hrm first lesson slide presentation
TRANSCRIPT
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HUMAN RESOURCES MANAGEMENT
Is all aboutIs all about� AttractingAttracting� SelectingSelecting� OrientingOrienting� TrainingTraining� DevelopingDeveloping� EvaluatingEvaluatingThe performance of an organization’s most The performance of an organization’s most
important resourceimportant resource
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HUMAN RESOURCES MANAGEMENT
In addition, HRM must complete critical In addition, HRM must complete critical functionsfunctions
� Job descriptionsJob descriptions� Job specificationsJob specifications� AdvertisingAdvertising� Payroll & benefitsPayroll & benefits� Conforming to local laws and legislationsConforming to local laws and legislations
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HUMAN RESOURCES MANAGEMENT
As well as taking care of other functions such As well as taking care of other functions such asas
� Internal newsletterInternal newsletter� First aidFirst aid� Staff activitiesStaff activities� Staff information boardStaff information board
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THE ROLE OF THE HUMAN RESOURCES MANAGER
The Human resources office must be :
A social counselor
Arbitrator Mediator
Contact-man Negotiator
Teacher Lawyer
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THE ROLE OF THE HUMAN RESOURCES MANAGER
Supporting element of the management:Supporting element of the management:
� Direct advisor of the managementDirect advisor of the management� Linked to the operational hierarchyLinked to the operational hierarchy� Integrating the personnel aspect with the Integrating the personnel aspect with the
economic and financial strategy of the hoteleconomic and financial strategy of the hotel
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THE ROLE OF THE HUMAN RESOURCES MANAGER
To deal with this he must have notions of :
Administration
Law
Psychology
Pedagogy
Social problems
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THE ROLE OF THE HUMAN RESOURCES MANAGER
He must also be advisor of the general
manager and the heads of departments in the areas :� of research into ways to solves human problems� of qualitative and quantitative development of
staff� of co-ordination between all the departments
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WHO IS THE H.R.M.
Most of the time the H.R.M. is found through internal recruitment.
A high percentage of women are found in the personnel service.
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WHO IS THE H.R.M.
The H.R.M. must be someone who understands situations, difference of cultures, languages and ethnic diversity of the different groups within the company and its environment.
He must be a poly-cultural person, who makes use of a vast general knowledge.
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TRENDS IN H.R.M.
� The HRM is now becoming marketing-The HRM is now becoming marketing-oriented in order to attract and retain the oriented in order to attract and retain the best possible employeesbest possible employees
� Use of internet for vacancies and e-mail for Use of internet for vacancies and e-mail for applicationsapplications
� Use of more structured and behavioral Use of more structured and behavioral interviewsinterviews