of 38% of their GDP, while in

    India the figure is 35%. This compares with 3.9% in

    the USiv. Respondents in countries such as China and

    India are consequently among the least concernedby potential financial hardship in retirement. In

    South Korea however, we have seen a rapid decline

    in household savings as a proportion of household

    income to levels which now lag behind even many

    western countriesv, which may help to explain why

    South Koreans are generally more negative about

    retirement than their Asian peers. At the same time

    as boosting savings rates, this continued economic

    growth is also driving inflation, which could explain

    the less risk-averse investment appetite in emerging

    markets.

    The continuing role of the family

    in funding retirement

    For now at least, people in most emerging markets,

    and particularly in Asia, take a positive view in

    which rising household incomes today are equated

    with greater financial independence in retirement.

    Interestingly, this does not necessarily herald a rapid

    demise in the important role played by extended

    families: in our case study, we examined attitudes in

    India where over 80% of respondents claimed that

    family would remain important in funding retirement

    while one-third said that they intended to live with

    extended family members during their retirement.Nonetheless, growing levels of household wealth and

    access to long-term savings assets in the emerging

    markets will make elderly dependency

    a less prominent feature of retirement over the

    coming decades.

    The baby boomer legacy: the deathof the traditional retirement

    In sharp contrast to the emerging markets,

    respondents in mature markets, where governments

    and employers are currently seeking to limit

    long-standing pension entitlements, see a less

    positive outlook, with many respondents now

    concerned that falling household incomes (ratherthan caring for elderly relatives) will leave themworse off in retirement than their parents. Wherewe do find people in the West with a positive

    mindset, these people are concentrated in high

    income households. This heralds the major and

    undesirable development of a breakdown in the

    unwritten contract between todays retirees and

    the next generation of retirees, which in turn raises

    the question of intergenerational equity: what kind

    of retirement legacy will the next generation inherit

    and is it a legacy which people can be reasonably

    expected to adapt to? While people are expected tosave (and invest) more for their own retirements, we

    see that 60% of those with no financial plan in place

    claim that they lack the money to do so. Meanwhile,

    the growing uncertainty post-financial crisis has

    already left shell-shocked investors heavily risk-averse,

    particularly in the West.

    Will the East-West divide persist over time?

    It is interesting to note that the behaviour of financial

    trendsetters in emerging markets is starting to

    catch up with the West: burgeoning debt levels

    in the East, for example, are seen as an obstacle

    to saving for retirement. Growing affluence inthe emerging markets is likely to result in higher

    household consumption and possibly greater levels of

    borrowing, lower savings ratios and a general shift in

    household priorities away from deferred to immediate

    gratification. This trend can already be seen in those

    Asian markets such as South Korea and Japan which

    were in the vanguard of rapid economic development

    in the latter half of the twentieth century.

    7

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    There are major global shortfalls in retirementpreparedness

    41% of our survey felt that they were under-preparedfor retirement to some extent, while64% admitted to being concerned that they would

    not be able to cope financially in retirement. The

    findings reveal that women aged between 50 and60 (those who are now of pre-retirement age) are

    likely to experience the greatest challenges in funding

    retirement. In total, one in five respondents did notknow what their main source of income wouldbe in retirement. Only 16% thought it would comefrom the state pension system and only 10% from

    employer pension schemes.

    Will people just keep working into old age?

    Although one-third believe that work will play a

    role in enjoying a happy retirement and 9% expect

    paid employment to provide their main source of

    retirement income, it seems attitudes to retirement

    age are inflexible; most people expect to retire at a

    similar age to the current pensionable age. Even in

    countries such as France, where the issue of working

    longer has become highly provocative, there is little

    expectation that people will have to work longer. In

    addition, semi-retirement is seen primarily as a route

    to early retirement rather than working longer. This

    will place even greater emphasis on the need for

    individuals to save for their retirement.

    The power of planning

    What emerges strongly from the findings are the veryreal benefits of financial planning: respondents who

    have a financial plan in place enjoy a clear planningpremiumwith hard financial benefits. Not only dothey hold a much broader range of retirement and

    non-retirement assets than those who do not have

    a plan, they also amass a significantly higher value

    of assets; on average planners have amassednearly two-and-a-half times (245%) more in theirretirement plans compared to non-planners, andover three times more (319%) in non-retirementassets.

    Alongside these quantifiable financial benefits, these

    planners enjoy soft benefits such as a much morepositive outlook towards later life, and they worry less

    about coping financially in retirement.

    Given the demonstrable positives of planning, anencouraging picture emerges among youngerrespondents, with relatively high numbersundertaking financial planning and at earlier ages

    than previous generations. We also find that younger

    women are more engaged than those in their

    50s, demonstrating positive long-term changes in

    household behaviour among women.

    Alongside the planning premium, our findings show

    a clear advice advantage for those who seekprofessional financial advice. In general,

    advice-seekers amass greater levels of financial

    wealth than non-advice seekers.

    Those people with a plan who have taken professional

    financial advice enjoy the benefits of not only the

    broadest range, but also the highest value of financial

    assets. On average, those who take advice and have

    financial plans have amassed over three-and-a-halftimes (357%) the retirement assets and over fivetimes (518%) the non-retirement assetsof thosewho do neither. Combining planning and advice yields

    the best results.

    Key barriers to financial planning and advice

    The barriers to enjoying the benefits of financial

    planning and advice are clearly linked. Across the

    globe we find that there is a 50:50 splitbetweenthose who are undertaking a financial plan versus

    those who do not. Not having enough money is seen

    as a key stumbling block to undertaking a plan: 60%of those who do not have a plan blame this on

    not having enough money. Lack of time is also animportant factor (15%), particularly for those in higherincome groups who are likely to find themselves

    in demanding careers which leave them cash-rich

    but also time-poor. Not knowing how to go about it

    (23%) and not thinking it would be useful (15%) are

    also factors.

    Not surprisingly, many people appreciate financial

    advice which is suited to their increasingly busy

    lifestyles: 41% said that a financial advice sessionshould last no longer than 30 minutes and shouldfocus on their immediate needs. Reassuringly, those

    with financial plans in place generally review them on

    a regular basis.

    The Future of Retirement Executive Summary8

    On average planners have amassed nearly two-and-a-half times(245%) more in their retirement plans compared to non-planners,and over three times more (319%) in non-retirement assets.245%

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    While taking professional financial advice is often

    an essential part of the consumer journey towards

    becoming a planner, we find that one in three who

    sought financial advice failed to then act on that

    advice. The problem of procrastination is more

    pressing among couples where the financial

    decision-making is shared. When couples make

    household financial decisions together, only 41%act on professional advice, compared to nearlyhalf of single decision-maker households.

    Steps towards better financial planning

    A key challenge in encouraging households to start

    planning remains the need to raise basic levels of

    financial literacy. We find that half of the worlds

    respondents feel that they have only basic levels of

    financial understanding. Such a lack of awareness

    forms a major barrier to taking action as these

    individuals are more likely to procrastinate: one in

    five of those who do not seek financial advice said

    that they do not know how to find a good adviser

    while one in ten said it was because they do not

    understand financial advice.

