hrux one page summary final ddd updates
TRANSCRIPT
HR User Experience Strategy
Why do this:The existing HR user experience has many challenges such as lack of standards, usability issues, and inconsistent content. A rich and consistent consumer-grade user experience can positively impact the business in the areas of: Recruiting Retention Collaboration Efficiency Employee engagement
The challenge:Beginning Q4 2013, a cross functional team of division and CEI resources worked with the User Experience (UX) Strategy firm OneSpring to create a Long Term (3 year) User Experience strategy. The team participated in site reviews, employee interviews, visualization sessions, and more to develop a long term strategy and roadmap to define how employees and job seekers should experience HR functions going forward.
2014 Foundation: ITM Central Access Pages
Q3 ITM Goals & Performance Pilot
Q4 Common External Recruiting Experience (new)
Q4 Targeted HR Mobile Applications
Q4 Content Audit (new)
How to get there:• Leverage planned HR, IT, and other
initiatives to build HR UX capabilities such
as common process/common experience
(e.g., ITM modules), mobile enablement,
and distributed content
• Add a few additional strategic projects to
the HR roadmap to achieve the vision (see
roadmap items in bold).
2015 Enhanced HR Central Access Community
2016 Full HR Experience
Q1 ITM Goals & Performance
TBD Central HR Community (Legacy platform) (new)
Q2 Digital Workplace
Q4 Targeted HRMobile Applications
TBD Central HR Experience (advanced UX capabilities)
Q4 Targeted HRMobile Applications
(Partial roadmap that highlights major initiatives)
Enterprise Content
Content Key
Division Content
Local HR Content
Federated Hybrid Employee Centric
Ideal
Our results:Based on employee feedback and technological assessment, we recognized an employee
centric approach made the most sense. HR content would be accessed via one site/platform,
much like a “myHR for all divisions.” This offers an employee-centric HR user experience that
drives engagement and adapts to employee lifecycle.