    The role of the Internet adds a fast-changing

    dimension to this picture. Younger age groups are

    more engaged with financial planning through

    online channels while professional financial advice

    is more concentrated among those in their 50s. This

    generational shift in how people access financial

    information is likely to have a long-term impact on

    how people manage their personal finances, aswell as how people interact with financial services

    providers.

    Like retirement itself, the concept of financial advice

    needs to be redefined to meet the challenges.

    The financial advice model of the future should

    acknowledge and take account of the consumers

    preference for advice sessions that are short, easy to

    understand and focussed on immediate needs.

    As the onus shifts towards the individual taking

    responsibility for their own retirement provision,

    we have identified five steps that individuals can

    undertake to build a more comfortable retirement.

    This starts with establishing clear goals and

    benchmarking through to developing

    a comprehensive financial plan, implementing it and

    reviewing it on a regular basis.

    9

    50%50% did not have a financial plan.

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    People have a generally positive image of retirement, with

    nearly half (48%) associating retirement with freedom.

    48%

    Part One

    The changing shape of retirement

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    Retirement is not seen as the beginning of the end but as a new chapter in life. People

    have a generally positive image of retirement with nearly half (48%) associating retirement

    with freedom

    Making the most of this freedom no longer requires people to stop working altogether. 36% thinkthat having work they enjoyed was extremely important to having a happy retirement. This was

    much more common in Asia and the Middle East, peaking at 54% of those in Saudi Arabia

    The death of the traditional retirement means different things in different parts of the world,

    with an emerging East-West divide revealed in retirement attitudes

    In the West, people believe that their parents are living a golden age of retirement and large

    numbers of people in North America and Europe expect to be worse off in retirement than their

    parents, peaking with France where 69% felt their retirement would be worse than their parents,

    and only 13% felt they would be better off

    This fear is largely driven by the decline of state and defined benefit employer-sponsored

    pensions. Of those British respondents who think they will be worse off than their parents,57% blame the lack of company pension schemes

    Among those people worrying that they will not be able to cope financially in retirement, there

    are marked differences between respondents in Asia and those in the West

    Asian respondents worry that their savings will be depleted by unforeseen events and overone-quarter are concerned about the cost of looking after their parents in old age. The role of the

    family in funding retirement is a much bigger issue in Asia

    Respondents in the West are more likely to fear the increasing burden of debt. Westerners

    also reveal a greater fear of investment risk choosing to be much more conservative in their

    investment approach

    Latin America displays unique characteristics. While the region is similar to other emerging

    markets in terms of economic development and household income levels, we find that culturally

    Latin America has more in common with the West

    Key findings

    Dont simply retire from something;

    have something to retire to.Harry Emerson Fosdick

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    The 2011 findings show a high degree of consistency

    with the Future of Retirement reports of previous

    yearsvi. The demographic trend placing most countries

    on the path towards ever increasing life expectancy

    is now well understood. In fact, our research revealed

    that it is in those countries which are ageing most

    rapidly where we found the greatest retirement fears.

    In effect, there is a direct link between a societyscurrent life expectancy and the fear of longevity,

    suggesting that people are far more aware of the

    looming demographic time bomb than is often

    assumed. If people are beginning to grasp that

    retirement is set to change, then the key questions

    are: how do people feel about the future of retirement,

    and what factors are influencing the way people think?

    Not the beginning of the endbut a whole new chapter in life

    Attitudes to retirement are generally positive. Far from

    being seen as the beginning of the end, the prospect

    of having a long retirement is thought of as a whole

    new chapter in life and a period of big lifestyle changes

    affecting not only working patterns, but also livingarrangements and health.

    While there is a general sense that retirement is

    an age of freedom (Figure 1), this view is moreprominent in many (though not all) Asiansocieties. In addition, while it is clear that in the Eastfreedom and work go together in retirement, freedom

    in the West is defined more narrowly as being

    freedom from work.

    48

    35

    33

    25

    25

    20

    19

    19

    Freedom

    Happiness

    Satisfaction

    Opportunity

    Wisdom

    Wealth

    Hope

    Excitement

    Discrimination

    Loss of memory

    Fear

    Loneliness

    Boredom

    Poor health

    Financial hardship

    9

    13

    16

    19

    22

    29

    32

    0 10 20

    %

    30 40 50

    Figure 1:Positive perceptions of retirement predominate

    Q. Which of the following do you associate with retirement?

    Base: All respondents, multiple responses allowed

    Overall, we see that the yellow bars (which show

    positive associations) rated higher in peoples

    mindsets than the blue bars (which show negative

    associations)

    The single most popular response associated with

    retirement was freedom, chosen by 48%. Other

    positive associations such as satisfaction (33%)

    and happiness (35%) were also rated highly

    However, many people see retirement as

    a time of financial hardship (32%) and potentially

    poor health (29%) revealing that while people

    are naturally upbeat about retirement, they do

    understand that there are potential risks to be

    managed

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    Reality dawns for those nearing retirement,but is it too little too late?

    The fact that financial risks are present in retirement

    dawns increasingly on people as they near

    retirement. We see that the older age groups (thoseaged over 50) are likely to be much less confident

    about retirement.

    At some point during a persons 40s and 50s, the

    reality dawns that they havent done enough in terms

    of thinking about and planning for their retirement.

    Currently, most people respond to this reality by

    deferring their expected retirement age. In future,

    one of the key challenges facing employers,

    governments and financial institutions is how to

    encourage individuals to act earlier in life so as to enjoy

    a more positive financial outcome.

    30-39 year olds 40-49 year olds 50-59 year olds

    31

    25

    3540

    1712

    20

    30

    40

    10

    0

    %

    The reality of

    retirement strikes

    Optimism wanes

    with age

    Wealth

    Financial hardship

    Figure 2: Reality dawns for those nearing retirement

    Q. Which of the following do you associate with retirement?

    Base: All respondents, multiple responses allowed

    It is clear from Figure 2 that there is a significant

    relationship between a persons age and their

    perception of financial well-being in retirement.

    As people near the onset of retirement, their

    perceptions of what they can expect to experiencegrow increasingly negative

    While a quarter of those aged 30-39 (25%)

    associated retirement with a time of wealth,

    31% associate retirement with financial hardship,

    representing a net score of minus 6%for the

    optimists. However, among those aged 50-59,this net score falls to minus 28%with just 12%associating retirement with wealth

    As people near retirement,

    their perceptions of what they

    can expect to experience grow

    increasingly negative.

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    Asian respondents are much more likely to see

    having work you enjoy as being extremely important

    to achieving a happy retirement (Figure 3)

    North Americans are generally more flexible to

    the idea of working in retirement than European

    respondents

    Within Europe, only 5% of respondents in France

    see retirement as an opportunity to be flexible

    in how they work while only 14% think that work

    will be important for achieving a happy retirement,

    whereas twice as many UK respondents

    thought this

    France

    Poland

    UK

    Canada

    US

    Brazil

    Mexico

    Argentina

    SaudiArabia

    UAE

    HongKong

    SouthKorea

    Taiwan

    Singapore

    India

    China

    Malaysia

    0

    10

    20

    30

    40

    50

    29

    45

    26 29

    20 22

    3933

    47

    19

    29

    36 39

    45 46 46

    27

    Global average (34)

    %

    Europe North

    America

    Latin

    America

    AsiaMiddle

    East

    Other important lifestyle changes

    Interesting attitudes to other important lifestylechanges also emerge in the findings. In particular,

    there is a widespread fear that ill-health will come

    to play a significant role on peoples finances in

    retirement.

    Globally, one-third of respondents expect there to

    be a very significant impact of ill-health on their

    finances. This rose to 74% when including those

    who expect health to have quite an impact

    This concern over ill-health is greatest in Hong Kong

    and Singapore (both 87%)

    In countries that lack a universal healthcare system,

    this fear is not just the cost of treating themselves

    in the longer term but also the medical expense of

    treating their parents in the shorter term

    As we see later, the fear of ill-health is not reflected

    in peoples financial plans: only 40% of those with

    a financial plan currently have medical expensesinsurance

    We also anticipate important changes to retirement

    living arrangements. With less than half of our global

    respondents feeling that retirement is a time of

    continuity, we find that:

    Only one-third (34%) of respondents globally want

    to live out their retirement in their current home

    Higher income groups are almost twice as likely

    as lower income groups to aspire to splitting their

    time between their main home and a second

    property

    Lower income groups are almost twice as likely

    as higher income groups to want to live with their

    children and have family members close at hand

    Figure 3: Enjoyable work, enjoyable retirement?

    Q. Which of the following do you think are extremely important to achieve a happy retirement?

    A. Having work you enjoy

    Base: All respondents, multiple responses allowed

    A new approach to working in later life?

    The potential shortfall in peoples retirement

    preparedness is again evident in our research,

    which suggests that people already understand that

    increasing longevity will put pressure on them to work

    longer. Longevity is increasing the need to save, faster

    than household budgets can accommodate that need.

    Even in countries with high savings ratios, the feeling

    that people are still not saving enough for retirement is

    apparent. Naturally, this raises the prospect of having

    to work beyond current retirement ages. In many parts

    of the world the prospect of being flexible in their

    approach to work is a positive, with work seen as an

    ingredient to a happy retirement.

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    The death of your parents retirement and theemergence of an East-West divide

    Underpinning the attitudes expressed above, it is clear

    that few of our respondents expect to havea similar experience of retirement to their parents.The concept of a traditional retirement appears

    to be eroding. But, what is considered traditionalis very different depending on where in the world

    respondents live.

    In the West, retirement has been associated with

    entitlement to generous pension benefits whereas

    in the East it has been associated with a sense of

    responsibility to the older generation, who have often

    found themselves financially dependent on younger

    relatives. That both these traditions are expected to

    diminish over time is producing a bipolar world - when

    it comes to perceptions of the future of retirement.

    People in the West are concerned at the passing of the

    traditional retirement; people in the East in the main

    are more upbeat and confident about their prospects.

    Latin America does not fit neatly into either camp: on

    certain economic issues (such as attitudes to financial

    hardship), respondents behave like other emerging

    markets, while on more cultural issues (such as

    attitudes to risk), they are aligned much more closely

    with the views of the Western economies.

    Respondents in all of our North American and

    European countries are more likely than the global

    average to see retirement as a time of financial

    hardship. Most of the emerging markets take a

    less gloomy view of retirement

    A notable exception is Argentina, where

    government reforms in November 2008 led to

    the nationalisation of USD23bn of the countrys

    private pension funds. This followed a 20% fall

    in the value of Argentinean pension funds at the

    outset of the global financial crisisvii. These events

    seem to have shaken confidence in retirement.

    However, Mexico and Brazil fall into line with the

    emerging markets rather than the mature markets

    South Korea, which has seen a large drop in

    household savings ratios in recent years, does

    not fit the pattern displayed in the other Asian

    economies and respondents there are much less

    optimistic about how to fund retirement

    Europe North

    America

    Latin

    America Asia

    Middle

    East

    Poland

    France

    UK

    C

    anada

    US

    Arg

    entina

    M

    exico

    Brazil

    Saudi

    Arabia

    UAE

    South

    Korea

    Taiwan

    HongKong

    Singapore

    M

    alaysia

    India

    China

    18

    42

    17

    31

    52

    353938

    20

    31

    25 23

    17

    55

    30

    26

    45

    Global average (32)

    10

    20

    30

    40

    50

    0

    %

    Figure 4: Financial hardship in retirement expected by those in ageing economies

    Q. Which of the following do you associate with retirement? A. Financial hardship

    Base: All respondents, multiple responses allowed

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    The loss of entitlementand growing unease in the West

    One of the central choices facing mature markets is

    how to reform entitlements in old age.

    The sustainability of pension systems was already

    in doubt given the ageing global demographics.

    However, the financial crisis brought matters to a

    head.

    For respondents in the West, traditional retirement,

    with its positive notions of early retirement, giving

    up working completely at the age of 60 (or possibly

    earlier), and enjoying the financial security afforded by

    a relatively generous state pension and possibly an

    employer-sponsored final salary pension scheme, is in

    demise. In its place, younger generations of workers

    are being told to save more for their own retirement

    while being expected to work up to five years or

    longer than their parents.

    To some extent these younger generations are the

    victims of their parents success. The baby boomer

    generation which grew up after 1945 has enjoyed

    the best of all worlds stable employment markets

    typified by the job for life culture, long-term stability in

    investment markets and a favourable property market,

    as well as generous state and employer-sponsored

    pension arrangements. However, the retirement of

    this generation is now tipping the balance between

    working age taxpayers and the retirement population.

    Whereas the dependency ratio (the number of

    workers compared to the number of retirees) is

    around 4:1 today, it will drop to 2:1 by the middle of

    this century. In other words, what the baby boomer

    generation came to take for granted is no longer

    affordable.

    The loss of such benefits helps to explain the concerns

    shared by large numbers of respondents in North

    America and Europe where we see a generationof workers who think that they will be poorerin retirement than their parents(Figure 5). Oneof the basic principles of any retirement system is

    that it is seen to produce fair outcomes between

    each generation of workers and retirees, and it is

    implicit in this contract that each generation should

    not be left worse off than the one which preceded

    it. However, our findings reveal that this so-called

    inter generational contractxiseems now to be

    fundamentally broken in the industrialised countries.

    Efforts have been made in 2010 by many

    countries to reduce the cost of state pension

    benefits and encourage deferring of retirement

    notably in Greece (where state pensions

    currently replace up to 90% of working age

    incomes) and France, both of which experienced

    social unrest as a result

    The UK, which has already committed itself to

    increasing the state pension age from 65 today

    to 68 by 2043, was required, as a result of its

    deficit reduction programme, to bring forward

    the start of the planned increase in retirement

    age to 2016 from 2020viii

    The European Commission is looking at ways to

    improve both the sustainability and adequacy of

    pension systems across Europe. Sustainability

    in this context could be interpreted as a byword

    for reducing state pension benefits over the long-

    termix

    In the US, the Presidents Deficit Commission

    has made clear that the need to move towards

    a balanced fiscal budget will require entitlement

    reform, including healthcare reforms which will

    hit future generations of retireesx

    The financial crisis and pension reform in the West:

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    Respondents in North America and Europe think

    that their parents are enjoying a golden age of

    retirement which will not be repeated when

    they come to retire. France, for example, has a

    net score of minus 56% of those who expect

    to be better off in retirement than their parents,

    compared with India which has a net score of plus69% (Figure 5)

    The main drivers behind these concerns also

    reveal why it is that Western respondents are

    particularly gloomy, with the erosion of traditional

    types of pension those provided through the

    state and employers being a key concern in

    developed markets (Figures 6 & 7)

    -60

    -50

    -40

    -30

    -20

    -10

    0%

    10

    20

    30

    40

    50

    60

    70

    80

    France US UK

    Poland

    Canada

    Taiwan

    Argentina

    SaudiArabia

    Singapore

    Mexico

    SouthKorea

    HongKong

    Brazil

    UAE

    Malaysia

    China

    India

    -56

    -37

    -22 -20 -20

    -4

    11 16 17

    2329 31

    33 3442

    6269

    Figure 5: Better or worse off than your parents in retirement? (net score)

    Q. Overall, do you think your generation will be better or worse off in retirement compared to your parents

    generation?

    Base: All respondents, those answering that they would be much or slightlybetter off minus

    those answering that they would be slightly or much worse off

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    Younger workers are feeling the financial pinch

    caused by living their lives in the slipstream of

    the post-war baby boomer generation. Unlike

    their parents, they will not benefit from generous

    final salary pension schemes. This is a particularly

    strong concern in the UK where 57% of those

    who thought they would be worse off than their

    parents cited the erosion of company schemes.This also emerges as a concern in the US (43%)

    and Canada (41%) (Figure 6)

    Another concern centres on the paring back of

    social security schemes as governments seek

    to find more fiscally sustainable ways of funding

    old age. Again, the UK fares badly on 58% with

    Argentina coming top on 59% and France close

    behind on 57% (Figure 7)

    Europe North

    America

    Latin

    America Asia

    Middle

    East

    UK

    Poland

    France

    US

    Canada

    Mexico

    Argentina

    Brazil

    SaudiArabia

    UAE

    India

    Singapore

    HongKong

    Taiwan

    China

    Malaysia

    SouthKorea

    26

    39

    17

    40

    28

    4143

    23

    34

    40

    31

    19 17

    3329 28

    57

    Global average (34)

    10

    20

    30

    40

    50

    0

    %

    Europe North

    America

    Latin

    America Asia

    Middle

    East

    UK

    France

    Poland

    US

    Canada

    Argentina

    Mexico

    Brazil

    SaudiArabia

    UAE

    China

    SouthKorea

    HongKong

    Singapore

    India

    Malaysia

    Taiwan

    44

    58

    25

    59

    50515057

    34

    46

    312527

    38

    2728

    56

    Global average (45)

    10

    20

    30

    40

    50

    60

    0

    %

    Figure 6: Company pensions expected to be less generous

    Q. Why do you think your generation will be worse off in retirement?

    A. Because company pensions are no longer as generous as they used to be

    Figure 7: State pensions expected to be less generous

    Q. Why do you think your generation will be worse off in retirement?

    A. Because state pensions (eg social security) are not as generous as they used to be

    Base: Respondents answering that they would be slightly or much worse off

    than their parents in retirement, multiple responses allowed

    Base: Respondents answering that they would be slightly or much worse off

    than their parents in retirement, multiple responses allowed

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    What we are seeing now is the very real downside of

    what has been referred to as the great risk shift in

    which societys response to increasing life expectancy

    is to expect the younger generations to shoulder the

    savings and investment risk burdenxii. Our findings

    illustrate that todays workers in the industrial countries

    of the West have already acknowledged that a major

    transfer of risk is taking place and are concerned aboutits implications.

    The growing optimism in the East

    In the emerging markets of Asia and the Middle East,

    the death of the traditional retirement is producing

    a very different picture. We see the traditional

    dependency in old age being transformed into

    greater financial self-reliance, fuelled by the rapid

    improvements in household incomes and living

    standards. For example, in just five years, Indias per

    capita gross national income rose by a staggering

    87% from USD630 in 2004 to USD1,180xiii. While still

    low compared by international standards, peoples lifechances are being rapidly improved in India as in other

    emerging markets, which filters through into a more

    confident and optimistic view of retirement. This helps

    to explain why people in the Asian markets aremore likely to see retirement as a time of freedom (Figure 8).

    As an extension of this greater optimism and

    confidence about retirement,Asian respondents alsodemonstrate much greater confidence in terms oftheir risk appetite;in comparison, respondents in theWest are relatively risk-averse.

    Globally, 31% regard themselves as being

    conservative being prepared to forego higher

    returns to safeguard their capital

    The number of conservative investors is notablyhigher in Western countries, peaking in France at

    51%. This falls to just 12% of respondents in China

    and 18% in India

    While household incomes in Latin American

    countries have more in common with Asia, we find

    respondents in Latin America display risk attitudes

    more closely aligned with the West. For example,

    the number of conservative investors in Mexico is

    comparable to the UK, and three times greater than

    in China

    It is in parts of Asia where the sense of freedom

    is most commonly associated with retirement:

    Malaysia on 69% ranked first in our survey,

    followed by China (67%) and Taiwan (60%)

    While our Western respondents may see

    retirement as an age of freedom, this freedom

    is defined more narrowly as freedom from

    having to work, which may well turn out to be

    rather limited given the likely reforms beingimplemented post-financial crisis

    Europe North

    America

    Latin

    America Asia

    Middle

    East

    Poland

    France

    UK

    US

    C

    anada

    Brazil

    M

    exico

    Arg

    entina

    Saudi

    Arabia

    UAE

    South

    Korea

    HongKong

    India

    Singapore

    Taiwan

    China

    Malaysia

    42

    58

    3329

    54 56

    28

    5347

    40

    69

    60

    45

    34

    67

    59

    49Global average (48)

    0

    10

    20

    30

    40

    50

    60

    70

    %

    Figure 8: Retirement means freedom

    Q. Which of the following do you associate with retirement? A. Freedom

    Base: All respondents, multiple responses allowed

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    The changing role of familyin funding retirement

    A particular point of interest regarding Asian

    respondents centres on the legacy of the previous

    generation of workers and the changing role of the

    family. In the industrialised economies, where the

    legacy is more likely to be financial, the generation of

    baby boomer retirees look set to spend their childrens

    inheritance. In emerging markets, the legacy is often

    decidedly different. Rather than older family members

    leaving financial bequests to their children, children are

    expected to provide financial support to their elders.

    This arrangement is a source of concern to those

    respondents of working age in emerging markets.

    What impact will changing family structures haveon high savings rates in Asia?

    Much of the additional household income being

    generated in emerging markets has been channelled

    into high savings ratios. Over one-third of household

    income is channelled into savings in India and China.

    High savings rates in Asia are not simply a function of

    engagement in long-term finances: there is a strong

    precautionary motive driven, at least in part, by fears

    of the financial strain of looking after other family

    members. For example, the one child per family policy

    in China has led to fears about financial security in old

    age, as it becomes increasingly difficult for the onlychild to support two elderly parentsxiv. This may be one

    of the most important factors behind the high savings

    ratios witnessed in recent yearsxv. Our research shows

    that the burden of looking after elderly relativesis a much greater concern as a potential causeof financial hardship in Asia than elsewhere(Figure 9). In the industrialised economies of North

    America and Europe that have highly developed elderly

    care services and subsidies, as well as the emerging

    markets in Latin America, this fear is much

    less pronounced.

    North

    America

    Canada

    US

    Poland

    France

    UK

    Argentina

    Mexico

    Brazil

    UAE

    SaudiArabia

    SouthKorea

    HongKong

    Taiwan

    Malaysia

    India

    Singapore

    China

    9 10 11

    13 14 12

    16 16 17 17

    13

    21

    24 24 25

    29 29

    Europe Latin

    America Asia

    Middle

    East

    %

    0

    5

    10

    15

    20

    25

    30

    Global average (17)

    Figure 9: More worry about looking after parents in the East

    Q. Which of the following statements describes why you feel worried that you will not be able to cope financially

    when you retire? A. Im concerned about the cost of looking after my parents in their old age

    Base: Respondents answering that they were very or slightly worried about coping financially

    in retirement, multiple responses allowed

    Around a quarter of workers in Asia think that

    they will struggle to cope financially in retirement

    and lay the blame on the need to look after

    ageing parents. This view was particularly felt

    in Singapore and China where the number of

    respondents who felt this way was approaching

    one-third (29% in both countries)

    These fears are greatest among younger workers

    (aged 30-39) who are three times more likely

    to worry about looking after their parents in

    retirement compared with older age groups

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    CASE STUDY The joint family system in India

    We asked our respondents in India to assess the

    extent to which the traditional family structure

    will play a role in future retirement plans. The joint

    family system, which sees parents, children and

    grandchildren living under one roof, provides Indianswith a safety net that the increasingly strained

    social insurance and pension systems of the West

    does not. Overwhelmingly our respondents felt that

    the joint family system was currently an integral

    part of Indian retirement, though this looks likely to

    recede over time:

    49% ranked it very important with 36% calling

    it quite important. This finding held across age

    and income groups, with over 80% of high

    income Indian respondents seeing the system

    as important

    Perhaps surprisingly, this feeling of security

    was stronger amongst men than women, with

    only 11% of the former seeing the system as

    not important compared to 20% of the latter.

    Given the likelihood that they will outlive their

    husbands, women in India are beginning to

    worry about the sustainability of the joint family

    system in a rapidly developing economy where

    families are becoming more geographically

    dispersed

    32% of Indian respondents expected to spend

    their retirement living with relatives - almostdouble the global average

    Nevertheless these results show that the

    patterns of retirement are changing, even in

    traditional societies like India. While it was once

    assumed you would live with your children on

    retirement, many Indians now think differently,

    with two-thirds considering different options

    Moreover, respondents worried about the

    additional burdens that the joint family system

    places on savers, with 25% concerned

    about supporting their own parents through

    retirement

    Global economic and demographic trends are having a

    profound effect on peoples attitudes to retirement and

    planning for old age, evidenced in the stark differences

    in outlook between the different regions of the world.

    As we now see in Parts 2 and 3, positive attitudes are

    clearly linked to levels of preparedness, where Asian

    respondents are the most positive and also more

    likely to be planning for retirement. However, many

    households are frustrated in their efforts to save by

    a number of financial advice and planning obstacles

    which in turn lead to shortfalls in long-term savings and

    investments.

    21

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    Part Two

    Shortfalls in retirement preparedness

    1 in 5Nearly one in five (19%) respondents do not know what theirmain source of income will be in retirement.

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    Globally, there is a major dearth of retirement preparedness: 41% of respondents feel poorly

    prepared for retirement, with two-thirds expressing a concern that they will not be able to cope

    financially in retirement

    People acknowledge that they will have to save more, but many feel that they cant fill the

    retirement gap: 60% of those with no financial plan claim they dont have the money, while 43%

    of those who thought that they would be worse off than their parents in retirement, blame rising

    life expectancy and the need to save more

    44% of women and 42% of young people feel that they are underprepared when it comes to

    having enough money to live on in retirement

    In the West people believe that their parents are living a golden age of retirement and large

    numbers of people in North America and Europe expect to be worse off in retirement than their

    parents, peaking with France where 69% felt their retirement would be worse than their parents,

    and only 13% felt they would be better off

    Who will provide the retirement of the future? The state pension is expected to remain the biggest

    source of retirement income, even though social welfare is being reduced in most countries

    Nearly one in five (19%) respondents do not know what their main source of income will be inretirement

    Almost one in ten (9%) accept that they will have to keep working, with paid employment

    expected to be their main income in retirement. However, reluctance to work much beyond

    current state pension ages remains, with semi-retirement seen as a route to early retirement

    rather than a way to extend working life

    Within the home, men continue to shoulder most of the burden for long-term planning. Wherewomen do control the household finances, they are more concerned with short-term financial

    issues such as household budgeting

    The question isnt at what age I want

    to retire, its at what income.

    George Foreman

    Key findings

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    Given the scale of the macro trends now shaping

    retirement attitudes and behaviours, it is clear that our

    ability to enjoy a comfortable retirement will be slowly

    eroded unless we change our approach to funding old

    age. While relying on family or working longer will fill

    some of that shortfall, filling the retirement income gap

    completely will require increases in peoples savings

    for retirement. This is true even of emerging markets,which often have high savings ratios but typically

    target those savings on looking after the young (eg

    education), rather than funding their own retirementxvi.

    Over time, we should expect to see a more balanced

    approach to funding retirement based on what the

    World Bank calls its multi-pillars modelxvii. Whereas

    today many people rely on social security,the firstpillarof pension provision, many more people particularly in the emerging markets have not

    yet come to rely on any type of formal pension

    savings. Informal support systems, notably the

    family, still remain strong, though not as strong as

    it once was. While social security systems have in

    the past provided a basis for pension systems, the

    sustainability of state-funded models is coming under

    growing pressure in the face of increasing longevity

    and higher dependency ratiosxviii. In some countries,

    these pressures are reaching crisis point, creating the

    need for people to become increasingly reliant on the

    second pillarof provision, employer contributionsmade on the employees behalf, or the third pillarofprovision, individuals making voluntary contributions on

    their own behalf. In future, ever more responsibility will

    be placed on the individual to plan ahead for their own

    retirement.

    How well prepared are people for retirement, andwhere are the gaps?

    The aspiration among households to respond positively

    to this challenge is quite high; we find that having

    sufficient money in retirement is a fairly universal

    financial goal; 88% of our sample thought this was

    very or somewhat important to them (Figure 11). Only

    in Mexico (81%), Brazil (60%) and Poland (76%) did we

    see the figures fall below the global average. However,

    this universal desire does not translate into a universal

    sense of preparedness and it is telling that so many

    people are still failing to plan for the inevitability of old

    age. Most of us are potentially at risk of falling short

    on our retirement income needs, but some groups are

    more at risk than others.

    Our findings reveal there to be a major globalshortfall in retirement preparedness, with41% of our survey feeling underprepared forretirement(Figure 10). Only one-fifth (19%) actually

    feel like they are very prepared for later life. 64% ofour sample are concerned that they will not be able

    to cope financially in retirement. This rises to 70%

    of women aged 50-59 who emerge as our most

    concerned group.

    While those groups most at risk of falling short

    in retirement income are women, the young

    and those on low incomes, our findings reveal

    that even those on high incomes (defined in our

    survey as those earning the equivalent of over

    USD100,000 in gross household income per

    year) could and should be doing more to plan for

    the eventuality of retirement

    Where women are actively undertaking financial

    planning, this tends to focus more onshort-term financial issuessuch as buildingup short-term savings and taking charge of

    household budgeting

    In contrast, men are more likely to be engagedin more complicated financial planninginvolving investment portfolios, tax planning and

    purchasing investment properties. It is this latter

    kind of financial planning which needs to be

    broadly expanded across the adult population.

    This is potentially starting to occur given the

    positive signs of change among younger women

    Globally, Americans and Canadians are most

    likely to be saving specifically for retirement,

    though even here we find that one-third of

    respondents did not include retirement savings

    in their financial plans and over half did not feel

    well prepared

    In China, where household savings ratios (the

    amount of household income which is saved

    as a proportion of GDP) outstrip those in North

    America, there is a major preoccupation with

    short-term savings, with 63% of Chinese

    respondents building up short-term savings,

    compared with 45% in the US

    Indeed, deposit accounts emerged as theworlds favourite form of retirement savingschosen by 42% of respondents.Therefore,the relatively high levels of household savings

    in countries like China might not be invested in

    savings products likely to generate the best

    long-term investment returns

    The retirement preparedness gap

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    19%

    37%

    26%

    15%

    3%

    Somewhat prepared

    Very prepared

    Not very prepared

    Not at all prepared

    Not applicable

    Figure 10: Nearly half think they are under-prepared for retirement

    Q. Look at this statement and score it in terms of how well you are prepared.

    A. Having enough money to live on in retirement

    Figure 11: The preparedness gap

    Q. How important is it to you, and how well prepared are you for the following statement?

    A. Having enough money to live on in retirement

    Base: All respondents

    Base: Respondents answering very important to me and somewhat important to me, and

    respondents answering very prepared and somewhat prepared, multiple responses allowed

    China

    Singapore

    Malaysia

    Argentina

    UK

    US

    SouthKorea

    UAE

    Canada

    Taiwan

    SaudiArabia

    France

    India

    HongKong

    Mexico

    Poland

    Brazil

    93

    60

    87

    50

    76

    42

    92

    49

    91

    46

    81

    52 60

    48

    94

    47

    91

    59

    89

    55

    87

    74

    87

    72

    95

    57

    95

    78

    90

    51

    94

    60

    92

    59

    Global average of importance (88)

    Global average of

    preparedness (56)

    Preparedness gap

    60

    20

    0

    %

    40

    80

    100

    Important Prepared

    l l i

    l l

    In this report, we look at the gap between the

    importance of preparing for retirement relative

    to an individuals willingness to act and their level

    of preparation. Although the majority of people

    recognised the importance of the issue,

    a considerable gap remains between recognising its

    importance and the level of action or preparedness.

    Only 19% globally feel very prepared that they will

    have enough money to live on in retirement, with

    another 37% feeling somewhat prepared (Figure 10)

    Those nations with the highest savings ratios also

    have the smallest shortfall between those who

    see retirement income as being important and

    those who actually prepare for it. For example,

    Chinas shortfall is just 17% (Figure 11)

    In the UK (33%) and the US (43%), we see

    large shortfalls. Both countries have experienced

    very low savings ratios in recent years; even

    turning negative in the UK in 2008 (that is to say

    households were spending more than their total

    income)xix

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    Who will fund the retirement of the future?

    Given the likely shortfalls in the levels of retirement

    preparedness, a key question emerges: how will

    people source their retirement income in future? What

    is clear is that large numbers of our respondents dont

    know the answer to this question.

    %

    Dont know

    State pension (eg social security)

    Other savings and investments

    Individual personal pension scheme

    Wages or salary from paid employment

    Stocks and/or shares investments

    Rental income

    Defined benefit pension scheme

    Defined contribution pension scheme

    Selling your primary residential property

    An inheritance

    Support from children/descendents

    Selling assets tied up in investment property

    Selling assets tied up in a business

    16

    9

    9

    6

    2

    2

    11

    19

    6

    6

    5

    4

    5

    4

    3

    0 5 10 15 20

    Figure 12: Expected sources of retirement income

    Q. Which single source of income do you expect to provide you with the largest proportion of income during

    your retirement?

    Base: All respondents

    Worryingly, the most common response globally

    was Dont know, with this being the choice of

    19% of respondents (Figure 12). However, the

    younger age groups accept that the state is likely

    to become a less reliable source of retirement

    income (Figure 13). What isnt clear is what will fill

    the gap left by the state

    The state is still expected to be the most likely

    source of retirement income, though only 16%

    thought this: this reliance on state pension

    provision falls with each age group

    A further 9% expect to have to keep working to

    fund their retirement income: salaries are seen to

    be as popular as individual personal pensions in

    providing the main source of retirement income

    % 30-39 year olds 40-49 year olds 50-59 year olds

    14

    18

    23

    Global average (16)

    10

    20

    30

    0

    Figure 13: Younger people expect less state pension provision

    Q. Which single source of income do you expect to provide you with the largest proportion of income duringyour retirement? A. State pension (eg social security)

    Base: All respondents

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    UAE

    India

    Singapore

    Malaysia

    Brazil

    Taiwan

    SaudiArabia

    HongKong

    Mexico

    SouthKorea

    Argentina

    UK

    Canada

    France

    Poland

    US

    China%

    0

    5

    10

    15

    20

    25

    30

    35

    40

    Global average (16)

    2

    3 3

    9 10 10 10 11

    13

    18

    21 21 22 22 22

    26

    40

    Figure 14: Reliance on the state pension: an East-West divide

    Q. Which single source of income do you expect to provide you with the largest

    proportion of income during your retirement? A. State pension (eg social security)

    Base: All respondents

    If state provision is set to decline, and people are

    not saving enough for retirement, what of the other

    options for funding the retirement shortfall? Certainly,

    informal channels of providing financial support for

    example, through the extended family will continue

    to play an important role for some (as our findings in

    India show). However, this too is likely to recede over

    time which leaves an increasingly important role for

    the individual to save for their own retirement. With

    only 9% of people expecting a personal pension to

    provide their main source of retirement income, we

    are clearly still a long way from realising that goal.

    Mandatory savings schemes

    The need to create a balanced source of retirement

    income spanning the three pillars of state, employer

    and individual has been central to the creation of

    national pension schemes, such as the Provident

    Funds in Singapore and Hong Kong or the AFORE

    scheme in Mexico. These typically represent a hybrid

    of second pillar (occupational) and third pillar (personal)

    pension provision designed to share some of the risks

    inherent in long-term investment between all the

    social partners employers and employees as well as

    the state which usually contributes through offering

    tax incentives on any contributions made. The UK has

    become the latest to adopt this approach.

    CASE STUDY 2012 and the UK National Employment Savings Trust (NEST)

    In this years survey we asked a number of

    questions relating to the UKs plans to encourage

    greater retirement savings through the newly

    created NEST scheme. From 2012, NEST will

    require all workers over the age of 22 to save a

    minimum of 8% of their annual salary. The scheme

    is expected to contribute an additional 0.7% of GDP

    to pensioner incomes by 2050, and about 1.2%

    by 2070. So far, UK adults have not been quick to

    grasp this new addition to the savings landscape:

    48% were still not aware of the scheme with

    a year to go until launch

    Positively, 76% of all UK respondents said that they

    like the idea or would like more information about it

    Of those who dont support the scheme (25%)

    the majority (53%) said they distrusted any

    scheme run by government. Over a third of

    them (36%) thought that saving for retirement

    was a matter of personal responsibility

    32% of all respondents did not want advice as

    part of the arrangement saying that employers

    should just provide information and let the

    individual make up their own minds

    The success of the NEST scheme in achieving high

    participation and adequate contribution rates will

    require a large amount of awareness building andeducation of consumers.

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    Mexicos AFORE pension scheme, which provides

    pension coverage to working Mexicans, has not

    created a population which is generally more

    interested in its finances. Only 34% of Mexicans

    discuss financial issues with their friends and family

    (the second lowest in our global survey)

    The Provident Funds in countries such as HongKong (where we find that 45% discuss finances

    with their families) and Singapore (where 49%

    do so) while high by international standards

    notably lag behind the degree of consumer

    engagement among most of their Asian peers in

    this survey. For example, in China the figure was

    59%, in Malaysia 64% and India 55%

    Our findings suggest that where employees are co-

    opted into default arrangements, where contribution

    rates are determined by the government, people think

    less actively about their retirement needs. While it

    was not covered within the scope of the survey, there

    may be a sense that the government has already

    made the big decisions for them. Whether those

    decisions turn out to be the right ones, particularly in

    generating adequate retirement incomes in 20 or 30

    years time, remains to be seen. While state initiatives

    such as NEST will undoubtedly play a part in reducing

    the retirement preparedness gap, such schemes can

    lull individuals into a false sense of security about

    their retirement. Therefore, it is equally important that

    through consumer education, financial planning and

    seeking advice, consumers realise that while such

    government initiatives will help, they will not fully solve

    the preparedness gap by themselves.

    The need to redefineaspirations for retirement age

    However the mix of retirement income is achieved,

    it is unlikely that the growing retirement income

    shortfalls can be funded on a sustainable basis without

    people having to work longer. A clear signal in thisyears findings is the need for all governments toquickly review current state pension ages. Workinglonger beyond current retirement ages will necessarily

    be part of the solution, as the UKs Pensions

    Commission concluded in November 2005xx. The need

    to increase retirement age is what the Commission

    referred to as the unavoidable long-term trade-off

    between higher public expenditure or a higher State

    Pension Agexxi. Carrying on in paid employment is

    one solution to filling the retirement funding gap.

    This conclusion has already been made bythose 9% for whom wages or salary from paid

    employment is expected to make up the main

    source of retirement income

    However, not all people will be able work longer:

    we find that 74% are concerned about their health

    in retirement. Managing ill-health will be a particular

    challenge for those on low incomes and those in

    manual professions who are likely to have access to

    fewer financial assets and less able to keep working

    Nor will all people want to work longer. We find that

    the anticipated age at which people envisage full

    retirement remains sticky. People are reluctantto work beyond 62 years in most countries,which is in line with effective retirement ages

    already seen in most countries

    While working longer, potentially by 2-3 years,

    is inevitable for many, most experts agree that

    retirement will be a multi-stage process over

    potentially more than 30 years with periods of:

    - Semi-retirement (around 60 to 70 years old)

    - Active retirement (around 70 to 80)

    - Passive/frail retirement (around 80 to 90)

    Multiple products are and will need to be

    developed by financial institutions to service

    consumer needs around not only retirement

    savings accumulation, but also post-retirement

    income as well as long-term healthcare and wealth

    transfer for wealthier individuals

    Although younger generations are entering the

    workforce later and deferring key life events (such as

    the age that they get married), interestingly they are

    not anticipating later retirement.

    28 The Future of Retirement Part Two

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    22

    27

    26

    21

    19

    24

    30-39 year olds 40-49 year olds 50-59 year olds

    18

    Medianage(years)

    20

    22

    24

    26

    28 Got first full-time job

    Got married for the first time

    Figure 15: Life events are occurring later

    Q. How old were you when each of these events took place in your life?

    Base: All respondents

    The average age at which certain key life events

    are occurring is getting later with each age cohort

    (Figure 15)

    The average respondent in their 50s entered full-

    time employment aged just less than 19 years old.

    This increases to over 21 years for those currently

    aged 30-39

    Equally, the age at which people in their 50s got

    married averaged 24 years, compared with 26

    years of age of those now in their 30s

    This delaying of life events has implications for

    everything else in life, such as when people can

    expect their incomes to peak and indeed when

    they can expect to enter retirement

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    Figure 16 shows how the median anticipatedretirement age is remarkably similar to currentofficial retirement age. This is true even though someof our respondents will not be entering retirement for

    up to 30 years during which time retirement age may

    have increased by up to five years in some countries.

    This demonstrates the importance of state pension

    ages in helping people to make judgments about what

    constitutes a reasonable retirement age. Only four of

    our countries France, Malaysia, Singapore and India reveal that people living there anticipate working

    beyond the current retirement age.

    We also need to redefine the role of semi-retirement.

    Currently, semi-retirement is seen as a means of

    supporting early retirement rather than meeting the

    aspiration of governments in encouraging people to

    work beyond the existing state retirement age. In our

    survey we found that:

    Globally, the onset of semi-retirement was

    anticipated to take place during peoples late 50s

    compared with life expectancy in many countries

    now in the early 80s. The median average for semi-

    retirement age was just 55 years

    This ranges from a high of 62 years in the USA to

    a low of 50 years in both India and Malaysia. This

    range in part reflects differences in life expectancy

    experienced in those countries. However, in all

    countries the desired average semi-retirement age

    is below the current pensionable age

    From the perspective of extending working lives,

    public policy needs to be concerned not only with

    increasing the official retirement age but alsoincreasing peoples healthy age so that more of the

    time that is spent in old age is spent in good health.

    In the final part of this report we look at what impact

    undertaking personal financial planning has on

    peoples long-term preparedness, as well as looking

    at what can be done to encourage greater levels of

    personal savings and investment.

    Latin America

    Middle

    East

    Europe

    Hong Kong

    Taiwan

    Singapore

    South Korea

    China

    India

    Malaysia

    UAE

    Saudi Arabia

    Argentina

    Mexico

    Brazil

    Canada

    US

    UK

    Poland

    France

    North America

    Asia

    Age (years)

    655550 60

    65

    65

    65

    65

    62

    60

    62

    60

    60

    60

    6060

    5855

    6065

    60

    606565

    6565

    6565

    6565

    6665

    6565

    6565

    6262

    State retirement age (men)

    Anticipated retirement age (men)

    Figure 16: State retirement age drives expectations

    Q. At what age do you think you will fully retire?

    Base: Male respondents

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    Anticipated retirement age is

    remarkably similar to current

    state retirement age.

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    Part Three

    Making the most of the planning premium

    60%There remains a strong financial advice gap across the worldwith 60% having never sought professional advice.

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    Profile of different consumer types:planners and advice seekers

    Analysing types of consumer behaviour found in the

    study, four different consumer types emerged:

    Non-planners: disengaged.This group has done

    nothing by way of financial planning or financialadvice. There is a complex mix of reasons why

    these people do not make a plan; many lack

    the necessary household income. In total, they

    account for 38% of all our respondents

    Non-planners: advice-seekers. This group doesnot have a financial plan, though they do at least

    take professional financial advice from time to

    time. They are likely to seek advice around one

    particular need rather than taking holistic advice.

    They make up 12% of our respondents

    Planners: active self-guided. This group hasa financial plan in place but does not seek

    professional expertise to help them make sense of

    their finances. This group accounts for 22% of our

    respondents and is likely to be younger, mid-to-high

    income and internet savvy

    Planners: advice-seekers. This group does havea financial plan in place and it also seeks

    professional financial advice to help manage their

    finances. In many respects they are very well

    prepared for retirement. They make up 28% of our

    respondents. As we will see below, they are more

    likely to be older and wealthier

    Out of our total survey of 17,849 respondents, we find

    that planners make up 50% (self-guided and advice

    seekers combined). Women are significantly lesslikely to be undertaking financial planning; only44% do so, compared with 54% of men, perhapsreflecting the continued influence of traditional gender

    roles. Worryingly, almost two-thirds of womenwho are approaching retirement age (50-59) do notplan for their financial futures.On a positive note,younger women are more engaged in their personal

    finances than older women. Women in their 30s are

    closer in their approach to financial planning to men,

    which is a welcome trend demonstrating women

    engaging more actively in their personal finances.

    0

    10

    20

    30

    40

    50

    60

    % All males All femalesMale

    30-39

    Male

    40-49

    Male

    50-59

    Female

    30-39

    Female

    40-49

    Female

    50-59

    5458

    5149

    4447

    4238

    Figure 18: Younger men and women more likely to have a financial plan

    Q. Do you have a financial plan for you and your familys future?

    Base: All respondents

    Almost two-thirds of women

    who are approaching retirement

    age (50-59) do not plan for their

    financial futures.

    35

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    Planners: advice seekers

    Planners: active self-guided

    Non-planners: advice seekers

    Non-planners: disengaged22%

    28%

    12%

    38%

    Figure 19: The four consumer types

    Base: All respondents

    Planners enjoy not only the hard benefits of financial

    planning (having greater savings and pension assets

    compared to non-planners) but also the softer

    benefits (being able to look forward to retirement with

    a more positive mindset). There is clearly a strong

    correlation between planning for retirement and feeling

    good about retirement. While it is difficult to identify

    cause and effect, we can nevertheless observe four

    distinct profiles (demographically, behaviourally and

    attitudinally) between those who have financial plans

    and those who do not.

    Non-planners:advice seekers

    Planners:active self-guided

    Planners:advice seekers

    More likely to be female

    and have an older profile

    Least likely to be inemployment, more likely

    than average to be on

    a part-time basis

    Likely to be in lower income

    groups

    More likely to be living in

    the Americas and Europe

    About half are single, with

    above average numbers

    co-habiting

    Over half have nodependent children

    Equal numbers of men and

    women

    Less likely than average tobe in full-time employment

    Most likely to be on average

    incomes

    More likely to be living in

    North America and Europe,

    rare elsewhere

    About half are single

    Least likely to havedependent children

    More likely to be male

    and in their 30s

    More likely than average tobe in full-time employment,

    more likely than average to

    be self-employed

    Likely to be in higher

    income groups

    More likely to be living in

    Asia or the Middle East

    Likely to be married

    More likely to havedependent children

    More likely to be male

    and in their 50s

    More likely than average tobe in full-time

    employment

    Likely to be in higher

    income groups

    More likely to be living in

    North America and Europe

    Likely to be married

    Most likely to havedependent children

    Non-planners:disengaged

    Table 1: Demographic profile of the four consumer types

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    Argentina

    Mexico

    France

    Canada

    US

    Poland

    UK

    HongKong

    Brazil

    SaudiArabia

    UAE

    Singapore

    SouthKorea

    Taiwan

    India

    China

    Malaysia

    25 25 30

    35 36 38 40

    46 51 56 57 58 59 60

    76 7684

    Global average (50)

    10

    20

    40

    60

    %

    80

    90

    Base: All respondents

    Figure 20: Planners: an East-West divide

    Q. Do you have a financial plan for you and your familys future? A. Yes

    Looking at the planners by country in Figure 20,

    we can see the familiar theme of the East-West

    split emerging in which the people of the East are

    actively planning for the future, while the West is

    sleep-walking into the future

    All the countries in the East (with the exception of

    Hong Kong) have a majority of planners. This peaks

    at 84% in Malaysia

    This picture is reversed in the West (except in

    Brazil) where the majority are non-planners. This

    peaks at 75% in Mexico and Argentina

    More likely to have a

    conservative risk appetite

    More reliant on social

    security

    Concerned about debt

    levels and financial hardship

    in retirement

    Low expectations

    of retirement income

    Most worried about coping

    financially in retirement

    More likely to have a

    conservative risk appetite

    Use savings products

    but see state pension as

    adequate back-up

    Concerned about debt

    levels and financial

    hardship in retirement

    High expectations of

    retirement income, second

    to advice seeking planners

    More worried about coping

    financially in retirement

    More likely to have

    a moderate risk appetite

    Most likely to rely on

    savings and investments as

    the main source of

    retirement income

    See retirement as a time of

    freedom

    Slightly above average

    expectations of retirement

    income, but lower than

    advice seekers

    Less worried about coping

    financially in retirement

    More likely to have

    a moderate risk appetite

    Most reliant on private

    pensions to fund

    retirement

    Positive outlook on

    retirement, seeing it as a

    time of opportunity

    Highest expectations of

    retirement income

    Least worried about coping

    financially in retirement

    Non-planners:disengaged

    Non-planners:advice seekers

    Planners:active self-guided

    Planners:advice seekers

    Table 2: Attitudes and behaviours of the four consumer types

    37